Mayfair House

Luxury aparthotel in London with a 24-hour front desk

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Photo gallery for Mayfair House

Living area
Room
Living area
Room
Bathroom

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Outdoor space
  • Washer
  • Dryer
  • Parking available
  • 24/7 front desk

Explore the area

Map
22-28 Shepherd Street, London, England, W1J 7JH
  • Hyde Park
    ‪4 min walk‬
  • Buckingham Palace
    ‪9 min walk‬
  • Piccadilly Circus
    ‪15 min walk‬
  • London (LHR-Heathrow)
    ‪32 min drive‬

Choose your unit

Mayfair suite, 3 Bedroom Apartment

  • City view
  • 1098 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 3 King Beds and 1 Double Bed

Superior Apartment, 2 Bedrooms

  • City view
  • 689 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds

Standard Apartment, 2 Bedrooms

  • City view
  • 624 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Signature Apartment, 1 Bedroom

  • City view
  • 614 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Executive Apartment, 3 Bedrooms

  • City view
  • 1216 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 4 King Beds

Four Bedroom Penthouse Apartment with Terrace

  • City view
  • 3337 sq ft
  • 4 bedrooms
  • Sleeps 8
  • 4 King Beds

Superior Apartment, 1 Bedroom

  • City view
  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Standard Apartment, 1 Bedroom

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Executive Apartment, 2 Bedrooms

  • City view
  • 807 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 2 Single Beds and 1 King Bed

Executive Apartment, 1 Bedroom

  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

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About the area

London

London City Centre, a neighbourhood in London, is home to Mayfair House. Wimbledon Tennis Club and Twickenham Stadium are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Piccadilly and Oxford Street. Check out an event or a game at Royal Albert Hall, and consider making time for London Eye, a top attraction not to be missed.

What's nearby

  • Hyde Park - 4 min walk - 0.4 km
  • Buckingham Palace - 9 min walk - 0.8 km
  • Oxford Street - 13 min walk - 1.2 km
  • Piccadilly Circus - 15 min walk - 1.3 km
  • Trafalgar Square - 19 min walk - 1.6 km

Getting around

  • Green Park Underground Station - 5 min walk
  • London Victoria Station - 19 min walk
  • London (LCY-London City) - 53 min drive

Restaurants

  • ‪Ferdi - ‬2 min walk
  • ‪Mamounia Lounge - ‬1 min walk
  • ‪Iran Restaurant - ‬1 min walk
  • ‪The Palm Court - ‬3 min walk
  • ‪Chesterfield Arms - ‬1 min walk

About this property

Mayfair House

Luxury aparthotel in London with a 24-hour front desk
Self parking, concierge services and dry cleaning are available at this aparthotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests will appreciate conveniences, such as a washer/dryer and a dining area, while an LCD TV with satellite channels and a DVD player provide a bit of entertainment. Limited housekeeping is available.
Mayfair House offers 26 accommodations with iPod docking stations and washers/dryers. This accommodation offers separate sitting areas. Beds feature premium bedding. LCD televisions come with satellite channels and DVD players. Accommodation at this 5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, designer toiletries, bidets and hairdryers.

This London aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Amenities

Kitchen
Washer
Dryer
Free WiFi
Air conditioning
Outdoor space

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 65.0 per night.
Free cots are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 300.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self-parking fee: GBP 65.00 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 65.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property is professionally cleaned

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Mayfair House pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mayfair House?

Self-parking is available for GBP 65.00 per day. Limited spots are available.

What time is check-in at Mayfair House?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Mayfair House?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Mayfair House located?

Located in London City Centre, this luxury aparthotel is within a 5-minute walk of Park Lane, Piccadilly, and Green Park. Hyde Park and Buckingham Palace are also within 15 minutes. Green Park Underground Station is 5 minutes by foot and Hyde Park Corner Underground Station is 7 minutes.

Mayfair House Reviews

Reviews

8.4

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 86 out of 166 reviews
Rating 8 - Good. 49 out of 166 reviews
Rating 6 - Okay. 13 out of 166 reviews
Rating 4 - Poor. 10 out of 166 reviews
Rating 2 - Terrible. 8 out of 166 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

9.2/10

Communication

Reviews

10/10 Excellent

Roland

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very helpful staff, they can accomodate you. excellent and renovated bathrooms and kitchen but other furniture old. I would come back again
Stayed 6 nights in Mar 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, property conditions & facilities, communication
The fish tank was the best!! Staff were great and always feed the fish for our kids
Stayed 4 nights in Jan 2024

8/10 Good

Brandee

Liked: Cleanliness, amenities, communication
Our apartment was perfect! The entrance to hotel wonderful… the staff kind and considerate and helpful! The hallways and stairs/elevators were needing care. Wonderful spot for dining and short walk to many shops and clothing stores. A mall like area not far… Big Ben clock only a 20 min walk… laundry, dishwasher, stove, mic and all dishes in apt! Wonderful stay. Highly recommend
Stayed 4 nights in Dec 2023

8/10 Good

Shayon

Liked: Cleanliness, amenities, property conditions & facilities, communication
For some reason Black cab drivers don’t want to drop you off in front of the property as it’s a dead end. Uber also needs longer to get here.

4/10 Poor

Gaurav

Liked: Communication
Disliked: Property conditions & facilities
Not as described. Definitely not luxury apartments.
Stayed 2 nights in Sep 2022

10/10 Excellent

CC, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect -within walking distance to everything we wanted to do in London. The apartments are bright and modern. There are cozy neighbourhood restaurants to choose from and a lovely feeling of neighbourhood which is welcoming at the end of a day of sightseeing and visiting galleries. It is peaceful here -Just a block away from the bustle of Piccadilly Street. This was our second stay here. We would definitely stay here again. Nice welcome from the staff who remembered us.
Stayed 5 nights in Dec 2019

10/10 Excellent

Tramie, London

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, thoughtful service. Love the location and will definitely recommend to my friends.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, clean, liked the amount of room in the one bedroom unit
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2018

10/10 Excellent

Magaly

Liked: Cleanliness, property conditions & facilities, communication
Excellent location! Friendly service. Interior was a bit outdated but comfortable and spacious. Perfect for a family of 5!
Stayed 4 nights in Dec 2024

10/10 Excellent

Zyead

Liked: Cleanliness, amenities, property conditions & facilities, communication
Best apart hotel and location
Stayed 5 nights in Dec 2024

8/10 Good

Lua

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Nov 2024

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a wonderful experience at Mayfair House! The staff were so friendly, and we loved our apartment. It felt like the perfect combination of a private home rental experience with the amenities of a hotel. We hope to return soon.
Stayed 5 nights in Oct 2024

8/10 Good

Luiz

Liked: Cleanliness, communication
Stayed 4 nights in Oct 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was very clean. Our room had all we required for a great, comfortable stay. The location was excellent: lots of great restaurants nearby and easy to access the tube.
Stayed 6 nights in Aug 2024

2/10 Terrible

Pankaj

Disliked: Cleanliness, amenities, property conditions & facilities, communication
The property is advertised as a luxury aparthotel; it is anything but. The general condition of the suite we were in was pathetic. The day we got in, the bathroom sink was not draining properly. The first time I reported the issue they told me it was user error - but it wasn't, the drain was blocked and filthy! They finally sent maintenance to fix the issue on our 3rd day in the apartment, but why wasn't it inspected and fixed after the last party checked out and before we checked in? A customer should NEVER find an issue like that immediately after checking in! We were also told we'd have to buy things like sugar and laundry detergent for ourselves. I get it, it's an aparthotel, not a hotel, but for a stay of just a few days, especially given the price we are paying per night, a few more packets of sugar and a couple of laundry capsules will not break their budget and might actually justify a 5 star rating. Another issue: the Wifi was not working for almost our entire stay there. While they acted surprised about it when I told them and later told me it was due to the local utility cutting through a cable, there are several recent reviews in the past 2 months complaining about the Wi-Fi not working, so I think you can put two and two together. I don't believe their claim that it was a utility issue. For the price we paid, the conditions would already have warranted a had review, but the lack of candor on their part and lack of proper maintenance merits a 1 star review.
Stayed 5 nights in Aug 2024

6/10 Okay

RYAN

Liked: Cleanliness, room comfort

Great apartments, no wifi

Great apartments, roomy and well appointed. No wifi for entire stay (4 nights). This was never communicated, only when asked about at reception was told it was not working, and it was not working for the entire stay. Being on a business trip this was really bad and had to tether from my phone for all colleagues who were also staying.
Stayed 4 nights in Jun 2024

6/10 Okay

CHI-LI

Liked: Communication
Stayed 1 night in Jun 2024

10/10 Excellent

Tom

Liked: Cleanliness, property conditions & facilities, communication
Having stayed in virtually all of London’e top hotels for business trips, Mayfair House was wonderful for a family trip. The staff are A , went above and beyond and genuinely cared for us, our visit. Accommodations were roomy, clean and full featured. It was a great balance of having a flat, with plenty of hotel services. I highly recommend, especially for family travel.
Stayed 8 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Excelente

Excelente tamanho apto; supermercado perto; otimo atendimento da recepção.
Stayed 3 nights in Mar 2024

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities, communication
Our apartment was bright, clean and large. The daily housekeeping (except for Sunday when there is no housekeeping) did a good job. The staff at the front desk are friendly and helpful. The apartment is very quiet; while in the apartment, can't hear any noise from the restaurants or pubs on the street. The area has a small grocery store and a newsstand as well as the mentioned pubs and restaurants. The property has many size apartments to fit one's budget or number of people in one's group.
Stayed 4 nights in May 2024

10/10 Excellent

Joseph

Liked: Cleanliness, room comfort, communication
Stayed 5 nights in Apr 2024

10/10 Excellent

Derrick

Liked: Cleanliness, amenities, property conditions & facilities, communication
The Mayfair House has all the comforts of home. Full kitchen with coffeemaker, a gym and attentive staff. The location also couldn't be better with an awesome pub right next door.
Stayed 6 nights in Apr 2024