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Aparthotel

Mayfair House

Luxury aparthotel in London with a 24-hour front desk

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Photo gallery for Mayfair House

Room
Exterior
View from room
Reception
Bathroom

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Parking available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
22-28 Shepherd Street, London, England, W1J 7JH
  • Hyde Park
    ‪4 min walk‬
  • Buckingham Palace
    ‪9 min walk‬
  • Piccadilly Circus
    ‪15 min walk‬
  • London (LHR-Heathrow)
    ‪32 min drive‬

Choose your unit

View all photos for Mayfair suite, 3 Bedroom Apartment

Living area

Mayfair suite, 3 Bedroom Apartment

10.0 out of 10
Exceptional
(1 review)
  • 1098 sq ft
  • 3 bedrooms
  • City view
  • Sleeps 7
  • 3 King Beds

View all photos for Executive Apartment, 2 Bedrooms

Room

Executive Apartment, 2 Bedrooms

  • 807 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 King Beds OR 2 Single Beds and 1 King Bed

View all photos for Executive Apartment, 1 Bedroom

Living room

Executive Apartment, 1 Bedroom

  • 484 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Presidential Penthouse

  • 4 bedrooms
  • Sleeps 8
  • 3 King Beds and 1 Queen Bed

View all photos for Superior Apartment, 2 Bedrooms

Living area

Superior Apartment, 2 Bedrooms

  • 689 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Apartment, 2 Bedrooms

In-room dining

Standard Apartment, 2 Bedrooms

  • 624 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Signature Apartment, 1 Bedroom

Living room

Signature Apartment, 1 Bedroom

  • 614 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Apartment, 3 Bedrooms

View from room

Executive Apartment, 3 Bedrooms

  • 1216 sq ft
  • 3 bedrooms
  • City view
  • Sleeps 7
  • 3 King Beds

View all photos for Four Bedroom Penthouse Apartment with Terrace

Living area

Four Bedroom Penthouse Apartment with Terrace

  • 3337 sq ft
  • 4 bedrooms
  • City view
  • Sleeps 8
  • 4 King Beds

View all photos for Superior Apartment, 1 Bedroom

Living area

Superior Apartment, 1 Bedroom

  • 441 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Apartment, 1 Bedroom

Living room

Standard Apartment, 1 Bedroom

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About the area

London

London City Centre, a neighbourhood in London, is home to Mayfair House. Wimbledon Tennis Club and Twickenham Stadium are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Piccadilly and Oxford Street. Check out an event or a game at Royal Albert Hall, and consider making time for London Eye, a top attraction not to be missed.

What's nearby

  • Hyde Park - 4 min walk - 0.4 km
  • Buckingham Palace - 9 min walk - 0.8 km
  • Oxford Street - 13 min walk - 1.2 km
  • Piccadilly Circus - 15 min walk - 1.3 km
  • Trafalgar Square - 19 min walk - 1.6 km

Getting around

  • Green Park Underground Station - 5 min walk
  • London Victoria Station - 19 min walk
  • London (LCY-London City) - 53 min drive

Restaurants

  • ‪Ferdi - ‬2 min walk
  • ‪Mamounia Lounge - ‬1 min walk
  • ‪Colony Club - ‬2 min walk
  • ‪Iran Restaurant - ‬1 min walk
  • ‪The Palm Court - ‬3 min walk

About this property

Mayfair House

Luxury aparthotel in London with a 24-hour front desk
Self parking, concierge services and dry cleaning are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests will appreciate conveniences, such as a washer/dryer and a dining area, while an LCD TV with satellite channels and a DVD player provide a bit of entertainment. Limited housekeeping is available.
Mayfair House offers 26 accommodations with iPod docking stations and washers/dryers. This accommodation offers separate sitting areas. Beds feature premium bedding. LCD televisions come with satellite channels and DVD players. Accommodation at this 5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, designer toiletries, bidets and hairdryers.

This London aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Amenities

Kitchen
Washer
Dryer
Free WiFi
Air conditioning
Parking available

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 65.0 per night.

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 300.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self-parking fee: GBP 65.00 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 65.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property is professionally cleaned

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Mayfair House pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mayfair House?

Self-parking is available for GBP 65.00 per day. Limited spots are available.

What time is check-in at Mayfair House?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Mayfair House?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Mayfair House located?

Located in London City Centre, this luxury aparthotel is within a 5-minute walk of Park Lane, Piccadilly, and Green Park. Hyde Park and Hyde Park Corner are also within 10 minutes. Green Park Underground Station is 5 minutes by foot and Hyde Park Corner Underground Station is 7 minutes.

Mayfair House Reviews

Reviews

8.4

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 88 out of 169 reviews
Rating 8 - Good. 49 out of 169 reviews
Rating 6 - Okay. 14 out of 169 reviews
Rating 4 - Poor. 10 out of 169 reviews
Rating 2 - Terrible. 8 out of 169 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

9.2/10

Communication

Reviews

10/10 Excellent

Nick

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay.
Stayed 5 nights in Apr 2025

10/10 Excellent

Zyead

Liked: Cleanliness, amenities, property conditions & facilities, communication
Best apart hotel and location
Stayed 5 nights in Dec 2024

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities, communication
We stayed in the 2-bedroom apartment and it was perfect for a family of 4. The apartment looked like it was recently updated. The area is close to everything and walkable to major attractions like Buckingham Palace,Piccadilly, and many places to eat or have a drink. I would highly recommend this place.
Stayed 3 nights in Mar 2025

10/10 Excellent

Magaly

Liked: Cleanliness, property conditions & facilities, communication
Excellent location! Friendly service. Interior was a bit outdated but comfortable and spacious. Perfect for a family of 5!
Stayed 4 nights in Dec 2024

8/10 Good

Rodrigo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Convenient aparthotel in a good location.
Stayed 6 nights in Mar 2024

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a wonderful experience at Mayfair House! The staff were so friendly, and we loved our apartment. It felt like the perfect combination of a private home rental experience with the amenities of a hotel. We hope to return soon.
Stayed 5 nights in Oct 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was very clean. Our room had all we required for a great, comfortable stay. The location was excellent: lots of great restaurants nearby and easy to access the tube.
Stayed 6 nights in Aug 2024

10/10 Excellent

Sebastian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent place, I would recommend.
Stayed 8 nights in Mar 2022

10/10 Excellent

Derrick

Liked: Cleanliness, amenities, property conditions & facilities, communication
The Mayfair House has all the comforts of home. Full kitchen with coffeemaker, a gym and attentive staff. The location also couldn't be better with an awesome pub right next door.
Stayed 6 nights in Apr 2024

10/10 Excellent

Tom

Liked: Cleanliness, property conditions & facilities, communication
Having stayed in virtually all of London’e top hotels for business trips, Mayfair House was wonderful for a family trip. The staff are A , went above and beyond and genuinely cared for us, our visit. Accommodations were roomy, clean and full featured. It was a great balance of having a flat, with plenty of hotel services. I highly recommend, especially for family travel.
Stayed 8 nights in Jun 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, property conditions & facilities, communication
The fish tank was the best!! Staff were great and always feed the fish for our kids
Stayed 4 nights in Jan 2024

10/10 Excellent

Hetal

Liked: Room comfort, communication
Amazing location and lots of space for our family. The staff was really kind. We will be back!
Stayed 1 night in Feb 2022

10/10 Excellent

Fernando

Liked: Amenities, property conditions & facilities, communication
Location, location, location
Stayed 13 nights in May 2022

10/10 Excellent

Roland

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very helpful staff, they can accomodate you. excellent and renovated bathrooms and kitchen but other furniture old. I would come back again
Stayed 6 nights in Mar 2024

8/10 Good

Fabienne

Liked: Cleanliness, room comfort, communication

Great location

A good alternative to hotels, more space and flexibility. The kitchen equipment was quite basic and there is no housekeeping on a Sunday. Not much storage space and few toiletries. Overall ok and great location.
Stayed 5 nights in Mar 2024

10/10 Excellent

Ryan

Liked: Cleanliness, property conditions & facilities, communication
Excellent
Stayed 7 nights in Jun 2022

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities, communication
Our apartment was bright, clean and large. The daily housekeeping (except for Sunday when there is no housekeeping) did a good job. The staff at the front desk are friendly and helpful. The apartment is very quiet; while in the apartment, can't hear any noise from the restaurants or pubs on the street. The area has a small grocery store and a newsstand as well as the mentioned pubs and restaurants. The property has many size apartments to fit one's budget or number of people in one's group.
Stayed 4 nights in May 2024

8/10 Good

Brandee

Liked: Cleanliness, amenities, communication
Our apartment was perfect! The entrance to hotel wonderful… the staff kind and considerate and helpful! The hallways and stairs/elevators were needing care. Wonderful spot for dining and short walk to many shops and clothing stores. A mall like area not far… Big Ben clock only a 20 min walk… laundry, dishwasher, stove, mic and all dishes in apt! Wonderful stay. Highly recommend
Stayed 4 nights in Dec 2023

6/10 Okay

RYAN

Liked: Cleanliness, room comfort

Great apartments, no wifi

Great apartments, roomy and well appointed. No wifi for entire stay (4 nights). This was never communicated, only when asked about at reception was told it was not working, and it was not working for the entire stay. Being on a business trip this was really bad and had to tether from my phone for all colleagues who were also staying.
Stayed 4 nights in Jun 2024

6/10 Okay

Eqbal

Liked: Communication
Disliked: Amenities
Kitchen was tiny, plates and utensils was very old . Cupboards in bedroom was not in a good condition Housekeeping was not so good The best thing of the property is location and reception staff
Stayed 11 nights in Jun 2022

10/10 Excellent

Greg

Liked: Cleanliness, room comfort, communication

Good value space in great location

We came to celebrate my wife's birthday and stayed 2 nights. We have stayed here before. The staff are very welcoming and helpful. It is self-catering but there is a small corner shop straight across the street and a Tesco very close nearby. It is very convenient for Bond Street and Picadilly. Oxford street is easily walkable. Nice bedroom, living room. Separate bathroom. Many restaurants and small shops in Shepherd market just outside the door.
Stayed 2 nights in May 2023

10/10 Excellent

Éric

Liked: Amenities, property conditions & facilities, communication
a
Stayed 3 nights in Feb 2023

4/10 Poor

Gaurav

Liked: Communication
Disliked: Property conditions & facilities
Not as described. Definitely not luxury apartments.
Stayed 2 nights in Sep 2022

8/10 Good

Shayon

Liked: Cleanliness, amenities, property conditions & facilities, communication
For some reason Black cab drivers don’t want to drop you off in front of the property as it’s a dead end. Uber also needs longer to get here.

2/10 Terrible

Pankaj

Disliked: Cleanliness, amenities, property conditions & facilities, communication
The property is advertised as a luxury aparthotel; it is anything but. The general condition of the suite we were in was pathetic. The day we got in, the bathroom sink was not draining properly. The first time I reported the issue they told me it was user error - but it wasn't, the drain was blocked and filthy! They finally sent maintenance to fix the issue on our 3rd day in the apartment, but why wasn't it inspected and fixed after the last party checked out and before we checked in? A customer should NEVER find an issue like that immediately after checking in! We were also told we'd have to buy things like sugar and laundry detergent for ourselves. I get it, it's an aparthotel, not a hotel, but for a stay of just a few days, especially given the price we are paying per night, a few more packets of sugar and a couple of laundry capsules will not break their budget and might actually justify a 5 star rating. Another issue: the Wifi was not working for almost our entire stay there. While they acted surprised about it when I told them and later told me it was due to the local utility cutting through a cable, there are several recent reviews in the past 2 months complaining about the Wi-Fi not working, so I think you can put two and two together. I don't believe their claim that it was a utility issue. For the price we paid, the conditions would already have warranted a had review, but the lack of candor on their part and lack of proper maintenance merits a 1 star review.
Stayed 5 nights in Aug 2024