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Family Luxury Suites by Velas Vallarta - All Inclusive

Family fun on the beach, with 2 outdoor pools, near Cruise Ship Terminal

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Photo gallery for Family Luxury Suites by Velas Vallarta - All Inclusive

Private kitchen
Outdoor pool
View from room
Bathroom
Living area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • All-inclusive
  • Bar
  • Pool
  • Kitchen
  • Room service

Explore the area

Map
Paseo De La Marina Norte 585, Marina Vallarta, Puerto Vallarta, 48354
  • International Convention Center
    ‪1 min walk‬
  • Cruise Ship Terminal
    ‪4 min drive‬
  • Malecon
    ‪8 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪3 min drive‬

Rooms & beds

Spaces

Number of living rooms
Garden

View all photos for Family Suite, 3 Bedrooms (Deluxe)

Room

Family Suite, 3 Bedrooms (Deluxe)

  • 1388 sq ft
  • Ocean view
  • Sleeps 7

View all photos for Family Suite, 2 Bedrooms (Deluxe)

Room

Family Suite, 2 Bedrooms (Deluxe)

  • 1055 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Studio Suite

Living room

Deluxe Studio Suite

  • 388 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for One Bedroom Deluxe Suite

Room

One Bedroom Deluxe Suite

  • 980 sq ft
  • Ocean view
  • Sleeps 4

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About the area

Puerto Vallarta

Located on the beach, Family Luxury Suites by Velas Vallarta - All Inclusive is in Marina Vallarta, a neighbourhood in Puerto Vallarta. Cruise Ship Terminal and Nayar Vidanta Golf are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa de los Muertos and Nuevo Vallarta Beach. Travelling with kids? Consider Paradise Adventure Park / Canopy Indio and VidantaWorld.

What's nearby

  • International Convention Center - 1 min walk - 0.0 km
  • Vallarta Casino - 19 min walk - 1.6 km
  • La Isla - 4 min drive - 4.2 km
  • Cruise Ship Terminal - 4 min drive - 3.9 km
  • Malecon - 8 min drive - 8.8 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 11 min drive

Restaurants

  • ‪Restaurante Andrea - ‬2 min walk
  • ‪Restaurante la Ribera - ‬4 min walk
  • ‪Viña & Salvatore’s Wine Bar - ‬12 min walk
  • ‪Lobby Bar, Casa Magna, Marriott - ‬7 min walk
  • ‪La Terrazza Di Roma - ‬11 min walk

About this property

Family Luxury Suites by Velas Vallarta - All Inclusive

Family fun on the beach, with 2 outdoor pools, near Cruise Ship Terminal
Catch some rays at the beach or spend the day relaxing at Family Luxury Suites by Velas Vallarta - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 2 restaurants.
Family Luxury Suites by Velas Vallarta - All Inclusive offers 207 air-conditioned accommodations with indoor private hot tubs and free minibar items. Rooms open to furnished balconies or patios. This individually decorated and furnished accommodation has separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Accommodation at this 4-star property has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

32-inch plasma televisions come with premium cable channels. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

3 outdoor tennis courts and a health club are featured at the property. 2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 3 treatment rooms and outdoor treatment areas. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Languages

English, Spanish

Amenities

Pool
Breakfast included
All-inclusive
Spa
Parking included
Restaurant

House Rules

Check in after 3 PM
Minimum age to rent: 18
Check out before noon
default

Pets

No pets allowed, no service animals permitted
default

Smoking

Smoking allowed: in designated areas

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Frequently asked questions

Does Family Luxury Suites by Velas Vallarta - All Inclusive have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Family Luxury Suites by Velas Vallarta - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Family Luxury Suites by Velas Vallarta - All Inclusive?

Self-parking is free at this property.

What time is check-in at Family Luxury Suites by Velas Vallarta - All Inclusive?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Family Luxury Suites by Velas Vallarta - All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Family Luxury Suites by Velas Vallarta - All Inclusive?

Yes, the property is all-inclusive.

Where is Family Luxury Suites by Velas Vallarta - All Inclusive located?

Nestled on the beach, this Marina Vallarta property is steps from International Convention Center and 2.3 mi (3.8 km) from Cruise Ship Terminal. Marina Vallarta Golf Club and El Faro Lighthouse are also within 15 minutes.

Family Luxury Suites by Velas Vallarta - All Inclusive Reviews

Reviews

9.2

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 28 out of 40 reviews
Rating 8 - Good. 9 out of 40 reviews
Rating 6 - Okay. 2 out of 40 reviews
Rating 4 - Poor. 0 out of 40 reviews
Rating 2 - Terrible. 1 out of 40 reviews

9.2/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

9.4/10

Communication

Reviews

10/10 Excellent

Jessica Jandric

Liked: Cleanliness, amenities, property conditions & facilities, communication
We loved Velas! The property was stunning, impeccably kept up. Staff was incredibly kind and helpful and location was great. Very close to the airport was lovely on our departure day and a taxi into town was not bad. Will definitely go again.

8/10 Good

James

Liked: Cleanliness, amenities, communication
Stayed 4 nights in Dec 2022

10/10 Excellent

Olga Esperanza

Liked: Cleanliness, amenities, property conditions & facilities, communication
Todo el trato
Stayed 4 nights in Jul 2022

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some reviews said having just two restaurants was a negative for this resort, but I never found any trouble with food choices. The main restaurant has theme nights, and we could order from the menu and/or get some buffet choices at dinner time. Lunch for us was by the pool and could order it through the waiters; it wasn’t super-fast, though. That said, there was a plentiful snack basket in the room, and you may ask for refills as often as needed…so we could bring some down to the pool, just in case. We used the Spa once. It was a bit pricey and not as glamorous as other locations we’ve visited in Mexico, but the service itself was good. Didn’t use the kid’s club, because a lot of what was scheduled was movies and video games, and the craft and sports activities (one of each daily) were scheduled at times that didn’t work for our family “vacation schedule”. But the facilities looked clean and kid-friendly. The night activities were fun, a bit subdued compared to other resorts we’ve visited, but we assume it’s party because this wasn’t a very busy season. We really enjoyed the magician and the singer at the main restaurant (Andrea). The pools were great and the beach was clean and well equipped with lounge chairs, tents and such. As with any resort, getting a prime spot with chairs, shade and a table was tricky for late risers, but the staff was really helpful about trying to accommodate everyone. Again, I don’t think they were at full capacity, so that helped.
Stayed 5 nights in Feb 2022

8/10 Good

Ritva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining choices could have been better.
Stayed 7 nights in Dec 2021

8/10 Good

Eugene, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property, however, overpriced, in my opinion
Stayed 5 nights in Dec 2021

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful landscaping on the property. Directly on Pacific Ocean beach. Attentive staff. Two onsite restaurants, one more formal and the other laid back ocean side. Near the airport but most flights afternoon or early evening so noise not intrusive. Large large well maintained pool
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Liked: Staff & service
Service was excellent from Eriberto , Alejandro, Victor, Osey and many others I can’t remember their names. We received upgrade for a small price that was worth every penny.
Stayed 5 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, good food, loved my suite! Enjoyed the daily basket of snacks and drinks.
Stayed 4 nights in Jun 2021

10/10 Excellent

Verified traveller

Stayed 7 nights in Nov 2020

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2020

8/10 Good

Alan

Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 7 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
En general todo y lo que no me gusto que teniamos que dejar la instalaciones para poder seguir disfrutando todo como el primer dia que llegamos GACIAS EXPEDIA .mx
Stayed 5 nights in Dec 2019

10/10 Excellent

Perla Jazmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 4 nights in Jul 2019

8/10 Good

SM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did like the property and facility in general pools are nice garden is awesome service is quick and unique we might go back there one day hopefully thank you.
Stayed 7 nights in Jul 2019

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muchas plantes y atractivos naturales excelentes espacios para los niños, playa tranquila y comida muy rica
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Excelente trato de todo el personal, hacen hasta lo imposible por satisfacerte y hacer de tu estancia inolvidable. Ubicación excelente, cerca de todo.
Stayed 4 nights in Apr 2019

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Family Spot

We loved everything about Velas. The one-bedroom suite we stayed in had enough room for our family of 4. It was nice to have a separate sleeping space for the kids (the 2 TV room couches turn into twin beds!). The facility is clean and the staff is genuinely nice and seem happy to work there. They have a few peacocks roaming the resort and koi ponds throughout the resort that you can buy inexpensive fish food from the resort to feed them. The kids loved the wildlife! The Kid's Club was a little lacking. If you're looking to drop your kids there for a whole day or two, they probably won't last as there is not a ton do do, but friendly staff there as well. My only complaint would be the lack of food options at the hotel. One restaurant had literally closed the day before we got there so we only had two to choose from for every meal for 6 days. The beachside restaurant always had okay food, but the menu varies little from morning to morning for the breakfast/brunch. Andrea restaurant was okay food and has a rotating menu each night, but also a little lacking. If you're a foodie, this may not be the resort for you. If food is low on your list, Velas is your place for a great family vaca!
Stayed 5 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 2 nights in Jan 2019

2/10 Terrible

AJ, Woodridge,IL

Disliked: Cleanliness, property conditions & facilities, room comfort
STAY AWAY FROM THIS PLACE!!! It is Not Clean! The Rooms are outdated. They are literally falling apart. Plumbing is backing up constantly. The rooms smell like dirty Mop and Bleach. The bedding sheets smell strange as well. The food is nowhere near what would be expected of a resort of this price. Not to mention the silverware is not clean. 3 days in a row I found leftover food on my forks and spoons. Had to rewash them myself. We ordered Champagne to the room, we got dirty glasses to toast our new year... One morning I found a hear in my 3 year old's breakfast! This place is pure nasty. Even the drinks at the bar are no good. Which is hard to believe... The only thing nice about it is the grounds outside. That is IT! Everything else is like a bad motel 6. We literally did not know what to feed our children there because everything just was so dirty and felt unsanitary. I can only imagine how their kitchens look, if even the table cloths and napkins at their "finest" restaurant - "Andrea's" smell like old milk. Save your time, money, and don't spoil your vacation. This will be the saddest place you will visit. I know it was for our family. We will never forget the three miserable days we were here. We travel a lot, and we have seen many resorts. This is defiantly the first time we were ever disappointed. I'm sure it would be hard to find another place this bad in this price range. I wish I had taken more pictures to post... Its unbelievable they have so many good reviews.
Stayed 3 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is pretty. Too big for my liking. Stayed at los pelicanos for a few days before which was much better. Main thing that wasn’t great was the food. The dinner Buffett was lacking choices. I would recommend not going w the all inclusive as food choices are pretty limited. Breakfast is good though. Beach access awesome. Pools clean, lots of amenities . Kids club is fell of activities
Stayed 2 nights in Dec 2018

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

10/10 Excellent

Rosa, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family vacation, staff very nice and friendly great location.
Stayed 4 nights in Jul 2018

10/10 Excellent

Tina, Denver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service from the front desk to the room service to the poolside and restaurant service was impeccable. Only had two restaurants but they change menus nightly and the quality of the food is much better than any resort that has 5+ restaurants. Rooms were extremely spacious and was the most comfortable room I've stayed at in Mexico ever. Was 5 minutes from the airport which was another big plus. Will definitely be going back to this same resort in the future.
Stayed 5 nights in Jul 2018