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Grand Hotel Nuove Terme

Hotel in Acqui Terme with a full-service spa and free breakfast

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Terrace/patio
Outdoor pool
Exterior
Room
Breakfast area

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Pool
  • 24/7 front desk
  • Room service

Explore the area

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Piazza Italia, 1, Acqui Terme, Piedmont, 15011
  • Place, Nuove Terme Thermal Spa
    ‪2 min walk‬
  • Place, La Bollente
    ‪2 min walk‬
  • Place, Piscine di Acqui Terme
    ‪16 min walk‬
  • Airport, Genoa (GOA-Cristoforo Colombo)
    ‪52 min drive‬

Rooms & beds

Bedroom

1 Double Bed and 1 Single Bed

Spaces

Number of living rooms
Garden
Price is avg per night

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About the area

Acqui Terme

Located in Acqui Terme, Grand Hotel Nuove Terme is in the city centre and next to a golf course. Nuove Terme Thermal Spa and Piscine di Acqui Terme are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore La Court Art Park and Beigua Regional Nature Park. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with mountain biking.

What's nearby

  • Nuove Terme Thermal Spa - 2 min walk - 0.2 km
  • La Bollente - 2 min walk - 0.2 km
  • St Peter's Cathedral - 3 min walk - 0.3 km
  • Habilita Casa di Cura Villa Igea - 13 min walk - 1.1 km
  • Piscine di Acqui Terme - 16 min walk - 1.4 km

Getting around

  • Acqui Terme Station - 6 min walk
  • Genoa (GOA-Cristoforo Colombo) - 72 min drive

Restaurants

  • ‪Crema e Frutto - ‬3 min walk
  • ‪Ristorante Il Ciarlocco - ‬2 min walk
  • ‪Bar Pinky - ‬3 min walk
  • ‪Pasticceria Voglino - ‬1 min walk
  • ‪Haiti - ‬1 min walk

About this property

Grand Hotel Nuove Terme

Hotel in Acqui Terme with full-service spa and free breakfast
A full-service spa, an indoor pool and an outdoor pool are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a restaurant, a bar/lounge and a snack bar/deli are on-site.
Grand Hotel Nuove Terme offers 142 accommodations with minibars and a safe. Satellite televisions are provided. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers. Housekeeping is provided on a daily basis.
An indoor pool, an outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Beauty Farm has 7 treatment rooms. Services include hot stone massages, sports massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. The spa is open daily. Guests under 14 years old are not allowed in the spa. There are hot springs open between 10:00 AM and 10:00 PM.
Our prices include all fees. No hidden fees.

Amenities

Pool
Hot tub
Breakfast included
Spa
Pet-friendly
Free WiFi

House Rules

Check in after 3 PM
Minimum age to rent: 18
Check out before 11 AM
default

Pets

Pets allowed: less than 15 kg per pet
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Smoking

Smoking is not permitted

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • A facilities fee includes use of: sauna; hot tub; spa; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Property Registration Number 006001-ALB-00009

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Hot springs access available from 10:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 14 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Grand Hotel Nuove Terme have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Grand Hotel Nuove Terme pet-friendly?

Yes, this property allows pets with a maximum weight of up to 15 kg per pet. There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

What time is check-in at Grand Hotel Nuove Terme?

Check-in start time: 3 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Grand Hotel Nuove Terme?

Checkout is at 11 AM.

Where is Grand Hotel Nuove Terme located?

Located in the heart of Acqui Terme, this spa hotel is steps away from Piazza Italia, Nuove Terme Thermal Spa and Cattedrale di Santa Maria Assunta. Basilica of St. Peter and La Bollente are also within 5 minutes. Acqui Terme Station is 6 minutes by foot.

Grand Hotel Nuove Terme Reviews

Reviews

7.2

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 20 out of 124 reviews
Rating 8 - Good. 54 out of 124 reviews
Rating 6 - Okay. 31 out of 124 reviews
Rating 4 - Poor. 15 out of 124 reviews
Rating 2 - Terrible. 4 out of 124 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Eros

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Grazia

Liked: Cleanliness, staff & service, room comfort
IL GRAND HOTEL RISULTA ESSERE IN POSIZIONE CENTRALISSIMA DI FACILE ACCESSO ANCHE CON AUTO, COMODO ANCHE PER GIRO A PIEDI NELLA CITTA'. I LOCALI TESTIMONIANO IL FASTO DEL PASSATO MA SONO ANCORA ASSOLUTAMENTE GRADEVOLI. IL RISTORANTE OFFRE CIBO DI OTTIMO LIVELLO, CON PERSONALE QUALIFICATO.
Stayed 1 night in Jan 2020

2/10 Terrible

Cinzia

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

RISCALDAMENTO ROTTO!

Nulla da eccepire su pulizia e camera, ma non funzionava il riscaldamento e non siamo state avvisate dallo staff della struttura, mancava coperta in camera, quindi pernottamento terribile per il freddo.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Struttura bella esternamente e affaccio sulla piazza ma dentro ha bisogno di ristrutturazione in particolare modo la zona della piscina termale
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Struttura eccellente, accoglienza e consigli dati All arrivo eccellete..... personale accogliente Pulizia ok Spa spettacolare Per adulti , famiglie, ragazzi
Stayed 1 night in Jul 2019

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

4/10 Poor

Torben

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale estremamente gentile ed attento alle esigenza dei clienti.
Stayed 2 nights in May 2019

4/10 Poor

Paul

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Die Information an der Reception war nicht gut. Vorallem die Auskunft über Parkmöglichkeiten war sehr schlecht!
Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

God beliggenhed.

Super beliggenhed i flotte historiske omgivelser. Hotellet er kendt som et spa hotel og når man booker skal adgang til spa område, som er meget lille tilkøbes oveni.
Stayed 3 nights in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This hotel is a little dated. Nothing was a disaster but I offer the following notes:- 1) Shower cubicle is too small unless you are an anorexic midget. 2) Wifi didn't work in the room - only the lobby (where it was excellent). 3) Spa pool was clean but basic and needed refurbishment. 4) Soundproofing minimal with 6am wake-up call from street garbage collection. 5) Parking (on the street) difficult needing to be topped up every morning before 8am by getting another ticket. 6) Hotel decor a little depressing and gloomy. Having said that, location is excellent and the staff service was difficult to fault.
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel storico situato in centro del paese, bella costruzione retrò, pulito e confortevole.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Pulito e confortevole ma vetusto

Acqui Terme è un paesello carino ed il soggiorno presso l'hotel è stato piacevole. Camera pulita, personale cortese, ottima posizione, colazione fantastica, ma la struttura necessita di numerosi interventi. Era un Grand Hotel 20 anni fa ora, soprattutto la zona benessere, dovrebbe essere rinnovata. Da rivalutare quando restrutturato.
Stayed 2 nights in Oct 2018

6/10 Okay

Simona, Torino

Liked: Cleanliness
L’edificio è eccellente così come la beauty Farm (non di enormi dimensioni ma confortevole ed adeguata alle esigenze di un turista che, come noi, ha fatto due giorni ad Acqui). La nostra stanza (junior suite), aveva grandi dimensioni, era pulita ma di vecchio stile. Quadri inguardabili dietro al letto, testiera di legno scuro ed una tv con un piccolo schermo a tubo catodico con 10 (più o meno) canali nazionali. Il bagno cieco. Il servizio bar della colazione non all’altezza: il caffè ordinato è arrivato dopo circa 30 minuti .. la focaccia invece è eccellente(ed in generale, il buffet è ricco e vario). Insomma, con qualche tocco di modernità ed un po’ più di attenzione , potrebbe essere restituito a pieno titolo il “grand” all’hotel.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

6/10 Okay

Peter

Disliked: Staff & service, property conditions & facilities

Lage perfekt , 4* ???

Lage des Hotels ist perfekt, direkt an der Fussgängerzone mit guten Restaurants. Suite war grosszügig, leider die Dusche nicht im Verhältnis zum Zimmer, zu klein. Morgenessen, musste zuerst ein Kellner suchen für den Kaffee, Rühreier trocken und kalt, Speck trocken und kalt , hart gekochtes Ei war faul. 4* Hotel, das die besten Zeiten hinter sich gelassen hat, lebt von der im Hause gelegen Therme.

8/10 Good

Monica

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Mar 2018

4/10 Poor

elena, milano

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Da dimenticare

Grand hotel: l’esterno e l’imponenza della hall ti incantano ma passati i primissimi momenti ti accorgi che l’albergo vive sui fasti di un tempo ormai passato. Tutto nelle parti comuni ti comunica un senso di abbandono. Divani ciancicati, fiori secchi di dubbio gusto vetrate in sala colazione con spifferi notevoli Le camere da letto pur spaziose sono arredata in maniera dozzinale, letti mal fatti, copriletti troppo grandi e sommier dei letti di colore diverso. Tv con tubo catodico,da modernariato,senza digitale terrestre, frigo bar totalmente sfornito. Bagno microscopico, pulizia molto ma molto sommaria. Colazione alle 9.30 di domenica mattina: vassoi vuoti e non sostituiti Da dimenticare Ps : la direzione dell’hotel mi ha riconosciuto uno sconto del 25% sul conto totale in seguito alle mie lamentele
Stayed 2 nights in Feb 2018

8/10 Good

Angelo Mario

Liked: Cleanliness, staff & service

Splendore rimasto al passato

Soggiorno natalizio di due giorni.I kits di omaggio non erano assolutamente da quattro stelle ! Il vantaggio dell'hotel è la posizione centralissima e i locali comuni stile bell'epoque. Notevole anche la spa. Per il resto la gestione è al risparmio...
Stayed 2 nights in Dec 2017

4/10 Poor

Rosanna, torino

Disliked: Property conditions & facilities, room comfort
Rapporto qualità prezzo inesistente. Accesso a terme che in realtà sono una piscina termale al costo fuori mercato di 37 euro ad entrata. Veramente deludente
Stayed 2 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Struttura pulita, personale gradevole, stanze confortevoli, la colazione forse è leggermente sotto le aspettative per una struttura del genere.
Stayed 2 nights in Nov 2017

8/10 Good

Tiziana, Cagliari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel raffinato ad Acqui Terme

Ho alloggiato diverse volte presso il Grand Hotel Terme e ritengo che stiano migliorando alcuni aspetti dell'accoglienza, come il confort delle camere. La colazione e' sempre ottima e varia e il personale della reception molto gentile e disponibile. Avrei gradito una stanza più spaziosa ma nel complesso il soggiorno e' stato piacevole e rilassante.
Stayed 3 nights in Nov 2017

8/10 Good

Susan

Liked: Cleanliness, property conditions & facilities, room comfort

classic spa hotel

good breakfast. bed sagging somewhat. great location. made reservation for massage and was told (at spa) that would need to purchase access to full spa facilities to get a robe and slippers. ridiculous! spoke with person at checkin desk; he had housekeeping provide robe and slippers at no charge. housekeeper picked up dirty towel from the floor and hung on the towel rack; it was on the floor for a reason. town was lively--food festival going on. fabulous restaurants; hard to choose. carpet in hotel stained and dirty--needs to be replaced. great shower. no plastic cups provided in bathroom; found in mini bar on second day. massage not worth 85 euros for 50 minutes; not deep enough to do any good. no face cradles, so neck was quite tight until finallt got to turn over.
Stayed 2 nights in Sep 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

Nice hotel, great location

Nothing wrong with the hotel. The staff wasn't all that good in english. Great location.
Stayed 1 night in Aug 2017