Located in Madrid Centro, a neighbourhood in Madrid, Smartr Madrid Chueca is in the entertainment district and near a metro station. National Prado Museum and Thyssen-Bornemisza National Museum are cultural highlights, and some of the area's notable landmarks include Plaza de Chueca and Plaza de Cibeles. San Anton Market and Atocha Station Memorial are two other places to visit that come recommended.
Free Wi-Fi in public areas and multilingual staff assistance are available at this smoke-free apartment building. Each apartment provides a flat-screen TV with digital channels, plus a kitchen with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as a washing machine and a dining area, and other amenities include free WiFi and a coffee/tea maker. Weekly housekeeping is available.
Smartr Madrid Chueca offers 14 air-conditioned accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished. Accommodation at this 3.5-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower and complimentary toiletries.
Guests can surf the web using complimentary wireless Internet access. 32-inch flat-screen televisions come with digital channels. Housekeeping is provided on a weekly basis.
Our prices include all fees. No hidden fees.
Policies
Check-in
Check-in start time: 3 PM; check-in end time: 2:00 AM
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Contactless check-out
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
Access methods
Access code, private entrance
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Breakage deposit: EUR 50 per stay
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately EUR 17 for adults and from EUR 17 for children
Airport shuttle fee: EUR 30 per vehicle (one-way, maximum occupancy 4)
Airport shuttle fee per child: EUR 30 (one-way), (up to 7 years old)
Nearby parking fee: EUR 39 per day (1640 ft away)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Housekeeping is included for stays of 6 nights or more.
Frequently asked questions
Is Smartr Madrid Chueca pet-friendly?
No, only service animals are welcome at the property.
What time is check-in at Smartr Madrid Chueca ?
Check-in start time: 3 PM; Check-in end time: 2:00 AM.
What time is check-out at Smartr Madrid Chueca ?
Check-out is at 11 AM.
Does Smartr Madrid Chueca provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of EUR 30 per vehicle applies.
Where is Smartr Madrid Chueca located?
Located in Madrid Centro, this apartment building is within a 5-minute walk of San Anton Market and Plaza de Chueca. Plaza de Cibeles and Thyssen-Bornemisza National Museum are also within 15 minutes. Chueca Station and Gran Via Station are within a 5-minute walk.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Smartr Madrid Chueca Reviews
Reviews
7.6
Good
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
We had tough time checking in. It’s all online. We had no clue. But other than that room was very spacious, neat, AC was good, very good location . Close to station and shops.
A board outside stating its name could make it easy for travelers.
The workers helped us with some amenities like detergent, soap etc which were not in apartment. They were very good and helpful.
We had a good time. Would definitely recommend.
Stayed 1 night in Jul 2026
Verified review
8/10 Good
David
Jul 11, 2026
Liked: Cleanliness
Disliked: Check-in, communication
Central location
Only major problem was checking in. It took over an hour to work out codes to get in after on second attempt the right code was provided. Thank goodness for the people in the Next apartment who spoke Spanish and had the same problem checking in they could communicate on phone to the agent.
Stayed 4 nights in Jul 2026
Verified review
6/10 Okay
Alba
Mar 11, 2026
Disliked: Communication
Pros: Location is great, rooms are big.
Cons: Very cold if you go in the winter time, limited supplies of toilet paper we had to buy!
Limited pillows and towels.
Stayed 3 nights in Mar 2026
Verified review
8/10 Good
Alonso
Sep 19, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place, have already stayed here twice, and would gladly do it again. They have a nice snack area, comfortable beds and GREAT location.
Geen ontbijt geven, apartment is very old,tower is dirty. koffie without koffie cup en thee .we travel 6 people .sofabed is very bad and very bad to sleep we will not come back .👎
Stayed 4 nights in May 2026
Verified review
10/10 Excellent
Sandra
Oct 8, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay, very convenient to center city, buses, dining.
Property listed on Expedia shows a 4 star hotel. The actually room we were given was worse than 1 star. There was water leakage on the walls, stains or drapes, room was very dingy, lights didn't work, bath tub didn't drain properly. The website listing is very misleading.
Stayed 2 nights in Apr 2026
Verified review
10/10 Excellent
Norma
May 28, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
I good place for stay in Madrid
Stayed 4 nights in May 2024
Verified review
10/10 Excellent
Osiris
Jan 3, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a great time, the property was exactly as described, clean and excellent customer service.
Stayed 15 nights in Dec 2024
Verified review
8/10 Good
Gemma Christine
May 4, 2026
Liked: Cleanliness, communication
Disliked: Check-in
Air con not always working making appartment very hot. Difficult to find appartment as no clear signage.
Stayed 7 nights in Apr 2026
Verified review
10/10 Excellent
Tony
Jan 11, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean and great location
Stayed 11 nights in Dec 2023
Verified review
6/10 Okay
Dailyn
Dec 21, 2025
Liked: Cleanliness, amenities
Check in was confusing, there no virtual check in and no breakfast either. The room was small but close to everything.
Stayed 2 nights in Dec 2025
Verified review
10/10 Excellent
Renzo
Sep 7, 2025
Liked: Cleanliness, room comfort, communication
Very good
Very good location and the apartment is well equipped.
Terrible check in instructions. Family of five had to wait to get the exact address of the property. We received several emails with wrong check-in instructions. Host did not answer calls. We missed the appointment because of the host’s lack of communication. Good location. Noisy apartment.
Stayed 1 night in Apr 2026
Verified review
10/10 Excellent
KILVIAN
Jun 3, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
It was a very convenient room to stay with family and friends.
Stayed 1 night in May 2024
Verified review
10/10 Excellent
MARIA
Sep 19, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice place
Stayed 1 night in Sep 2024
Verified review
10/10 Excellent
Tamissa
Jan 13, 2025
Liked: Cleanliness, room comfort, communication
Excelente location, very clean, just a little small, but the necessary needs.
Liked: Cleanliness, amenities, property conditions & facilities, communication
We loved our stay at Smartr Madrid Chueca. The location was easy to find and central/walkable to everything we wanted to see. The area is very lively in the afternoon and quiet, but not unsafe late at night. The staff was kind and quick to respond to any questions via WhatsApp. The place was clean and comfortable. We would book it again happily!
Stayed 2 nights in Sep 2025
Verified review
10/10 Excellent
Kieran Mark
May 19, 2024
Liked: Cleanliness, amenities, communication
Good location, clean and secure. Would stay and recommend
Stayed 4 nights in May 2024
Verified review
8/10 Good
NAZARIA
Sep 15, 2025
Liked: Cleanliness, property conditions & facilities, communication
Be aware this is not a hotel
Stayed 4 nights in Sep 2025
Verified review
2/10 Terrible
Ling
Mar 8, 2024
Liked: Amenities
Good location
Stayed 1 night in Mar 2024
Verified review
2/10 Terrible
Roy
Feb 28, 2026
Disliked: Cleanliness, amenities, property conditions & facilities, communication
The place is not what they offered in the pictures. Elevator was not working and the double bed was two twin beds put together, they kept spitting out throughout the night