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Aparthotel

Quest On Nelson

Family-friendly aparthotel with a fitness center and an indoor pool

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Photo gallery for Quest On Nelson

Exterior
Property entrance
Room
View from room
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Housekeeping
  • Bar
  • Breakfast available
  • Gym
  • Pool

Explore the area

View in a map
  • Place, Sky Tower
  • Place, SkyCity Casino
  • Place, Auckland Ferry Terminal
  • Airport, Auckland (AKL-Auckland Intl.)

Choose your unit

View all photos for Standard Apartment, 2 Bedrooms, City View

Living room

Standard Apartment, 2 Bedrooms, City View

  • 700 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed OR 2 Twin Beds and 1 Queen Bed

View all photos for Panoramic Penthouse, 2 Bedrooms, Harbor View

Room

Panoramic Penthouse, 2 Bedrooms, Harbor View

  • 721 sq ft
  • 2 bedrooms
  • Harbour view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Apartment, 1 Bedroom

Room

Standard Apartment, 1 Bedroom

  • 463 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Bedroom, Harbor View

Living room

Standard Room, 1 Bedroom, Harbor View

  • 463 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Auckland

Located in Auckland Central Business District, a neighbourhood in Auckland, Quest On Nelson is in the entertainment district and near a train station. Auckland Ferry Terminal and Queens Wharf are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Queen Street Shopping District and Princes Wharf. Travelling with kids? Make time for Auckland Zoo, or head to an event or a match at Spark Arena.
View more Aparthotels in AucklandOpens in a new window

What's nearby

  • Queen Street Shopping District - 6 min walk - 0.6 km
  • Sky Tower - 7 min walk - 0.6 km
  • SkyCity Casino - 7 min walk - 0.6 km
  • University of Auckland - 10 min walk - 0.9 km
  • Auckland Ferry Terminal - 18 min walk - 1.5 km

Getting around

  • Gaunt Street Tram Stop - 12 min walk
  • Auckland Britomart Station - 18 min walk
  • Auckland (AKL-Auckland Intl.) - 23 min drive

Restaurants

  • ‪Ember - ‬4 min walk
  • ‪Subway - ‬4 min walk
  • ‪Rude Boy Deli & Eatery - ‬5 min walk
  • ‪Atrium Lounge - ‬4 min walk
  • ‪Katsura Japanese Cuisine - ‬4 min walk

About this property

Quest On Nelson

Family-friendly aparthotel with fitness centre and indoor pool
Along with an indoor pool, this smoke-free aparthotel has a fitness centre and a bar/lounge. Self parking is free. Other amenities include WiFi in public areas, dry cleaning and laundry facilities. Each apartment provides a kitchen with a fridge, a stovetop, a microwave and a dishwasher. Guests will appreciate conveniences, such as a washer/dryer and a sitting area, while an LCD TV with digital channels and a DVD player provide a bit of entertainment.
Quest On Nelson offers 47 accommodations with washers/dryers and DVD players. This accommodation offers separate sitting areas. Beds feature pillowtop mattresses. 32-inch LCD televisions come with premium digital channels. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include an indoor pool and a fitness centre.
Our prices include all fees. No hidden fees.

Amenities

Pool
Kitchen
Washer
Dryer
Parking included
Free WiFi

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 per cent for credit card payments
The front desk is open Monday - Friday (7 AM - 7 PM) and Saturday - Sunday (9 AM - 5 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests arriving outside of regular check-in hours can use the exterior telephone for check-in assistance.
This property will place a credit card authorization for 1 night for any bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
5 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 40.0 per day.
Cots (infant beds) are available for NZD 15.0 per day

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: from approximately NZD 15 for adults and from NZD 15 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 15.0 per day
  • Rollaway bed fee: NZD 40.0 per day
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
For the One Bedroom Apartment and the Harbour View One Bedroom, the room rates are for 2 people.

We should mention

Only registered guests are allowed in the guestrooms

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Frequently asked questions

Does Quest On Nelson have a pool?

Yes, this property has an indoor pool.

Is Quest On Nelson pet-friendly?

No, pets are not allowed at this property.

How much is parking at Quest On Nelson?

Self-parking is free at this property.

What time is check-in at Quest On Nelson?

Check-in start time: 2:00 PM; check-in end time: 7:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Quest On Nelson?

Checkout is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is Quest On Nelson located?

This family-friendly Auckland aparthotel is located in the entertainment district, within a 10-minute walk of Aotea Centre, SkyCity Casino and Sky Tower. Queen Street Shopping District and University of Auckland are also within 15 minutes. Gaunt Street Tram Stop is 12 minutes by foot and Daldy Street Tram Stop is 15 minutes.

Reviews

Quest On Nelson Reviews

7.6

Good

7.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities
Rating 10 - Excellent. 115 out of 454 reviews
Rating 8 - Good. 181 out of 454 reviews
Rating 6 - Okay. 100 out of 454 reviews
Rating 4 - Poor. 42 out of 454 reviews
Rating 2 - Terrible. 16 out of 454 reviews

Reviews

10/10 Excellent

Amanda

Liked: Cleanliness, room comfort

The Apollo on Nelson

The Apollo is extremely well positioned ,we had views of the harbour bridge from the balcony and the Sky Tower from the bedroom. Fantastic! The apartment itself was well laid out and immaculate, very spacious. Check in was efficient and the staff were very pleasant and helpful ,especially when we checked out and required a taxi. Would highly recommend this hotel /serviced apartments to anyone staying in Auckland.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2020

6/10 Okay

Hannah

Liked: Room comfort
Disliked: Cleanliness

Disappointed not like pictures

Bed was comfortable. Shower had geout mould that was able to be removed easily. There were cracks in the lining of bath edges and the cupboards in bathroom and kitchen had residue from goodness knows what but it came off easy with a tissue. Plenty of extras but i wouldnt stay again
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
The room was lovely, tidy and clean. My only real complaint would be that only a small amount of milk was supplied in the fridge, 6x15ml pottles, i could barely make 2 coffees. Other than that it was great!
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2020

10/10 Excellent

Steve, Palmerston North

Liked: Cleanliness, amenities
It is not a 24 hour desk and so when you come in on an early flight there is nonwhere to stash your bags until checknin. That said. Agmed, the manager was incredibly flexible and once the desk openes got us right into our room. So the issue is small and a nicety. The apartment has a fantastic view and central to everything. If parking is required it is fair and located underground. Fantastic spot.
Stayed 2 nights in Jan 2020

8/10 Good

Annabelle

Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Ok stay, but great friendly service

Check in was awful, no one was there as it was past business hours. The intercom to check in went in and out and was difficult to understand the agent in the other end. There is no parking, making check in even more difficult, not even a single temporary spot. You are literally at the mercy of the road and other drivers. After checking in, we received a key with a key card, where we were able to finally drive into a small parking garage (though we did not park overnight). The hotel had issues with the room we booked, so they ended up giving us a different room which was not as expected. However, the agent on call was extremely nice and provided accommodations to make up for the loss. The view is pretty good from the hotel (you can see the skytower from the balcony). And it's a quick (kind of lengthy) walk from the viaduct.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Dec 2019

8/10 Good

Fitri, Brisbane

Liked: Cleanliness, amenities
Good, near the city centre. Overlooking the harbour (farther than the picture shows).
Stayed 2 nights in Dec 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Nov 2019

10/10 Excellent

Jodie

Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Old and a bit run down , single glazing - quite noisy from traffic
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

michael a

Stayed 2 nights in Oct 2019

6/10 Okay

MASAKO

Liked: Staff & service
Disliked: Cleanliness

スタッフはフレンドリー

空港から車で30分くらいです。近くにはコンビニがありますがレストランは少し歩かないとありません。部屋の洗濯機や冷蔵庫は年代ものでした。
Stayed 6 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really Cozy perfect size close to restaurants lovely customer service not enough bedding was a little bit cold but all in all had a lovely stay
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Sep 2019

8/10 Good

V

Liked: Cleanliness, property conditions & facilities, room comfort

Good basecamp for exploring Auckland

A very convenient centtrally located base for exploring Auckland, a couple of blocks from the Sky Tower and a 15-minute walk to the quays. In what has become a very expensive country, a serviced apartment is a well-priced practical alternativei to over-priced full-service hotels. Our apartment at the Apollo was spacious, clean and very comfortable. The only negatives were (1) bed is double (4'6") not queen size (5') and (2) WiFi quality was variable - they have a number of networks and I often lost a connection and had to try one of their other lines. This needs upgrading. All else was very satisfactory. Reception staff helpful when asking for advice.
Stayed 4 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
ドアのロックがかけづらかった。
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is perfect but there is too noise about the windows
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The situation is the apartment is perfect but to noisy.
Stayed 1 night in Aug 2019

8/10 Good

Suchin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Jul 2019