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Oaks Queenstown Shores Resort

Luxury aparthotel with free local area shuttle and 24-hour front desk

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Private kitchen
Room
Room
Bathroom
Room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • 24/7 front desk

Explore the area

Map
327-343 Frankton Road, Queenstown, 9197
  • Queenstown Gardens
    ‪3 min drive‬
  • TSS Earnslaw Steamship
    ‪3 min drive‬
  • Skyline Queenstown
    ‪4 min drive‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪6 min drive‬

Choose your unit

View all photos for Apartment, 1 Bedroom, Lake View

Room

Apartment, 1 Bedroom, Lake View

  • 592 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Bedrooms, Lake View

Room

Room, 2 Bedrooms, Lake View

  • 1012 sq ft
  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 2 King Beds OR 2 Single Beds and 1 King Bed

View all photos for Apartment, 1 Bedroom, Lake View (No Housekeeping Service)

Room

Apartment, 1 Bedroom, Lake View (No Housekeeping Service)

  • 592 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 3 Bedrooms, Lake View (No Housekeeping)

Room

Apartment, 3 Bedrooms, Lake View (No Housekeeping)

  • 1259 sq ft
  • 3 bedrooms
  • Lake view
  • Sleeps 6
  • 3 King Beds OR 2 King Beds and 2 Single Beds

View all photos for Apartment, 3 Bedrooms, Lake View

Room

Apartment, 3 Bedrooms, Lake View

  • 1259 sq ft
  • 3 bedrooms
  • Lake view
  • Sleeps 6
  • 3 King Beds OR 2 King Beds and 2 Single Beds

View all photos for Room, 2 Bedrooms, Lake View (No Housekeeping Service)

Room

Room, 2 Bedrooms, Lake View (No Housekeeping Service)

  • 1012 sq ft
  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Penthouse, 2 Bedrooms (with SPA (No Housekeeping))

Private spa tub

Penthouse, 2 Bedrooms (with SPA (No Housekeeping))

  • 1 bedroom
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Penthouse, 2 Bedrooms (with SPA)

Private spa tub

Penthouse, 2 Bedrooms (with SPA)

  • 1 bedroom
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Penthouse, 4 Bedrooms

Room

Penthouse, 4 Bedrooms

  • 1776 sq ft
  • 4 bedrooms
  • Lake view
  • Sleeps 8
  • 4 King Beds OR 2 King Beds and 4 Single Beds

View all photos for Penthouse, 4 Bedrooms (No Housekeeping)

Room

Penthouse, 4 Bedrooms (No Housekeeping)

  • 1776 sq ft
  • 4 bedrooms
  • Lake view
  • Sleeps 8
  • 4 King Beds OR 2 King Beds and 4 Single Beds

View all photos for Penthouse, 2 Bedrooms

Room

Penthouse, 2 Bedrooms

  • 807 sq ft
  • 2 bathrooms
  • Lake view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 2 King Beds

View all photos for Apartment, 2 Bedrooms (Lake Side, No Housekeeping)

Room

Apartment, 2 Bedrooms (Lake Side, No Housekeeping)

  • 1012 sq ft
  • 2 bathrooms
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 2 King Beds

View all photos for Apartment, 2 Bedrooms (Lake Side)

Room

Apartment, 2 Bedrooms (Lake Side)

  • 1012 sq ft
  • 2 bathrooms
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 2 King Beds

View all photos for Apartment, 3 Bedrooms (Lake Side)

Room

Apartment, 3 Bedrooms (Lake Side)

  • 1259 sq ft
  • 3 bathrooms
  • Mountain view
  • Sleeps 6
  • 2 King Beds and 2 Single Beds OR 3 King Beds

View all photos for Penthouse, 2 Bedrooms (No Housekeeping)

Room

Penthouse, 2 Bedrooms (No Housekeeping)

  • 807 sq ft
  • 2 bathrooms
  • Lake view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 2 King Beds

View all photos for Penthouse, 3 Bedrooms (No Housekeeping)

Room

Penthouse, 3 Bedrooms (No Housekeeping)

  • 1399 sq ft
  • 3 bathrooms
  • Lake view
  • Sleeps 6
  • 2 King Beds and 2 Single Beds OR 3 King Beds

View all photos for Room (Hotel (No Housekeeping)

Room

Room (Hotel (No Housekeeping)

  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, 3 Bedrooms

Room

Penthouse, 3 Bedrooms

  • 1399 sq ft
  • 3 bathrooms
  • Partial lake view
  • Sleeps 6
  • 2 King Beds and 2 Single Beds OR 3 King Beds

View all photos for Apartment, 3 Bedrooms (Lake Side, No Housekeeping)

Room

Apartment, 3 Bedrooms (Lake Side, No Housekeeping)

  • 1259 sq ft
  • 3 bathrooms
  • Lake view
  • Sleeps 6
  • 2 King Beds and 2 Single Beds OR 3 King Beds

View all photos for Room (Hotel)

Room

Room (Hotel)

  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Queenstown

Located in Queenstown, Oaks Queenstown Shores Resort is in the suburbs and on the waterfront. Onsen Hot Pools and The Remarkables Ski Area are worth checking out if an activity is on the agenda. Queenstown Gardens and Queenstown Ice Arena are also worth visiting. Take in the nearby slopes with cross-country skiing and snowboarding, or try out other outdoor activities such as snowmobiling and ice skating.

What's nearby

  • Queenstown Gardens - 3 min drive - 2.2 km
  • Queenstown Mall - 3 min drive - 2.6 km
  • TSS Earnslaw Steamship - 3 min drive - 2.6 km
  • Skyline Queenstown - 4 min drive - 2.9 km
  • Kiwi and Birdlife Park - 4 min drive - 2.9 km

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 6 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Cookie Time - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Asian Mart - ‬3 min drive
  • ‪Rata - ‬3 min drive

About this property

Oaks Queenstown Shores Resort

Luxury aparthotel with free local area shuttle and 24-hour front desk
This smoke-free aparthotel features WiFi in public areas, self parking and a 24-hour front desk. An area shuttle is free. Additionally, express check-out and tour/ticket assistance are on-site. Each apartment provides a fridge and an electric kettle, plus WiFi and an LCD TV with digital channels. Additional amenities include premium bedding, a hairdryer and a shower. Change of towels is available on request.
Oaks Queenstown Shores Resort offers 82 accommodations with a hairdryer and an iron/ironing board. Beds feature premium bedding. 50-inch LCD televisions come with digital channels. Bathrooms include a shower and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Amenities

Parking available
24/7 front desk

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property will be renovating from 1 December 2021 to 31 January 2026 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 1 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless Internet: NZD 5 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: NZD 5 per 24-hour period (rates may vary)
  • Covered self-parking fee: NZD 15 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that this property charges a fixed percentage fee on credit and debit card transactions.

We should mention

A car is recommended for transport to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Frequently asked questions

Is Oaks Queenstown Shores Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Oaks Queenstown Shores Resort?

Self-parking is available for NZD 15 per day. Limited spots are available.

What time is check-in at Oaks Queenstown Shores Resort?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Oaks Queenstown Shores Resort?

Checkout is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is Oaks Queenstown Shores Resort located?

Situated on the waterfront, this luxury aparthotel is within 2 miles (3 km) of Lake Wakatipu, St Josephs Parish and Queenstown Gardens. Queenstown Ice Arena and Queenstown Beach are also within 2 miles (3 km).

Oaks Queenstown Shores Resort Reviews

Reviews

8.2

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 604 out of 1420 reviews
Rating 8 - Good. 484 out of 1420 reviews
Rating 6 - Okay. 186 out of 1420 reviews
Rating 4 - Poor. 94 out of 1420 reviews
Rating 2 - Terrible. 52 out of 1420 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

8.2/10

Communication

Reviews

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location with beautiful scenic mountains and lake.The resort was great excellent staff were very friendly attended to all your needs. One bedroom apartment very big comfortable bed, great experience would highly recommend.
Stayed 2 nights in Feb 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely and comfortable- just what we were hoping for
Stayed 1 night in Feb 2025

10/10 Excellent

Beijia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful view～comfortable room~nice staff ~
Stayed 3 nights in Jan 2025

10/10 Excellent

Mei

Liked: Cleanliness, amenities, property conditions & facilities, communication
Magnificent view, property was spacious, nice and clean. We enjoyed our stay, would love to come back and stay again.
Stayed 3 nights in Dec 2024

10/10 Excellent

sharif

Liked: Cleanliness, property conditions & facilities, communication
very nice and nice customer service
Stayed 5 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

The best

Loved this hotel. Amazing apartment and views. Nothing I would change. Hope to return one day
Stayed 2 nights in Dec 2024

10/10 Excellent

Jihong

Liked: Cleanliness, property conditions & facilities, communication
Nice place
Stayed 1 night in Oct 2024

10/10 Excellent

Tarsem

Liked: Cleanliness, amenities, communication
This property is under renovations. You have park your car about 4-500 Mtrs from reception area on a side road on a steep hill.
Stayed 2 nights in Jan 2025

8/10 Good

Graham

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was close to downtown, renovations made entry and exit difficult
Stayed 3 nights in Jan 2025

8/10 Good

Shaiyahn, Dylan

Liked: Cleanliness, communication
Nicee room
Stayed 4 nights in Nov 2024

10/10 Excellent

Kiara

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property, felt really homey
Stayed 2 nights in Aug 2024

6/10 Okay

Franziska

Liked: Cleanliness
No information about a major construction on site. It was not noisy though but access was limited. No breakfast area available Our room was very tiny for 2. Friendly staff
Stayed 3 nights in Jan 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort, communication

Rude hotel, lack customer service.

Rude hotel, lack customer service.
Stayed 2 nights in Jan 2025

10/10 Excellent

Nikisha

Liked: Cleanliness, amenities, property conditions & facilities, communication
I loved the view from our room and how big the room was.
Stayed 2 nights in Jun 2024

6/10 Okay

Katie

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
Renovations on the property that weren’t disclosed at time of booking made access difficult the room that we stayed in however was first rate
Stayed 3 nights in Nov 2024

8/10 Good

Cindy

Liked: Cleanliness, amenities, property conditions & facilities
Great view Very clean Comfy beds Beautiful new renovation Convenient shuttle bus to town
Stayed 7 nights in Jan 2024

8/10 Good

Nathan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good place to stay and easy access to local shopping
Stayed 3 nights in May 2023

8/10 Good

K

Liked: Cleanliness, amenities, room comfort, communication
Fantastic apartment with brilliant view. Very poor parking and lack of communication prior to stay regarding this.
Stayed 2 nights in Sep 2024

10/10 Excellent

Shane

Liked: Cleanliness, room comfort, communication

Brilliant

Great hotel, staff very friendly. Under renovation, but aside from a couple of facilities being closed you couldn’t tell from the apartment
Stayed 7 nights in Aug 2024

8/10 Good

Anthony

Liked: Cleanliness, room comfort, communication

Lux

The room and views were amazing. The building happening next door makes access a little challenging, however once through check-in and in the room it was great.
Stayed 1 night in Jul 2024

8/10 Good

Tim

Liked: Amenities, property conditions & facilities, communication
Great location, close to town while being quiet

2/10 Terrible

Paul

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Was not informed this was under construction. There was no parking, needed to park 10-15 min walk up steep hills and park on public road with no security. Room was small, no wardrobe even. Balcony was covered in bird poo (Which was only a meter away from the supposed kitchen. Overall very disappointing and I will not be back. Staff were uninterested and seemed sick of all the complaints.
Stayed 2 nights in Jan 2025

8/10 Good

Darena

Liked: Cleanliness, amenities
Whilst the apartment was fabulous with great views the entrance was entirely unsuitable for people with limited mobility
Stayed 2 nights in Oct 2024

8/10 Good

Les

Liked: Cleanliness, amenities, property conditions & facilities
We were unaware when booking that property was under construction.
Stayed 2 nights in Sep 2024

10/10 Excellent

Janice

Liked: Cleanliness, property conditions & facilities, communication
I have regularly stayed at Oakshores in Queenstown since 2010 and it’s my No1 choice of where to stay in Queenstown . Apartments are very large and beautiful views of the lake and mountains . Our apartment was recently refurbished and it was very nice . The staff were exceptional especially with the check in . Nothing was too much trouble . There is currently some building works going on but our unit was very quiet and parking was provided on site .
Stayed 6 nights in Sep 2024