Located in Kentwood, a neighbourhood in Grand Rapids, Birch Hill Grand Rapids is in a shopping district and near the airport. Centerpointe Mall and Woodland Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Frederik Meijer Gardens and Sculpture Park and Calvin College Ecosystem Preserve. Patterson Ice Center and Forest Hills Fine Arts Center are also worth visiting. Spend some time exploring the area's activities, including golfing.
Calvin College Ecosystem Preserve - 3 min drive - 2.5 km
Getting around
Grand Rapids Station - 16 min drive
Gerald R. Ford International Airport (GRR) - 10 min drive
Restaurants
Raising Cane's Chicken Fingers - 10 min walk
Chick-fil-A - 4 min walk
Culver's - 10 min walk
BJ’s Restaurant & Brewhouse - 4 min walk
Auntie Anne's - 16 min walk
About this property
Birch Hill Grand Rapids
Laundry facilities, a computer station and barbecues are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, a picnic area, a fireplace at reception and gift shops/newsstands are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, guests will find a TV with cable channels, and other amenities include free WiFi and a dining area. Weekly housekeeping is available.
Birch Hill Grand Rapids offers 96 accommodations with a safe and free toiletries. Premium cable televisions are provided. Accommodation at this 3-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit.
Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a weekly basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our prices include all fees. No hidden fees.
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Minimum check-in age - 21
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
The front desk is open Monday - Friday (9:00 AM - 7:00 PM) and Saturday - Sunday (10:00 AM - 2:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of USD 10.00, per pet, per day, plus a deposit of USD 60 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 23 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Children and extra beds
Children are welcome
2 children, per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: USD 100.00 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Pet deposit: USD 60 per stay
Pet fee: USD 10.00 per pet, per day
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Towels fee: USD 10 per accommodation, per week (or guests may bring their own)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Property # 14914
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Frequently asked questions
Is Birch Hill Grand Rapids pet-friendly?
Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a deposit of USD 60 per stay and a fee of USD 10.00 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much does it cost to stay at Birch Hill Grand Rapids?
As of Sept 19, 2026, prices found for a 1-night stay for 2 adults at Birch Hill Grand Rapids on Sept 22, 2026 start from CA $77, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is free at this property.
What time is check-in at Birch Hill Grand Rapids?
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.
What time is check-out at Birch Hill Grand Rapids?
Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).
Where is Birch Hill Grand Rapids located?
Located in Kentwood, this aparthotel is within a 10-minute walk of Centerpointe Mall and Woodland Mall. AMF Eastbrook Lanes and Calvin University are also within 1 mi (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Birch Hill Grand Rapids Reviews
Reviews
5.4
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Great location, would of preferred a ground floor room.Pretty quiet, decent tv, could of had more towels, etc. our toilet clogged Sat night and we had to run out for a plunger at 11:40 pm since there was no one at the property, to help
The nearby establishment offers excellent accommodations for dogs, and the staff is professional and attentive. The room, appliances, bed, and bath are all of superior quality..spacious parking lot and the shops, restaurants nearby.. l high recommend price affordable
Stayed 6 nights in Feb 2026
Verified review
10/10 Excellent
Travis
Sep 20, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
It was very nice, spacious. Definitely a great spot to stay!
Stayed 7 nights in Sep 2025
Verified review
2/10 Terrible
Jan-Erik
May 16, 2026
Disliked: Check-in
The hotel ignored my reservation, and when I arrived, all rooms were fully booked. I did not get any help finding alternative accommodations.
Stayed 3 nights in May 2026
Verified review
8/10 Good
Douglas
Sep 17, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very affordable and spacious.
Stayed 7 nights in Jul 2025
Verified review
2/10 Terrible
Candise
Apr 19, 2026
Disliked: Check-in, communication
The front office was not open for me to check in when i arrived at 6pm so i had to find somewhere else to stay
Stayed 1 night in Apr 2026
Verified review
6/10 Okay
Norman
Apr 30, 2026
Liked: Check-in, communication, listing accuracy
Yes, it is welcome for pets. I don't have a pet. Staff was friendly. Room wasn't clean to the normal standards dust and dirt on the floor, rod for hanging towels and wash cloths was broke.
We were not allowed to check in. They said Hotels.com did not send the reservation to them. I'm not sure who to blame about that, but the property itself was a converted apartment complex, and had sketchy characters wandering the parking lot, and a lot of pot smell. In the end, I was glad we had to re-book somewhere else.
Liked: Cleanliness, property conditions & facilities, communication
We needed a place that would sleep 4 adults and 2 big dogs. Real close to places to eat and walk to Starbucks in the morning. Not a 5 star place but really fit our needs for a place to sleep while visiting the hospital for a protracted stay.
Stayed 5 nights in Aug 2025
Verified review
10/10 Excellent
lea
Jun 19, 2024
Liked: Room comfort, communication
I love this place it's great
Stayed 8 nights in May 2024
Verified review
10/10 Excellent
Kimberly
Jul 17, 2025
Liked: Cleanliness, room comfort, communication
Amazing
Felt like home!
Stayed 2 nights in Jul 2025
Verified review
8/10 Good
Esther
Feb 10, 2024
Liked: Cleanliness, property conditions & facilities, communication
Nice and close to the mall
Stayed 3 nights in Feb 2024
Verified review
10/10 Excellent
Elizabeth
Apr 7, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
dirty outdated room, the tv remote barely worked, pictures online were misleading.
Stayed 4 nights in Feb 2026
Verified review
10/10 Excellent
Melinda
Jul 20, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
I enjoyed the friendliness and kindness of the staff and their accomodations to meet my needs.
Stayed 4 nights in Jul 2024
Verified review
4/10 Poor
James E
Jun 1, 2025
Disliked: Property conditions & facilities
Staff was nice. Room was a little ruff.
Stayed 2 nights in May 2025
Verified review
8/10 Good
Richard
Jul 22, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
This place is like a mini apartment with kitchenette located in busy location with mall restaurants stores so everything is near and walking distance. Like any older type of motel/hotel there’s always the need for updating rooms outside fix this and that. If I was in the area again and needed a place I would stay again. Staff at front were pleasant
Stayed 4 nights in Jul 2025
Verified review
8/10 Good
Michael
Feb 2, 2024
Liked: Room comfort, communication
Big space, Hotel works with you.
Very convenient location and bigger space. There was an issue on this stay which the hotel worked with us to fix and will stay again.
Stayed 2 nights in Jan 2024
Verified review
8/10 Good
Anthony
May 16, 2025
Liked: Cleanliness, property conditions & facilities, communication
Nice modern units
Stayed 1 night in May 2025
Verified review
10/10 Excellent
Michael
Apr 30, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication