I got off the last ferry from Spain looking forward to the convenient FerryHouse location...yet the non illuminated roadsign made it difficult to find. Then the after hours self-checkin entrance key box didn't have my assigned room number key set but instead had 3 different room key sets. I unpacked my bag to find & re read my instructions in a notebook at the bottom of my bag, in very poor quality blue lighting outside the entrance... regardless of my assigned key missing I tried all 3 sets of keys to enter the door and none of the keys would fit the conventionally placed original lockset...I struggled i was fustrated, my belongings still scattered about, when a man came from inside the hotel and opened the door for me...he directed my eyes to an unusually placed 2nd operating deadbolt a foot or more above the conventionally placed original lockset and of course the keys fit that upper lockset.
Inspite of the LOW lighting levels, eventually I may have seen that new higher lockset and gotten in or given up and found another hotel elsewhere, but after driving past this hotel 3 times before I found a local to give me directions, the 10 pm low light conditions my notes, my assigned key absent, the other room keys available and the need to not use the obvious lockset and instead use an unusually placed new lockset that I hadn't been told about in advance and I didn't expect so far from the original lockset, all caused me great frustration in low level blue lighting ...