Wil'que Westlake Hotel & Residences

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Photo gallery for Wil'que Westlake Hotel & Residences

A deck with wicker furniture, a table with a potted plant, and a view of the city skyline across the water.
A hotel lobby with a reception desk, seating area, and large windows offering a view of the outside.
A narrow stone pathway flanked by lush greenery and a concrete wall.
A rectangular swimming pool with a slide and play area, surrounded by palm trees and a view of the water.
A modern hotel lobby with a marble floor, seating areas, and large windows offering a view of the outdoors.

Reviews

8.6 out of 10
Excellent

Highlights

  • Dive into relaxation
    Unwind in the top-rated pool, your perfect spot for relaxation.
  • Outdoor pool
    The outdoor pool is a refreshing retreat under the open sky - a rare gem in this area.
  • Discover nearby landmarks
    Near West Lake

Popular amenities

  • Restaurant
  • Room service
  • Kid's pool
  • Kitchenette
  • On-site fitness centre
  • High-speed internet
The current price is CA $55
CA $64 total
Total includes taxes & fees
Jan 6 - Jan 7, 2027

Explore the area

View in a map
No 254d Thuy Khue Road, Hanoi, 10000
  • Place, West Lake
    ‪1 min walk‬
  • Place, Embassy of Japan
    ‪18 min walk‬
  • Place, Lotte Center Hanoi
    ‪4 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪34 min drive‬

Choose your unit

View all photos for Deluxe Room, 1 Bedroom

A hotel room with a wooden floor, a bed with white linens, a nightstand with a lamp, and a painting on the wall.

Deluxe Room, 1 Bedroom

  • Lake view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Bedrooms

A hotel room with a bed, a nightstand, a wall-mounted painting, and a door.

Deluxe Room, 2 Bedrooms

  • Lake view
  • 829 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free wired internet

View all photos for Executive Room, 2 Bedrooms

A bedroom with a bed, wooden wardrobe, and a small table with a lamp.

Executive Room, 2 Bedrooms

  • Lake view
  • 936 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free wired internet

View all photos for Premier Room, 2 Bedrooms

A hotel room with a bed, a desk, a television, a shelf with a plant, and a door leading to a hallway.

Premier Room, 2 Bedrooms

  • Lake view
  • 1023 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free wired internet

View all photos for Deluxe Room, 3 Bedrooms

A modern living room with a sofa, a dining table with chairs, and a kitchen area with a washing machine.

Deluxe Room, 3 Bedrooms

  • Lake view
  • 990 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Executive Room, 3 Bedrooms

A hotel room with a bed, a desk with a TV, a mirror, and a door leading to another room.

Executive Room, 3 Bedrooms

  • Lake view
  • 1206 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Executive Studio

A hotel room with a bed, a sofa, a dining table with chairs, a potted plant, and a window with curtains.

Executive Studio

  • Garden view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Premier Studio

A hotel room with a bed, a wooden desk, a chair, a sofa, a TV, and a decorative wooden panel.

Premier Studio

  • Partial lake view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Executive Room, Bathtub, Garden View

A hotel room with two beds, a sofa, a glass coffee table, and a view of greenery outside.

Executive Room, Bathtub, Garden View

  • Lake view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free wired internet

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9.2 out of 10, Wonderful, 7 reviews
The price is CA $63
CA $93 total
Total includes taxes & fees
Jan 6 - Jan 7, 2027
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Frequently asked questions

Does Wil'que Westlake Hotel & Residences have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Wil'que Westlake Hotel & Residences?

As of Nov 2, 2026, prices found for a 1-night stay for 2 adults at Wil'que Westlake Hotel & Residences on Jan 6, 2027 start from CA $55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Wil'que Westlake Hotel & Residences pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for VND 70000 per night.

What time is check-in at Wil'que Westlake Hotel & Residences?

Check-in begins at 2 PM.

What time is check-out at Wil'que Westlake Hotel & Residences?

Check-out is at noon.

Does Wil'que Westlake Hotel & Residences provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 982000 per vehicle applies.

Where is Wil'que Westlake Hotel & Residences located?

This family-friendly Hanoi aparthotel is located near the airport, within 1 mi (2 km) of West Lake, Hanoi Botanical Garden, and Thu Le Park. Hoan Kiem Lake and Hanoi Old Town Night Market are also within 3 mi (5 km).

Wil'que Westlake Hotel & Residences Reviews

Reviews

8.6

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 119 out of 265 reviews
Rating 8 - Good. 108 out of 265 reviews
Rating 6 - Okay. 27 out of 265 reviews
Rating 4 - Poor. 8 out of 265 reviews
Rating 2 - Terrible. 3 out of 265 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

9.8/10

Check-in

9.4/10

Communication

10/10

Listing accuracy

Reviews

Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Affordable, good access to Ho Tay attraction
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff friendly, large room, good price, great view and a good breakfast.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Rooms were clean, location was great for us, hotel is back from the busy street and quiet.
Stayed 8 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place great pool great experience, very nice staff
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
We love our stay in
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Always enjoy the staff, location and amenities
Stayed 7 nights in Apr 2023
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, communication
The location was very convient to various places like the zoo and aquarium. For us, its also close to various Embassy.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Friendly staff

Friendly and supportive staff for the customer. Hotel are clean, close to everywhere.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room though old but is well maintained and cleaned
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, communication
I had a comfortable stay. If I had to say one thing, it would be better if thre were more breakfast options and daily changes.
Stayed 6 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had an excellent stay! The room is an apartment style so for myself and my adult kids it was perfect and gave us the space to individually recover from jet-lag. It had a full kitchen AND a washing machine which really helped. It is in a great location away from the city center but bear some excellent restaurants in West Lake. Staff were very helpful and friendly and the breakfast was good. The gym is also great (but smells a little musty)! Decent equipment for a small space and I also swam laps one day in the pool and really enjoyed that. I would stay there again!
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
A great size pool with large lake beside hotel. What you need is close by.
Stayed 6 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Very quiet and further away but I really enjoyed the hotel. Easy to get in and out. Everyone from the front desk, security, door and maid were super friendly and helpful. The Japanese restaurant downstairs with room service was a plus. Oir family enjoyed the pool and the gym with great air conditioner with pool side view was perfect. I would definitely stay there again and recommend it to everyone. My only complaint is the carpet in the bedrooms. If that can get removed (very old) I would give this hotel a 5 star. It’s not fancy but the all around experience was great.
Stayed 4 nights in Mar 2024
Verified review

4/10 Poor

Disliked: Communication

Allocated the wrong rooms

Allocated the wrong room on check in and asked to wait 5-6 hours before being given the correct room. The manger of the hotel was very unapologetic, rude and couldn’t care less what room we were given. She suggested booking direct if you want to make sure you get the rooms you pay for. Booked an executive 3 bedroom with balcony which was good once we were allowed into our room. We also booked a 2 bedroom executive room which was supposed to have a view of west lake but you could not see the lake. All staff other than the manger who we met were extremely nice and friendly which is a shame as the hotel could be and should be so much better. Much better places to stay in and around the west lake area of Hà Nội.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Check in nhanh, mình được nâng cấp lên phòng to đẹp. Đồ ăn ngon và hợp với khẩu vị tụi trẻ. Thích nhất là bể bơi siêu rộng và không quá sâu nên tụi trẻ bơi miết không muốn lên. Không gian khu vườn mát xanh và trong lành Cuối tuần thật thư giãn và thoải mái.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
部屋の洗濯機で洗濯と乾燥ができたのが有難かった。
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, communication
Trevlig personal, bra läge. Några småsaker på rummet som gör att det inte blir bästa betyg.
Stayed 4 nights in Dec 2025
Verified review

6/10 Okay

バスタブ付きを頼んだが、付いて無かった。
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Séjour très agréable au calme à quelques minutes du centre historique. Pour les familles qui cherchent un cocon pour qq jours sur Hanoï c’est idéal. La cuisine dans l’appart est un vrai plus pour un hôtel de ce genre, la piscine est incroyable (chaude, propre, serviette,…) et la salle de gym donne directement sur elle. Supermarché juste en face, ATM, restaurants de rue,… tout est là ! Le personnel est formidable, bref ici on se sent comme à la maison !
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
○スタッフ 受付やレストランのスタッフ、ドアマン、スタッフ全てが優しかったです。 ○朝食は 人20万ドンほどでつけられます。 フォーは毎朝ありました。パンやフルーツ、ヨーグルト、卵料理などベトナムを感じられるものが豊富で朝食を付けてよかったです。 ○キッズルーム あると記載(写真)がありましたが、倉庫になっていてありませんでした。 写真にあるプール横の遊具もありませんでした。 ただ、スタッフが子どもに大変優しくタクシーの乗り降りも手伝ってくれます。子連れで安心して滞在できるホテルでした。
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
넓은 객실과 편리한 시설.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
직원들이 친철과 배려심이 너무 인상 깊었습니다. 다음에 또 하노이를 간다면 다시 머물고 싶습니다. 그리고 객실도 깨끗해서 머무는 동안에 유쾌한 시간을 가질 수 있어서 좋았습니다
Stayed 1 night in Apr 2024
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities, communication
ご飯があまり美味しく無い。テレビが映らない。
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication
하노이에 있는 서머셋 중 가장 오래된 호텔이라고 하더라구요..그래서 인지 전반적인 시설이 오래된 걸 숨길 수는 없었지만..청소하고 수리하고..관리를 잘해서인지 청결한 편이었어요. 직원분들 모두 친절하시구요.
Stayed 16 nights in Oct 2021
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication
Tốt
Stayed 1 night in Nov 2020