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Hotel Neptun

Luxury hotel on the beach, with outdoor pool

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Indoor pool
Pool
Exterior
Room
Dining

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking available
  • Parking included
  • Spa
  • Gym
  • Laundry

Explore the area

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Seestr. 19, Warnemünde, Rostock, MV, 18119
  • Place, Warnemunde Beach
    ‪1 min walk‬
  • Place, Warnemunde Lighthouse
    ‪8 min walk‬
  • Place, Warnemünde Cruise Center
    ‪15 min walk‬
  • Airport, Rostock (RLG-Laage)
    ‪34 min drive‬

Rooms & beds

Spaces

Number of living rooms
Price is avg per night

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About the area

Rostock

Located in Warnemünde, a neighbourhood in Rostock, Hotel Neptun is near a train station and on the beach. Warnemunde Beach and Ribnitzer Großes Moor reflect the area's natural beauty and area attractions include Shipbuilding and Maritime Museum and Zoo Rostock. Travelling with kids? Consider Sommerrodelbahn Bad Doberan, or check out an event or a game at Ostseestadion. Discover the area's water adventures with windsurfing and fishing nearby, or enjoy the great outdoors with hiking/biking trails and horse riding.

What's nearby

  • Warnemunde Beach - 1 min walk - 0.2 km
  • Warnemuende Kur Park - 1 min walk - 0.2 km
  • Warnemunde Lighthouse - 8 min walk - 0.7 km
  • Warnemünde Cruise Center - 15 min walk - 1.3 km
  • Rostock Port - 14 min drive - 10.2 km

Getting around

  • Warnemuende Station - 12 min walk
  • Warnemünde Werft Station - 16 min walk
  • Rostock (RLG-Laage) - 47 min drive

Restaurants

  • ‪Strandbar (Binding) - ‬6 min walk
  • ‪Grillstube BROILER - ‬1 min walk
  • ‪Asia Sun - ‬7 min walk
  • ‪King's Kebab - ‬5 min walk
  • ‪Junge Die Bäckerei - ‬6 min walk

About this property

Hotel Neptun

Luxury hotel on the beach, with outdoor pool
Catch some rays at the beach or spend the day relaxing at Hotel Neptun's full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants.
Hotel Neptun offers 338 accommodations with minibars and a safe. Rooms open to balconies. Televisions come with satellite channels and pay-per-view films.

Bathrooms include bathrobes, slippers and hairdryers. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

An indoor pool, an outdoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and detox wraps. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including thalassotherapy.
Our prices include all fees. No hidden fees.

Amenities

Pool
Hot tub
Spa
Pet-friendly
Parking included
Free WiFi

House Rules

Check in after 3:00 PM
Minimum age to rent: 18
Check out before 11 AM
default

Pets

Pets allowed: limit 2 total
default

Smoking

Smoking allowed: in designated areas

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 3.70 per person, per night for adults; EUR 1.45 per night for guests aged 6-14 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 75 per vehicle (one-way)
  • Valet parking fee: EUR 25 per day
  • Pet fee: EUR 28 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 55.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 stars.

Frequently asked questions

Does Hotel Neptun have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Hotel Neptun pet-friendly?

Yes, this hotel allows pets (limit 2 total). There's a fee of EUR 28 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Neptun?

Self-parking is free at this property.

What time is check-in at Hotel Neptun?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM.

What time is check-out at Hotel Neptun?

Checkout is at 11 AM.

Does Hotel Neptun provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6 AM-5:30 AM on request. A fee of EUR 75 per vehicle applies.

Where is Hotel Neptun located?

Located in Warnemünde, this beachfront hotel is on the boardwalk, just steps away from Warnemunde Beach and Warnemuende Kur Park. Meyers Mill and Warnemunde Lighthouse are also within 10 minutes. Warnemuende Station is 12 minutes by foot and Warnemünde Werft Station is 16 minutes.

Reviews

Hotel Neptun Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 476 out of 879 reviews
Rating 8 - Good. 303 out of 879 reviews
Rating 6 - Okay. 77 out of 879 reviews
Rating 4 - Poor. 18 out of 879 reviews
Rating 2 - Terrible. 5 out of 879 reviews

Reviews

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay. Staff were wonderful and the location can't be beat.
Stayed 1 night in Sep 2024

10/10 Excellent

Tatjana K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacation by the Sea

Wonderful hotel by the Baltic Sea. I truly enjoyed the sauna, the pool and all the amenities offered.
Stayed 2 nights in Apr 2024

10/10 Excellent

Mary Lou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nicely maintained. Loved the breakfast on the 19th floor.
Stayed 1 night in May 2024

10/10 Excellent

Sven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service
Stayed 4 nights in Mar 2024

8/10 Good

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 2 nights in Jul 2023

6/10 Okay

Thomas

Liked: Cleanliness
Stayed 4 nights in Jun 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We lived this hotel. More about that later. First you should know this hotel has NO AIRCONDITIONING. None. Open a window. Bugs may come in. It was 68 to 70 degrees farenheit during our stay. We were fine . Lovely room with ocean view. Boardwalk leads to shopping and dining area. Spacious room with drawers and shelves. Pool us in the spa and a bit strange. Spa people want you to buy $22 bathing shoe to go in.. Lovely hotel enjoyed our visir very much.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ronald

Liked: Cleanliness, property conditions & facilities, room comfort

Poor training of staff

I was told to call the hotel and they would call a taxi to pick us up at the Warnemunde Werft Train Station. We called the hotel 5 times over a 45 minute time period and no one answered the phone. Finally we asked someone getting off a train about their not answering the phone. He tried twice on his phone and still no answer. Another person said to walk to the bus station and take the bus which we did. It took us almost two hours to get to the hotel. When we were checking in, the phone rang several times and none of the people checking us in answered the phone. When we checked out of the hotel, we just realized that we were overcharged by 50 Euros and our bill is INCORRECT. We were charged 50 Euros for parking a car, which is a problem because we did not have a car. Thus, a credit needs to be issued on the credit card used. We already left Germany and are not returning. The correct total amount should be 25,90 Euros, not 75,90 Euros. The bill number is 1297678 . Thank you Ronald and Lena Marie Berezniak
Stayed 2 nights in May 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wir kommen wieder, sehr schönes Hotel!

Wir hatten ein Eckzimmer, war sehr schön mit viel Platz. Wir waren jeden Abend irgendwo im Hotel zum essen war überall super lecker. Auch die Weinkarte ist wirklich super. Der Sauna Bereich ist wirklich sehr groß und schön neu. Durch die Lage am Strand ist die Kombi aus 5 Sternen und Strandurlaub wirklich sehr angenehm. Frühstück in der oberen Etage hat schon was.
Stayed 5 nights in Jun 2025

10/10 Excellent

Christine

Stayed 4 nights in Jun 2025

10/10 Excellent

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr guter Empfang, toller Blick aus der 15 Etage, Betten sauber, schwimmen entspannt einfach selber mal ausprobieren
Stayed 2 nights in Jun 2025

10/10 Excellent

Hans-Jürgen

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jun 2025

4/10 Poor

Kathrin

Disliked: Amenities, property conditions & facilities
Veraltet,kein 5 sterne
Stayed 4 nights in Jun 2025

6/10 Okay

Bodo

Liked: Cleanliness
Disliked: Staff & service
Das Personal an der Rezeption war inkompetent und unfreundlich bis arrogant. Personal beim Frühstück war sehr nett und zuvorkommend. Aus meiner Sicht ist das Neptun kein 5 Sternhotel. Schon im Eingangsbereich verspürt das Hotel noch den alten “Ostcharme”. Wer ein tolles Hotel sucht, sollte das Hohe Dünne buchen. Ich kann das Neptun als 5 Sternehotel nicht empfehlen.
Stayed 1 night in Jun 2025

10/10 Excellent

Katharina-Marie

Stayed 3 nights in May 2025

8/10 Good

Andreas

Liked: Cleanliness, staff & service
Zu teure Parkgebühren. Einrichtung veraltet. Zu hohe Aufschläge für Kundenwünsche. Personal sehr freundlich. Service beim Frühstück und im Allgemeinen sehr gut. Schöne Bar, super Panorama-Blick in der 19. Etage.
Stayed 2 nights in May 2025

6/10 Okay

Konstantin

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Es ist seine 5 Sterne wirklich wert - für ältere Leute. Für junge Menschen (wie ich) ist es nichts. Ein weiteren Aufenthalt würde ich nicht empfehlen.
Stayed 1 night in May 2025

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in May 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfekt wie immer !!!
Stayed 2 nights in May 2025

10/10 Excellent

Bettina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hallo, sehr gut gelegenes und tolles Hotel . Personal top , Sauberkeit top und das Frühstück bietet Alles an. Die Bars z. B. Lobby mit Klavier, 17. Etage eher gediegen 😉 und im Keller gibt es die Party Szene. Die Parkplatzsituation könnte man verbessern. Herzlichen Dank ich komme wieder.
Stayed 1 night in Apr 2025

10/10 Excellent

Ute

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Hotel, sehr gute Lage, leckeres Frühstück fast alle Mitarbeiter sehr nett. Wir wetden sicher wiederkommen.
Stayed 3 nights in Apr 2025

10/10 Excellent

Priscila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr gute Lage, leckeres Frühstück mit viel Obst, freundliches Personal
Stayed 3 nights in Apr 2025

8/10 Good

Ingo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Jutta

Stayed 1 night in Apr 2025

10/10 Excellent

Kerstin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir werden wiederkommen. Das Hotel ist sehr zu empfehlen.
Stayed 5 nights in Apr 2025