See all properties

Central Park Tulum by Los Amigos

Hotel with 2 outdoor swimming pools, near Tulum National Park

Choose dates to view prices

Photo gallery for Central Park Tulum by Los Amigos

Interior
Fountain
Property entrance
Room
Room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Pool
  • Kitchen
  • Gym
  • Housekeeping

Explore the area

Map
Calle 6 Sur, entre Calle 3 y 4 Sur, Tulum, ROO, 77780
  • Tulum Mayan Ruins
    ‪8 min drive‬
  • Tulum Beach
    ‪9 min drive‬
  • Playa Paraiso
    ‪20 min drive‬
  • Tulum, Quintana Roo (TUY)
    ‪22 min drive‬

Rooms & beds

Spaces

Garden

View all photos for Panoramic Penthouse, 3 Bedrooms, Private Pool

Terrace/patio

Panoramic Penthouse, 3 Bedrooms, Private Pool

  • 3606 sq ft
  • Sleeps 6
  • 3 King Beds

View all photos for Standard Studio, 1 King Bed

Garden view

Standard Studio, 1 King Bed

  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Similar properties

Room

Loch Tulum Condos by BUnik

  • Pool
  • Free WiFi
  • Air conditioning
  • Outdoor space
8.6 out of 10, 74 reviews
Loch Tulum Condos by BUnik

About the area

Tulum

La Veleta, a neighbourhood in Tulum, is home to Central Park Tulum by Los Amigos. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Holistika Art Walk and LabnaHa Ecopark Adventures are also worth visiting.

What's nearby

  • Tulum National Park - 5 min drive - 2.6 km
  • Tulum Mayan Ruins - 8 min drive - 5.8 km
  • Tulum Beach - 9 min drive - 4.8 km
  • Las Palmas Public Beach - 16 min drive - 5.8 km
  • Playa Paraiso - 20 min drive - 6.6 km

Getting around

  • Tulum Intl. Airport (TQO) - 38 min drive

Restaurants

  • ‪Sukhothai - ‬11 min walk
  • ‪El Camello Jr - ‬11 min walk
  • ‪La Taqueria Pinches Tacos Shop - ‬11 min walk
  • ‪Vaivén - ‬10 min walk
  • ‪La Consentida - ‬5 min walk

About this property

Central Park Tulum by Los Amigos

Hotel with 2 outdoor swimming pools, near Tulum National Park
Along with 2 outdoor pools, this smoke-free hotel has a full-service spa and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
Central Park Tulum by Los Amigos offers 39 accommodations with a safe and coffee/tea makers. Rooms open to balconies or patios. Beds feature premium bedding. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Tulum hotel provides complimentary wireless Internet access. LED televisions are featured in guestrooms. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a sauna and a fitness centre.
The on-site spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Languages

English, Spanish

Amenities

Pool
Spa
Parking included
Free WiFi
Restaurant
Gym

House Rules

Check in after 3:00 PM
Minimum age to rent: 18
Check out before 11 AM
default

Pets

No pets allowed, no service animals permitted
default

Smoking

Smoking is not permitted

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 300.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 250 per vehicle (return)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property is professionally cleaned

We should mention

This property does not have any lifts
Reservations are required for massage services, spa treatments and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 17 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Central Park Tulum by Los Amigos have a pool?

Yes, this property has 2 outdoor pools.

Is Central Park Tulum by Los Amigos pet-friendly?

No, pets are not allowed at this property.

How much is parking at Central Park Tulum by Los Amigos?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Central Park Tulum by Los Amigos?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Central Park Tulum by Los Amigos?

Checkout is at 11 AM.

Does Central Park Tulum by Los Amigos provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 250 per vehicle applies.

Where is Central Park Tulum by Los Amigos located?

Located in La Veleta, this spa hotel is 0.9 mi (1.4 km) from Hospital de Tulum and 2.9 mi (4.7 km) from Tulum Beach. Dos Aguas Park and Holistika Art Walk are also within 1 mile (2 km).

Central Park Tulum by Los Amigos Reviews

Reviews

8.8

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 139 out of 221 reviews
Rating 8 - Good. 49 out of 221 reviews
Rating 6 - Okay. 15 out of 221 reviews
Rating 4 - Poor. 10 out of 221 reviews
Rating 2 - Terrible. 8 out of 221 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.4/10

Property conditions & facilities

7.4/10

Communication

Reviews

4/10 Poor

BirthdayBummer

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We arrive on a Sunday and met with a woman. We booked a 3 bedroom penthouse for 7 days and upon arrival (after sending multiple emails and attempting to call) were told that only 2 people are included in the 3 bedroom penthouse price. We had a friend that would be arriving and staying in the 3rd room and we were charged $35 per day for her and not given a spare key. The penthouse was cleaned one time in our 7 day stay and we were told trash would be taken out daily. That was a lie. We had friends staying in a resort nearby who came over daily to eat, pre-drink, etc. On the second to last night, they were turned away. The front desk said no visitors after 10pm . I contacted the number I was given via whats app who tells me no visitors passed 7pm. I have never experienced this in my adult life. There is one restaurant on the resort with a sign that shows Breakfast 8a-12pm and lunch at 12:30pm. That was a lie. It does not serve breakfast and opens at 1pm. I also got food poising after dinning there on our first day. The resort itself is pretty, but the lack or amenities, communication, the restrictions...I would not recommend it and will not be staying here again. However, our friends stayed at another Los Amigos location which was absolutely stunning and the staff recommended beaches nearby. Our resort did no such thing and were not helpful. I feel with new staff or possibly new management, this place has so much potential.
Stayed 7 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 9 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms with comfortable beds and sheets. Close to the main strip.
Stayed 5 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is absolutely stunning inside and out with an exercise facility/rock climbing and two pools and a beautiful bed to sleep on The inside grounds are exquisite. Some fine tweeking needed. The gym closes early, no sugar /cream in the rooms, the juice bar closes sundays , the television has but one channel; make sure you bring Netflix if your into tv..they may also might want to consider a snack bar. Because it’s a bit off the beaten path and not to close to a convenience store
Stayed 1 night in Jan 2019

10/10 Excellent

Kendra, Regina, SK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love Central Park Tulum! The suites are very modern, clean and had everything we needed. The grounds of the property are very beautiful and the amenity facilities were fabulous. I was very pleased to stay at a place focused on using renewable energy and being efficient. The staff were great and we especially connected with Sergio! He was so kind and always greeted us happily! He provided great information about Tulum, the beach and especially the Central Park property.
Stayed 7 nights in Mar 2018

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
Property itself is good. Check in staff was amazing and very helpful but the check out staff was horrible and rude. Our decent stay quickly turned into a bad experience because of him. Their rental bikes are horrible.. gym hours are not consistent.. website said they offer free yoga class for the guests but that wasn’t the case.. ants everywhere...
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2018

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome experience

We had an amazing stay at the hotel, staff was really friendly, everything looked as advertised, food was delicious. Just about a 20 min drive from the hotel zone. We definitely would recommend this place!
Stayed 5 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Needs refinement

Central Park is a new development in Tulum. They are aiming to be a high-end, 3 or 4 star property. As they are still refining things (such as paving new walkways, construction of the grounds and surrounding buildings), they have yet to achieve the "luxury" status. For the price we paid, I was happy with the room. Beds/pillows extremely comfortable. Large bathroom and shower. We appreciated the small kitchen, fridge and blender. When their prices reach their peak, I'd suggest just staying on the beach/hotel road. Some negatives: The A/C was not working for the first 2 days of our stay. Not sure if they fixed it or not?? (First we heard we were using it wrong, then they checked and said it needed a repair, then wanted us to change rooms). When booking, we decided it was okay to stay in town (Central Park is far away from the beach) as they offered a free shuttle and free access to their sister property's beach club. On check-in we were told this "recently" changed and a 400 peso minimum was required to visit the beach club. Disappointing! On check-out they wanted to inspect the room before we left. I found this odd, given they are trying to operate as a luxury property. They offer free bikes. The ride to the beach/hotel/restaurant area is at least 30 minute, more depending on how far you go. We recommend renting a car.

10/10 Excellent

P, MB, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel...quiet, peaceful

Loved sitting on the patio on the second floor in the morning enjoying breakfast and coffee..watching resort staff do such a great job! Gym was quite awesome....I would have like more air movement....maybe a couple of fans . Only complaint in 201c was the shower didn’t have enough pressure to wash soap or conditioner out of longer hair...I used the gym showers because of that...we should have mentioned it and would have if I hadn’t found d another option of survival lil
Stayed 10 nights in Mar 2018

10/10 Excellent

Raynald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

A fantastic hotel for a fantastic location.

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can't wait for our next stay!

Absolutely LOVED our stay at Central Park Tulum. Brand new hotel with a very modern concept. Units are well appointed, luxurious and spacious. Kitchen has all the necessary equipment plus utensils and other items I wouldn't have expected. Bed & sheets were beyond comfortable. All the staff were extremely helpful & friendly as well. We especially liked Sergis (check in host) who went out of his way to make our stay special. Guests have the option of using the Beach Club (which was located at the nicest part of the beach) with complementary shuttle at 8:45am and 12:00pm. Bikes are available to ride into town, although some guests would keep them all day & night which can be a little frustrating when there are limited bikes available. Was sad to go, but we will definitely return! Wendy & Kevin
Stayed 3 nights in Feb 2018

8/10 Good

Roberta, Kelowna, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A modern, architecturally pleasing hotel.

Beautiful architecture, gardens, and pools. Very friendly staff.
Stayed 10 nights in Feb 2018
This review was submitted before 2018 and has not been verified.

8/10 Good

Elisa

Liked: Cleanliness, staff & service, room comfort
We enjoyed our stay at Central Park. It was little off the beaten path but is a part of something bigger coming to this part of Mexico. The hotel was still under construction so we did make use of Sunday to hang out by the pool and relax, otherwise it was pretty noisey and there were a lot of workers around. The staff were great and the bikes were a bonus to explore the town and get to the beach. Even the cabs in the evening were reasonably priced (like a couple bucks to anywhere in town) and the town is fun with great food and things to do. We will be back to Tulum for sure. Mucho Gracias
Stayed 7 nights in Nov 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super stay

Stay was amazing hotel is new and the Jr Suite I got as an upgrade was super, got to stay here again pool area awesome. Restaurant not open yet under construction but eating in town was no problem as I drove my car from Belize, Placencia.
Stayed 7 nights in Jul 2017

10/10 Excellent

Robert Henry

Liked: Cleanliness, amenities, property conditions & facilities, communication
I will be back! Onsite spa & gym top quality, resort is 5 star cleanliness. Everything needed walking distance. Recommend small rental car for full experience in Tulum, most attractions within 15 minute drive. Mopeds and bicycles only for the very brave. Park the car & take the $10 taxi home if you want some drinks (:
Stayed 7 nights in Dec 2021

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
The Penthouse does NOT disappoint! The entire space was beautiful, 3 story gym, Thai restaurant and ambiance was great, the grounds were well kept. There is no elevator, so pack light. The roads in the area are not paved, without street lights, don’t recommend being off grounds after dark. Need a cab to get to the beach, about 15 minute ride $24 dollars each way. About 1.5hrs from the airport.
Stayed 4 nights in Nov 2021

10/10 Excellent

Angel

Liked: Amenities, property conditions & facilities, communication
Good service
Stayed 5 nights in Oct 2021

10/10 Excellent

ELIZABETH, lawrenceville

Liked: Cleanliness, amenities, property conditions & facilities, communication
el gym y el spa
Stayed 4 nights in Oct 2021

10/10 Excellent

Sabrina del carmen

Liked: Amenities, property conditions & facilities, communication
Stayed 3 nights in Sep 2021

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities, communication
This Resort was amazing! Definitely will go back and stay at this place again. Close to the Tulum ruins and local markets, restaurants and bike rentals. Only thing is rent a car or get on a colectivo because taxis are way over priced even with the front desk trying to help you out for service.
Stayed 7 nights in Aug 2021

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Overall, this was a decent hotel. The gym is probably the main draw as it is pretty impressive. However, even with very few guests there, because they only have 2 treadmills, it wasn't easy to get to use it. The pool is mainly decorative, and basically nobody uses it as it's very shallow and narrow. So if you like hanging out by the pool this is not the place for you. The main problem I had with my stay was that I accidentally booked the wrong date on the hotel (I had a overnight flight so that threw me off). I booked 2 weeks ahead of time and contacted both the hotel and Expedia the very next day. I had also booked the penthouse suite. If I had accidentally booked a studio, I might not have cared that much. After hours of talking to Expedia and the hotel, they basically both told me they were not going to do anything for me and it was my mistake and I'd have to eat the cost. I told them I was willing to change dates, get credit. Anything so I didn't lose the 280 dollars I spent for a penthouse suite I wasn't going to be there to use. In conclusion, this is a small brand hotel that doesn't really care about customer service and if they won't do anything about my mistaken booking, I don't feel they would be very accommodating about anything else. In general, I'd avoid this place and also avoid booking anything with expedia as their customer support after you make a booking is basically non-existent.
Stayed 3 nights in Aug 2021

2/10 Terrible

Sandra

Stayed 2 nights in Aug 2021

10/10 Excellent

mark

Liked: Cleanliness, room comfort, communication

Cute diamond in the rough

Very good place for the price. Dirt road to get there, but once there it is very nice. The ocean side bohemian-chic area is a short drive away.
Stayed 1 night in Aug 2021