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El Dorado Seaside Palms Spa Resort-all Inclusive

Adults-only beachfront hotel with 5 outdoor pools

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Photo gallery for El Dorado Seaside Palms Spa Resort-all Inclusive

Room
Lobby
Room
Room
Room

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Parking available
  • All-inclusive
  • Room service
  • Housekeeping

Explore the area

Map
Km 95 Carr Cancun - Tulum Kantenah L2, Kantenah, ROO, 77710
  • Akumal Beach
    ‪9 min drive‬
  • Yal-ku Lagoon
    ‪12 min drive‬
  • Half Moon Bay
    ‪12 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Rooms & beds

Spaces

Number of living rooms
Garden

Swim Up Junior Suite

  • 559 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Junior Suite

  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

Luxury Junior Suite

  • 527 sq ft
  • Sleeps 2
  • 1 King Bed

Beachfront Junior Suite

  • 559 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite

  • 527 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

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About the area

Kantenah

Located in Kantenah, El Dorado Seaside Palms Spa Resort-all Inclusive is on the beach. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Akumal Beach and Half Moon Bay. Yal-ku Lagoon and Riviera Maya Golf Club are two other places to visit that come recommended.

What's nearby

  • Cenote Azul - 5 min drive - 5.7 km
  • Xpu-ha Beach - 7 min drive - 6.0 km
  • Akumal Beach - 9 min drive - 10.6 km
  • Yal-ku Lagoon - 12 min drive - 8.8 km
  • Half Moon Bay - 12 min drive - 12.4 km

Getting around

  • Tulum Intl. Airport (TQO) - 80 min drive

Restaurants

  • ‪Xtra Time Sports Bar - ‬9 min drive
  • ‪Guacamayas Bar - ‬1 min drive
  • ‪Beach Bbq - ‬1 min drive
  • ‪Lobby Bar White Sand - ‬10 min drive
  • ‪La Hacienda - ‬9 min drive

About this property

El Dorado Seaside Palms Spa Resort-all Inclusive

Adults-only beachfront hotel with 5 outdoor pools
Catch some rays at the beach or spend the day relaxing at El Dorado Seaside Palms Spa Resort-all Inclusive's full-service spa. Then enjoy a meal at one of the hotel's 10 restaurants.
El Dorado Seaside Palms Spa Resort-all Inclusive offers 38 air-conditioned accommodations with indoor private hot tubs and iPod docking stations. Rooms open to balconies or patios. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels, DVD players and pay-per-view films. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include a combined bath/shower unit with in-room jetted baths, bathrobes, slippers and complimentary toiletries.

This Kantenah hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

An outdoor tennis court and a health club are featured at the hotel. 5 outdoor swimming pools are on site along with a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Náay Spa. Services include facials, body wraps, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

24-hour room service

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking

Land activities

Fitness facilities
Football
Tennis
Volleyball

Entertainment

On-site entertainment and activities

Languages

English, French, German, Spanish

Amenities

Pool
All-inclusive
Spa
Parking included
Free WiFi
Restaurant

House Rules

Check in after 3:00 PM
Minimum age to rent: 18
Check out before noon
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Pets

No pets allowed, no service animals permitted
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Smoking

Smoking allowed: in designated areas

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property does not have any lifts
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does El Dorado Seaside Palms Spa Resort-all Inclusive have a pool?

Yes, this property has 5 outdoor pools.

Is El Dorado Seaside Palms Spa Resort-all Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at El Dorado Seaside Palms Spa Resort-all Inclusive?

Valet parking is free at this property.

What time is check-in at El Dorado Seaside Palms Spa Resort-all Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at El Dorado Seaside Palms Spa Resort-all Inclusive?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does El Dorado Seaside Palms Spa Resort-all Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at El Dorado Seaside Palms Spa Resort-all Inclusive?

Yes, the property is all-inclusive. Activities include kayaking, football, tennis and more.

Where is El Dorado Seaside Palms Spa Resort-all Inclusive located?

Nestled on the beach, this Kantenah hotel is within 12 mi (20 km) of Akumal Beach, Half Moon Bay and Yal-ku Lagoon. Riviera Maya Golf Club and Xcacel Beach are also within 16 mi (25 km).

El Dorado Seaside Palms Spa Resort-all Inclusive Reviews

Reviews

7.8

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 6 out of 13 reviews
Rating 8 - Good. 3 out of 13 reviews
Rating 6 - Okay. 1 out of 13 reviews
Rating 4 - Poor. 2 out of 13 reviews
Rating 2 - Terrible. 1 out of 13 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

ROGER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Una experiencia de relajación magnífica
Stayed 2 nights in Dec 2020

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
El chef Juam Vargas excelente servicio. Y el camarero Erick trabajo excelente atencuin de todo el personal
Stayed 7 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buenas instalaciones y servicio, la comida muy buena
Stayed 4 nights in Mar 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 7 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 7 nights in Jan 2019

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El personal es increíble, el spa delicioso, la playa tranquila y hermosa. Y la comida y bebida es excelente
Stayed 2 nights in Nov 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness
I planned my vacation (girls trip) several months ago. I requested 2 rooms, double beds needless to say we were given KING BEDS. The upgrade for the inconvenience was a room on the 6th floor(my room was initially on the 4th floor)Making the best of a bad situation we decided to add an extra day. Needless to say the room request for an extra day was never made by the resort representative. We were left scrambling for a room which is why i turned to Expedia. The resort would not discount a downgraded room as compensation for there error. It was suggested by a resort Supervisor to check with Expedia or 3rd party booking company for a lower rate. The resort is BEAUTIFUL the compassion/service leaves ALOT to be desired. I
Stayed 1 night in Aug 2018

10/10 Excellent

romeo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing experience .will recommend to other family and friends..excellent service, food and staff
Stayed 5 nights in Jun 2018

10/10 Excellent

Kathy & Glenn, Boston, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My husband & I stayed at Sensimar Seaside Suites & Spa from 3/24/18-3/30/18 & had the most wonderful, relaxing and pampered vacation ever! The staff from the moment of our arrival were very engaging & attentive. The grounds are beautiful and constantly maintained by all the wonderful staff working there.This is our 3rd stay at a Karisma property and we both agree this one is our absolute favorite! Our personal conceirge Ula was very friendly, personable and helpful making our dinner reservations ,spa appointments &just checking in to see how we were doing. I took morning yoga classes with Edgar who made everyone feel comfortable and at ease, outdoors just above the beach.We relaxed on the beautiful beach every day & were able to get a bali bed in a great spot. We were spoiled by Erbie ,our Beach Butler who always greeted us with the warmest smile and served us delicous appetizers throughout the day.The beach waitresses were awesome, always checking in to see if we would like a cocktail. We had delicous ,healthy & beautifully presented meals at every place we dined our entire vacation with wonderful staff. We had great breakfasts & awesome, attentive staff at the Beach Barbeque (Yobani) and Arrecifes (Alexis). We enjoyed delicious lunch meals at Boutique Burger and Beach BBQ. We had (2) very romantic and delicous Italian meals at Mia Casa (Jose) a very authentic Mexican dinner at La Carreta (Angel) & delicious Asain cuisine at Klay Talay. Gracias & we hope to return soon!!
Stayed 6 nights in Mar 2018

8/10 Good

Xavier, CDMX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

El dorado seaside suites

Nuestra habitacion muy cerca de la playa y aunque la suite contratada era "ocean front view" la vista era demasido reducida ya que estabamos en el primer piso y la vegetacion tapa mucho la vista de la playa y el mar, pero aun asi era bonita y poco usual. El personal esta sumamente bien entrenado siempre sonrien y siempre te saludan con un Hola, nunca pasa nadie frente a un huesped sin saludarlo; los meseros extremadamente atentos y amables en especial Abraham del restaurante junto a la alberca y la hostess tambien muy atenta. La calidad de la comida es mucho mejor que cualquier otro hotel "all inclusive" ya que aqui si aplican lo de "gourmet inclusive" el restaurante oriental de maravilla, en fin muy buna comida. La playa parece una alberca ya que no hay oleaje por los rompeolas que impiden que haya marea alta. la atencion de los meseros en la playa muy buena y bebidas premium. Es nuestro 4 viaje a El dorado y seguiremos yendo. Hay que estar muy atentos al momento de hacer la reservacion ya que el nuevo hotel que ellos mismos construyeron al lado le estan poniendo el mismo nombre "El Dorado Sea side suites" pero este es un hotel bastante feo, nada que ver con las instalaciones del original si es nuevo pero los espacios estan sumamente reducidos. Al hotel original le estan cambiando el nombre por el de "TUI Sensimar"
Stayed 4 nights in Feb 2018

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Pictures from Expedia are wrong. Stated with El Dorado Seaside Suites instead of Sensimar Apartements
Stayed 3 nights in Jan 2018

10/10 Excellent

benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel bien cuidado y limpio. La comida podía ser mejor. Le faltan meseros pues los que tienen, no son suficientes o les falta entrenamiento pues su servicio muy lento.