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Fraser Suites Queens Gate

Aparthotel with a fitness centre, a quick walk to Natural History Museum

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Room amenity
Living room
Interior
Room
Breakfast area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning
The current price is CA $237
CA $284 total
includes taxes & fees
May 11 - May 12

Explore the area

Map
39B Queens Gate Gardens, London, England, SW7 5RR
  • Natural History Museum
    ‪4 min walk‬
  • Royal Albert Hall
    ‪12 min walk‬
  • Hyde Park
    ‪15 min walk‬
  • London (LCY-London City)
    ‪55 min drive‬

Choose your unit

View all photos for Executive Room, 1 Bedroom

Room

Executive Room, 1 Bedroom

  • 517 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Studio Premier (Lower Ground Floor)

Room

Studio Premier (Lower Ground Floor)

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio

Room

Executive Studio

  • 420 sq ft
  • Sleeps 2

View all photos for Deluxe Room, 1 Bedroom

Room

Deluxe Room, 1 Bedroom

  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio

Room

Deluxe Studio

  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Premier (Lower Ground Floor)

Room

One Bedroom Premier (Lower Ground Floor)

  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

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Living area

Citadines South Kensington London

  • Kitchen
  • Pet-friendly
  • Free WiFi
  • Air conditioning
8.8 out of 10, 1,218 reviews
The price is CA $227
CA $273 total
includes taxes & fees
May 18 - May 19
Citadines South Kensington London

About the area

London

Located in London City Centre, a neighbourhood in London, Fraser Suites Queens Gate is in the entertainment district and near a metro station. Royal Albert Hall and Kensington Palace are notable landmarks, and the area's natural beauty can be seen at Kensington Gardens and Hyde Park. Natural History Museum and Victoria and Albert Museum are two other places to visit that come recommended.

What's nearby

  • Natural History Museum - 4 min walk - 0.4 km
  • Victoria and Albert Museum - 9 min walk - 0.8 km
  • Kensington Gardens - 9 min walk - 0.8 km
  • Royal Albert Hall - 10 min walk - 0.9 km
  • Hyde Park - 12 min walk - 1.0 km

Getting around

  • Gloucester Road Underground Station - 2 min walk
  • West Brompton Station - 4 min drive
  • Heathrow Airport (LHR) - 35 min drive

Restaurants

  • ‪Fait Maison - ‬4 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Paul - Gloucester - ‬2 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Wingstop - ‬2 min walk

About this property

Fraser Suites Queens Gate

Aparthotel with a fitness centre, a quick walk to Natural History Museum
Along with a fitness centre, this smoke-free aparthotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre. Each apartment features a kitchenette with a fridge and a microwave, plus free WiFi and an LCD TV with digital channels. Added amenities include an iPod dock, a sitting area and a coffee/tea maker. Weekly housekeeping is available.
Fraser Suites Queens Gate offers 105 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. This accommodation offers separate sitting areas. 40-inch LCD televisions come with digital channels. Kitchenettes offer fridges, microwaves, kitchenware and utensils and coffee/tea makers. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a weekly basis and change of towels can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the aparthotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Amenities

Kitchen
Pet-friendly
Free WiFi
Air conditioning
Laundry
Gym

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: from approximately GBP 16 for adults and from GBP 8 for children
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property is professionally cleaned

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties

Frequently asked questions

Is Fraser Suites Queens Gate pet-friendly?

Yes, this property allows dogs (limit 1 total). There's a fee of GBP 10 per pet, per night. Service animals are exempt from fees.

How much is parking at Fraser Suites Queens Gate?

This property doesn't offer parking.

What time is check-in at Fraser Suites Queens Gate?

Check-in start time: 4:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Fraser Suites Queens Gate?

Checkout is at 11 AM. Late check-out is available for a fee.

Where is Fraser Suites Queens Gate located?

Located in London City Centre, this aparthotel is within a 10-minute walk of Natural History Museum, Victoria and Albert Museum and Science Museum. Kensington Gardens and Royal Albert Hall are also within 15 minutes. Gloucester Road Underground Station is only a 2-minute walk and South Kensington Underground Station is 8 minutes.

Fraser Suites Queens Gate Reviews

Reviews

8.8

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 684 out of 1245 reviews
Rating 8 - Good. 385 out of 1245 reviews
Rating 6 - Okay. 110 out of 1245 reviews
Rating 4 - Poor. 43 out of 1245 reviews
Rating 2 - Terrible. 23 out of 1245 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

9.0/10

Communication

Reviews

8/10 Good

Jeff

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Dec 2024

10/10 Excellent

Rene

Liked: Cleanliness, amenities, property conditions & facilities, communication
Front desk staff were very professional and helpful. Room layout was very spacious with excellent amenities provided. Hotel is in a great location with easy access to tube stations and bus routes.
Stayed 4 nights in Sep 2024

6/10 Okay

Lesley

The room had no air conditioning for two & no exhaust fans therefore very humid in the room. The bathroom floor heat and heated towel rack did not operate. The phone to outside line was not functional either. Cleaning was offered every two days but the floor was not swept and coffee pods were not replaced. The building itself was not accessible at all so do NOT go to this hotel if accessibility is a requirement. That said, the front desk staff did accommodate requests and were pleasant.
Stayed 4 nights in Aug 2024

6/10 Okay

James

Liked: Cleanliness, property conditions & facilities, communication
The property was fine however, the air conditioning was noisy to the point we had to shut it off and open the windows instead. The pillows were thick and bulky and they had nothing smaller. Virtually unusable for sleep. Great for watching TV though.
Stayed 4 nights in May 2024

8/10 Good

Adam

Liked: Cleanliness, property conditions & facilities, communication
Stayed 3 nights in Apr 2024

2/10 Terrible

Tommy

Disliked: Cleanliness, amenities, property conditions & facilities, communication
We really wanted to like this property given its close location to the museums and metro. However, aside from the appliances being old and not working (in suite washer/dryer was broken, shower was clogged and flooding, downstairs dryers also all broken), the major issue we had was cleanliness. As I was sitting around late one night, there was a fist sized mouse running about that quickly scurried under the couch. I quickly sought help. Unfortunately, the front desk staff at night did not know what to do and after several requests for help, they finally offered to allow us to switch to another room. Not ideal in the middle of the night with mice running around, but better than sleeping with mice. After packing everything up and moving sleeping kids to the new room, we find that the new room has built in base heaters along the walls. The controls for the one in the bedroom was broken and was permanently set to high (the remaining ones in the sitting room were functional and could be turned off). After contacting the same night staff again multiple times, I finally had one staff member come up to the room to manually turn off the heater for us. Well, after adjusting it, the heater kept on going at full blast, but the staff then claimed that there was a 15 to 30 minute delay from adjusting the heater until when it shuts off. So I waited. It stayed on. The front desk then said they would get the day staff to work on it. They never did. We learned to sleep at 25 degrees Celsius
Stayed 5 nights in Mar 2024

10/10 Excellent

Laura Alejandra

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff was always so polite and helpful, the hotel looked impeccable and it was so easy to move around and to return to the hotel. We had a wonderful time in London and we’ll definitely come back to this hotel again!
Stayed 5 nights in Mar 2024

10/10 Excellent

Krista

Liked: Cleanliness, amenities, communication
The room was clean, comfortable, and well equipped in the little kitchen area. The neighbourhood is beautiful to walk around. My room was around street level and it was a bit noisy outside in the evening, but thankfully the noise died down and it was fine for sleeping.
Stayed 1 night in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, staff and stay! 10/10
Stayed 4 nights in Feb 2024

10/10 Excellent

Tracy

Liked: Cleanliness, amenities, property conditions & facilities, communication
I would definitely stay again the only change I would make is that I would call ahead and ask not to be booked in LB. It's the basement of the hotel would have definitely preferred a room with a balcony.
Stayed 6 nights in Oct 2023

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities
My daughter and I just returned from a 2 week stay at this hotel. Generally we were very happy with the stay. The room was larger than we expected with tall ceilings and nice cornice molding. The decor and furnishings were up to date and the hotel was nicely maintained. The location near Gloucester Tube Station was convenient and there was a Tesco and a Waitress very close to the station so we could replenish our groceries. The kitchenette in the room was well equipped. We ate breakfast there every morning so we could get an early start on our day. The maid service was excellent, coming to our room every second day. They were great with replenishing towels, bath mat, toiletries, tea, etc. The only negatives were I wish we had had a tub/shower combo instead of just the shower. Also the air conditioning could have been cooler and we discovered that it was apparently shut off every night but one night. So I would wake up in a sweat and discover that I had to press the red button to turn it on again. It was quite hot in London during most of our stay (30-32), so I wish the air-conditioning had been better, although I have had worse in Europe. The bed was okay. Again , I have had far worse in Europe (hard wooden platform with a thin mattress! I hate those!! We found the best, out of 5 European vacations to Europe, North American style pillow top mattresses in Bruges and Gent, Belgium ). Something to improve upon would be the pillows here. They were awful! Oops, out of space.
Stayed 14 nights in Aug 2023

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities, communication
We enjoyed the property very much, but because of the 20foot ceiling in our suite, we found the room’s temperature quite cold. We spoke to the front desk about the heat, but found the room still quite chilly.
Stayed 8 nights in Mar 2023

10/10 Excellent

alnoor

Liked: Cleanliness, property conditions & facilities
Great property! Weekend staff...had only yes and ko answers....did not want to go theextra mile for the customer!!! Maybe time to retrain!!!
Stayed 2 nights in Mar 2023

8/10 Good

Louise

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
We’ve stayed here before and I must say I was a little disappointed with the communication with the property. I wrote the Hotel twice before our arrival with a special request concerning our early arrival (we arrived from Canada at 7h10 am, and would have liked an early Check-in) but my emails remained unanswered!
Stayed 8 nights in Mar 2023

8/10 Good

Andrew

Liked: Cleanliness, room comfort, communication
Stayed 5 nights in Jan 2023

8/10 Good

alain

Stayed 8 nights in Dec 2022

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities, communication
I was disappointed able the bed. It was so hard in spots. I was only able to sleep on the right side. It felt like I was sleeping on a small double vs. being able to enjoy a king. It felt like two beds were put together with a poor mattress. Had poor night sleep. I enjoyed everything else about the property
Stayed 6 nights in Oct 2022

10/10 Excellent

Liliana

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful, old refurbished building.
Stayed 4 nights in Oct 2022

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Second time we have stayed in a Fraser Suites. Large rooms, very clean and in excellent locations. Will definitely stay again.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 7 nights in Nov 2019

8/10 Good

Rene, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty nice, not far away from bus stop and tub station
Stayed 5 nights in Oct 2019

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel in Kensington

I was very pleased with our stay at the Fraser Suites. Suite was spacious, comfortable and very clean. The room was very quiet— being on Cromwell Rd., a very busy road, was surprising but very welcome. The staff couldn’t have been nicer—so friendly and helpful. A bit of a downside was the breakfast, which could have had more variety, but the coffee was great!! The location was also good being a 2min.walk from Gloucester Road Station(Piccadilly, District and Circle Lines). Would definitely stay here again—highly recommended!
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our four stay at the Fraser Suites Queens Gate. Our stays get better with every visit . Shamal the front of staff is always extremely helpful and kind to us.
Stayed 7 nights in Jun 2019

8/10 Good

R.M.Maki, Canada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is welcoming, helpful and friendly. The hotel is in a great location - a safe area, lots of restaurants within 3 minutes walk, very close to Gloucester Road subway station, and you can walk to Hyde Park. The rooms are attractive, but the beds could be more comfortable. Overall, we were happy with our stay here.
Stayed 2 nights in May 2019

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff, delightful building and room.
Stayed 12 nights in Apr 2019