6/10 Okay
Kerry
Jun 21, 2023
Disliked: Property conditions & facilities, communication
More than 10 days before arriving, our airline flight home was modified by one day and we thus had to shorten our stay by 1 day, from 10 to 9 days. We notified both the property and Expedia. Expedia said they would get us a refund of one day in their email response. The property owner told us to deal with Expedia.
After leaving we contacted Expedia as directed to arrange the refund. They refused saying the property would not allow a refund. I wonāt use either next year when I return.
Please be advised that the pool level floor drains on the exterior decks burp sewage gas all day long leaving a terrible odour when laying on the deck chairs.
The pool was nice. The towels were old and need replacement. The bed was very hard. I ended up sleeping on the couch much of the time.
Kerry
Stayed 10 nights in Jun 2023