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Aparthotel

Cerise Carcassonne Sud

Aparthotel with a full-service spa, a quick walk to Château Comtal

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Photo gallery for Cerise Carcassonne Sud

Indoor pool
Indoor pool
Exterior
Lobby sitting area
Steam room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Laundry
  • Pool
  • Pet-friendly
CA $87
includes taxes & fees
Nov 7 - Nov 8

Explore the area

View in a map
  • Place, Château Comtal
  • Place, Narbonnaise Gate
  • Place, Aude Gate
  • Airport, Carcassonne (CCF-Pays Cathare)

Choose your unit

View all photos for Superior Studio

Room

Superior Studio

  • 430 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Studio

Room

Standard Studio

  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Apartment

Room

Standard Apartment

  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Family Apartment

Room

Superior Family Apartment

8.0 out of 10
Very good
(1 review)
  • 700 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Comfort Apartment, Balcony

Room

Comfort Apartment, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Trundle Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Apartment

Room

Superior Apartment

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Family Apartment

Room

Standard Family Apartment

  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

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Room
Comfort Aparthotel Carcassonne
  • Pool
  • Kitchen
  • Pet-friendly
  • Parking included
8.0 out of 10, 562 reviews
The price is CA $69
CA $84 total
includes taxes & fees
Nov 16 - Nov 17
Comfort Aparthotel Carcassonne

About the area

Carcassonne

Located in Carcassonne, Cerise Carcassonne Sud is in the city centre and next to a golf course. Notable landmarks in the area include Basilica of Saint-Nazaire and Pont-Neuf de Carcassonne, and travellers wishing to experience a bit of culture can try Le Musée de la Torture de Carcassone. Basilica of St. Nazaire and St. Celse and Château Comtal are two other places to visit that come recommended.
View more Aparthotels in CarcassonneOpens in a new window

What's nearby

  • Basilica of Saint-Nazaire - 5 min walk - 0.4 km
  • Le Musée de la Torture de Carcassone - 6 min walk - 0.6 km
  • Château Comtal - 8 min walk - 0.7 km
  • Narbonnaise Gate - 9 min walk - 0.8 km
  • Aude Gate - 12 min walk - 1.1 km

Getting around

  • Carcassonne Station - 9 min drive
  • Carcassonne (CCF-Pays Cathare) - 27 min drive

Restaurants

  • ‪La Demeure Du Cassoulet - ‬11 min walk
  • ‪La Girouette - ‬10 min walk
  • ‪Le Senechal - ‬11 min walk
  • ‪La Taverne du Chateau - ‬10 min walk
  • ‪Le Trouvère - ‬10 min walk

About this property

Cerise Carcassonne Sud

Aparthotel with a full-service spa, a quick walk to Château Comtal
Along with a full-service spa, this smoke-free aparthotel has an indoor pool and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a steam room and spa services. Each apartment provides a flat-screen TV with cable channels, plus a kitchenette with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as a dining area and a sitting area, and other amenities include free WiFi and premium bedding. Housekeeping is available once per stay.
Cerise Carcassonne Sud offers 76 accommodations with a hairdryer and free toiletries. This accommodation offers separate sitting areas and includes desks. Beds feature premium bedding. Accommodation at this 3-star aparthotel has kitchenettes with fridges, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered once per stay and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the aparthotel include an indoor pool and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include massages. The spa is equipped with Turkish bath/hammam. The spa is open daily.
Our prices include all fees. No hidden fees.

Amenities

Pool
Kitchen
Pet-friendly
Parking included
Free WiFi
Laundry

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8 PM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 8:00 PM) and Sunday - Sunday (7:00 AM - 7:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 13.90 for adults and from EUR 6.95 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Cerise Carcassonne Sud have a pool?

Yes, this property has an indoor pool.

Is Cerise Carcassonne Sud pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

How much is parking at Cerise Carcassonne Sud?

Self-parking is free at this property.

What time is check-in at Cerise Carcassonne Sud?

Check-in start time: 3:00 PM; check-in end time: 8 PM.

What time is check-out at Cerise Carcassonne Sud?

Checkout is at 10:30 AM.

Where is Cerise Carcassonne Sud located?

Located in the heart of Carcassonne, this spa aparthotel is within a 10-minute walk of Basilica of Saint-Nazaire, Château Comtal and Narbonnaise Gate. Le Musée de la Torture de Carcassone and Aude Gate are also within 15 minutes.

Reviews

Cerise Carcassonne Sud Reviews

8.0

Very good

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

8.8/10

Communication
Rating 10 - Excellent. 318 out of 1110 reviews
Rating 8 - Good. 538 out of 1110 reviews
Rating 6 - Okay. 186 out of 1110 reviews
Rating 4 - Poor. 50 out of 1110 reviews
Rating 2 - Terrible. 18 out of 1110 reviews

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, property conditions & facilities, communication
Great hotel unfortunately only stayed one night , safe parking easy walk to castle .
Stayed 1 night in May 2025

10/10 Excellent

Maxim

Liked: Cleanliness, room comfort, communication
Good location, only 10 min away from the castle. Staff is extremely helpful.
Stayed 1 night in May 2025

8/10 Good

Christine

Liked: Cleanliness, amenities, communication
Excellent location for visiting Old city. Really appreciated the upgrade. Good breakfast. Friendly staff
Stayed 2 nights in Jun 2025

10/10 Excellent

Elsie

Liked: Cleanliness, amenities, communication
My husband and I stayed on an apartment with a balcony overlooking the gardens and car park but the view of the beautiful trees was perfect for us. We also found the apartment quite spacious with adequate facilities.
Stayed 7 nights in Apr 2025

10/10 Excellent

PETER

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay, lots of room, close to castle, friendly people.
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

Would consider staying again

The members of staff in reception didn't speak much English but I very much appreciated that they were trying their best as much as I was with my French. The property was clean and comfortable and access to the pool was a great plus. Breakfast was adequate but on the expensive side. Close to the Cite' (around 10 minutes walk) and the area felt safe to walk even at night. Bus no2 which takes you to the newer part of town is just round the corner and no3 is just outside the Castle wall
Stayed 3 nights in Jun 2025

10/10 Excellent

Stephen

Liked: Cleanliness, room comfort, communication
Great location!
Stayed 2 nights in Apr 2024

6/10 Okay

Elsie

Disliked: Cleanliness, property conditions & facilities
Road noise. Apartment, pans, cups, cutlery all dirty. On the positive side, apartment close to Carcassonne Cite.
Stayed 7 nights in Jun 2025

8/10 Good

Simon

Liked: Amenities
A very enjoyable stay and the staff were extremely helpful and friendly
Stayed 3 nights in Jul 2023

2/10 Terrible

Aljin

Disliked: Cleanliness, amenities, property conditions & facilities
I am not a snob, but I really did not like my stay at this place. I have never been to such a gross accommodation. There were stains on the pillows and the walls. The stains on the pillow looked like mold, but I am not too sure. The room smelled awful, I gagged every time I entered it. The only nice thing was that the staff was kind and tried to speak English.
Stayed 5 nights in Jul 2025

4/10 Poor

Huseyin

Liked: Communication
Disliked: Room comfort

Really bad smell in the room

The property is in need of repair or modernisation and there was a terrible smell both in the room and throughout the property.
Stayed 1 night in Jun 2025

6/10 Okay

Claudia

Liked: Cleanliness, communication
This apartment hotel in Cerise, France offers a practical and comfortable stay, especially for travelers looking to explore nearby attractions like Le Site Carcassonne, which is conveniently close by. The rooms are spacious and air-conditioned, providing a cool and restful environment, and the inclusion of on-site laundry facilities and free parking adds to its convenience. The balcony space was a pleasant surprise—private and roomy enough to relax or dry clothes naturally. The staff were welcoming, helpful, and bilingual, making check-in and communication easy for non-French speakers. While the hotel is very clean overall, some areas show wear, such as scuffed doors and elevators, and the furnishings are quite minimal. That said, it’s a solid choice for a short or extended stay if comfort and practicality are your priorities.
Stayed 1 night in Jun 2025

10/10 Excellent

Matthew

Liked: Cleanliness, room comfort, communication
Staff were so helpful and friendly
Stayed 1 night in Jul 2023

8/10 Good

Robin

Liked: Cleanliness, room comfort, communication

Good Value

This property though simple was an excellent value. Rooms were clean. Parking was plentiful. Included breakfast was very good. Easy walk to the fortress. The only downside was the laundry. With only one machine with a very small drum and many long-term residents, I would not count on the machine's availability. If you need to do laundry, there is a very good commercial one about a half-mile from the hotel.
Stayed 1 night in Mar 2025

6/10 Okay

Erika

Liked: Amenities, communication
Rooms are big, beds are comfortable. Shower wouldn’t be great for anyone with mobility issues. Shower wall did not appear very clean and water went on the floor. Close to the castle and there is a good bakery walking distance. Staff were friendly. Breakfast was alright with eggs, bacon and pastries.
Stayed 3 nights in Feb 2025

8/10 Good

Antony

Liked: Cleanliness, amenities, property conditions & facilities, communication
What a find! What the accomodation lacks in modernity, it more than makes up for in size of rooms, cleanliness, the MOST comfortable beds, facilities (including a pool and steam room) and self catering amenities. But what sets this place apart, is the most incredible breakfast - we have never had such choice and quality!!! The friendliness and helpfulness of the staff also deserves a big mention. Would definitely look at returning!
Stayed 1 night in Feb 2025

10/10 Excellent

Manuel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very roomy, cozy and the staff was great. They have free parking on site. Very safe.
Stayed 1 night in Jul 2023

4/10 Poor

Robert

Liked: Communication
Disliked: Cleanliness, amenities, property conditions & facilities
Since 40 years we travel in France, but we never saw a poorly maintained vacation place like this.
Stayed 7 nights in Sep 2024

6/10 Okay

Vadym

Liked: Cleanliness, communication
Disliked: Amenities, property conditions & facilities
Very clean room and very attentive service. Good location. Overpriced breakfast, and hotel itself is very basic (3 stars is overstated rating), but hey, thus the price. You get what you pay for.
Stayed 1 night in Nov 2023

8/10 Good

Marie

Liked: Cleanliness, room comfort, communication

Great location, comfortable if a little basic.

We had a two night stay to visit the mediaeval town and found the location of the Cerise Carcassonne Sud excellent for this purpose. The carpark is very large and secure with gates closing from 9 pm. The old town is a 5 minute walk away - very do-able even in the 35 C heat. Our rooms (in block A) were very large, disabled friendly, if a little utilitarian with sparse oldish, basic furniture (no bedside tables). Air conditioning worked well, the king size bed was very comfortable and the shower was stable and controllable. Our bathroom was a fully accessible wet room and very large. Perfect for older travellers. The wifi was a bit patchy, but we understand that this was a temporary issue. The breakfast (extra cost) was reasonable - better as a Continental rather than the cooked variety. Dining in room would be possible with basic facilities (microwave, fridge, hotplate) with cutlery, crockery and a few pans provided. The hotel is on the edge of town with a pattiserie and grocery stall about 15 minutes walk along a busy road. Overall, the Cerise Carcassonne Sud was well located and comfortable. Not an expensive, luxury hotel, but probably great for families and perfect for visiting the old city.
Stayed 2 nights in Jul 2025

10/10 Excellent

lefevre

Liked: Cleanliness, room comfort, communication

Acceptable

Correct
Stayed 2 nights in May 2024

10/10 Excellent

Richard

Liked: Room comfort, communication

Lovely hotel.

The property was in a great location and our room had 2 views 1 of the castle and the other had lovely views. The room was a little tired but very practical. Our room no. Was 237. We had a bus stop right outside so it was cheap to get around and go to the lake. Breakfast was good and staff very helpful. Swimming pool area a bit tired.
Stayed 3 nights in Jun 2024

10/10 Excellent

Emese

Liked: Cleanliness, room comfort, communication

Bday trip

Upgraded - thank you so much. Loved the room and nice view. Enjoyed the pool too. Everything was CLEAN! Busline 2 stop is in front of the hotel. 6-7mins walk to the fortress. Aldi, Lidl, McDo is nearby too.
Stayed 2 nights in Sep 2023

6/10 Okay

Mark

Bit rundown
Stayed 3 nights in Jun 2024

8/10 Good

Karen

Liked: Cleanliness, room comfort, communication

Great for kids

Great place near the old city. Room was huge, as was the bathroom. It’s not fancy but it was functional and clean. The pool was great for the kids. Didn’t use the kitchenette facilities as we were only there 1 night but they would’ve been handy for a longer stay.
Stayed 1 night in Apr 2024