6/10 Okay
ERIC
Feb 10, 2020
This was our family trip and we got 3 bdrm suite on the ground floor and my sister got 2 bdrm on the 3rd floor. So I’m comparing the differences as well. We found Our suite’s carpet was rather dirty. Most of plates and glasses were missing from the cupboard and only to realize they were left in the dishwasher from previous guests (we didn’t open the dishwasher as we didn’t have enough to use by my family member and bought paper plates and cups instead) and never put them back in the cupboard before our arrival. There were no amenities such as laundry detergents, toilet papers etc as my sister got in her suite in the red container, what we found in our suite was appeared to be the previous guest’s leftovers). We contacted the property director to fill the amenities as instructed in the suite, but never got response. We also only got one channel on tv. Again I didn’t find any Welcome booklet With all information and trouble shooting on TV etc which my sister got in her suite. Having said all that, we still managed to enjoy our stay at Reside. Location was good and quite. It meet all our needs for our stay in Houston.
ERIC
Stayed 3 nights in Feb 2020