Aldgate by Excel Apartments

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Photo gallery for Aldgate by Excel Apartments

A balcony with a city view, modern furniture, and a glass railing.
A modern kitchen with a gas stove, a built-in oven, and a large window overlooking a cityscape.
A modern living room with a glass dining table, black upholstered chairs, a grey sofa, and a coffee table. Large windows offer a city view.
A modern bedroom with a large bed, a view of the city, and a window with a cityscape.
A modern kitchen with white cabinets, a black backsplash, and a Bosch oven.

Reviews

5.6 out of 10

Highlights

  • Onsite parking available
    Convenient and secure onsite parking, a rare amenity in the area.
  • Discover nearby landmarks
    Walk to River Thames

Popular amenities

  • Cribs available
  • Free WiFi in public areas
  • Washer and dryer
  • Kitchen
  • Off-street parking available
  • Refrigerator

Explore the area

View in a map
6 Bromehead Street, London, England, E1 2PQ
  • Place, Troxy
    ‪10 min walk‬
  • Place, River Thames
    ‪14 min walk‬
  • Place, Brick Lane
    ‪15 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪88 min drive‬

Choose your unit

View all photos for Deluxe Apartment, 1 Bedroom

A bedroom with a bed, nightstands, a wardrobe, and framed pictures on the wall.

Deluxe Apartment, 1 Bedroom

  • 527 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

A modern living room with a flat-screen TV, a coffee table with a plant, and a glass coffee table.

Apartment, 2 Bedrooms

  • 590 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Apartment, 2 Bedrooms, Balcony

A bedroom with a bed, nightstands, a wardrobe, and framed pictures on the wall.

Apartment, 2 Bedrooms, Balcony

  • City view
  • 630 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Penthouse, 2 Bedrooms

A bedroom with a bed, nightstands, a wardrobe, and framed pictures on the wall.

Penthouse, 2 Bedrooms

  • City view
  • 764 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

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Frequently asked questions

Is Aldgate by Excel Apartments pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Aldgate by Excel Apartments?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Aldgate by Excel Apartments?

Check-out is at 10:00 AM.

Where is Aldgate by Excel Apartments located?

Located in Tower Hamlets, this apartment building is within 1 mi (2 km) of Brick Lane and Tower of London. Tower Bridge and Liverpool Street are also within 2 mi (3 km). Shadwell DLR Station is 6 minutes by foot and Whitechapel Underground Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Aldgate by Excel Apartments Reviews

Reviews

5.6
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 29 out of 187 reviews
Rating 8 - Good. 46 out of 187 reviews
Rating 6 - Okay. 28 out of 187 reviews
Rating 4 - Poor. 21 out of 187 reviews
Rating 2 - Terrible. 63 out of 187 reviews

6.6/10

Cleanliness

5.8/10

Staff & service

5.8/10

Amenities

6.8/10

Property conditions & facilities

6.0/10

Check-in

5.2/10

Communication

6.8/10

Listing accuracy

Reviews

Verified review

8/10 Good

Liked: Cleanliness, amenities, communication
Nice and clean, fully equipped for a short stay
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Communication, listing accuracy
Disliked: Check-in
Was handy to public transport and had most facilities we needed. Unfortunately it was let down by lack of attention to detail, such as missing kitchen equipment and washing machines. The towels etc were well due for replacement.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
The apartment was lovely and clean. Easy to access and the bed was very comfortable.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Perfect location 20 minutes walk from the Tower of London and 10 minutes from the nearest station (Shadwell). Sainsbury Local just around the corner and Tesco Express 5 minutes away. Clean and tidy and good facilities. It could do with some curtains in the lounge and some lamp shades. One missing item. A tea towel for drying cups etc. Towels are supplied. Why not a Tea Towel? We would definitely stay here again.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Comfortable bed.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Prefection location for QM Graduation

Great sized property in good location for graduation at Queen Mary University
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
Property was good, no complains. Just the entry system was a bit difficult.
Stayed 9 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
I had read some dreadful reviews on here re this accommodation and I can only assume they were false as the place could not have been any better it met the description accurately and all the steps were in place to make our stay perfect Thanks Andy and Cheryl
Stayed 1 night in Jul 2023
Verified review

8/10 Good

Disliked: Cleanliness, communication
Location as expected perhaps a bit expensive no many basic in the kitchen
Stayed 19 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication

Great stay

Accommodation was excellent value for money. A lot of traffic noise and only 1 pillow each on our bed. However the whole process was great, well communicated with and easy collection of keys and access to building.
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Ok stay

Our stay at this property was ok we stayed for a friends birthday weekend. Facilities were standard tv only had freebies channels not smart like explained in the description and WiFi was not working for the duration of the stay but other than that it was fine.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Definitely not Aldgate

I was nervous staying here after reading some of the reviews but I was happy to report no issues with staying, good communication, easy access to the property and a comfortable night. Property has great transport links, close to a bus stop and walking distance to Shadwell DLR & Overground. Would happily stay again
Stayed 1 night in Sep 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Terrible hosts
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Good

Was ok overall - bit of a mix up with entry but quickly remedied.
Stayed 1 night in Nov 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities, communication
I didn't realise but when I tried to check into the property, the area around it felt quite unsafe
Stayed 1 night in May 2025
Verified review

2/10 Terrible

Disliked: Cleanliness
Poor communication - there was 6 other guest with different booking waiting outside - I’m still waiting for my refund
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Disliked: Amenities, communication
Issues with heating sometimes worked. Saw no staff for the 2 weeks, nor had sheet change at all. Washing machine was always on error.No instructions for use of amenities. Very noisy from street. Not value for the price per night.
Stayed 14 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was exactly as shown on the site. We were thrilled. Comments: -the lockbox was difficult to open. -The option to store our luggage before checkin/after checkout hadn’t been mentioned. Is that new?
Stayed 3 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, communication

Overall was a great stay

Our stay was lovely apart from the bed was too soft so it wasn’t very comfortable to sleep on with my arthritis. Also the fire alarm waking us up very early (just before 8am) and was in the street cold for nearly an hour as the fire brigade could not stop it as no instructions were in the building for zones and they were failing to reach buildings manager. That was not a nice experience to the end of our stay especially as we have had to rush to catch our train home.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication

Great but no aircon so way too hot in summer

Clean and convenient but so hot in summer with no aircon. Room is Safe and quiet and kitchen and washer excellent. Just too hot in 31 deg heat. I asked for another fan but ot never arrived.
Stayed 7 nights in Sep 2023
Verified review

2/10 Terrible

Disliked: Communication
Please, i cannot stress this enough. Never book with these people/company. Atrocious experience. I am even surprised they are allowed to advertise on expedia. I am going to try to get expedia to take them off but goes to show the climate of the world we're in today.
Stayed 1 night in Mar 2024
Verified review

6/10 Okay

Liked: Room comfort
Disliked: Communication

Would book again as last resort if no where else

The apartment was in good condition. However, TV viewing was disrupted, the remote control battery was not working, and the sofa was too small, uncomfortable, and too low. There is no TV in the bedroom, curtains are needed for privacy in the living room, and milk or basic food is unavailable for guests arriving late. Large deposit requirements are not made obvious until you've paid, and there is a complex process where all guest details and proofs have to be sent. This is feasible if it’s a holiday stay, but it is not convenient for others. WiFi access was not easy to spot. It is not clear when I will get the deposit back, either.
Stayed 1 night in May 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, communication
Really bad experience with this brand, their customer service is horrendous. Firstly they dont reply on their chat and when finally connected their staff feel they are doing a favour on you. I paid for a early check in, and it was rejected because the incompetent staff couldn’t connect with the cleaning team to see if the room is ready, and hence we had to wait in the cold since they want let you in. The lift doesn’t work, which they should compensate or let people know, the bathroom is in a filthy state, they charge a hefty cleaning fee but still expect you to clean and dump the garbage. There is no luggage space, so if you decide to leave your bags, you have to pay to a near by locker, and it’s right its a pure fraud apartment who are there to steal peoples money, will take the deposit immediately too but wont be returned upon check out but only after a week if you are lucky. AVOID IT AT ALL COST.
Stayed 2 nights in Jan 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Room comfort

Overprices, book if u really have to

The bathroom looks nice but nit functional. After taking the shower the whole bath floor is wet. The overall apartment is ok, but overpriced. The worst thing experienced there was the feeling that they just want to take my money. The messages received after paying are nothing but warnings how they will take my deposit (I felt like I am going to prison of some kind). I got very bad feeling receiving that kind of messages. Instead they could provide the extender for EU or US plug in (which would cost them 10e and they would win the clients over) They are however responsive and helpful.
Stayed 3 nights in May 2024
Verified review

4/10 Poor

Liked: Cleanliness, amenities
Disliked: Communication
Apartment was nice and clean. But I was made to jump through hoops before I could gain access to the room. I filled all the details before hand but they still refused to let me in. They apparently rang me and ehn I tried to ring back. The line was not responsive a I got to the property and they made me wait for close to an hour outside while asking me weird questions like “how many bags are you carrrying?” Or “how many people are staying with you?”(a question I had answered at least THREE times prior) I protested this constant question and their response was “I can ask as many times as I want” - very rude. Did I mention I was on the phone to them and the line would cut and they wouldn’t ring me back? I would have to ring them back myself. Probably the weirdest thing I got asked to do was to stand beside a black car so that a security guard would come locate me which was a lie as no guard came. They just wanted to have a look at me in their CCTV. The room is nice but not sure it’s worth the hassle.
Stayed 1 night in Nov 2025

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