Apartment

Westciti Croydon Serviced Apartments

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Photo gallery for Westciti Croydon Serviced Apartments

A modern kitchen with white cabinets, a microwave, and an oven. There is a dining area with a glass table and chairs, and a living room with a leather sofa and a coffee table.
A modern hotel room with a bed, a TV, a desk, a chair, a sofa, and a kitchenette.
A modern loft apartment with a loft bed, kitchenette, dining area, and a large window.
A compact kitchen with white cabinets, a wooden countertop, and a dining area with a table and chairs.
A modern living room with a wooden floor, a sofa, a TV, a dining table with chairs, and a potted plant.

Reviews

7.6 out of 10
Good

Highlights

  • Discover nearby landmarks
    Near Fairfields Halls

Popular amenities

  • Kitchenette
  • Free WiFi in public areas
  • Refrigerator
  • Bathtub
  • Non smoking
  • Microwave

Explore the area

View in a map
89-91 Park Lane, Croydon, England, CR0 1DY
  • Place, Fairfields Halls
    ‪4 min walk‬
  • Place, Boxpark Croydon
    ‪9 min walk‬
  • Place, Whitgift Shopping Centre
    ‪11 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪77 min drive‬

Choose your unit

Deluxe Double One Bedroom Apartment(1 Bedroom)

  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

Deluxe Two Bedroom Apartment(2 Bedroom)

  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free wired internet

Deluxe Three Bedroom Apartments (3 Bedroom)

  • 323 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds
  • Free wired internet

Deluxe Twin One Bedroom Apartments (1 Bedroom)

  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

Deluxe Double Studio (Studio)

  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

Similar properties

Frequently asked questions

Is Westciti Croydon Serviced Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Westciti Croydon Serviced Apartments?

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM.

What time is check-out at Westciti Croydon Serviced Apartments?

Check-out is at 11:00 AM.

Where is Westciti Croydon Serviced Apartments located?

Located in Fairfield, this apartment building is within 9 mi (15 km) of Surrey Hills, Clapham Common, and Epsom Downs Racecourse. The Oval and Battersea Park are also within 9 mi (15 km). George Street Tram Station is 9 minutes by foot and George Street Tram Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Westciti Croydon Serviced Apartments Reviews

Reviews

7.6

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 18 out of 46 reviews
Rating 8 - Good. 11 out of 46 reviews
Rating 6 - Okay. 9 out of 46 reviews
Rating 4 - Poor. 3 out of 46 reviews
Rating 2 - Terrible. 5 out of 46 reviews

7.6/10

Cleanliness

6.0/10

Staff & service

5.8/10

Amenities

4.8/10

Property conditions & facilities

8.0/10

Check-in

8.2/10

Communication

8.8/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Nice stay and good location
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Nice
Stayed 7 nights in May 2026
Verified review

6/10 Okay

Liked: Listing accuracy
Disliked: Check-in
Property was okay. It’s a bit outdated and not the most comfortable or clean but does the job for a quick stay. One thing to note is there is no front desk so all contact is done over the phone but in my case they were quite fast with replies.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Nice location
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Great facilities
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Great second stay, will book again

Second stay here whilst working in London (In a different apartment this time) again perfect for facilities, location, comms and convenience, will happily book again
Stayed 2 nights in Jul 2025
Verified review

6/10 Okay

Liked: Cleanliness, communication, listing accuracy
Disliked: Check-in
Im old fashioned, all this e-checkin is a lot after driving for nearly 4 hours. Also they only had 1 pot so I had 2 go by my own. So I could cook as im not sure what I was meant to do with that. Other than that it was clean, and better than I expected so I will deffo stay again
Stayed 3 nights in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities
I booked this for work. The apartment was absolutely disgusting. The company agreed we should move so did. However the next apartment wasn’t up to standard to we had to move again into a different apartment, with one less bed, this meant I had to book somewhere else for another guest who was arriving on the Wednesday.
Stayed 4 nights in Nov 2025
Verified review

6/10 Okay

You could hear everything if you were in the apartment, people walking upstairs, the floor making a squeeky noise, people talking,...
Stayed 5 nights in Jul 2022
Verified review

6/10 Okay

Disliked: Communication
Limited kitchen unities
Stayed 4 nights in Dec 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No clear indication/signage of the hotel on the road that makes you miss the hotel easily. It's only foldable bed in the single room (we booked two bedrooms apartment) and is not really well equipped. Not recommend this hotel to anybody.
Stayed 3 nights in Feb 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
The flat smelled terrible, it was incredibly noisy. I was awakened by the door bell in the middle of the night many times. Then they moved me to another unit where the shower drain was blocked and I couldn’t adjust the temperature water. I don’t recommend it at all.
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication
Love this appartment. Communication is om point...
Stayed 5 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
My overall experience was good. It's in a great location. As a first timer to this kind of check in experience I found it a little confusing and convoluted, but I'm sure it's ok if you are used to it. The facilities were great, everything an apartment needs. The main downside was no cold running water. This prevented me from having a decent shower without getting scalded. If this plumbing issue can get sorted that would be great.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Die Uterkunft war sehr gut für einen Trip nach London. In der nähe ist direkt die Bahnstation um mit ÖPNV nach London zu fahren (Fahrzeit 15 min)
Stayed 3 nights in Oct 2022
Verified review

8/10 Good

Liked: Cleanliness, room comfort
Disliked: Communication

No Free Parking; Decent Apartment

The apartment was clean and in relatively good condition, though we did note some damage - numbers rubbed off the oven which made it hard to use, broken window latch, missing floorboard and no smoke alarm. Unfortunately, we won't be returning due to being made to believe there was free street parking within 0.3mi and no good assistance was offered finding affordable parking. The first few days cost us almost £50 just for parking!
Stayed 5 nights in May 2022
Verified review

6/10 Okay

Liked: Communication
Not bad.
Stayed 7 nights in Apr 2022
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Top standard westciti

As usual with anything westciti it was unreal better than expected!
Stayed 3 nights in Mar 2022
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Great

Great as always. Lovely staff.
Stayed 4 nights in Feb 2022
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Aparthotels beat the traditional hotel because they feel like a home away from home, particularly the ability to cook your own meals. We enjoyed our stay here because our apartment had everything we needed and was close to all amenities. We were impressed by the level and speed of communication as well as how seamless it was to check-in and out. Would happily stay here again.
Stayed 4 nights in Oct 2021
Verified review

6/10 Okay

no frills apartment with good location

it was a no frills apartment. equipment looked tired and needed replacement. electric stove top has a large crack from one end to the other. the doorbell didnt work and so i missed the postman a couple of times. there was no cleaning for the 13 days i was there. a resut of covid-19. but the location is super, a km frm eith west croydon or east croydon train station
Stayed 13 nights in Sep 2021
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication

A surviving apartment

Undoubtedly the communication and the online services by Westciti is excellent. They even had somebody to come and check the shower water at 9pm. This must be credited. But the apartment is struggling to be in good conditions: the dishwasher is totally not operational (although we’re not obligated to wash all the dishes, we just wanted to keep the apartment clean). The signs on the knobs of the oven completely faded out so we had to look up the manual on Internet to start it correctly. Then there’s no oven tray provided - they have 2 wire grids but no aluminium paper provided which might make the oven messy. Somebody complained about the boiling shower water here but we kind of fixed it ourselves - actually the knob is stuck with the hard water minerals. We turned it really hard then the water temperature becomes acceptable. The bed is comfortable though. It’s just the apartment darker than it’s shown on the pictures overall. That’s why I titled this comment: the photos look like the apartment is new but in fact the appliances are struggling here to survive. The microwave, the washer and the fridge are working well though. The checkin and checkout process is seamless and I like it. The 200 GBP deposit is unexpected and a bit overwhelming, but I think it is ok. They return it pretty quick. All in all it is a comfortable apartment as long as you can cope with the little problems left and right (I forgot to mention there is no lift for your heavy luggages), but it can be better.
Stayed 4 nights in Sep 2021
Verified review

6/10 Okay

Disliked: Room comfort

Good location but the rest needs improvement

Good location and good communication from the host but thats about it. Flat needs a deep clean, shower had two options: hot and boiling hot, the promised once a week clean (for stays longer than 7 days) didn't happen.
Stayed 14 nights in Aug 2021
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Very helpful and attentive stay with them regularly
Stayed 4 nights in Oct 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the 1 bedroom apartment which was perfect for my hubby and I which was cleaned once a week for the entire time we were there. It was very quiet and centrally located to the markets, shopping center, train and bus stations parks etc. and especially to our children. I would recommend for you to stay here BUT be aware there is no elevator and before booking ask what floor you are going to be on so if you can't manage climbing the stairs you can ask to be on the first floor. Upon arrival our 2 suitcases were taken upstairs for us and we took our other bags even though we were told they would take them up for us. I think I can safely say the only thing we did not like is the little fan we had which now that I think about it we should have asked for another one which I am sure they would have given us so this is on us. All in all we enjoyed our "home away from home apartment" and would stay there again.
Stayed 22 nights in Aug 2019

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