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Aparthotel

Serra Madre Residence

Family-friendly aparthotel with free breakfast and fitness centre

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Photo gallery for Serra Madre Residence

Room
Private kitchen
Bathroom
Room
Room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Breakfast included
  • Hot tub
  • Gym
  • Kitchen
  • Pool

Explore the area

Map
Rua Rio Grande do Norte, Qd 05 Lt. 05A, Rio Quente, Goias, 75695-000
  • Hot Park
    ‪5 min walk‬
  • Parque das Fontes
    ‪10 min walk‬
  • Acqua Park diRoma
    ‪32 min drive‬
  • Caldas Novas (CLV-Nelson Ribeiro Guimaraes)
    ‪29 min drive‬

Choose your unit

View all photos for Family Suite, 2 Bedrooms

Room

Family Suite, 2 Bedrooms

  • 560 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Luxury Suite, 1 Bedroom

Room

Luxury Suite, 1 Bedroom

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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About the area

Rio Quente

Esplanada do Rio Quente, a neighbourhood in Rio Quente, is home to Serra Madre Residence. Some of the area's popular attractions include Hot Park and Acqua Park diRoma. Travelling with kids? Consider Parque das Fontes and Jardins Aqua Park.

What's nearby

  • Hot Park - 5 min walk - 0.5 km
  • Serra de Caldas Novas State Park - 8 min walk - 0.7 km
  • Parque das Fontes - 10 min walk - 0.9 km
  • Acqua Park diRoma - 32 min drive - 32.2 km
  • Water Park - 33 min drive - 33.2 km

Getting around

  • Caldas Novas (CLV-Nelson Ribeiro Guimaraes) - 63 min drive

Restaurants

  • ‪Restaurante - ‬2 min drive
  • ‪Bar dos Ventos - ‬4 min drive
  • ‪Bar Pier Point - ‬2 min drive
  • ‪Choperia San Sarah - ‬3 min walk
  • ‪Casa de Cora Restaurante - ‬6 min drive

About this property

Serra Madre Residence

Family-friendly aparthotel with free breakfast and fitness centre
An indoor pool, an outdoor pool and a fitness centre are available at this smoke-free aparthotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a steam room, Access to hot tub and a children's pool. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, guests will find an LCD TV with cable channels, and other amenities include free WiFi and room service. Change of towels is available on request.
Serra Madre Residence offers 33 air-conditioned accommodations, with a safe. Accommodation at this 3-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. LCD televisions come with cable channels. Housekeeping is offered on a daily basis and change of towels can be requested.

An indoor pool, an outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a steam room and a fitness centre.

Amenities

Pool
Hot tub
Breakfast included
Kitchen
Free WiFi
Air conditioning

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Frequently asked questions

Does Serra Madre Residence have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool.

Is Serra Madre Residence pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Serra Madre Residence?

This property doesn't offer parking.

What time is check-in at Serra Madre Residence?

Check-in start time: 2:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Serra Madre Residence?

Checkout is at 11:00 AM.

Where is Serra Madre Residence located?

Set in Rio Quente, this family-friendly aparthotel is within 6 mi (10 km) of Hot Park, Parque das Fontes and Serra de Caldas Novas State Park. Japanese Gardens and Diocesan Sanctuary of Our Lady of Salette are also within 16 miles (25 km).

Serra Madre Residence Reviews

Reviews

8.8

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
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Rating 10 - Excellent. 17 out of 28 reviews
Rating 8 - Good. 6 out of 28 reviews
Rating 6 - Okay. 3 out of 28 reviews
Rating 4 - Poor. 1 out of 28 reviews
Rating 2 - Terrible. 1 out of 28 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Communication

Reviews

4/10 Poor

Tania

Disliked: Room comfort

Suitable for families visiting the parks

Very spacious room, with kitchen and living room. But linens and towels need to be updated. Bathroom was not properly cleaned.
Stayed 1 night in May 2023

2/10 Terrible

Ciro

Liked: Cleanliness
I didn’t like the garage, is terrible
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2024

8/10 Good

Carlos Aberto

Liked: Cleanliness, room comfort, communication

8,8.

O hotel adequado em relação ao custo benefício. O sofá cama da sala deveria ser mais confortável. O hotel é próximo à lojas, restaurante e ao Hot Park. A garagem é bem apertada. Bom café da manhã. No geral, vale a pena.
Stayed 2 nights in Jul 2024

6/10 Okay

Rafael

Liked: Cleanliness, room comfort
Disliked: Communication
Stayed 2 nights in Mar 2023

10/10 Excellent

Luana

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Jan 2023

10/10 Excellent

Flávia

Liked: Cleanliness, room comfort, communication

Estadia tranquila

Experiência boa, direito a entrar no esplanada com água thermal.
Stayed 3 nights in Feb 2022

10/10 Excellent

ANDRE LUIZ

Liked: Cleanliness, room comfort, communication

Otimo!

Excelente, hotel confortável e o atendimento foi excepcional. O café da manhã também é muito bom, recomendo.
Stayed 2 nights in Jan 2022

8/10 Good

Marlus

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Dec 2021

10/10 Excellent

FRANCISCO FLAVIO

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Dec 2021

10/10 Excellent

Edgar

Liked: Cleanliness, room comfort, communication

Muito bom.

Minha experiência foi muito positiva, tanto pela localização, limpeza, cortesia dos funcionários e pela estrutura do hotel.
Stayed 3 nights in Jun 2021

6/10 Okay

Marcelo

Disliked: Cleanliness, communication

Abaixo da expectativa

Garagem disponibiliza era muito estreita e por isso utilizei a rua dado que estava de camionete, não havia papel higiênico no quarto, tive que solicitar e demorou para que fosse disponibilizado, uma das toalhas fornecidas tinha um rasgo/buraco, solicitei uma nova porém não foi disponibilizada, as juntas do box do banheiro estavam pretas, tipo fungado ou falta de limpeza, o chão estava grudento, não sei se era algum produto específico mas preferimos não andar descalços.
Stayed 1 night in Nov 2020

10/10 Excellent

Andressa

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Nov 2020

8/10 Good

Kerre Anne

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2020

8/10 Good

sergio

Liked: Cleanliness, staff & service, room comfort

Boa

Faltou informações sobre o acesso e o valor aos parques termais
Stayed 2 nights in Feb 2020

6/10 Okay

Roseanne stecca

Liked: Cleanliness
Stayed 2 nights in Sep 2019

10/10 Excellent

ALESSANDRO LOPES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel excelente estadia, garagem ruim.

Hotel excelente, funcionários altamente treinados e atenciosos, porém ficou a desejar com relação a garagem, sendo a 1ª entrada da garagem a guia foi mal feita, ao adentrar raspa a parte de baixo do veiculo, podendo vir a danificar. Outro detalhe da garagem é totalmente sem iluminação a noite, ficando aberto a noite toda, expondo assim a segurança do veículo.
Stayed 4 nights in Aug 2019

10/10 Excellent

Hannae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo hotel, equipe cordial, excelente café da manhã e a poucos metros do Hot Park e restaurantes.
Stayed 3 nights in Aug 2019

8/10 Good

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apesar de termos enfrentado problemas com ar condicionado, a atenção do gerente em tentar resolver o problema, foi um ponto relevante e muito satisfatório. A nossa estadia foi muito agradável e tranquila.
Stayed 7 nights in Jul 2019

10/10 Excellent

HENRIQUE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendo a todos!

Muito boa estadia! Na verdade é um apart hotel bem novo, perto da rua principal ( 5 minutos caminhando) e do Hot Park ( também 5 minutos de caminhada). Café da manhã é bom e o hotel tem piscina, sauna e entretenimento (totó, ping pong, sinuca....). O atendente Léo é prestativo, paciente e gente boa. Recomendo a todos e ficaria de novo, com certeza!
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito bom tudo, gostamos bastante, recomendo para quem quiser se hospedar em Rio Quente
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Bruce Itallo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018