Aparthotel

Lotte The Residence

Aparthotel with a full-service spa, near West Lake

Choose dates to view prices

Where to?

Dates

November 2025

December 2025

Overview
Prices
Location
Amenities
Policies

Exceptional

Popular amenities

Bar
Dryer
Washer
Breakfast available
Kitchen
Pool

includes taxes & fees

Dec 5 - Dec 6

Place, Lotte Center Hanoi
Place, West Lake
Place, Ho Chi Minh Mausoleum
Airport, Hanoi (HAN-Noi Bai Intl.)

Choose your unit

1 Bedroom Apartment

689 sq ft
1 bedroom
Lake view
Sleeps 3
1 Queen Bed

2 Bedroom Apartment

969 sq ft
2 bedrooms
River view
Sleeps 3
1 Queen Bed and 1 Twin Bed

1-Bedroom Family Apartment with 1 Queen and 2 Single Beds

1 bedroom
Lake view
Sleeps 4
1 Queen Bed and 2 Twin Beds

Have a question?

Beta

Get instant answers with AI powered search of property information and reviews.

Ask a question

Similar properties

Kitchen
Pet-friendly
Parking included
Free WiFi

CA $118 total

includes taxes & fees

Dec 6 - Dec 7

About the area

Hanoi

Located in Ba Dinh, a neighbourhood in Hanoi, Lotte The Residence is in the entertainment district. Travellers eager for a bit of culture can stop by Hanoi Opera House, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Thu Le Park and Hanoi Botanical Garden are also worth visiting.

View more Aparthotels in Hanoi

What's nearby

Lotte Center Hanoi - 2 min walk - 0.2 km
Embassy of Japan - 2 min walk - 0.2 km
West Lake - 20 min walk - 1.7 km
Ho Chi Minh Mausoleum - 3 min drive - 2.6 km
Hoan Kiem Lake - 6 min drive - 4.4 km

Getting around

Hanoi Railway Station - 12 min drive
Hanoi (HAN-Noi Bai Intl.) - 31 min drive

Restaurants

‪Pizza 4Ps Lotte Hanoi - ‬1 min walk
‪Top of Hanoi - ‬1 min walk
‪Starbucks - ‬1 min walk
‪Starbucks Vincom Metropolis Liễu Giai - ‬3 min walk
‪Daewoo club lounge - ‬3 min walk

About this property

Lotte The Residence

Aparthotel with a full-service spa, near West Lake

This aparthotel features a full-service spa, an outdoor pool and a restaurant. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness centre, a bar/lounge and a sauna are on-site. Each apartment has 2 bedrooms and offers free WiFi and 24-hour room service. Guests will find a kitchenette with a fridge, an oven, a stovetop and a microwave.

Lotte The Residence offers 258 air-conditioned accommodations with washers/dryers and a safe. LCD televisions come with cable channels. Accommodation at this 4-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Hanoi aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and rice cookers. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include massages. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

Our prices include all fees. No hidden fees.

Amenities

Pool

Kitchen

Washer

Dryer

Parking included

Free WiFi

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Cots (infant beds) are not available

Property payment types

Important information

Optional extras

Fee for full breakfast: from approximately VND 450000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has indicated that there is a smoke detector on the property

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

This property is professionally cleaned

Frequently asked questions

Does Lotte The Residence have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Lotte The Residence?

As of Nov 5, 2025, prices found for a 1-night stay for 2 adults at Lotte The Residence on Nov 14, 2025 start from CA $203.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Lotte The Residence pet-friendly?

No, pets are not allowed at this property.

How much is parking at Lotte The Residence?

Self-parking and valet parking are free at this property.

What time is check-in at Lotte The Residence?

Check-in start time: 2:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Lotte The Residence?

Checkout is at noon.

Where is Lotte The Residence located?

Located in Ba Dinh, this spa aparthotel is within 1 mile (2 km) of Embassy of the Republic of Korea and West Lake. Hoan Kiem Lake is 2.8 mi (4.6 km) away.

Lotte The Residence Reviews

9.6

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.

Learn more

9.6/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

9.4/10

Communication

10/10 Excellent

Hideo

Sep 21, 2023

Liked: Cleanliness, amenities, property conditions & facilities, communication

Excellent facility and good hospitality of the stuff. Beautiful view from the residence, and perfect location to stay. It was amazing experience.

Stayed 7 nights in Sep 2023

10/10 Excellent

Wee Keong

Jun 2, 2023

Liked: Cleanliness, amenities, property conditions & facilities, communication

Very central and convenient with lots of eateries nearby hotel. Within the hotel, there’s a huge Lotte supermarket with lots of Korean and Vietnamese stuff to buy. Quite a number of cafes nearby and even a Starbucks at the first level of the hotel.

Stayed 1 night in Apr 2023

10/10 Excellent

Hiu Fai

Oct 5, 2023

Liked: Cleanliness, property conditions & facilities, communication

With a price lower than the hotel, I got a full apartment with a fully functional kitchen plus washer dryer, and an amazing view!! I’ve been recommending this residence to my friends! This is my choice when I visit Hanoi next time!

Stayed 7 nights in Sep 2023

10/10 Excellent

KEN

Mar 13, 2023

Liked: Cleanliness, amenities, property conditions & facilities, communication

very clean and the property has a washer/dry. A plus for traveler with multi destination. grocery store locate inside the building.

Stayed 2 nights in Mar 2023

10/10 Excellent

Peng Guan

Apr 16, 2023

Liked: Cleanliness, room comfort, communication

Will choose again if prices does not increase.

Very clean, good helpful staff, good location but due to the central location. The traffic is bad especially during peak periods.

Stayed 4 nights in Apr 2023

8/10 Good

Verified traveller

Jul 18, 2025

Liked: Cleanliness, room comfort, communication

시설은 좋으나 한식은 별로..

전반적으로 깨끗하고 시설 좋으며 직원 서비스도 조아요. 다만, 조식 메뉴중 한식은 너무 별로입니다. 가격도 별로이고 맛은 더더욱..맛있다는 분들은 아주 오랫만에 한식 드신분들이 아닐까? 하는 생각이 듭니다

Stayed 1 night in Jul 2025

8/10 Good

TOSHINORI

Jun 28, 2025

Liked: Cleanliness, room comfort, communication

快適です

洗濯機、冷蔵庫、台所も有って部屋はとても広くて快適です。

Stayed 2 nights in Jun 2025

10/10 Excellent

Vanessa

May 24, 2025

Liked: Cleanliness, property conditions & facilities, communication

Excellent!

Stayed 9 nights in May 2025

10/10 Excellent

Hiu

Mar 23, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

Love the Lotte Residence! Amazing staff. Great location. Lots of shops and dining options nearby. It’s my number one choice in Hanoi!

Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Feb 18, 2025

Liked: Cleanliness, room comfort, communication

河內最佳

整體还是非常好，但部分設施開始舊。早餐不太ok. 添好運已經是below standard。 63F 酒吧性价比也很低。

Stayed 3 nights in Feb 2025

10/10 Excellent

HARUSHIGE

Nov 21, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

It was nice stay in Hanoi. I enjoyed very much.

Stayed 6 nights in Nov 2024

8/10 Good

Hiroyuki

Oct 8, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

いいホテルでした

Stayed 3 nights in Jun 2024

10/10 Excellent

Hiu Fai

Oct 7, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

Great space, amazingly helpful staff, easy access to grocery and food. My number 1 choice in Hanoi!!

Stayed 4 nights in Sep 2024

10/10 Excellent

Hirofumi

May 25, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

いつも本当に　スタッフさんが素晴らしいです。 1階フロント、38階フロント、部屋清掃スタッフさん本当に最高です

Stayed 8 nights in May 2024

10/10 Excellent

Wee Keong

May 5, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

Lots to do around and within

Stayed 3 nights in Mar 2024

10/10 Excellent

Hiu Fai

Apr 27, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

Amazing property at reasonable price. Extremely friendly and helpful staff members!!! This is the place I’d stay when I visit Hanoi.

Stayed 3 nights in Apr 2024

10/10 Excellent

Hiu Fai

Mar 12, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

Love the space in the residence! Staff is very friendly. It is my number one choice for Hanoi!!!

Stayed 3 nights in Mar 2024

10/10 Excellent

Fasel

Dec 26, 2023

Liked: Room comfort, communication

Excellent rooms,

Great space, breakfast and service excellent

Stayed 3 nights in Dec 2023

10/10 Excellent

JOOYOUNG

Nov 27, 2023

Liked: Cleanliness, amenities, property conditions & facilities, communication

정말 깨끗하고 쾌적하며, 조식도 정말 만족스러웠습니다.

Stayed 3 nights in Nov 2023

10/10 Excellent

Wendy

Oct 14, 2023

Liked: Cleanliness, amenities, property conditions & facilities

We stayed in a 2 bedroom apartment which was amazing. It had a kitchen, washer/dryer, beautiful bedrooms and SO much storage space. The Lotte mart was convenient. I love the showcase coffee shop inside the entrance. The hotel is full of beautiful areas to explore. The gym/sauna/spa pool were wonderful!

Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Aug 26, 2023

Liked: Cleanliness, room comfort, communication

Best accommodation in Hanoi

Every aspect of the accommodation was wonderful. By far the most clean place that I’ve ever stayed in Hanoi. Spacious area, staff’s professional service, and lot of things to check out near by. I will definitely stay here again next time I visit Hanoi. However, I felt bad for the staffs at the reception area. Currently, the residence is going through a renovation so they are temporarily using the first floor as the reception (originally the reception is on the 38th floor). But the first floor is also having constructions and I was afraid the noise will stress out the staffs.

Stayed 4 nights in Aug 2023

10/10 Excellent

Gyungsook

Jul 27, 2023

Liked: Cleanliness, amenities, property conditions & facilities, communication

롯데 레지던스 정말 최고였어요. 깨끗하고 뷰도 기가막시게 좋았어요. 식당이랑 마트도 같은 건물이라 더위에 호캉스하기에 최고의 힐링장소입니다.

Stayed 1 night in Jul 2023

8/10 Good

Roger

Jul 7, 2023

Liked: Cleanliness, amenities, property conditions & facilities

English Language is still limited but they got the job done. Room was good.

Stayed 3 nights in Jul 2023

10/10 Excellent

Hiroyuki

Mar 29, 2023

Liked: Cleanliness, amenities, property conditions & facilities, communication

広くて眺めがいい。必要なものがそろっている。

Stayed 5 nights in Mar 2023

10/10 Excellent

Ranson

Feb 21, 2023

Liked: Cleanliness, room comfort, communication

Great Urban View

Spacious rooms and great views. Hotel is very convenient for shopping and general sightseeing.

Stayed 5 nights in Feb 2023

Lotte The Residence

Choose dates to view prices

Photo gallery for Lotte The Residence

Reviews

Popular amenities

Explore the area

Choose your unit

View all photos for 1 Bedroom Apartment

1 Bedroom Apartment

View all photos for 2 Bedroom Apartment

2 Bedroom Apartment

View all photos for 1-Bedroom Family Apartment with 1 Queen and 2 Single Beds

1-Bedroom Family Apartment with 1 Queen and 2 Single Beds

Have a question?

Similar properties

Oakwood Residence Hanoi

About the area

Hanoi

What's nearby

Getting around

Restaurants

About this property

Lotte The Residence

Amenities

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Optional extras

You need to know

Frequently asked questions

Lotte The Residence Reviews

Reviews

Exceptional

9.6/10

9.6/10

9.8/10

9.6/10

9.6/10

9.4/10

Reviews

10/10 Excellent

Hideo

Hideo

10/10 Excellent

Wee Keong

Wee Keong

10/10 Excellent

Hiu Fai

Hiu Fai

10/10 Excellent

KEN

KEN

10/10 Excellent

Peng Guan

Will choose again if prices does not increase.

Peng Guan

8/10 Good

Verified traveller

시설은 좋으나 한식은 별로..

Verified traveller

8/10 Good

TOSHINORI

快適です

TOSHINORI

10/10 Excellent

Vanessa

Vanessa

10/10 Excellent

Hiu

Hiu

8/10 Good

Verified traveller

河內最佳

Verified traveller