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The Maples Niseko

Luxurious ski aparthotel with ski-in/ski-out access

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Room
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Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Breakfast available
  • Spa
  • Outdoor space
  • Air conditioning
  • Parking included
The current price is CA $291
CA $327 total
May 30 - May 31

Explore the area

Map
204-27, 29, 36, 47 Yamada, Kutchan, Hokkaido, 044-0077
  • Niseko Mountain Resort Grand Hirafu
    ‪1 min walk‬
  • Niseko Annupuri International Ski Area
    ‪16 min drive‬
  • Niseko Hanazono Resort
    ‪29 min drive‬

Choose your unit

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Room

Deluxe Studio

  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

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Room

Superior Accessible Room

  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Room

Superior Studio (Level 1)

  • 366 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

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Room

Superior Studio

  • 377 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

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Living area

3 Bedroom Penthouse Suite

  • 1346 sq ft
  • 1 bedroom
  • Sleeps 8
  • 6 Single Beds OR 3 King Beds

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Room

Deluxe Studio

  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for 2 Bedroom Yotei Penthouse Suite

Room

2 Bedroom Yotei Penthouse Suite

  • 1560 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 4 Single Beds OR 2 King Beds

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Room

2 Bedroom Suite

  • 732 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 4 Single Beds OR 2 King Beds

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Room

2 Bedroom Penthouse Suite

  • 753 sq ft
  • 1 bedroom
  • Sleeps 6
  • 4 Single Beds OR 2 King Beds

View all photos for Penthouse Studio

Room

Penthouse Studio

  • 635 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Bedroom Premier Suite

Room

2 Bedroom Premier Suite

  • 1346 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 4 Single Beds OR 2 King Beds

View all photos for 2 Bedroom Suite with Tatami Room

Room

2 Bedroom Suite with Tatami Room

  • 1097 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 4 Single Beds and 1 Single Futon OR 2 King Beds and 1 Single Futon

View all photos for 3 Bedroom Premier Suite (Dual Key)

Room

3 Bedroom Premier Suite (Dual Key)

  • 1733 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 6 Single Beds OR 3 King Beds

View all photos for 3 Bedroom Yotei Panorama Penthouse Suite

Living area

3 Bedroom Yotei Panorama Penthouse Suite

  • 2303 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 6 Single Beds OR 3 King Beds

View all photos for 3 Bedroom Yotei Penthouse Residence

Room

3 Bedroom Yotei Penthouse Residence

  • 2863 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 4 Single Beds OR 3 King Beds

View all photos for 4 Bedroom Yotei Penthouse Residence (Dual Key)

Living area

4 Bedroom Yotei Penthouse Residence (Dual Key)

  • 3305 sq ft
  • 4 bedrooms
  • Sleeps 10
  • 8 Single Beds OR 4 King Beds

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About the area

Kutchan

Kutchan is home to The Maples Niseko. Niseko Mountain Resort Grand Hirafu and Niseko Hanazono Resort are worth checking out if an activity is on the agenda. Rusutsu Resort and Niseko-Shakotan-Otarukaigan Quasi-National Park are also worth visiting. Take in the nearby slopes with skiing, or try out other outdoor activities such as snow tubing, snowmobiling and sledging.

What's nearby

  • Niseko Mountain Resort Grand Hirafu - 1 min walk - 0.0 km
  • Annupuri - 10 min drive - 8.1 km
  • Niseko Annupuri Gondola - 12 min drive - 10.7 km
  • Niseko Annupuri International Ski Area - 16 min drive - 12.4 km
  • Niseko Hanazono Resort - 29 min drive - 7.9 km

Getting around

  • Kutchan Station - 9 min drive
  • New Chitose Airport (CTS) - 118 min drive

Restaurants

  • ‪Wild Bill's - ‬4 min walk
  • ‪Shiki Niseko Lobby Lounge - ‬6 min walk
  • ‪Bang-Bang - ‬1 min walk
  • ‪% Arabica Niseko Hirafu188 - ‬1 min walk
  • ‪Musu - ‬4 min walk

About this property

The Maples Niseko

Luxurious ski aparthotel with ski-in/ski-out access
With direct access to the slopes, The Maples Niseko makes guests feel at home with amenities such as a restaurant and a full-service spa. Each apartment provides free WiFi and free wired Internet, a flat-screen TV with Netflix, and a kitchen with a fridge, a stovetop and a microwave. Added amenities include premium bedding, a coffee/tea maker and a rice cooker.
The Maples Niseko offers 105 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Accommodation at this 5-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Flat-screen televisions come with Netflix.

Recreational amenities at the aparthotel include ski-in/ski-out access.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. The spa is open daily.

Amenities

Kitchen
Parking included
Free WiFi
Restaurant
Air conditioning
Laundry

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Intuition Niseko, 38 Kabayama, Niseko, 044-0078 Niseko]
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
If you arrive at the property after hours, you'll need to check in at an alternative location: [Intuition Niseko, 38 Kabayama, Niseko, 044-0078 Niseko]
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests may be required to change rooms during their stay. Room upgrades are subject to availability.
Please note: The in-room smart TVs offer streaming video services only. Cable, satellite, or digital TV service is not available.

Renovations and closures

The following facilities are closed on Thursday:
  • Restaurant

Access methods

Private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are available for JPY 8000.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 2.00 per cent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately JPY 2200 for adults and from JPY 2200 for children
  • Crib (infant bed) fee: JPY 8000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Housekeeping service is provided every 4 days.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is The Maples Niseko pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Maples Niseko?

Self-parking is free at this property.

What time is check-in at The Maples Niseko?

Check-in start time: 3 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at The Maples Niseko?

Checkout is at 10 AM.

Does The Maples Niseko provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Maples Niseko located?

Set amidst the mountains, this ski-in/ski-out aparthotel in Kutchan is within a 10-minute walk of Niseko Mountain Resort Grand Hirafu and Niseko-Shakotan-Otarukaigan Quasi-National Park, and is convenient for winter sports, such as snow tubing. Annupuri and Noasc are also within 3 miles (5 km).

The Maples Niseko Reviews

Reviews

9.2

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 57 out of 80 reviews
Rating 8 - Good. 15 out of 80 reviews
Rating 6 - Okay. 5 out of 80 reviews
Rating 4 - Poor. 2 out of 80 reviews
Rating 2 - Terrible. 1 out of 80 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

9.8/10

Communication

Reviews

10/10 Excellent

Anton

Liked: Cleanliness, amenities, property conditions & facilities, communication
The Maples is a great choice for larger groups. More basic in services than a hotel but the units are great - spacious and well equipped. Also a fantastic location.
Stayed 4 nights in Feb 2025

10/10 Excellent

Tan

Liked: Cleanliness, room comfort, communication

Very family friendly hotel

Wonderful ski-in ski-out resort, walking distances to eateries and marts. Super convenient. Staff are super friendly and helpful, even helped us book a restaurant and shuttled us there.
Stayed 3 nights in Dec 2024

10/10 Excellent

Pui Shan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, truly ski in ski out, fantastic staff.
Stayed 3 nights in Mar 2024

10/10 Excellent

Joe

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent location and very convenient for ski in/ski out. Nice 2 bed room apartment with all the amenities and nice view on the slopes, especially at night. Friendly staff, always there to help. Perhaps the only thing missing is a public bath within the property,
Stayed 4 nights in Dec 2024

10/10 Excellent

Caroline

Liked: Cleanliness, amenities, property conditions & facilities, communication
What a wonderful place to stay, the staff are super friendly and are very helpful, the view from our room was superb, the easy of ski in and out was awesome with the ace quad just metre down a green run, no need to walk up to the lifts, then up the ace gondola to the other lifts. The apartment amenities were first rate, room sounds proof so it was nice and quiet. I highly recommend the maples
Stayed 4 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!

Great location and service! Wish they had an Onsen but otherwise perfect!
Stayed 5 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good experience, excellent service all staff was very helpful n welcoming, room was great well equiped, location fantastic.
Stayed 3 nights in Mar 2024

10/10 Excellent

Mei Chi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, cozy environment
Stayed 4 nights in Dec 2023

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great at the Maples.
Stayed 5 nights in Feb 2024

10/10 Excellent

Hangkun

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to hirafu ski lift. A lot of shops for eating
Stayed 3 nights in Mar 2024

10/10 Excellent

Hardi

Excellent
Stayed 7 nights in Mar 2024

10/10 Excellent

ALAIN

Liked: Cleanliness, property conditions & facilities, communication
Large condos. Really relaxing. Ski in ski out
Stayed 5 nights in Feb 2024

10/10 Excellent

DATO WONG LAI

Liked: Cleanliness, staff & service, amenities
One of the best ski in hotel we stayed in Niseko, able to cook simple food, friendly staff and pick up and send to Hirafu welcome center service was great. We will definitely make the next booking again .
Stayed 5 nights in Feb 2023

10/10 Excellent

Frederick Lai Cheung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious apartment style hotel at a great location for skiing. Well equipped kitchenette. Ski-in/ski-out with many restaurants and shops close by. Relatively new and well maintained.

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
True ski in ski out property! Ski lifts right outside hotel door. We stayed in a 2 bedroom suite for 6 nights. In room washing machine was super helpful since we were traveling with kids. Close to restaurants and shopping. Hotel provided transport from hotel to Hirafu Welcome center which is where our shuttle bus from Chitose Airport dropped us off at.
Stayed 6 nights in Mar 2024

10/10 Excellent

HOI PING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything is perfect

Just a perfect stay in The Maples Hotel. Wverything is perfect, we are group of 9 people and got a good stay in the penthouse. the apartment is spacial, clean and comfortable. Ski in Ski out experience is very much suitable for our leisure vacation to enjoy the snow amd ski. Staff is nice and helpful and have shared us detail information that was needed. I would choose this hotel again for my next stay in Niseko
Stayed 2 nights in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxurious room

Very luxurious home. Good space, layout, use of furniture. Ski in and ski out. Direct access to lockers to store skis
Stayed 5 nights in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NIce view !

It's a tidy place to stay close to the lift chairs & nice view. About the dry room & storage, no as connivence as most of the ski in-out resort but just enough. There's not enough warm to dry the gears over night.....
Stayed 5 nights in Mar 2024

10/10 Excellent

Tsz Ho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Dec 2023

10/10 Excellent

Vivian Yee Nin

Liked: Cleanliness, property conditions & facilities
Pros: Great location in the middle of Hirafu. Ski-in-ski-out onto Ace Family Run Clean comfortable apartment with fully equipped kitchen. Good ski locker room. Walkable to shops and a few restaurants. Cons: There’s no other services or amenities in the property. No own shuttle bus.
Stayed 9 nights in Jan 2023

8/10 Good

byoungho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no breakfast service
Stayed 7 nights in Jan 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Filthy & Uncomfortable

Dusty room, scratchy sheets, food from previous occupants under furniture, staff were completely unconcerned when alerted about the filth
Stayed 5 nights in Mar 2024

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities
We stayed at the 2 BR penthouse, which has breathtaking views of Mount Toya from all rooms. You get to soak in that image to your heart’s content. A definite highlight of our trip. You can also watch the sunrise from all windows. The hotel is modern and stylish and everything is new and in pristine condition. Because we came in spring, the hotel was almost empty, and there wasn’t anyone at the front desk, which was a little lonely. The hotel restaurant was closed, as were many others (even if it says open in search engines). My only suggestion to them is that out of the 4 pillows in each bed, they have two tall and two soft/flattish ones for belly sleepers. All 4 pillows in both beds were hard and tall, so I had sleep without.
Stayed 1 night in May 2024

10/10 Excellent

Seok Yee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an incredible stay at The Maples Niseko with my family. This apartment-like resort deserves all the praise: 1. Perfect location, just a few minutes' walk to the base of Hirafu, where we had our ski lessons. The street is lined with plenty of restaurants and shops. 2. The resort staff are exceptionally friendly and helpful. Special shoutout to Kayne, Brendon, and others who went above and beyond, offering food recommendations and even helping with carrying our skis to the lockers. 3. The collaboration with Rhythm Ski Gear rental is fantastic. The pick-up and drop-off service for ski equipment rental made our experience even more convenient. 4. The rooms are nothing short of amazing – beautiful, spacious, and fully equipped with household amenities like a personal washing machine with dryer and kitchen facilities. It truly felt like a home away from home. 5. Even on our departure day, the resort exceeded our expectations by sending us to the train station when the taxi company was fully booked. The Maples is hands down one of the best vacation accommodations we've experienced. Highly recommended, and we'll definitely be back on our next visit to Niseko!
Stayed 2 nights in Dec 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Booking ski/snowboard lessons with the hotel

Be careful with booking your ski/ snowboard lessons and make sure to get all the details. I booked the wrong lesson by mistake and concierge informed me that they will look into changing it to the correct one. They came back saying that everything has been settled and that there was no action needed on my part. When I left the hotel, the staff started chasing me saying that I need to pay 15,000 yen for the lesson change. I was not aware nor informed about this. I had ask them to investigate the matter and they found out at the end that I did not need to pay any fee for changing the lesson. I think it is still a huge miss from the staff asking me to pay something without looking into all the details first. Aside from that, lovely stay at The Maples.
Stayed 6 nights in Feb 2024