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Aparthotel

Oaks Townsville Gateway Suites

Riverfront aparthotel with fitness centre and outdoor pool

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Photo gallery for Oaks Townsville Gateway Suites

Exterior
Pool
View from room
Reception
Bathroom

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Laundry
  • Air conditioning

Explore the area

Map
2 Dibbs Street, South Townsville, QLD, 4810
  • Queensland Country Bank Stadium
    ‪11 min walk‬
  • Magnetic Island Ferry Terminal
    ‪13 min walk‬
  • Townsville Entertainment & Convention Centre
    ‪18 min walk‬
  • Townsville, QLD (TSV)
    ‪8 min drive‬

Choose your unit

View all photos for Apartment, 1 Bedroom, River View

Balcony

Apartment, 1 Bedroom, River View

  • 635 sq ft
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Apartment, 3 Bedrooms

Living area

Apartment, 3 Bedrooms

  • 1281 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 3 Queen Beds

View all photos for Apartment, 1 Bedroom (No Housekeeping)

Room

Apartment, 1 Bedroom (No Housekeeping)

  • 635 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Apartment, 2 Bedrooms

Room

Apartment, 2 Bedrooms

  • 1001 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 2 Single Beds and 1 King Bed

View all photos for Apartment, 1 Bedroom, River View (No Housekeeping)

Balcony

Apartment, 1 Bedroom, River View (No Housekeeping)

  • 635 sq ft
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Hotel Room

Room

Hotel Room

  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Apartment, 1 Bedroom

Room

Apartment, 1 Bedroom

  • 635 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Hotel Room (No Housekeeping Service)

Room

Hotel Room (No Housekeeping Service)

  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Apartment, 2 Bedrooms Kitchen (No Housekeeping)

Room

Apartment, 2 Bedrooms Kitchen (No Housekeeping)

  • 1001 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 2 Single Beds and 1 King Bed

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About the area

Townsville

Located on a river, Oaks Townsville Gateway Suites is in South Townsville, a neighbourhood in Townsville. Magnetic Island Ferry Terminal and Townsville Sports Reserve are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Jezzine Barracks and Bush Garden Landcare Site. Maritime Museum of Townsville and ReefHQ are also worth visiting.

What's nearby

  • Queensland Country Bank Stadium - 11 min walk - 1.0 km
  • Castle Hill - 12 min walk - 1.0 km
  • The Strand Beach - 13 min walk - 1.1 km
  • Magnetic Island Ferry Terminal - 13 min walk - 1.1 km
  • Townsville Entertainment & Convention Centre - 18 min walk - 1.6 km

Getting around

  • Townsville Station - 7 min drive
  • Townsville, QLD (TSV) - 19 min drive

Restaurants

  • ‪Cowboys Leagues Club - ‬5 min walk
  • ‪Victoria Bridge - ‬5 min walk
  • ‪Wild Rice Laos & Thai Cuisine - ‬5 min walk
  • ‪IMC Steak House - ‬2 min walk
  • ‪A Touch of Salt - ‬4 min walk

About this property

Oaks Townsville Gateway Suites

Riverfront aparthotel with fitness centre and outdoor pool
An outdoor pool, a fitness centre and WiFi in public areas are available at this smoke-free aparthotel. Self parking is free. Other amenities include dry cleaning, laundry facilities and tour/ticket assistance. Each apartment features a balcony, WiFi and a flat-screen TV. Additional amenities include a fridge, a hairdryer and a shower.
Oaks Townsville Gateway Suites offers 86 accommodations with a hairdryer and an iron/ironing board. Rooms open to balconies. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower. In-room wireless Internet access is available for a surcharge.

Recreational amenities at the aparthotel include an outdoor pool and a fitness centre.

Amenities

Pool
Parking included
Air conditioning
Laundry
Gym

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 per cent for credit card payments
The front desk is open daily from 7:00 AM - 9:30 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 59.0 per night.
Cots (infant beds) are available for AUD 20 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 1 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless Internet: AUD 5 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 5 per 24-hour period (rates may vary)
  • Crib (infant bed) fee: AUD 20 per night
  • Rollaway bed fee: AUD 59.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Frequently asked questions

Does Oaks Townsville Gateway Suites have a pool?

Yes, this property has an outdoor pool.

Is Oaks Townsville Gateway Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Oaks Townsville Gateway Suites?

Self-parking is free at this property.

What time is check-in at Oaks Townsville Gateway Suites?

Check-in start time: 2 PM; check-in end time: 9:30 PM. Late check-in is available during limited hours.

What time is check-out at Oaks Townsville Gateway Suites?

Checkout is at 10 AM.

Where is Oaks Townsville Gateway Suites located?

Located in South Townsville, this aparthotel is within 1 mi (2 km) of Perc Tucker Regional Gallery and Magnetic Island Ferry Terminal. Maritime Museum of Townsville and Museum of Tropical Queensland are also within 10 minutes. Townsville Station is 22 minutes by foot.

Oaks Townsville Gateway Suites Reviews

Reviews

8.6

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 601 out of 1183 reviews
Rating 8 - Good. 414 out of 1183 reviews
Rating 6 - Okay. 108 out of 1183 reviews
Rating 4 - Poor. 40 out of 1183 reviews
Rating 2 - Terrible. 20 out of 1183 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

8.6/10

Communication

Reviews

8/10 Good

Trevor

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location
Stayed 2 nights in Feb 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice hotel in Townsville. Quiet, clean room with comfortable bed. Good swimming pool. Walking distance to cafes, restaurants and pubs
Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Quick check in and check out and it is in a great spot.
Stayed 3 nights in May 2024

10/10 Excellent

Lynette

Liked: Cleanliness, amenities, property conditions & facilities, communication
Within walking distance to restaurants, shops, comfortable bed, great stay.
Stayed 3 nights in Sep 2023

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities, communication
Enjoyed our stay
Stayed 4 nights in Sep 2022

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities, communication
We have stayed here a couple of times and would definitely stay again.
Stayed 3 nights in Jun 2023

10/10 Excellent

Gary

Liked: Cleanliness, property conditions & facilities, communication
Great location, room was a good size - exactly what I needed for a 3 day stay
Stayed 3 nights in Mar 2024

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good location lots of dining options.
Stayed 1 night in Feb 2024

10/10 Excellent

Leilani

Liked: Cleanliness, amenities, property conditions & facilities
Perfect, clean and tidy, staff are friendly and helpful. I will definitely be booking again. Loved the accommodation. Thank you
Stayed 2 nights in Dec 2024

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities, communication
Superb location for restaurants. Close to everything. Super friendly staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kathy

Liked: Cleanliness, property conditions & facilities, communication
Great place and great position
Stayed 1 night in Jun 2024

8/10 Good

Joanna

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It was perfect for us, met all our needs. Kitchen was great.
Stayed 3 nights in Sep 2024

10/10 Excellent

Randall

Liked: Cleanliness, room comfort, communication

Beautiful

Beautiful suite. Great view. Fruendly, helpful staff. A little noisy from the massive ac units on top of the neighboring building, but that was it
Stayed 2 nights in Jan 2025

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stay here often, and enjoy the amenities and location.
Stayed 2 nights in Apr 2023

10/10 Excellent

Rachel

Liked: Cleanliness, property conditions & facilities, communication
Will stay again
Stayed 3 nights in Oct 2023

10/10 Excellent

Caroline

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. Wonderful staff!
Stayed 4 nights in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
In Far North Queensland I like Townsville best of all. It has full facilities and a nice open feel. The Oaks overlooking the River is perfect for a relaxing getaway. I couldn't fault it.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and great service.
Stayed 3 nights in Dec 2022

10/10 Excellent

Colleen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved staying here. The employees were great, always smiling and helpful. Room was clean, anytime we needed anything there was very little wait time. Can’t say enough about how we were treated.
Stayed 8 nights in Aug 2024

8/10 Good

Laura Kate

Liked: Cleanliness, amenities, communication
The staff were very friendly and helpful, location was great close to everything in Townsville City.

10/10 Excellent

Jason

Liked: Cleanliness, room comfort, communication

Good value

Fantastic location, close to great restaurants and good value for money.
Stayed 3 nights in Mar 2024

10/10 Excellent

Kate

Liked: Cleanliness, room comfort, communication
Friendly helpful staff, no problems at all. Clean and comfortable
Stayed 1 night in Nov 2024

8/10 Good

peter

Liked: Cleanliness, property conditions & facilities, communication
Good location
Stayed 2 nights in Aug 2023

10/10 Excellent

Donna

Liked: Cleanliness, amenities, property conditions & facilities, communication
I have stayed at the Oaks Gateway Townsville several times before and have always been impressed with the standard of service, quality of accommodation and location. This was my first time in a studio apartment and I was not disappointed. The room was spacious, in very good condition and had a fabulous outlook. Customer service is always a priority and nothing is too much trouble for Steven and Jamie on Reception. There are numerous dining options on Palmer Street and getting into the City Centre is a short and pleasant walk. I don't stay anywhere else when visiting Townsville.
Stayed 2 nights in Feb 2025

8/10 Good

Kay

Liked: Amenities
Proximity and within walking distance to all central Townsville amenities and dining options.
Stayed 3 nights in Aug 2023