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The Royal Sands All Suites Resort & Spa

Family fun on the beach, with 2 outdoor pools, near La Isla Shopping Mall

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Photo gallery for The Royal Sands All Suites Resort & Spa

Terrace/patio
Pool
Exterior
Balcony view
Spa treatment

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Spa
  • Pool
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
  • Place, Cancun Interactive Aquarium
  • Place, La Isla Shopping Mall
  • Place, Aquaworld
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)

Rooms & beds

Bedroom 1

1 King Bed

Living Room 1

2 Single Murphy Beds

Spaces

Kitchen
Number of living rooms
Garden
Price is avg per night

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About the area

Cancun

Located on the beach, The Royal Sands All Suites Resort & Spa is in Zona Hotelera, a neighbourhood in Cancun. Aquaworld and Iberostar Cancun Golf Course are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Delfines Beach and Tortuga Beach. La Isla Shopping Mall and Cancun Convention Center are two other places to visit that come recommended.
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What's nearby

  • Cancun Interactive Aquarium - 17 min walk - 1.5 km
  • La Isla Shopping Mall - 19 min walk - 1.6 km
  • Aquaworld - 2 min drive - 2.1 km
  • Iberostar Cancun Golf Course - 4 min drive - 4.2 km
  • Delfines Beach - 6 min drive - 5.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive

Restaurants

  • La Veranda
  • ‪Hacienda Sisal - ‬3 min walk
  • ‪Ilios Restaurant - ‬15 min walk
  • ‪Club Bistro - ‬1 min walk
  • ‪Taboo Cancún - ‬10 min walk

About this property

The Royal Sands All Suites Resort & Spa

Family fun on the beach, with 2 outdoor pools, near La Isla Shopping Mall
Catch some rays at the beach or spend the day relaxing at The Royal Sands All Suites Resort & Spa's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants. Limited housekeeping is available.
Air-conditioned accommodation at The Royal Sands All Suites Resort & Spa is accessible via exterior corridors and offers DVD players and a safe. 43-inch plasma televisions come with cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Change of towels and change of bedsheets can be requested. Housekeeping is provided on weekdays only.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Our prices include all fees. No hidden fees.

Amenities

Pool
Spa
Parking included
Free WiFi
Restaurant
Air conditioning

House Rules

Check in after 4:00 PM
Minimum age to rent: 25
Check out before 11:00 AM
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Pets

No pets allowed, no service animals permitted
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Smoking

Smoking allowed: in designated areas

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.30 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does The Royal Sands All Suites Resort & Spa have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is The Royal Sands All Suites Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Royal Sands All Suites Resort & Spa?

Self-parking and valet parking are free at this property.

What time is check-in at The Royal Sands All Suites Resort & Spa?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at The Royal Sands All Suites Resort & Spa?

Checkout is at 11:00 AM.

Where is The Royal Sands All Suites Resort & Spa located?

Nestled on the beach, this Zona Hotelera resort is within 1 mi (2 km) of La Isla Shopping Mall and Aquaworld. Iberostar Cancun Golf Course and Delfines Beach are also within 3 mi (5 km).

The Royal Sands All Suites Resort & Spa Reviews

Reviews

8.2

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
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Rating 10 - Excellent. 27 out of 54 reviews
Rating 8 - Good. 14 out of 54 reviews
Rating 6 - Okay. 5 out of 54 reviews
Rating 4 - Poor. 5 out of 54 reviews
Rating 2 - Terrible. 3 out of 54 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

John

Liked: Cleanliness
Disliked: Amenities
Pros: Nice, clean, family friendly resort. Staff is courteous. Rooms are good size with multiple person sleeping options. Great views. Cons: Single specially restaurant on site which requires a reservation and books fast due to limited options. Sister resorts also provide the same dilemma and if you are fortunate enough to obtain a reservation at another property, plan on a three hour commitment due to shuttle service schedules and general meal time frame. Food quality has diminished since previous visit and unless you are dining off the limited buffet, menu ordered food can take a very long time due to the same kitchen being used for restaurant, pool side and room service orders. Beds are like sleeping on plyboard. Very little, if any, night entertainment. Lastly, the resort caters to time share guests and runs a strict Saturday - Saturday room schedule. This means, if you check-in on any day (example: Wednesday) and your stay extends past the upcoming Saturday, they will force you to change rooms on Saturday.
Stayed 7 nights in Dec 2021

8/10 Good

Michael, Broomfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, staff
Stayed 7 nights in Nov 2021

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked oretty much everything, noe thing we would change is putting rain head showers
Stayed 8 nights in Nov 2021

8/10 Good

Jill M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2021

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and inviting atmosphere.
Stayed 10 nights in Nov 2021

10/10 Excellent

SANDRA M, GERMANTOWN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean and pretty. The food was amazing and the employees very nice and pleasant. Excellent service
Stayed 4 nights in Nov 2021

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2021

4/10 Poor

Jarrod Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
****WARNING**** this is a time share. Do not trust the concierge they are actually sales people trying to get you to go to their “presentation” don’t worry it’s “just information” and “no need to buy” all lies. They will offer you discounts for excursions the hard pressure you to buy the time share. Expedia should put this in the description so people know what’s goi g to happen. Food is ok. Staff is ok. Concierge are liars. Facility is ok. Beach is excellent. Pools are excellent.
Stayed 6 nights in Aug 2021

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
It’s a timeshare just with a different name. High pressure dishonest. Poor service poor food. And 2 of the restaurants are a 25 min drive away
Stayed 6 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurants. Service was slow.
Stayed 6 nights in Apr 2021

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 13 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was excellent, the room was really clean and the staff was absolutely amazing!!! My husband and I said several times during the week that other hotels could learn how to do several things better in the US! We have already booked our next vacation!
Stayed 5 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most amazing time everything was perfect, Maru was our concierge and she made sure our dinner reservations were made daily. The staff.... everyone was exceptional, especially the waiters at the beach. We were a bit leary about breakfast, but they had whatever you were in the mood for. Room service was awesome, hot meals delivered hot and the presentation of the plates, beautiful. We would definitely stay there again!!
Stayed 7 nights in Jun 2021

4/10 Poor

Crystal (Michelle)

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 7 nights in Jun 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Our rooms air conditioning was so loud and would freeze up and drip through the ceiling
Stayed 6 nights in Jun 2021

10/10 Excellent

Verified traveller

Stayed 6 nights in May 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the same menu every day, so I got tired of it, It tasted salty and terrible. Sushi was a mess, too
Stayed 6 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
honestly I lovedddd this property! the food is delicious! hacienda was the best restaurant that I've ever eaten at! The churros were amazing ! it was always so clean! everyone was so friendly! Pool was great and so was the b each!
Stayed 6 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach. Very nice service.
Stayed 6 nights in May 2021

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in May 2021

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Stayed 14 nights in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the different food and drink services
Stayed 7 nights in Apr 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Royal Sands Suite and Spa was fantastic! I have been to Cancun before, but this was my first stay here. The staff were excellent and attentive. The cleaniness was off the charts, even in the bathrooms by the pool. The food was great, La Veranda was where we ate everyday, they have so many choices. We only ate dinner at one restaurant, which was good, but the restaurant by the pool was delicious. The setup of the pool connected to the beach was by far the greatest part! The only downfall, they need more night time entertainment. Some type of band or dj at night to keep things going. They had karaoke, which we did and it was fun, however something a little more upbeat would have been nice. Also, pool bar doesn't open until 10:30.
Stayed 4 nights in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Really liked hotel , very clean and staff is always very helpful
Stayed 4 nights in Apr 2021