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Soul - Q Stay

Apartment connected to the airport in Gold Coast with free parking

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Room
Room
Exterior
Living area
In-room dining

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Spa
  • Dryer
  • Pool
  • Washer
  • Barbecue grill
The current price is CA $1,063
CA $1,151 total
includes taxes & fees
Jun 20 - Jun 21

Explore the area

Map
8 Esplanade, Surfers Paradise, QLD, 4217
  • Cavill Avenue
    ‪2 min walk‬
  • Surfers Paradise Beach
    ‪2 min walk‬
  • Slingshot
    ‪3 min walk‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪26 min drive‬

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View all photos for Premium Apartment, 3 Bedrooms, Ocean View

Living area

Premium Apartment, 3 Bedrooms, Ocean View

  • 3 bedrooms
  • Ocean view
  • Sleeps 7
  • 1 King Bed and 4 Single Beds

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Room

Apartment, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

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Terrace/patio

Apartment, 2 Bedrooms, Private Pool, Ocean View

  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

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Room

Apartment, 2 Bedrooms, Ocean View

  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Apartment, 3 Bedrooms

Room

Apartment, 3 Bedrooms

  • 3 bedrooms
  • Ocean view
  • Sleeps 7
  • 1 King Bed and 4 Single Beds

View all photos for Apartment, 3 Bedrooms, Ocean View

Room

Apartment, 3 Bedrooms, Ocean View

  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed and 4 Single Beds

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Living area

Peppers Soul Surfers Paradise

  • Pool
  • Hot tub
  • Kitchen
  • Washer
9.4 out of 10, 2,313 reviews
The price is CA $336
CA $336 total
includes taxes & fees
Jun 23 - Jun 24
Peppers Soul Surfers Paradise

About the area

Gold Coast

Located near the beach, Soul - Q Stay is in Surfers Paradise neighbourhood and is connected to the airport. Cavill Avenue and Pacific Fair Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Slingshot and Warner Bros. Movie World. Currumbin Wildlife Sanctuary and Wet'n'Wild Gold Coast are not to be missed.
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What's nearby

  • Cavill Avenue - 2 min walk - 0.2 km
  • Surfers Paradise Beach - 2 min walk - 0.2 km
  • Slingshot - 3 min walk - 0.3 km
  • Chevron Renaissance - 3 min walk - 0.3 km
  • SkyPoint Observation Deck - 9 min walk - 0.8 km

Getting around

  • Cypress Avenue Station - 9 min walk
  • Varsity Lakes Station - 23 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 39 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Surfers Paradise Beergarden - ‬3 min walk
  • ‪House of Brews - ‬3 min walk
  • ‪The Avenue - ‬2 min walk
  • ‪Starbucks Australia - ‬2 min walk

About this property

Soul - Q Stay

Apartment connected to the airport in Gold Coast with free parking
Along with an indoor pool, this apartment building has an outdoor pool and a fitness centre. Self parking is free. Additionally, spa services, laundry facilities and tour/ticket assistance are on-site. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchen. Guests can appreciate conveniences, such as a washer/dryer and a dining area, and other amenities include a furnished balcony and a sitting area. Housekeeping is not available.
Soul - Q Stay offers 2 accommodations with washers/dryers and coffee/tea makers. Rooms open to furnished balconies. This individually decorated and furnished accommodation has separate sitting areas. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a separate bath and shower with a deep soaking bath and hairdryers.

Guests can surf the web using complimentary wireless Internet access. LCD televisions are featured in guestrooms.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services.

Amenities

Pool
Kitchen
Washer
Dryer
Parking included
Free WiFi

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between 5:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
The front desk is open daily from 9:00 AM - 5:00 PM
The check-in location differs from the property location; go to: [Level 2 retail Area of Circle on Cavill - 9 Ferny Avenue]
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Reception hours are 10 AM-2 PM on Sundays and Public Holidays.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50.0 per day.
Cots (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: AUD 1000.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-in fee for check-in between 5:00 PM and midnight
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Frequently asked questions

Does Soul - Q Stay have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Soul - Q Stay pet-friendly?

No, pets are not allowed at this property.

How much is parking at Soul - Q Stay?

Self-parking is free at this property.

What time is check-in at Soul - Q Stay?

Check-in start time: 3:00 PM; check-in end time: 5:00 PM. Late check-in is available from 5:00 PM to midnight for a fee.

What time is check-out at Soul - Q Stay?

Checkout is at 10 AM.

Where is Soul - Q Stay located?

Located in Surfers Paradise, this apartment building is steps away from Surfers Paradise Beachfront Markets and Cavill Avenue. Surfers Paradise Beach and Slingshot are also within 5 minutes. Cypress Avenue Station is 9 minutes by foot and Florida Gardens station is 25 minutes.

Soul - Q Stay Reviews

Reviews

8.0

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
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Rating 10 - Excellent. 7 out of 16 reviews
Rating 8 - Good. 5 out of 16 reviews
Rating 6 - Okay. 1 out of 16 reviews
Rating 4 - Poor. 3 out of 16 reviews
Rating 2 - Terrible. 0 out of 16 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

8.8/10

Communication

Reviews

8/10 Good

Nadima

Liked: Communication
Location is excellent.
Stayed 8 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
sensational location and great facilities
Stayed 5 nights in Jul 2022

8/10 Good

Kirrilee

Liked: Cleanliness, amenities, property conditions & facilities, communication
Our stay at peppers soul was great. Perfect location across from the beach and within walking distance to a large number of dining options, activities and shops. The pools were amazing. We would definitely stay here again.
Stayed 5 nights in Jun 2023

10/10 Excellent

vanessa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great venue, with brilliant view based on prime location. Easy access to shops, activities and dining.
Stayed 6 nights in Apr 2023

10/10 Excellent

Eliot Daniell

Liked: Cleanliness, amenities, property conditions & facilities, communication
Enjoyed the view and facilities. Great hotel amenities. Was not provided with tea and coffee. Maintenance issue - power point in bathroom 2 shorting.
Stayed 5 nights in Aug 2023

4/10 Poor

Bahaa

Disliked: Cleanliness, amenities, property conditions & facilities, communication
We were looking firward to the stay iver xmas, unfortunatley few things that prevented it from being perfect: 1- Property wasn't fully clean, the cleaners had to come back to finish the job while we are in there. 2- I've been charged for an extra person. however, there was nothing extra supplied to cater for the 7th person. no extra towel or roll on bed. 3- There was only 1 toilet paper roll in 1 bathroom to cather for 7 people! 4- Microwave didn't work at all 5- Air-conditioning controller didnt work. we were freezing at night and couldnt turn it up, down or off. 6- Staff at Qstay office were not so helpful and quite rude: A- When i called about the 1 toilet paper roll, she said to me thats all what you are getting and made a silly suggestion for me to go down to their office and take some of "thier" toilet paper rolls! B- When i reported the towels issue, all what i got: Thats all what is there with no suggesti9ns to help. had to go and buy an extra towel for the additional guest that we paid extra for their stay. C- When i reported the microwave issue, i received an email giving me the obvious instructions about how to check if it works, as if i never owned one. a follow up call couple of days after was quite useless as i was told only 1 service technician around and he won't be able to attend anyway. disappointing! 6- Facilities in the common areas overall are rundown and behind on maintenance. if you still want to stay there, best to lower your expectations.
Stayed 4 nights in Dec 2024

4/10 Poor

Lence

Disliked: Cleanliness, property conditions & facilities
Everything was lovely except for the cleanliness of the apartment. Once checked in and inside of the room, we noticed that the counters, floors and windows were not wiped down. All the dishes were stained or Damaged. And my final issue was I wanted to order another set of towels and after putting through the request I didn’t receive the towels when the company said they would organise it. I had to message them again and once again that did not happen. When checking out I asked for a refund for the towels that I didn’t receive and the claimed that the housekeeping left them on the floor of the hallway which everyone has access to. And which is dirty. Overall I would just look to book with the actual hotel or appartments rather than go through qstay
Stayed 5 nights in Jun 2023

10/10 Excellent

Mahmoud

Liked: Cleanliness, property conditions & facilities, communication
Best place ive stayed on the GoldCoast and ive been there over 20 times
Stayed 5 nights in Jul 2024

8/10 Good

Ali

Liked: Cleanliness, communication

Great stay, needs improvement

Great room with an amazing just what I requested Friendly staff were so helpful and professional The room might need abit of an update with new furniture and equipment for the kitchen as most of it is old or doesn’t work The room should of been well stocked as i was promised but we did run out of most things halfway through our stay Overall it was a great
Stayed 10 nights in Feb 2022

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love our stay at Soul in an ocean view room. The unit is really clean. WeAccommodate were really helpful, kind and welcoming, good deal with them, thank you guys we really enjoyed and appreciated our stay, hope to be back with you guys.
Stayed 2 nights in Aug 2019

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What amazing views

Great 3 bedroom apartment on 50 floor with ocean views. The only issue is having to load the dishwasher and put the rubbish out. For the price this should not be part of the deal.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was visually lovely. the décor was well thought out and the floorplan spacious. the only thing that let this down was the hustle and bustle of needing to collect the keys from a different location and then needing to make our way through the traffic. Then needing to checkout, removing your car from the car park and having to return back to the room to place the keys on the bench. However, I would most definitely return to this location.
Stayed 3 nights in May 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness
Beach Front Location. Modern Building. location. Pools.
Stayed 7 nights in Apr 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great apartment in fantastic building. Well presented.
Stayed 3 nights in Feb 2019

6/10 Okay

jack

Liked: Property conditions & facilities
Disliked: Cleanliness
The properties location was great and the facilities were in good condition, but the apartment we stayed in had a lack of appliances, (no toaster no kettle) The apartment could off also been cleaner, nominated areas were dusty and minor mould areas in the bath and on bathroom tiles were visible... considering we were paying top dollar to stay there Foxtel would have also been nice..
Stayed 5 nights in Jan 2019