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Quay Apartments Clarence House

Apartment with a 24-hour front desk, a quick walk to Friars Walk Newport

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Room
Exterior
Room
View from room
Interior entrance

Popular amenities

  • 24/7 front desk
  • Parking available
  • Laundry
  • Kitchen
  • Free WiFi

Explore the area

Map
Clarence Place, Newport, Wales, NP19 7AA
  • Riverfront
    ‪5 min drive‬
  • Celtic Manor Resort Golf Club
    ‪6 min drive‬
  • Tredegar House
    ‪8 min drive‬
  • Bristol (BRS-Bristol Intl.)
    ‪50 min drive‬

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View all photos for Premium Apartment, 1 Bedroom

In-room dining

Premium Apartment, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 431 sq ft
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Apartment, 2 Bedrooms

Living room

Premium Apartment, 2 Bedrooms

  • 700 sq ft
  • 2 bedrooms
  • River view
  • Sleeps 5
  • 2 King Beds

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About the area

Newport

St Julians, a neighbourhood in Newport, is home to Quay Apartments Clarence House. Newport Docks and Tredegar House are notable landmarks, and the area's natural beauty can be seen at Newport Wetlands. Friars Walk Newport and Riverfront are two other places to visit that come recommended.

What's nearby

  • Friars Walk Newport - 8 min walk - 0.7 km
  • Riverfront - 5 min drive - 2.8 km
  • Celtic Manor Resort Golf Club - 6 min drive - 5.0 km
  • International Convention Centre Wales - 6 min drive - 5.0 km
  • Tredegar House - 8 min drive - 4.7 km

Getting around

  • Newport (XNE-Newport Train Station) - 10 min walk
  • Bristol International Airport (BRS) - 54 min drive

Restaurants

  • ‪The Potters - ‬7 min walk
  • ‪Tiny Rebel Newport City Centre - ‬6 min walk
  • ‪Eshaal's Fish & Chips - ‬6 min walk
  • ‪Carpenters Arms - ‬6 min walk
  • ‪Academy - ‬5 min walk

About this property

Quay Apartments Clarence House

Apartment with a 24-hour front desk, a quick walk to Friars Walk Newport
Along with self parking, this smoke-free apartment building has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Other amenities include express check-in and express check-out. Each apartment features free WiFi and a kitchenette with an oven, a stovetop and a dishwasher. Added amenities include a Smart TV, an electric kettle and a down duvet. Weekly housekeeping is available.
Quay Apartments Clarence House offers 14 accommodations with a hairdryer and an iron/ironing board. Beds feature down duvets. Accommodation at this 3.5-star apartment has kitchenettes with stovetops, kitchenware and utensils and dishwashers. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Smart televisions are featured in guestrooms. Housekeeping is provided on a weekly basis.

Amenities

Kitchen
Free WiFi
Laundry
Parking available
24/7 front desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: GBP 10
Late check-in fee: GBP 25 for check-in between 11:00 PM and 12:30 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 15
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are available for GBP 25.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Secured self-parking fee: GBP 8 per day (in/out privileges)
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-in fee: GBP 25 for check-in between 11:00 PM and 12:30 AM
  • Late check-out fee: GBP 15 (subject to availability)
  • Crib (infant bed) fee: GBP 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Frequently asked questions

Is Quay Apartments Clarence House pet-friendly?

No, pets are not allowed at this property.

How much is parking at Quay Apartments Clarence House?

Self-parking is available for GBP 8 per day.

What time is check-in at Quay Apartments Clarence House?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Early check-in is available for a fee of GBP 10 (subject to availability). Late check-in is available from 11:00 PM to 12:30 AM for a fee of GBP 25.

What time is check-out at Quay Apartments Clarence House?

Checkout is at 11 AM. Late checkout is available for GBP 15 (subject to availability).

Where is Quay Apartments Clarence House located?

Located in St Julians, this apartment building is 0.5 mi (0.8 km) from Friars Walk Newport, and within 3 mi (5 km) of Newport Docks and Riverfront. University of Wales-Newport and Tredegar House are also within 6 mi (10 km). Newport (XNE-Newport Train Station) is 10 minutes by foot and Newport Station is 10 minutes.

Quay Apartments Clarence House Reviews

Reviews

8.6

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 77 out of 137 reviews
Rating 8 - Good. 34 out of 137 reviews
Rating 6 - Okay. 12 out of 137 reviews
Rating 4 - Poor. 7 out of 137 reviews
Rating 2 - Terrible. 7 out of 137 reviews

9.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

8.0/10

Check-in

8.6/10

Communication

10/10

Location

10/10

Listing accuracy

Reviews

8/10 Good

Denis

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent two bed apartment, clean, modern and great value. Lovely staff and easy parking.
Stayed 1 night in Jan 2025

10/10 Excellent

Leanne

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice spacious apartments but a little cold. They do have heaters if you can work out how to use them. But other than that had a nice stay.

8/10 Good

Luke

Liked: Cleanliness
I payed for 2 adults 1 child but when we got into the apartment there was only a double bed and a small sofa not suitable for sleeping
Stayed 2 nights in Apr 2025

10/10 Excellent

Curtis

Liked: Cleanliness, room comfort, communication
My stay was fantastic, close to where I needed to go, the staff was friendly and helpful
Stayed 3 nights in Jul 2024

10/10 Excellent

Yee fun

Liked: Cleanliness, room comfort, communication
Staff was kind and helpful. Spacing and enough kitchen facilities for cooking.
Stayed 1 night in Nov 2024

8/10 Good

Andrew

Liked: Cleanliness, amenities, property conditions & facilities, communication
The Quay apartments are very good once inside. Well presented equipped, warm with a great TV, bed and shower. There's a couple of handy shops adjacent to the building which is very convenient. Initially finding the property and parking was tricky as no obvious signage. I initially parked my car in an adjacent street and used google maps to walk to the entrance (which is shared with another business). Once fond staff were very helpful and friendly. Parking is in a multi storey around the back of the property about 150m walk, so not too bad. Overall a good place to stay if the town centre location suits.
Stayed 2 nights in Feb 2025

10/10 Excellent

jennifer

Liked: Cleanliness, room comfort, communication

Great accommodation stayed several times

stayed for a chill out night, love the apartments
Stayed 1 night in May 2024

10/10 Excellent

hossein

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing! They're so helpful, kind, and friendly. They gave us a 2-bed room which were very clean without any issue. Everything was awesome! Wow! Thanks for such a great service and made our new year sweet!
Stayed 1 night in Dec 2024

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Secure, nice location, friendly reception staff, clean
Stayed 1 night in May 2024

10/10 Excellent

Tracy

Liked: Cleanliness, room comfort, communication
Great location, quiet, well equipped bed super comfy.
Stayed 2 nights in Jul 2023

10/10 Excellent

Emily

Liked: Cleanliness, room comfort, communication

Very clean

When arriving there was a car park available £5 for the night - was just around the corner Wasn’t expecting the space to be so well presented Great to have a kitchen Good location Easy walking distance to restaurants and shopping centre Reasonable price for the area
Stayed 1 night in Dec 2024

10/10 Excellent

Elliot

Liked: Cleanliness, room comfort, communication
Amazing stay! Very easy to get to and an easy check in check out process. Lovely and clean and with a nice view! Had a good night stay 😁
Stayed 1 night in Mar 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, room comfort, communication

Home from home

Throughly enjoyed the stay
Stayed 2 nights in Mar 2024

10/10 Excellent

mary

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean, tidy, good location for walking to local restaurants. Convenient parking, ideal for a 1 night stay only criticism pillows too firm for our liking
Stayed 1 night in Jul 2024

6/10 Okay

Aiden

Disliked: Communication

Hotel

The stay was good lovely apartment itself, but couple bits that could be better, it was very cold only 1 heater in the room worked so was really cold with the children, bathroom light should be on the outside not behind the door. The battery’s in the control for the tv wasn’t working properly. Flooring was freezing
Stayed 1 night in Jan 2025

8/10 Good

Zeeshan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good, clean apartment, walking distance from all the key places in Newport.
Stayed 1 night in Nov 2023

10/10 Excellent

christine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Large rooms and beds, convenient location and quiet. Good kitchen area with excellent range of accessories. Minor critism re:condition of pots/pans.
Stayed 2 nights in Jun 2024

10/10 Excellent

Robert

Liked: Cleanliness, room comfort, communication

Newport

Easy to reach from Station and easy check in. Apartment very good, clean and spacious with everything needed. Only thing I didn't like was two single beds masquerading as a double. As only one night I managed. Great views and everything I wanted
Stayed 1 night in May 2024

10/10 Excellent

Laura

Liked: Cleanliness, room comfort, communication
Always feel right at home when I'm staying here. Nice to have the use of a full kitchen when travelling, and laundry facilities for that matter. The guys here always go out of their way to make you feel welcome and address any issues/requests. Would definitely come back if in the area again.
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Great Apartment

This place has excellent customer service and is very clean and neat.I would call it an excellent apartment complex and I fully recommend it
Stayed 1 night in Aug 2022

8/10 Good

Philip

Liked: Cleanliness, room comfort, communication

good and comfortable

Stay was good but worked everyday late so didn't go out
Stayed 4 nights in Feb 2023

10/10 Excellent

Murray

Liked: Cleanliness, room comfort, communication

A nice relaxing break

I selected this property because it had 2 bars close by, both of which were closed on the day of our visit, we asked the chap on reception about recommendations for a good Indian restaurant and he wasn’t wrong, unfortunately walking there was a bit precursors but the food was amazing and we got a cab back.
Stayed 1 night in Sep 2022

8/10 Good

Mohamed Gazzali Haneef

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good property, value for money. Should have been a free a car parking.
Stayed 1 night in Jun 2023

4/10 Poor

Brad

Didnt like the fact i had to pay 5 pounds to park didnt tell me thst wen i booked 🙃 the apartment its self is good the bed was awful as wass just 2 singles put on a king bed vwey uncomfortable and the pillows were like stone's
Stayed 1 night in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, amenities, communication
Property was clean and reasonable. No key for front door so left waiting outside for night porter to return from toilet
Stayed 4 nights in Nov 2023