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The Waterloo Hotel & Bistro

Hotel in Newport with a restaurant and a bar

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Photo gallery for The Waterloo Hotel & Bistro

Bar (on property)
Front of property - evening/night
Room
Breakfast area
Bathroom

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

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113 Alexandra Road, Newport, Wales, NP20 2JG
  • Place, Newport Transporter Bridge
    ‪1 min drive‬
  • Place, Tredegar House
    ‪4 min drive‬
  • Place, Celtic Manor Resort Golf Club
    ‪8 min drive‬
  • Airport, Bristol (BRS-Bristol Intl.)
    ‪51 min drive‬

Rooms & beds

Spaces

Number of living rooms
Price is avg per night

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About the area

Newport

Pillgwenlly, a neighbourhood in Newport, is home to The Waterloo Hotel & Bistro. The Gate Arts and Community Centre and National Museum Cardiff are cultural highlights, and some of the area's activities can be experienced at Cardiff Bay and Celtic Manor Resort Golf Club. Looking to enjoy an event or a game while in town? See what's happening at Principality Stadium or Newport Stadium.

What's nearby

  • Newport Docks - 14 min walk - 1.2 km
  • Newport Transporter Bridge - 1 min drive - 0.4 km
  • Tredegar House - 4 min drive - 3.7 km
  • Celtic Manor Resort Golf Club - 8 min drive - 6.3 km
  • International Convention Centre Wales - 8 min drive - 6.3 km

Getting around

  • Pye Corner Station - 7 min drive
  • Bristol International Airport (BRS) - 58 min drive

Restaurants

  • ‪Starbucks - ‬13 min walk
  • ‪Pizza Hut - ‬19 min walk
  • ‪Costa Coffee - ‬15 min walk
  • ‪Blue Oyster - ‬18 min walk
  • ‪Belle Vue Tea Room - ‬4 min drive

About this property

The Waterloo Hotel & Bistro

Hotel in Newport with restaurant and bar/lounge
Along with a restaurant, this smoke-free hotel has a bar/lounge and free self-parking. WiFi in public areas is free. Other amenities include a reception hall.
The Waterloo Hotel & Bistro offers 20 accommodations with a hairdryer and an iron/ironing board. Guests can surf the web using complimentary wireless Internet access. Bathrooms include baths or showers. Housekeeping is provided on a daily basis.
Our prices include all fees. No hidden fees.

Amenities

Parking included
Free WiFi
Restaurant
Business services
Bar
Housekeeping

House Rules

Check in after 3:00 PM
Minimum age to rent: 18
Check out before 11 AM
default

Pets

No pets allowed
default

Smoking

Smoking is not permitted

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

National rating

This property has received its official star rating from Visit Wales.

Frequently asked questions

Is The Waterloo Hotel & Bistro pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Waterloo Hotel & Bistro?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at The Waterloo Hotel & Bistro?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at The Waterloo Hotel & Bistro?

Checkout is at 11 AM.

Where is The Waterloo Hotel & Bistro located?

Located in Pillgwenlly, this hotel is within 1 mile (2 km) of Belle Vue Park, Newport Docks and Newport Cathedral. Friars Walk Newport and Newport Stadium are also within 2 miles (3 km).

Reviews

The Waterloo Hotel & Bistro Reviews

8.2

Very good

8.4/10

Cleanliness

9.2/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 9 out of 19 reviews
Rating 8 - Good. 5 out of 19 reviews
Rating 6 - Okay. 2 out of 19 reviews
Rating 4 - Poor. 3 out of 19 reviews
Rating 2 - Terrible. 0 out of 19 reviews

Reviews

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The owner was exceptionally helpful, adjusting the heating in my room and booking a couple of cabs for me when I went out in the evening. At breakfast I had the best hot chocolate I have had at a hotel for many years, too! I would definitely stay here again on a return visit to Newport.
Stayed 1 night in Oct 2018

4/10 Poor

Paul

Stayed 1 night in Nov 2021

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Victorian Hotel

Great family run hotel with excellent service. Modern comfortable rooms maintained to a high standard. Signature Victorian bar/dining area with decorative terracotta tiles.
Stayed 2 nights in Oct 2021

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Under new management, absolutely brilliant experience. The owners are friendly and very nice. The place is clean and looks great. On site parking with the gate locked in the night time. I strongly recommend this place is you are in Newport.
Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A warm welcome, a lovely large and comfortable room and a great breakfast.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2019

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Very good
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Nice old Hotel

Nice old fashioned Hotel with lots of character, not like a soulless modern chain. Lovely friendly staff.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Disliked: Room comfort
One of the windows would not shut close...about 2"s and there was a constant banging of doors from 9 pm until gone 11pm
Stayed 1 night in May 2019

4/10 Poor

Bingyang

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff, pity about the area.

If you can overlook the location, this would be a nice place. Rooms have been refurbished. Two things to avoid - the car park (entrance is so narrow and very difficult to get to), the lift - (more like Arkwright's till, I swear it sniggered when I tried to get both doors open and juggle bags).
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good friendly staff. Reasonable location for the town
Stayed 2 nights in Mar 2019

10/10 Excellent

Eifion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well worth staying

Lovely clean and very friendly place , breakfast was perfect evening meal ok steak not bad but expensive. Very cheap at £80 for rugby weekend as £500 plus in Cardiff
Stayed 1 night in Feb 2019

10/10 Excellent

Corine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gem of a find

The room was lovely and the food was really the best. The hotel has parking at the rear and the gates are locked to ensure the safety of your car. The owners are really welcoming and friendly.
Stayed 1 night in Feb 2019

10/10 Excellent

Corine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BRILLIANT HOTEL

This hotel was one of the best finds. All staff were friendly the rooms were lovely. The food was really the best with a choice of menus. I have to also mention how reasonable the bar prices were.
Stayed 1 night in Feb 2019

4/10 Poor

Paul

basic accom and facilities

negatives-room cold, bed hard, bar shut before 10pm, staff smoking outside, breakfast small.car park tight but not an issue , area not great. positives- quiet because no one staying
Stayed 1 night in Jan 2019

6/10 Okay

Anita

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good location for me, food is good but rooms are tired.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in a convenient location and relatively quiet. Staff were friendly. My room was clean and comfortable, with all the necessary amenities. My only complaint was that my shower was cold, even when turning up the temperature to full. Had I mentioned this to staff, I am sure they would have helped, but I did not have time to do this as I needed to be out early. Breakfast was served quickly and was tasty.
Stayed 1 night in Nov 2018