Castletown House Apartments

Aparthotel units with kitchens, near Kensington High Street

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Photo gallery for Castletown House Apartments

Room
Room
Property grounds
Room
Living area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Dryer
  • Parking available
  • Pet-friendly
  • Washer
  • Kitchen
  • Free WiFi

Explore the area

Map
11 Castletown Road, West Kensington, London, England, W14 9HE
  • Kensington High Street
    ‪9 min walk‬
  • Olympia Conference and Exhibition Centre
    ‪9 min walk‬
  • Hyde Park
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪23 min drive‬

Choose your unit

Apartment, Private Bathroom (Family Studio)

  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Apartment, Private Bathroom (One Bedroom Castletown )

  • 391 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Apartment, Private Bathroom (Studio with Kitchenette)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Apartment, Private Bathroom (3 Bedroom Apartment)

  • 742 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds

Apartment, Private Bathroom (2 bed Perham)

  • 624 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Apartment, Private Bathroom (Standard Studio)

  • 182 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About the area

London

Located in Hammersmith and Fulham, a neighbourhood in London, Castletown House Apartments is near a metro station. The area's natural beauty can be seen at Hyde Park and Thames River, while Natural History Museum and London Eye are popular area attractions. Check out an event or a game at Royal Albert Hall, and consider making time for Royal Botanic Gardens, Kew, a top attraction not to be missed.

What's nearby

  • Kensington High Street - 9 min walk - 0.8 km
  • Olympia Conference and Exhibition Centre - 9 min walk - 0.8 km
  • Natural History Museum - 4 min drive - 2.6 km
  • Westfield London Shopping Centre - 4 min drive - 2.8 km
  • Hyde Park - 5 min drive - 3.3 km

Getting around

  • West Kensington Underground Station - 2 min walk
  • West Brompton Station - 14 min walk
  • Heathrow Airport (LHR) - 28 min drive

Restaurants

  • ‪West Kensington London Underground Station - ‬2 min walk
  • ‪Famous Three Kings - ‬2 min walk
  • ‪Best Mangal II - ‬3 min walk
  • ‪The Old Oak - ‬5 min walk
  • ‪Coffee Underground - ‬3 min walk

About this property

Castletown House Apartments

Aparthotel units with kitchens, near Kensington High Street
Self parking, laundry facilities and express check-out are available at this aparthotel. WiFi in public areas is free. Other amenities include tour/ticket assistance. Each apartment provides a washer/dryer and a kitchen, plus free WiFi and a TV. Other amenities that guests will find include a coffee/tea maker and an electric kettle. Weekly housekeeping is available.
Castletown House Apartments offers 13 accommodations with washers/dryers and coffee/tea makers. Each accommodation is individually furnished and decorated. Accommodation at this 3-star aparthotel has kitchens.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a weekly basis.

Amenities

Kitchen
Washer
Dryer
Pet-friendly
Free WiFi
Parking available

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: GBP 75.00
Late check-in fee: GBP 75.00 for check-in between 10:00 PM and 10:00 AM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: GBP 75.00
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Host will greet you, lockbox

Pets

Pets are allowed for an extra charge of GBP 210.00, per accommodation, per week, plus a deposit of GBP 250.00 per week
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are available for GBP 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: GBP 50 per accommodation, per week.

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: GBP 50.00 per day
  • Pet deposit: GBP 250.00 per week
  • Pet fee: GBP 210.00 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in fee: GBP 75.00 (subject to availability)
  • Late check-in fee: GBP 75.00 for check-in between 10:00 PM and 10:00 AM
  • Late check-out fee: GBP 75.00 (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Castletown House Apartments pet-friendly?

Yes, pets are allowed at this property. There's a deposit of GBP 250.00 per week and a fee of GBP 210.00 per accommodation, per week. Service animals are exempt from fees.

How much is parking at Castletown House Apartments?

Self-parking is available for GBP 50.00 per day.

What time is check-in at Castletown House Apartments?

Check-in start time: 3 PM; check-in end time: 10:00 PM. Early check-in is available for a fee of GBP 75.00 (subject to availability). Late check-in is available from 10:00 PM to 10:00 AM for a fee of GBP 75.00.

What time is check-out at Castletown House Apartments?

Checkout is at 10 AM. Late checkout is available for GBP 75.00 (subject to availability).

Where is Castletown House Apartments located?

Located in Hammersmith and Fulham, this aparthotel is within a 15-minute walk of Cromwell Road, Kensington High Street and Olympia Conference and Exhibition Centre. Thames River and Stamford Bridge Stadium are also within 1 mile (2 km). West Kensington Underground Station is only a 2-minute walk and Barons Court Underground Station is 6 minutes.

Castletown House Apartments Reviews

Reviews

8.8

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 180 out of 369 reviews
Rating 8 - Good. 147 out of 369 reviews
Rating 6 - Okay. 27 out of 369 reviews
Rating 4 - Poor. 13 out of 369 reviews
Rating 2 - Terrible. 2 out of 369 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

9.4/10

Communication

Reviews

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, communication
Adequately eqipped but needs some updating of decorating and furniture, but staff very friendly and attentive. Thank you Mark.
Stayed 6 nights in Apr 2024

10/10 Excellent

Shelli

Liked: Cleanliness, amenities, property conditions & facilities, communication
This is the best property we have stayed at in Fulham. We are very close to the 2 main tube stations, excellent restaurants, and great choice of grocery stores. Mark is the best host, very kind, and caring and helped us with whatever we needed. We will definitely be returning!
Stayed 16 nights in Mar 2024

8/10 Good

Sandra

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great value for the price! Loved the location - close to multiple metro stations and great restaurants and cafes! Also close to many grocery stores and a full kitchen in your unit! Mark had excellent communication and made sure our stay was comfortable. Was a little small for 2 adults and 2 teens with lots of luggage but overall quite comfortable.

10/10 Excellent

Kirk

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very close to the tube, bus, groceries, restaurants. Great location and kitchen equipped for cooking, with washer and dryer.
Stayed 4 nights in Sep 2022

10/10 Excellent

Olivia

Liked: Cleanliness, amenities, property conditions & facilities, communication
I loved staying here! It was in a great spot close to tube station. Comfortable bed, nicely sized kitchen and bathroom, multiple grocery stores and excellent restaurants nearby. I throughly enjoyed my stay and would definitely stay here again.
Stayed 6 nights in Jun 2022

10/10 Excellent

Lori, Edmonton

Liked: Cleanliness, amenities
Excellent property in a great location with access to all major attractions in the city of London.
Stayed 6 nights in Dec 2019

10/10 Excellent

Carol, Vancouver Island, Canada

Liked: Cleanliness, amenities
Mark was very helpful with information when we made the booking and answered many of our questions This was our first visit to London. The property location was good for necessary shops and the underground. There was everything we needed in the apartment and we were very comfortable. Would recommend.
Stayed 3 nights in Nov 2019

10/10 Excellent

Greystone75, Ottawa ON

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the location, easy access to the tube, clean, well maintained
Stayed 6 nights in Sep 2019

10/10 Excellent

Penny, Ottawa, Canada

Liked: Cleanliness, property conditions & facilities, room comfort
Super convenient and comfortable. Large airy apartment with full kitchen. Perfect for a long stay.
Stayed 12 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and staff were excellent. Travelling as a group we were able to stay together and have the convenience of a living area and kitchen facilities.
Stayed 4 nights in Sep 2018

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super!

Excellent and a great location. Marc very welcoming. Definitely would go back.
Stayed 3 nights in Oct 2018

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

Nice accommodation, fairly close to the theatre district and main tourist attractions on the tube. Compact, but very clean, with kitchen area. Mark was very friendly and helpful.
Stayed 4 nights in Oct 2018

10/10 Excellent

Denise, Calgary, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mark, the property manager was great and always responded to any requests I had. The location was wonderful, really close to the tube and other amenities.
Stayed 6 nights in Sep 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
The fridge wouldn’t stay closed properly .... so we lost some food due to it spoiling. The shower door wouldn’t stay closed too. We were constantly having to hold the door closed. The worst thing thought was every time I went into the room I couldn’t stop coughing. All night long, I would cough non stop leaving me to believe that there was “something” in the apartment. ( allergen). The location was amazing and the staff, upon arrival, were wonderful though.
Stayed 3 nights in Jul 2018

6/10 Okay

Jason, Edmonton, Alberta, Canada

Disliked: Cleanliness, property conditions & facilities, room comfort

Not as per the pictures..

Don’t know if any of the pictures in the listing showed any aspect of our room...maybe the front of building. No air conditioning, no screens in windows. Very hot in all rooms. Floors and carpets needed a cleaning. Bathroom needed a good overall cleaning as well especially the tub/shower. Washing machine cabinet door hanging off hinges, pointed out when we walked in, didn’t seem to be a cause for alarm for the fellow who let us in.
Stayed 7 nights in Jul 2018

10/10 Excellent

Cory, Lyalta AB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly as described and nicely located between two tube stafions for quick access anywher
Stayed 4 nights in May 2018

10/10 Excellent

wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Castletown

Great staff ! really short walk to the Tube station Nice quiet neighborhood

10/10 Excellent

Darlene, Milton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to Stay for a Visit to London

Mark was kind enough to check us in early as the room was ready. The room was clean and comfortable. We both had a great sleep because the bed was comfy and the room was dark and quiet. This is the perfect location for getting into the city. It is about 3 blocks from a Piccadilly Line stop and about 1 block from a District Line stop. We were very happy that we chose to stay here.
Stayed 3 nights in Mar 2018
This review was submitted before 2018 and has not been verified.

8/10 Good

Zhong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

Mark was a fantastic host and turned our trip to a pleasant one with his detailed orientation, quick check in and extra mile service. The hotel is 2 min walk to Tube and 10 min walk to a huge supermarket. There are many small restaurants and convenience stores around the corner. A value choice if you stay for short visit to London.
Stayed 2 nights in Jun 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Fred, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location great value for money

This review was submitted before 2018 and has not been verified.

8/10 Good

Carolyn, Mississauga, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay accommodation in London,West Kensington

Comfortable accommodation for a couple for a short stay in the West Kensington area of London. Excellent location, short walk to both District and Piccadilly Underground lines, including direct access to Heathrow Airport. Quiet neighbourhood with many varies restaurants and small shops, including grocery stores. Kitchen clean and very well supplied. Lots of direct light for below ground accommodation. Check-in timely, departure easy, no issues. Will return.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

Liked: Room comfort

Fulfilled our needs nicely

Although listed as a 4 star hotel, it's actually more like a 3 star apartment. So we were surprised that it was more modest than expected, but that explained the low price anyway. The 4 star "hotel " designationis probably a mistake. The owner was a good guy, and he upgraded us to the 2nd floor corner suite, which was great. The basement rooms he had originally planned for us would have been not so good (so don't stay in the basement rooms if you can). The neighborhood is fine, not as posh as Earl's Court or Gloucester, but ok nevertheless. The hotel is very close to the underground station. The hotel is o na quiet street. I'd go there again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Amazing

Loved it. Very spacious studio with separate kitchen space. Close to the tube and great family-owned restaurants. Would definitely stay here again!
Stayed 6 nights in Jan 2025

8/10 Good

Pedro

Liked: Cleanliness, room comfort, communication
Stayed 4 nights in Dec 2024

4/10 Poor

Verified traveller

Liked: Communication
Disliked: Cleanliness, room comfort

Apartment C

That we didnt make painment in advance we will leave as soon as possible. I really dont get for what property receive 8,8 marks? The bed desperately need new mattress. General cleaning. Only good things is near tube station, realy near.
Stayed 7 nights in Dec 2024