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Buccament BAY ALL Inclusive

All-inclusive property with health club and massage/treatment rooms

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Photo gallery for Buccament BAY ALL Inclusive

View from property
Garden
Infinity pool
Beach
Room amenity

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Bar
  • Pool
  • All-inclusive
  • Restaurant
  • Business services

Explore the area

Map
Buccament Bay, PO Box LY39 Layou, Kingstown
  • St. George's Anglican Cathedral
    ‪7 min drive‬
  • Kingstown Market
    ‪7 min drive‬
  • St Vincent Botanic Gardens
    ‪8 min drive‬
  • Argyle (SVD-Argyle Intl.)
    ‪22 min drive‬

Rooms & beds

Spaces

View all photos for Deluxe Villa, 2 Bedrooms, Garden View

Terrace/patio

Deluxe Villa, 2 Bedrooms, Garden View

  • 1345 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Villa, 2 Bedrooms, Garden View

Pool

Villa, 2 Bedrooms, Garden View

  • 1345 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Villa, 1 Bedroom, Beachfront

View from room

Deluxe Villa, 1 Bedroom, Beachfront

  • Ocean view
  • 828 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Villa, 1 Bedroom, Garden View

Terrace/patio

Deluxe Villa, 1 Bedroom, Garden View

  • 828 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Garden View

Terrace/patio

Villa, 1 Bedroom, Garden View

  • 850 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Elaenia)

Room

Suite, 2 Bedrooms (Elaenia)

  • 1336 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Villa, 4 Bedrooms, Beachfront

View from room

Grand Villa, 4 Bedrooms, Beachfront

  • Ocean view
  • 2368 sq ft
  • Sleeps 10
  • 6 Single Beds

View all photos for Deluxe Villa, 2 Bedrooms, Beachfront

Room

Deluxe Villa, 2 Bedrooms, Beachfront

  • Ocean view
  • 1345 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Junior Suite (Elaenia)

Room

Junior Suite (Elaenia)

  • 688 sq ft
  • Sleeps 2
  • 1 Double Bed

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The price is CA $134
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About the area

Kingstown

Located in Kingstown, Buccament BAY ALL Inclusive is near the beach. Windward Islands and Buccament Forest Nature Trail reflect the area's natural beauty and area attractions include Botanical Gardens and Montreal Gardens.

What's nearby

  • Botanical Gardens - 6 min drive - 4.5 km
  • St. George's Anglican Cathedral - 7 min drive - 5.5 km
  • Kingstown Market - 7 min drive - 5.8 km
  • St Vincent Botanic Gardens - 8 min drive - 6.1 km
  • Fort Charlotte - 9 min drive - 4.5 km

Getting around

  • Argyle (SVD-Argyle Intl.) - 48 min drive

Restaurants

  • ‪Veejays - ‬9 min drive
  • ‪KFC - ‬10 min drive
  • ‪Beach Front Restaurant & Bar - ‬11 min drive
  • ‪Basil's Bar - ‬10 min drive
  • ‪KFC - ‬9 min drive

About this property

Buccament BAY ALL Inclusive

All-inclusive property with health club and massage/treatment rooms
An outdoor pool, a restaurant and a health club are available at this property. Additionally, a beach bar, a snack bar/deli and a conference centre are on-site.
Buccament BAY ALL Inclusive offers 102 accommodations. Beds feature premium bedding.
Recreational amenities at the property include an outdoor pool and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking
Snorkelling

Land activities

Fitness facilities
Football
Tennis
Volleyball

Entertainment

On-site entertainment and activities

Amenities

Pool
All-inclusive
Restaurant
Gym
Business services
Bar

House Rules

Check in after 3 PM

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 500.00 per stay
  • A tax is imposed by the city: USD 2.96 per room, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Buccament BAY ALL Inclusive have a pool?

Yes, this property has an outdoor pool.

What time is check-in at Buccament BAY ALL Inclusive?

Check-in begins at 3 PM.

Are there all-inclusive benefits at Buccament BAY ALL Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include snorkelling, kayaking, football and more.

Where is Buccament BAY ALL Inclusive located?

Situated near the beach, this all-inclusive property is steps from Windward Islands and within 6 mi (10 km) of Botanical Gardens and St. George's Anglican Cathedral. Kingstown Market and St Vincent Botanic Gardens are also within 6 miles (10 km).

Buccament BAY ALL Inclusive Reviews

Reviews

7.6

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 36 out of 126 reviews
Rating 8 - Good. 48 out of 126 reviews
Rating 6 - Okay. 26 out of 126 reviews
Rating 4 - Poor. 9 out of 126 reviews
Rating 2 - Terrible. 7 out of 126 reviews

8.6/10

Cleanliness

7.6/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

This review was submitted before 2018 and has not been verified.

4/10 Poor

Wendy, Ontario, Canada

Liked: Staff & service, room comfort
Very disappointing. Advertised as a 5 star. I'm sure it was when it was built. There are so many problems that need to be addressed. We were never sure where we were going to be eating dinner. Had to check each afternoon because only one or two of the restaurants were open. Breakfast and lunch were the same buffet with limited lukewarm choices every day. The bar closed 2 evenings when we were there at 6:00 p.m. leaving nothing for guests to do. No entertainment. Very dark, needs more lighting at night. No activities at the hotel. Beach towels never available, ended up keeping ours for the time we were there just to make sure we had one. One of the pools was closed for 5 days because it was green. On an upbeat note, the staff, when they were there, because they were striking, were very friendly, and went out of their way to help. Unfortunately for the wonderful people of St. Vincent, I can't imagine the resort functioning and receiving guests for much longer unless something is done.
This review was submitted before 2018 and has not been verified.

4/10 Poor

Steve, ontario

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Beautiful Resort but Major Problems

The resort is absolutely beautiful but having financial difficulties. The restaurants were often not open leaving the buffet to handle all the guests. The explanation from the manager was that the Staff did not show up to work. Upon further questioning, the staff said they hadn't been paid since September. The ones that were sticking around were hoping for a take over so they still had job. The pool was going green and the general maintenance was falling apart. It's too bad because as I mentioned the resort was beautiful.
This review was submitted before 2018 and has not been verified.

8/10 Good

J, Saint John NB

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful Resort with Mountain and Beach views

This is a beautiful resort with spectacular views of the lush St. Vincent foliage. Some of the best food we've ever eaten in the Caribbean. The beachfront villa we had was very spacious, clean and well laid out. Our villa was the only private 2 bedroom beachfront, with a private plunge pool. It was on the main path of the wait staff, so there was no running dry while being in your private pool on the beach. All in all the resort was just fantastic and a real hidden Caribbean gem! Now the bad.... After arriving we find out that Harlequin is going into receivership. We did notice and had some minor issues during our stay. We did have to make adjustments on a few occasions. However, the issues we had were not staff related and it was out of there control. Buccament Bay Resort has some of the best staff we have ever come across during our many years of travel. At the end of the day with all the hiccups, we had a fantastic trip and loved the resort.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Puloma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buccament Bay Hotel and Resort

This resort was absolutely stunning! We immediately got room upgrades, and was placed in Villas. The villas were very well kept and the resort in its entirety is absolutely stunning! Amazing service. Only issue was that when we went to dinner, there were nights where we had to wait 1 hour just for an appetizer.
This review was submitted before 2018 and has not been verified.

8/10 Good

Deneen , ON canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really nice hotel .. The staff were wonderful..

We really loved this resort.. Yes, the airport is a bit of a pain but when the new airport opens it will be smooth sailing. ( although our issue was more with Barbados airport than with SV.. We LOVED our spacious 2 bedroom suite in the Eleania suites .. Close to the main areas and the woman that cleaned our room went over and above her job.. Basically , the staff of this resort are awesome! We were amazed how great the snorkelling was right off the beach.. Also the food was excellent.. ! No complaints here!!
This review was submitted before 2018 and has not been verified.

8/10 Good

c and k, Toronto, ont.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful surroundings

My wife and I have just returned from a 10 night stay at Buccament Bay I have never written a review before but feel I must to set the record straight. First off this island is absolutely breathtaking I really can not say enough, beautiful scenery everywhere you look. The staff are incredible and make you feel so welcome such lovely people on and off of the resort. All the restaurants were delicious never had one bad meal. We never felt unsafe and did not hear about anybody encountering any trouble at all. The beach and pools were absolutely beautiful. We not hesitate to return to this resort at a later date.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Diamond in the Rough

A beautiful resort and beach. Staff were friendly and food, particularly Jacks was quite good. Service, however was inconsistent. I believe staff were trying their best and felt that Management was more the issue. At times the staff did not seem empowered to do the right thing. A couple examples of frustration: 1) Many new guests arrive in the morning because of incoming flights to the Island are scheduled. While one may not expect their room to be ready until official check in time, you would not expect to be told that you have use of the facility but any food or drink will be an extra expense. We had an excursion where the Resort was supplying the food for lunch. The food arrived 1 hour after the scheduled departure time of the excursion. The resort has a lot of potential to be a fabulous destination. Management needs to provide the right training and empower their staff to move it from a good resort to a great resort.
This review was submitted before 2018 and has not been verified.

8/10 Good

Rainbow27s

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time at Buccament Bay on our honeymoon. Great staff, nice beach location. Great food as well. Only thing is that alcohol is only served from 12 noon to midnight. It was a very relaxing trip and we would recommend this resort to couples wanting a quiet getaway. Not really the place to be if you're looking to party it up big. Getting to and from town isn't that easy (30 min drive on hilly terrain.) Would cost $50 US return in a taxi or if you're as adventurous as we were $3 return on a minibus. But overall, great experience here and would definitely recommend to others!
This review was submitted before 2018 and has not been verified.

4/10 Poor

Bashee, Toronto, Ontario

Liked: Property conditions & facilities
Disliked: Staff & service

Unfortunate events

The first 2 days were great with excellent treatment. Afterwards we felt isolated, we reserved our pool chairs and they were given to others. People around the pool were served and attended to but not us (entire stay). We served and did everything ourselves. We always had to ask for water since our fridge wasn't stocked all the time. One day we had no toilet paper for the entire day, only when they brought us towels in the evening we got toilet paper. We also had no towels because there machine was broken, until the evening. We had bottled water in the fridge, to our surprise when drinking, it had sprite in it. We had a private beach front dinner, however there were 2 stray dogs around us, when we complained the staff told us not to worry about it. We had 3 days of massages booked (part of our package), after the horrible rude service and inadequate massage on the first day, we never returned. We had booked a dinner at The Bay restaurant, after a one hour wait at our tables with no food (people that came after us, got there dinner and dessert) we noticed our food got taken to the wrong table and rejected back to the kitchen. We asked the server, she lied by saying "guests ahead of you haven't received there dinner". My wife contacted the front desk, the manager of The Bay restaurant contacted us and apologized, he sent champagne and dinner to our room, however it wasn't made well (we had cream pasta with no cream), so we didn't eat it. This was a honeymoon disaster.
This review was submitted before 2018 and has not been verified.

4/10 Poor

Natalie, Toronto, Canada

Disliked: Cleanliness, staff & service, room comfort

A Good looking place in pictures, but DISAPOINTED

A 30 minute checking in and checking out process, to not having the correct change. Staff is the laziest people I have ever encountered. Dirty sheets on our bed, I guess they forgot to change them from the previous checkout. This place is literally ghost town when the sun goes down. Just horrible management in simple words. The only good thing is you will get a nice tan.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Place; Fantastic Value

We stayed at the Buccament in mid-March, and found the staff, facilities and food to be very good. The location is lovely with the mountains in the background. The Deluxe Villas are wonderfull -spacious, comfortable, fully air conditioned,with a very nice plunge pool and amazing bathrooms. The beach is excellent as is the swimming and the good snorkeling right off shore. It is all-inclusive as indicated, and an incredible value for the price - a fraction of what other, similar resorts cost. The only area that needs some work is the excursions - they have them, but you have to ferret out the information, and organizing them takes a while. That said, we had a great time.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very mordern rooms. great stay.

Food was out of this world, it was buffet for all meals. Some of the restaurants like Jacks and the Italian restaurant was closed. but the bay restaurant made up for it.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Beautiful hotel but very poor service!

Unfortunately, during our time at Buccament the majority of staff was on strike. However, the few that were there did an amazing job doing everything. The food was a big disappointment and 2 of their resteraunts a were not open, the steakhouse and the cafe. Therefore, every meal was eaten at the beach club. For a five-star, all inclusive resort, this was truly a disappointment and I will not return nor recommend this resort to anyone until all of the management issues have been resolved.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Miranda , Trinidad

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Well-kept facility

We booked this place for our anniversary based on the positive reviews we got from friends and family who stayed here before. We heard about the great steaks at Jack's steakhouse which increased our anticipation and the dessert and ice cream palour. When we got there and attempted to make a reservation for the steakhouse we were told due to a flood the country suffered back in 2013 the restaurant was closed to facilitate repairs. After hearing the disappointing news we attempted to reserve at the Italian restaurant but was told that was also closed at the moment but should be opening soon. Fast forward, we had to eat dinner at the main restaurant which was okay. The second night we got the option to dine at safran restaurant where had a pleasant experience. Amid the dessert and ice cream palour remains closed and the staff seemed very surprised when we enquired. The staff seemed demotivated execute their duties with little or no enthusiasm. The guy that does the BBQ works hard and should be given a break in between. Orenzo at the front desk was also very welcoming and went the extra mile to make us comfortable. The facility was well-kept, housekeeping came daily, items in the mini refrigerator was replenished often. We enjoyed the plunge pool, the beach and the villa itself. I am not sure if I would revisit this place again or maybe until the what seems to be financial issues have been sorted out.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Jamila, Trinidad

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

My 2nd Experience did not match my 1st Experience

This was my second time visiting Buccament Bay. I went there in January 2016, and I enjoyed it soooo much, that I recommended it to a number of my friends and also decided to visit it another time myself . I must say I was disappointed. The quality of the product being offered declined significantly from January to November 2016. There was a decrease in the variety of drinks and the quantity and variety of food. My expectations based on my previous experience was not met. Despite the disappointment, I still enjoyed myself, but compared to the first time the change was noticeable.
This review was submitted before 2018 and has not been verified.

8/10 Good

Kim, TT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved the place, loved the people, loved the food

The hotel is about 30-45 minutes from the airport. The drive is scenic but the entrance to the hotel is a bit scary. It's a busy place for locals including fishermen. It almost feels like a back entrance but it's not. The reception was lovely and we were upgraded to a Deluxe Garden View Villa (from Elaenia Suite) for free. We were 'driven' to the villa on a small golf cart. The room was super luxurious and very clean. We enjoyed a private plunge pool. The bathroom was spa-like. The shower area contained a rain shower with jets and loose pebble floor topped with a wooden crate for draining. The room also contained a Lavazza espresso machine (and lavazza coffee pods) of which we made full use. You're provided with milk, shandy, pepsi, sprite and bottled water in the fridge - replenished frequently. The resort is beautiful during the day. The place could do with better lighting at nights. The service was great throughout. The food was great and when the coffee house was open, their offerings were superb. The one downside we found was that restaurants closed sporadically, even with reservations. HQ (the coffee house and one place to get snacks outside of meal times) was closed for a full day without prior notice / alternative arrangements. The kitchen at The Bay (the only other place apart from HQ to get a snack) was also closed without notice on that same day. Guests were left without meal/snack options for a window between lunch and dinner that day.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Mr. Smith, Trinidad W.I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breath taking view, magnificent location

This review was submitted before 2018 and has not been verified.

2/10 Terrible

world traveller, r

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Miss-selling this hotel as luxury

This review was submitted before 2018 and has not been verified.

8/10 Good

Kimi, trinidad

Liked: Cleanliness, property conditions & facilities, room comfort

Great hotel

I stayed for a weekend. The staff were pleasant and room excellent. We were upgraded to a deluxe cabana. the food was great and it was an overall good experience!
This review was submitted before 2018 and has not been verified.

8/10 Good

Jillian, TO, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing weekend getaway!

The resort was beautiful and relaxing. The villa was ultra comfortable with king size bed snd your own plunge pool outside the patio doors. Bathroom was impressive with super rain showers. WiFi and AC up to par. Will definitely visit again.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice hotel but had a lot of issues

Hotel is lovey, rooms are clean and modern but hotel didn't live up to the all inclusive standards as a lot of items were out of stock and not available. Staff weren't accommodating. The wait for a cart to get around is very long and hotel seem to be running on a day to day basis as items were being stocked at the bar only when and while there as beers were most time hot. However I will visit again maybe when their issues are sorted out as there is a lot of potential at the hotel
This review was submitted before 2018 and has not been verified.

8/10 Good

Jo, Trinidad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful location, mountains and beachfront

Good food,great setting , Lovely dinners and attentive staff.Enjoyed fine dining and ambience.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Pratesh, Trinidad and Tobago

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
My overall stay at Buccament Bay was disappointing because of some of its staff.The overall friendliness of its staff was lacking, not what you would expect at a Caribbean Resort. The physical appearance of the hotel is great but the service from its staff needs great improvement. The servers at the Bay Restaurant (main restaurant and bar at the hotel) was terrible, at times I felt as thought they were paying me to be at the hotel and not the other way around. I really don't like to go down this road but I think it must be said, there was a very noticeable difference in service being given to foreign guests versus what was given to locals (myself and friends being from the Caribbean), e.g. one night we ordered and couple glasses of wine and was given it in scotch glasses, of which we made no issue probably they were out of wine glasses at the time but 30 seconds later a foreign came and sat next to us and order the same wine and got it in long stemmed wine glasses, this was extremely disappointing. Mention must be made of Shenelle at Jack's Steak House she was our server one night for dinner and she was excellent, all of their staff should aim to be more like Shenelle. The hotel has potential to be a great low cost All Inclusive Resort but more attention definitely needs to be paid to their staff.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Omar , Trinidad is

Liked: Cleanliness
Disliked: Staff & service

Worst birthday vacation due to Hotel Negligence

A party of 6 of us went to this resort to celebrate my mom's 60th bday. From check in to the actual hotel stay, everything was fine. Until on my mom's birthday night, before we went to dinner, she came to meet us at our villa, when she tripped over a BLACK hose that was LAYING ACROSS the Walkway for no reason as it was not being used in the DARK WALKWAY. She got a busted lip inside and out, a busted nose and a swollen leg. We immediately reported it to front desk and requested a medic. Long story short, she received medical attention the following day 16 hours after, where she had to go outside of the premises taking away further from out vacation, and the resort saw it fit to send security to receive statements about the incident from her before actually being attended to medically. The resort showed negligence firstly as there is no lighting on the walkway to the villa, there was a black hose laying across the walkway in the dark and it was no being used. This is definitely a safety violation as I'm sure hotels must be governed by some sort of health and safety rules. The resort showed no remorse as the hose was still there the following day til we removed it ourselves, then a few hours later, it was there again. They showed no concern as we finally got to the doctor 16 hours after and this was only because we kept requesting it! The hotel is great but the negligence, the lack of concern and lack of decorum that the administrating staff appalling!