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Hotel y Suites Axolotl

Apartment in Chignahuapan with free parking

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Photo gallery for Hotel y Suites Axolotl

Exterior
Terrace/patio
Front of property
Room
Dining room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Barbecue grill
  • Pet-friendly
  • Outdoor space
  • Parking included
  • 24/7 front desk
  • Free WiFi
CA $33
includes taxes & fees
Sep 9 - Sep 10

Explore the area

View in a map
Matamoros Toltempan, Chignahuapan, PUE, 73300
  • Basilica of the Immaculate Conception
    ‪8 min walk‬
  • Chignahuapan Downtown Park
    ‪8 min walk‬
  • Casa del Axolote
    ‪8 min walk‬

Choose your unit

View all photos for Family Triple Room

Room

Family Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Apartment, 2 Bedrooms

Room

Family Apartment, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 7
  • 3 Double Beds and 1 Twin Bed

View all photos for Traditional Double Room

Room

Traditional Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, 2 Bedrooms

Room

Family Room, 2 Bedrooms

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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About the area

Chignahuapan

Chignahuapan is home to Hotel y Suites Axolotl. Piedras Encimadas Valley and Necaxa Dam are two other places to visit that come recommended.
View more Apartments in ChignahuapanOpens in a new window

What's nearby

  • Basilica of the Immaculate Conception - 8 min walk - 0.8 km
  • Chignahuapan Downtown Park - 8 min walk - 0.8 km
  • Casa del Axolote - 8 min walk - 0.8 km
  • Parroquia de Santiago Apóstol - 10 min walk - 0.9 km
  • Quetzalapan Falls - 11 min drive - 9.8 km

Restaurants

  • ‪Hamburguesas Chalos - ‬13 min walk
  • ‪La Confluencia - ‬12 min walk
  • ‪Taquería "El Tío Chano - ‬11 min walk
  • ‪El Veneno - ‬10 min walk
  • ‪Farfalla Café - ‬15 min walk

About this property

Hotel y Suites Axolotl

Apartment in Chignahuapan with free parking
A 24-hour front desk, a garden and barbecues are available at this smoke-free apartment building. Self parking is free. Other amenities include a TV in a common area. Each apartment has 2 bedrooms and offers free WiFi and a pillowtop bed. For a bit of entertainment, guests will find a Smart TV with cable channels, and other amenities include premium bedding and a rainfall shower. Housekeeping is available once per stay.
Hotel y Suites Axolotl offers 6 accommodations with blackout curtains. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead. This Chignahuapan apartment provides complimentary wireless Internet access. Housekeeping is offered once per stay and hairdryers can be requested. Housekeeping is provided on a limited basis.

Our prices include all fees. No hidden fees.

Amenities

Pet-friendly
Parking included
Free WiFi
Outdoor space
Barbecue grill
24/7 front desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Check-out instructions

The host requires you to complete the following before checking out:
Remove personal items
Turn off the lights, lock the doors and return the keys

Access methods

Staffed front desk

Pets

Pets stay for free
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Cleaning/housekeeping/linen are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a first aid kit
This property is professionally cleaned

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Hotel y Suites Axolotl pet-friendly?

Yes, this property allows cats and dogs (limit 1 total). Some restrictions may apply, so please contact the property for more details.

How much is parking at Hotel y Suites Axolotl?

Self-parking is free at this property.

What time is check-in at Hotel y Suites Axolotl?

Check-in start time: 3:00 PM; check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Hotel y Suites Axolotl?

Checkout is at noon.

Where is Hotel y Suites Axolotl located?

Situated in Chignahuapan, this apartment building is 17.1 mi (27.5 km) from Piedras Encimadas Valley.

Hotel y Suites Axolotl Reviews

Reviews

8.6

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 28 out of 43 reviews
Rating 8 - Good. 7 out of 43 reviews
Rating 6 - Okay. 4 out of 43 reviews
Rating 4 - Poor. 0 out of 43 reviews
Rating 2 - Terrible. 5 out of 43 reviews

8.8/10

Cleanliness

7.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

9.2/10

Communication

Reviews

10/10 Excellent

Gabriel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice hotel to spend the night!
Stayed 1 night in Dec 2024

6/10 Okay

Viroun

Liked: Property conditions & facilities, communication
Just ok
Stayed 1 night in Jun 2024

10/10 Excellent

Marcos

Liked: Cleanliness, amenities, property conditions & facilities, communication
Fabuloso
Stayed 2 nights in Feb 2024

6/10 Okay

Andre

Liked: Cleanliness, property conditions & facilities, communication
Disliked: Amenities
This property is new and kept clean. The photos are beautiful. They provide great bedding and towels. There is good hot water, but water pressure is low. There is a great kitchen, but no cook wear or utensils which renders it useless. There is no heat or air conditioning. We visited in January and it gets very cold there in the winter. We brought a small heater, so we were comfortable enough, but without the heater we would have been warmer outside. I would stay there again, but I would travel with all I need to be comfortable there and I might try to find a place with air conditioning if it was a warm time of year.
Stayed 2 nights in Jan 2025

10/10 Excellent

Leonel

Liked: Cleanliness, amenities, property conditions & facilities
Excelente estancia, departamento muy limpio, también muy económico. Muy recomendable.
Stayed 1 night in May 2025

10/10 Excellent

Victor

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Apr 2025

8/10 Good

Elvis

Liked: Cleanliness, amenities, property conditions & facilities, communication
Muy bien
Stayed 2 nights in Apr 2025

10/10 Excellent

GUADALUPE

Liked: Cleanliness, room comfort, communication
EL LUGAR ES MUY BUENO Y BONITO Y LA ETENCION MUY BUENA, LO UNICO QUE NO ME GUSTO ES QUE POR EL TIPO DE PISO QUE TIENE ES MUY FRIA LA HABITACION, PERO TODO LO DEMAS MUY BIEN
Stayed 2 nights in Apr 2025

8/10 Good

Yara

Liked: Cleanliness, amenities, property conditions & facilities
ES UNA PROPIEDAD QUE ESTA EN UN LUGAR CON POCAS CONSTRUCCIONES AL REDEDOR EL INTERNET NO LLEGA BIEN A LAS HABITACIONES Y NUNCA PUDE USAR EL SERVICIO DE TELEVISIÓN POR LA SEÑAL
Stayed 1 night in Feb 2025

10/10 Excellent

Otoniel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Me gusto la limpieza del lugar
Stayed 1 night in Feb 2025

10/10 Excellent

Gregorio Mario

Liked: Cleanliness, property conditions & facilities, communication
buen servicio
Stayed 1 night in Jan 2025

10/10 Excellent

Arabela

Liked: Cleanliness, amenities, property conditions & facilities, communication
Todo estaba cerca las personas en el hotel muy amables
Stayed 3 nights in Jan 2025

2/10 Terrible

Maria

Disliked: Cleanliness, property conditions & facilities, communication
Las habitaciones estaban muy sucias y muy deferidas, no cerraba las puertas de las recámaras ni del baño a la cocina integral le faltaban puertas que estaba tiradas en la parta de adentro , la puerta de la entrada tenía un hueco y se colaba mucho frío , las persianas estaban incompletas , muy malas condiciones de las habitaciones!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Jorge

Liked: Cleanliness, property conditions & facilities, communication
La verdad es que está muy tranquilo ideal para descansar
Stayed 1 night in Dec 2024

6/10 Okay

Juan manuel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Todo bien muy limpio muy amable los empleados muy seguro el único problema es que no ahí suficiente agua caliente solo te alcanza para bañarse una persona
Stayed 1 night in Nov 2024

10/10 Excellent

Karim

Liked: Cleanliness, amenities, property conditions & facilities, communication
exelente lugar
Stayed 2 nights in Nov 2024

2/10 Terrible

Irela

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Sucio y ruidoso. No hay amenidades en el baño mas que un sobre de shampoo para 4 personas. Toallas sucias. No hay ningun equipo para cocinar a pesar de que es una suite-departamento. El estacionamiento es un problema ya que hay que esperar a que despierten a otros huespedes para poder sacar tu auto.
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities, communication
El departamento esta muy bien ubicado, con todo lo necesario para descansar y turistear por la zona central y alrededores
Stayed 2 nights in Oct 2024

10/10 Excellent

Oscar

Liked: Cleanliness, amenities, property conditions & facilities, communication
Recomendado
Stayed 1 night in Sep 2024

8/10 Good

Yess

Liked: Cleanliness, amenities, communication
Las condiciones interiores salvó por la chapa del baño por dentro y la llave del lavabo que se safan o mueven, respectivamente.
Stayed 1 night in Aug 2024

10/10 Excellent

Claudia lorena

Liked: Cleanliness, room comfort, communication
Stayed 1 night in May 2024

8/10 Good

Fernando

Liked: Cleanliness, amenities, property conditions & facilities, communication
.
Stayed 2 nights in May 2024

10/10 Excellent

Mariana

Liked: Cleanliness, amenities, property conditions & facilities, communication
Bonitas instalaciones
Stayed 1 night in May 2024

10/10 Excellent

Armando

Liked: Cleanliness, amenities, property conditions & facilities, communication
Muy atentos en todos los sentidos
Stayed 1 night in Apr 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, property conditions & facilities, communication
Stayed 1 night in Mar 2024