Ambiance Suites Cancun

Central Cancun aparthotel connected to a shopping centre, a quick walk to Plaza Las Americas

Choose dates to view prices

Photo gallery for Ambiance Suites Cancun

Television
Room
Room
Outdoor pool
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Gym
The current price is CA $60
CA $78 total
includes taxes & fees
May 27 - May 28

Explore the area

Map
Av. Tulum No. 227 S.M. 20, Cancun, QROO, 77500
  • Plaza Las Americas
    ‪8 min walk‬
  • Plaza 28
    ‪14 min walk‬
  • Langosta Beach
    ‪9 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪19 min drive‬

Choose your unit

Estándar Superior King

  • 355 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2

Estándar King

  • 323 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2

Junior Suites Matrimonial

  • 538 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 4

Luxury Double Room

  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Estándar Matrimonial

  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Estándar Superior Matrimonial

  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suites King

  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Cancun

Located near the beach, Ambiance Suites Cancun is in Downtown Cancun neighbourhood and is connected to a shopping centre. Plaza Las Americas and La Isla Shopping Mall are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Langosta Beach and Tortuga Beach. Cancun Convention Center and Iberostar Cancun Golf Course are two other places to visit that come recommended.

What's nearby

  • Plaza Las Americas - 8 min walk - 0.7 km
  • Plaza 28 - 14 min walk - 1.2 km
  • Puerto Cancun Marina Town Center - 4 min drive - 2.8 km
  • Langosta Beach - 9 min drive - 8.1 km
  • Tortuga Beach - 11 min drive - 9.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 16 min drive

Restaurants

  • ‪Los Tarascos - ‬4 min walk
  • ‪Chila y Quil - ‬4 min walk
  • ‪Vips - ‬4 min walk
  • ‪La Playita Seafood & Mojitos Bar - ‬5 min walk
  • ‪Las Originales Carnes en su Jugo - ‬6 min walk

About this property

Ambiance Suites Cancun

Central Cancun aparthotel connected to a shopping centre, a quick walk to Plaza Las Americas
This aparthotel features an outdoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas, free valet parking and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli and a conference centre are on-site. Each apartment offers comforts like premium bedding and a down duvet, plus free WiFi and a flat-screen TV with cable channels. Added amenities include free wired Internet, a minibar and room service.
Ambiance Suites Cancun offers 59 air-conditioned accommodations with minibars and a safe. Beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.

Amenities

Pool
Parking included
Free WiFi
Restaurant
Air conditioning
Laundry

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 480
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 480

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 125 to 500 for adults and MXN 90 to 400 for children
  • Early check-in fee: MXN 480 (subject to availability)
  • Late check-out fee: MXN 480 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Ambiance Suites Cancun have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Ambiance Suites Cancun pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ambiance Suites Cancun?

Self-parking and valet parking are free at this property.

What time is check-in at Ambiance Suites Cancun?

Check-in start time: 3 PM; check-in end time: midnight. Early check-in is available for a fee of MXN 480 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Ambiance Suites Cancun?

Checkout is at noon. Late checkout is available for MXN 480 (subject to availability).

Where is Ambiance Suites Cancun located?

Located in Downtown Cancun, this aparthotel is 0.3 mi (0.6 km) from Plaza Las Americas, and within 6 mi (10 km) of Langosta Beach and Tortuga Beach. Cancun Convention Center and La Isla Shopping Mall are also within 9 mi (15 km).

Ambiance Suites Cancun Reviews

Reviews

8.4

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 479 out of 1020 reviews
Rating 8 - Good. 350 out of 1020 reviews
Rating 6 - Okay. 112 out of 1020 reviews
Rating 4 - Poor. 39 out of 1020 reviews
Rating 2 - Terrible. 40 out of 1020 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

8.4/10

Communication

Reviews

10/10 Excellent

Irma

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great staff , great location. thank you
Stayed 2 nights in Feb 2025

6/10 Okay

Mohammadjavad

Liked: Amenities
Disliked: Property conditions & facilities, communication
Hot water was not available all the time. Taking shower was hard due to water pressure. There was a problem with bathroom door and everything outside of shower room gets wet when taking shower. Staff hardly speak english.
Stayed 5 nights in Feb 2025

4/10 Poor

Jonathan

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Terrible, do not recommend at all. No hot water, staff trying to run scam. Wall and ceiling all broken
Stayed 2 nights in Jan 2025

8/10 Good

Alaa

Liked: Property conditions & facilities, communication
Disliked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Afra

Nice place, decent value for price
Stayed 1 night in Dec 2024

6/10 Okay

Tarun

Liked: Cleanliness, communication
The room had coffee maker but no coffee pods. The AC was pretty loud. Some drawers had broken knobs.
Stayed 1 night in Nov 2024

8/10 Good

Tanusri

Liked: Cleanliness, room comfort, communication
Average. Room is clean but sticky and humid.
Stayed 2 nights in Nov 2024

10/10 Excellent

Earl

Liked: Cleanliness, communication
we truly enjoyed our EVERY interactions with the staff and zero miscommunication between English/Spanish at any point:) be it from the Front desk/Check-in- excellent house keepers, so friendly with a Smile... seimpre:) - nice little pool, amazing tacos (2 places & Vancouver Wings right across the street - BURGERS, you say... turn left from Hotel about 300 m and you got " The BEST BURGERS DOWNTOWN" , if you don't check it out, it's seriously a shame:(- Oxxo across the street for all your munchies, beer, you get it. It's a little far in term of getting to the Beaches in "The HOTEL ZONE", but WHo CAres, Chill...YUR in Cancun the Hotel is very reasonably priced for what The Hotel provides their guests!!
Stayed 9 nights in Aug 2024

10/10 Excellent

Juan

Liked: Cleanliness, property conditions & facilities, communication
Great choice
Stayed 2 nights in Jul 2024

10/10 Excellent

WIJASINHAGE

Disliked: Cleanliness, amenities, property conditions & facilities, communication
The staff were very unfriendly & not supportive. It seems like we are staying in this hotel for free. After the second day of the seventh day, we left this hotel and went to another hotel in the Cancun Hotel zone. It’s a Cancun tourist capital. We didn’t recommend this place for any families, especially if you are coming out of the country. We tried using the pool, but they were very disrespectful and unsupportive. Almost all the staff argued that the ancient TV didn’t work well when we left.
Stayed 7 nights in Jul 2024

6/10 Okay

Kuukuah

Stayed 2 nights in Jul 2024

10/10 Excellent

Werhner

Liked: Cleanliness, property conditions & facilities, communication
Stayed 1 night in Jun 2024

8/10 Good

Juan

Liked: Cleanliness, property conditions & facilities, communication
Stayed 1 night in May 2024

8/10 Good

Oedile

Liked: Communication
Disliked: Property conditions & facilities
Property is well situated but it is definitely in need of a renovation. Furniture in the rooms was badly stained. The staff were very friendly and efficient. If you are looking for a well priced centrally located hotel this is a good choice.
Stayed 13 nights in May 2024

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was good!
Stayed 2 nights in Apr 2024

8/10 Good

Fayez

Liked: Cleanliness, amenities, property conditions & facilities, communication
Gd relax place
Stayed 1 night in Mar 2024

8/10 Good

Ottis

Liked: Cleanliness, amenities, communication
This property is a low budget accommodation which is value for money.
Stayed 4 nights in Mar 2024

10/10 Excellent

Chelsea

Liked: Cleanliness, room comfort, communication

Good if your paying under 120 / night !

Great place! Older building but comfy and spacious. No wifi would connect to tv though. And no hot water.
Stayed 1 night in Mar 2024

8/10 Good

Valdev Singh

Liked: Cleanliness, amenities
The WiFi was excellent strong signal however the TV operation instructions need to be clear example the TV Input need to be set to AV2 And two remote controllers are required. There was a moldy smell in Room 115
Stayed 2 nights in Feb 2024

8/10 Good

peter

Liked: Cleanliness, property conditions & facilities, communication
safe provided was just sitting loose in the bedside table...anybody could just take it out of the room.
Stayed 3 nights in Jan 2024

8/10 Good

Ara

Stayed 1 night in Jan 2024

10/10 Excellent

Ernesto David Robledo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stayed 3 nights in Dec 2023

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stayed 8 nights in Jul 2023

10/10 Excellent

Juan

Stayed 2 nights in Jul 2023

10/10 Excellent

Dariel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good
Stayed 1 night in Mar 2023