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Aparthotel

Naco Aparthotel by Arca Spa

Ski aparthotel with a full-service spa and free breakfast

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Photo gallery for Naco Aparthotel by Arca Spa

Front of property
Indoor pool
Front of property
Room
Breakfast area

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Kitchen
  • Laundry
CA $467
includes taxes & fees
Dec 8 - Dec 9

Explore the area

View in a map
  • Place, Zermatt-Matterhorn Ski Paradise
  • Place, Zermatt-Furi Gondola
  • Place, Sunnegga Ski Resort
  • Airport, Sion (SIR)

Choose your unit

View all photos for Studio (North)

Room

Studio (North)

  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio (South)

Room

Studio (South)

  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment

Room

Apartment

  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite (Rooftop)

Living area

Suite (Rooftop)

  • 4 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Junior Suite

Living room

Junior Suite

  • 549 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Double Bed (Matterhorn View)

Room

Studio, 1 Double Bed (Matterhorn View)

  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment (Garden)

Room

Apartment (Garden)

  • 3 bedrooms
  • Sleeps 7
  • 3 Double Beds

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About the area

Zermatt

Located in Zermatt, Naco Aparthotel by Arca Spa is in the mountains. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Spend some time exploring the area's activities, including ski runs.
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What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt–Sunnegga Funicular - 5 min walk - 0.4 km
  • Matterhorn Museum - 10 min walk - 0.8 km
  • Zermatt - Furi - 11 min walk - 1.0 km
  • Zermatt-Furi Gondola - 19 min walk - 1.6 km

Getting around

  • Zermatt (QZB-Zermatt Train Station) - 3 min walk
  • Sion (SIR) - 103 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Restaurant Derby - ‬6 min walk
  • ‪Le Petit Royal - ‬6 min walk
  • ‪Golden India - ‬5 min walk
  • ‪Schweizerhof Kitchen - ‬5 min walk

About this property

Naco Aparthotel by Arca Spa

Ski aparthotel with full-service spa and free breakfast
Spend your day on the slopes, and return to Naco Aparthotel by Arca Spa to take a dip in an indoor pool and relax in a full-service spa. Each apartment provides a flat-screen TV with cable channels, plus a kitchenette with a fridge, a stovetop and a microwave. Thoughtful touches include bathrobes and slippers. Other touches available are free WiFi and an electric kettle.
Naco Aparthotel by Arca Spa offers 25 accommodations with a safe and complimentary bathrobes. Flat-screen televisions come with cable channels. Accommodation at this 4-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, slippers and hairdryers.

This Zermatt aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include an indoor pool and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Arca. Services include massages. The spa is open daily.
Our prices include all fees. No hidden fees.

Amenities

Pool
Breakfast included
Kitchen
Free WiFi
Laundry
Spa

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Guests will receive an email within 5 days before arrival with check-in instructions; front desk staffed during limited hours
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Kitchen/kitchenette fee: CHF 30 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property is professionally cleaned

We should mention

Pool access available from 8:00 AM to 9:30 PM

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Frequently asked questions

Does Naco Aparthotel by Arca Spa have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM to 9:30 PM.

Is Naco Aparthotel by Arca Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Naco Aparthotel by Arca Spa?

This property doesn't offer parking.

What time is check-in at Naco Aparthotel by Arca Spa?

Check-in start time: 3:00 PM; check-in end time: 9:30 PM. Late check-in is available during limited hours.

What time is check-out at Naco Aparthotel by Arca Spa?

Checkout is at 11:30 AM.

Where is Naco Aparthotel by Arca Spa located?

Located near the slopes, this Zermatt aparthotel is situated in the mountains and within a 10-minute walk of Zermatt-Matterhorn Ski Paradise, Zermatt–Sunnegga Funicular and Tour Monte Rosa. Zermatt - Furi and Furi - Riffelberg are also within 15 minutes. Zermatt (QZB-Zermatt Train Station) and Zermatt Gornergratbahn Station are within a 5-minute walk.

Naco Aparthotel by Arca Spa Reviews

Reviews

9.8

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 124 out of 136 reviews
Rating 8 - Good. 10 out of 136 reviews
Rating 6 - Okay. 2 out of 136 reviews
Rating 4 - Poor. 0 out of 136 reviews
Rating 2 - Terrible. 0 out of 136 reviews

10/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

9.8/10

Communication

Reviews

10/10 Excellent

Armin

Liked: Cleanliness, amenities, property conditions & facilities, communication
It a great place to stay. Looks really modern and newly renovated. Will definitely recommend and stay again. Breakfast is great also.
Stayed 2 nights in Jul 2025

10/10 Excellent

Fion

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and helpful staff providing maps and recommendations for hikes, would definitely come again!
Stayed 2 nights in Jun 2025

10/10 Excellent

G

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful place to stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sum Wai

Liked: Cleanliness, amenities, property conditions & facilities, communication
My family love it a lot.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Lovely Naco!

This was a wonderful hotel, especially for our family. Front desk staff is very kind and helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent stay and highly recommend. Maria was great, loved the cheese buffet.
Stayed 7 nights in Feb 2024

10/10 Excellent

visvanathan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelleny location with easy access to train station, shopping and restaurants. Friendly staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kirsty

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was lovely and clean. It was easy to get to amenities (less than 5 mins). Perfect for hiking holidy
Stayed 2 nights in Sep 2023

10/10 Excellent

Yaxun

Liked: Cleanliness, amenities, property conditions & facilities, communication
Had a fantastic view and is in a very convenient location that is close to everything. Was able to receive a free upgrade as well. Staff was extremely kind and helpful, highly recommend.
Stayed 2 nights in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Nice place and reception staff.

We were upgraded to a suite that had two rooms and two bathrooms. It was a very nice suite with a balcony. There was sufficient closet space to hang out clothes. Breakfast was quite nice, beyond the American Continental style breakfast. It was a buffet style breakfast. They even had fridge section of cheese selections. Pancakes, eggs, sausage, bacon, muesli, yogurt, fruits… even fresh squeezed OJ if you want. The reception lady was very nice and sweet. It’s not too far from the train station but far enough from the touristy crowds to enjoy the peace.
Stayed 2 nights in Sep 2023

10/10 Excellent

Jette

Liked: Cleanliness, room comfort, communication

Fantastisk hotel

Fantastisk hotel
Stayed 3 nights in Jul 2025

10/10 Excellent

NORIKO

Liked: Cleanliness, amenities, property conditions & facilities, communication
キッチン付きで駅から近いため、２回目の利用でした。 本館の隣にある、新しい部屋だったのでとても清潔で居心地良かったです。 朝食も美味しく、夜は自炊でリラックスできましました。 近くにコープより安いスーパーがあるため、買い物も便利です。
Stayed 1 night in Jul 2025

10/10 Excellent

Williamson

Liked: Cleanliness, room comfort, communication

Terrific value from a hotel snob

I usually find faults in hotels but this hotel has tremendous value and is clean. We enjoyed the indoor saltwater pool and the convenience from the train station. Breakfast had solid mix of western comforts and more traditional local fare. Enjoyed so much we actually extended the stay by a day.
Stayed 1 night in Jul 2025

10/10 Excellent

Awais

Liked: Cleanliness, amenities, property conditions & facilities
What an amazing place to stay In Zermatt, away from the noise but still very close to everything and the train station. Large rooms with all amenities and very clean and comfortable. Made our stay memorable
Stayed 2 nights in Jul 2025

8/10 Good

mc

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff are very helpful.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lillian

Liked: Cleanliness, amenities, property conditions & facilities
good breakfast selection, great spa pool and steam room, would highly recommand
Stayed 2 nights in Jun 2025

10/10 Excellent

Wai Ming

Liked: Cleanliness, room comfort, communication
The staff are polite and helpful. I was really impressed by the breakfast and the view of Matterhorn from the balcony of my room.
Stayed 4 nights in Jun 2025

10/10 Excellent

Salvador

Liked: Cleanliness, room comfort, communication

Año de Nieves año de bienes

Una semana con clima difícil en un sitio muy especial. Hemos tenido esquí,piscina de agua salada y una nevada como no pasaba en 90 años en abril, falta de electricidad, el pueblo ha estado cerrado. Pero si hay que volver Naco es una muy buena opcion
Stayed 7 nights in Apr 2025

10/10 Excellent

Colin Smith

Liked: Cleanliness, room comfort, communication

Excellent apart-hotel

All the reviews are spot-on. The Naco apartments are great - clean, well set out and have much better amenities than I was expecting. The pool/spa area is really nice and breakfast is excellent. Also everyone was really helpful and we much appreciated the baggage being taken to the train station!
Stayed 4 nights in Apr 2025

10/10 Excellent

Elaine

Liked: Cleanliness, room comfort, communication
Easy walk from the train. The staff were very helpful. Room was clean and large with a nice balcony. Spa was fantastic as was the breakfast. All in all, a great stay!
Stayed 3 nights in Feb 2025

10/10 Excellent

Syd

Liked: Cleanliness, amenities, property conditions & facilities, communication
This is an outstanding hotel with nice accomodations, friendly staff, and excellent location at a great value. The pool and spa are nice, and the breakfast buffet is a great start to the day. It is conveniently located to the bus transportation to all of the slopes, and is an easy walk from the train station. The room itself was very clean and modern. Our family was truly delighted with our stay. If you are considering, don't hesitate!
Stayed 4 nights in Mar 2025

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities, communication
Good location with a good Spa facility including both steam room and dry sauna, pool was clean with a number of different water jets to soothe the sore muscles, along with an air jet bed. Room was good with a small locket/eating area that was equipped for short stays. There is a bar that has load music close by that could disturb your sleep if you don’t have ear plugs. It was load!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Kris

Liked: Cleanliness, property conditions & facilities, communication
Perfect apartment for a family of four. Very clean, modern and spacious
Stayed 4 nights in Dec 2024

10/10 Excellent

Mingqi

Liked: Cleanliness, amenities, property conditions & facilities, communication
I had a studio (north) room. It is spacious and bathroom is modern. The room has a balcony with mountain view. Full kitchen. Not far from train station but in a quiet area. Breakfast is excellent. Indoor pool is also a plus. Like the place very much.

10/10 Excellent

Kelley

Liked: Cleanliness, room comfort, communication

Stay Here!

Wonderful room, beautiful location, had a balcony facing the Matterhorn! The breakfast was awesome, the staff was all pleasant!
Stayed 3 nights in Oct 2024