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The Queen Hotel Queen Village , Sonder by Marriott Bonvoy

Hotel with a rooftop terrace, near Rittenhouse Square

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Photo gallery for The Queen Hotel Queen Village , Sonder by Marriott Bonvoy

Room
City view from property
Exterior
Bathroom
Room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Outdoor space
  • Air conditioning
  • Free WiFi

Explore the area

Map
628 South 5th Street, Philadelphia, PA, 19147
  • Independence Hall
    ‪11 min walk‬
  • Liberty Bell Center
    ‪14 min walk‬
  • Pennsylvania Convention Center
    ‪4 min drive‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪16 min drive‬

Choose your unit

Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Room amenity

Philadelphia Suites-Extended Stay

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  • Breakfast included
  • Kitchen
  • Free WiFi
7.8 out of 10, 1,076 reviews
The price is CA $132
CA $154 total
includes taxes & fees
May 22 - May 23
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About the area

Philadelphia

South Philadelphia, a neighbourhood in Philadelphia, is home to Sonder The Queen. The area's natural beauty can be seen at Rittenhouse Square and Fairmount Park, while Adventure Aquarium and Philadelphia Zoo are popular area attractions. Check out an event or a game at Citizens Bank Park, and consider making time for Coco Key Water Resort, a top attraction not to be missed.

What's nearby

  • Independence Hall - 12 min walk - 1.0 km
  • Liberty Bell Center - 14 min walk - 1.2 km
  • Reading Terminal Market - 4 min drive - 2.4 km
  • Pennsylvania Convention Center - 4 min drive - 2.9 km
  • Rittenhouse Square - 4 min drive - 3.1 km

Getting around

  • Philadelphia University City Station - 5 min drive
  • 5th St. Station - 13 min walk
  • Philadelphia International Airport (PHL) - 19 min drive

Restaurants

  • ‪Ishkabibble's - ‬2 min walk
  • ‪Famous 4th Street Delicatessen - ‬2 min walk
  • ‪Tattooed Mom - ‬3 min walk
  • ‪MilkBoy - ‬3 min walk
  • ‪Jim's South Street - ‬3 min walk

About this property

The Queen Hotel Queen Village , Sonder by Marriott Bonvoy

Hotel with a rooftop terrace, near Rittenhouse Square
This smoke-free hotel features a rooftop terrace, concierge services and free Wi-Fi in public areas. Housekeeping is available on request.
Sonder The Queen offers 30 air-conditioned accommodations with coffee/tea makers and designer toiletries. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Housekeeping is offered on request and change of towels can be requested. Cots/infant beds (complimentary) are also available.

Amenities

Free WiFi
Air conditioning
Outdoor space

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Property Registration Number 911542

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Sonder The Queen pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Sonder The Queen?

This hotel doesn't offer parking.

What time is check-in at Sonder The Queen?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at Sonder The Queen?

Checkout is at 11:00 AM.

Where is Sonder The Queen located?

Located in South Philadelphia, this hotel is within a 15-minute walk of Theater of Living Arts, Independence Hall and Liberty Bell Center. Rittenhouse Square and Reading Terminal Market are also within 2 miles (3 km). 5th St. Station is 13 minutes by foot and 9th-10th & Locust St Station is 14 minutes.

The Queen Hotel Queen Village , Sonder by Marriott Bonvoy Reviews

Reviews

8.6

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 285 out of 472 reviews
Rating 8 - Good. 99 out of 472 reviews
Rating 6 - Okay. 34 out of 472 reviews
Rating 4 - Poor. 19 out of 472 reviews
Rating 2 - Terrible. 35 out of 472 reviews

9.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

8.0/10

Communication

Reviews

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Marc

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked it the area was peaceful enough only problem i had with it was the people next door blasting loud music at like 2am
Stayed 6 nights in Apr 2024

6/10 Okay

Vikesh

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 4 nights in Sep 2023

8/10 Good

Natasha

Liked: Cleanliness, amenities, property conditions & facilities, communication
first time we have booked with Sonder, third time in Philly and we will book this location again, seriously, best location and we've stayed in some pretty high end hotels and this is the spot we're coming back to. Thanks so much.
Stayed 2 nights in Jun 2022

2/10 Terrible

Sarah

Disliked: Staff & service, amenities
My main issue is the complete lack of on-site personnel, which raised serious safety concerns during my stay. At 3:30 a.m., I was startled awake by extremely loud noises coming from the roof, which sounded like someone trying to break in. When I contacted the hotel via their chat system (since there was no one on-site), I was told, “We’ll send someone to take a look.” Later, they informed me it was vent cleaners hired by the restaurant sharing the property—a fact they didn’t even know until after the incident. Being woken abruptly with no immediate reassurance of what was happening left me questioning whether I should call the authorities. To make matters worse, when I followed up the next morning, the chat representatives accused me of being disrespectful and even threatened to ban me from booking with Sonder again. Needless to say, after this experience, I wouldn’t consider staying with Sonder in the future. If you value safety and responsiveness, look elsewhere.
Stayed 4 nights in Feb 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had everything I needed and was very clean. Would definitely stay here again!
Stayed 8 nights in Feb 2025

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Margaret Ann

Liked: Cleanliness, property conditions & facilities, room comfort

The Queen did not disappoint

I was more than pleasantly surprised to find this hotel in Queens Village. Completely contactless so a wee bit "unwelcoming at first glance"- the room was immaculate, location perfect for me and bed was super comfy. Shower was strong and hot water unlimited. Basic amenities of a Kureig with coffee and a few teas, mini fridge and a few drawers and hangers were suitable for a 3-night stay. Restaurants of every flavor within a few blocks
Stayed 3 nights in Jan 2025

8/10 Good

Corinna

Liked: Cleanliness, staff & service, amenities
The place was very comfortable and clean. Great communication with management. Only problem was the elevator was broken. Carrying heavy bags up and down the stairs was very difficult.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

robert

Liked: Cleanliness, property conditions & facilities
Much too noisy
Stayed 1 night in Jan 2025

4/10 Poor

Bob

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Our lock on the room frequently malfunctioned and required us to enter the code a dozen times before it our open. The mobile key feature NEVER worked at the room (It did work on other keypads but not our room). The top of the mattress couldn't have been 18" above the floor. It was like sleeping on the floor. If I was 6 years old, perhaps this would have been fun. As a 60 year old man this was not so fun! Lastly, after the date had passed where we could cancel we received this note from the hotel: "Please note that there is an outdoor vent machine outside of the window of this apartment. It is not related to Sonder. We provide noise machines and earplugs to minimize any disruption this may cause." This is something that should have been disclosed BEFORE we even booked. We will NEVER return to this location!
Stayed 3 nights in Jan 2025

2/10 Terrible

Anu

Disliked: Amenities
This property is not located in safe neighborhoods of Philadelphia and also does not show up on the GPS correctly. Expedia should refrain from hosting such properties
Stayed 2 nights in Jan 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easiest stay we’ve ever had! 10/10!
Stayed 1 night in Dec 2024

6/10 Okay

Rachel

Stayed 7 nights in Jan 2025

6/10 Okay

Brianna Aileen

Stayed 4 nights in Jan 2025

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean, spacious and comfortable
Stayed 2 nights in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fully automated check-in and property access make arrival easy. Please replace keypad on front door. Numbers are worn off and Bluetooth electronic key doesn't work. Backlit version would be best.
Stayed 1 night in Jan 2025

10/10 Excellent

Martin

Stayed 3 nights in Jan 2025

8/10 Good

Alexandra

Liked: Cleanliness, amenities, property conditions & facilities
We liked our stay very much. Our room was spacious and clean. The neighborhood is excellent and walkable, with a lot of shops and restaurants. The lack of any staff present was frustrating at times as there were login issues with the app at check in and I had to call customer service to get our building entry code.
Stayed 2 nights in Jan 2025

8/10 Good

Patrick

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
It was fine for what it was and the shower was admittedly amazing! The room was also very well stocked, which was VERY good considering I did not actually see a staff member the entire time I was there! There is absolutely NO front desk om the premises! And the checkin process is a long and drawn out, even including a face scan over your phone! Ireally wish I was WARNED of this process prior to booking! Also make absolutly sure you have NO issues with your email because that is the ONLY way you will be able to get the access code to get into your room! No matter what they will not give it to you over the phone, even WITH the face scan and upload of your ID! I now know this from experience! I now understand why I've seen people just standing outside Sonder properties for extended times looking lost. And actually upon my arrival there was a guest who was just sitting in the lobby for 45 minutes completely unable to get into his room despite being on the phone with Sonder staff. People need to ne WARNED of the checkin process prior to booking or at least well in advance of their stay!
Stayed 1 night in Jan 2025

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and super clean. I felt like I was somewhere in europe. Great stay and I just love Philadelphia.
Stayed 3 nights in Dec 2024