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Ruby by Serain Residences

Apartment with free parking, a short walk to Surfers Paradise Beach

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Photo gallery for Ruby by Serain Residences

Lobby
Room
Exterior
Terrace/patio
Room

Reviews

6.2 out of 10

Popular amenities

  • Gym
  • Housekeeping
  • Dryer
  • Pool
  • Washer
  • Barbecue grill
The current price is CA $133
CA $270 total
includes taxes & fees
Jun 16 - Jun 17

Explore the area

Map
9 Norfolk Avenue, Surfers Paradise, QLD, 4217
  • Surfers Paradise Beach
    ‪5 min walk‬
  • Cavill Avenue
    ‪10 min walk‬
  • Slingshot
    ‪12 min walk‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪27 min drive‬

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View all photos for Economy Townhome, 3 Bedrooms, Non Smoking

Room

Economy Townhome, 3 Bedrooms, Non Smoking

  • 1615 sq ft
  • 3 bedrooms
  • Sleeps 9
  • 1 Queen Bed, 4 Single Beds and 1 Double Sofa Bed

View all photos for Economy Apartment, 1 Bedroom

Room

Economy Apartment, 1 Bedroom

  • 603 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Economy Apartment, 2 Bedrooms

Room

Economy Apartment, 2 Bedrooms

  • 807 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

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includes taxes & fees
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About the area

Gold Coast

Located near the beach, Ruby by Serain Residences is in Surfers Paradise, a neighbourhood in Gold Coast. Cavill Avenue and Pacific Fair Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Slingshot and Warner Bros. Movie World. Wet'n'Wild Gold Coast and Currumbin Wildlife Sanctuary are not to be missed.
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What's nearby

  • Surfers Paradise Beach - 5 min walk - 0.5 km
  • Chevron Renaissance - 7 min walk - 0.6 km
  • Cavill Avenue - 10 min walk - 0.9 km
  • Slingshot - 12 min walk - 1.1 km
  • SkyPoint Observation Deck - 19 min walk - 1.6 km

Getting around

  • Cypress Avenue Station - 7 min walk
  • Helensvale Station - 20 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 38 min drive

Restaurants

  • ‪Clock Hotel - ‬9 min walk
  • ‪Chiangmai Thai Restaurant Surfers Paradise - ‬8 min walk
  • ‪Nosh Pan Asian - ‬8 min walk
  • ‪Castaway Coffee Bar - ‬9 min walk
  • ‪Priya's Indian Restaurant - ‬10 min walk

About this property

Ruby by Serain Residences

Apartment with free parking, a short walk to Surfers Paradise Beach
An outdoor pool, a fitness centre and laundry facilities are available at this smoke-free apartment building. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden and barbecues. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests can appreciate conveniences, such as a washer/dryer and a dining area, and other amenities include free WiFi and a furnished balcony.
Ruby by Serain Residences offers 7 air-conditioned accommodations with washers/dryers and a hairdryer. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers and complimentary toiletries.

This Gold Coast apartment provides complimentary wireless Internet access. LED televisions are featured in guestrooms. Housekeeping is provided on a daily basis.

Recreational amenities at the apartment include an outdoor pool and a fitness centre.

Amenities

Pool
Kitchen
Washer
Dryer
Parking included
Free WiFi

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [3355 Surfers Paradise Blvd, Surfers Paradise QLD 4217]
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
If you arrive at the property after hours, you'll need to check in at an alternative location: [3355 Surfers Paradise Blvd, Surfers Paradise QLD 4217]
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Lockbox, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50.0 per day.
Cots (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of AUD 300 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: AUD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

Frequently asked questions

Does Ruby by Serain Residences have a pool?

Yes, this property has an outdoor pool.

Is Ruby by Serain Residences pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ruby by Serain Residences?

Self-parking is free at this property.

What time is check-in at Ruby by Serain Residences?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM.

What time is check-out at Ruby by Serain Residences?

Checkout is at 10:00 AM.

Where is Ruby by Serain Residences located?

Located in Surfers Paradise, this apartment building is within a 10-minute walk of Budds Beach and Surfers Paradise Beach. Cavill Avenue and Slingshot are also within 15 minutes. Cypress Avenue Station is 7 minutes by foot.

Ruby by Serain Residences Reviews

Reviews

6.2
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
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Rating 10 - Excellent. 8 out of 22 reviews
Rating 8 - Good. 1 out of 22 reviews
Rating 6 - Okay. 4 out of 22 reviews
Rating 4 - Poor. 2 out of 22 reviews
Rating 2 - Terrible. 8 out of 22 reviews

7.8/10

Cleanliness

7.0/10

Amenities

7.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

5.8/10

Communication

Reviews

10/10 Excellent

Kristel

Liked: Cleanliness, room comfort, communication

Excellent Apartment! Highly recommended.♥️

The apartment is so clean and the design is perfect. So quiet and loving the ambiance and all. Perfect for couple and families to stay. Free parking and very close to surfers paradise. The area wasn't noisy at all and you will enjoy your stay. Excellent!
Stayed 4 nights in Dec 2024

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, communication
Prooerty was well managed as didnt realise was schoolies time but was still quiet & security was good. Was a good stay
Stayed 1 night in Nov 2023

6/10 Okay

s

Liked: Cleanliness
Disliked: Property conditions & facilities
Noisy
Stayed 4 nights in Jan 2025

6/10 Okay

Kenneth William

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
Property was good, clean and conveniently located. Communication leading to check in really soured the experience
Stayed 2 nights in Jun 2024

2/10 Terrible

David

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Where do I start, the treasure hunt for the keys. The second key in a different location🙄 The apartment was dirty and run down and depressing. 3 knives, 3 forks, 3 spoons, what’s with that😡 too bad if you want to have anyone around for a bbq, I went out and brought more cutlery. Everything was cheap and nasty. Will never stay there again.
Stayed 11 nights in Aug 2023

6/10 Okay

Verified traveller

Liked: Communication
Disliked: Cleanliness

A bit iffy

The hotel was in great proximity to everything we needed. Great parking, easy access with keykards but also secure. The apartment itself was quite dirty. Lots of dust which triggered asthmatics. Also the batteries need to be changed in the smoke detection, beeping through the night. The floors had not been clean and toenails were in the carpet. The air conditioner in the 2nd bedroom was leaking onto the wardrobe door and carpet. The main concern was the bed in the main bedroom. The sheets had makeup on them and there were visible handprints on the headboard in what looked like lubricant. With no other option of spare blankets, we had to sleep on the bed. Not cool.
Stayed 2 nights in Jan 2024

2/10 Terrible

Tracey

Stayed 1 night in Apr 2024

6/10 Okay

Keeli

Liked: Cleanliness, communication
Stayed 2 nights in Jan 2024

2/10 Terrible

David

Liked: Cleanliness, room comfort
Disliked: Communication
Stayed 1 night in Jan 2024

10/10 Excellent

Brett

Stayed 6 nights in Dec 2023

4/10 Poor

Stephen

Stayed 4 nights in Dec 2023

10/10 Excellent

Luca

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Amrit

Disliked: Cleanliness, communication
Stayed 4 nights in Apr 2023

10/10 Excellent

Casey

Stayed 2 nights in Jul 2022

4/10 Poor

Aya

Liked: Cleanliness
Disliked: Communication
terrible communication. No one is going to answer the phone after hours. No staff to get help. If you are checking in after hours, be careful because they will never going to answer the call if you need help. We couldn’t check in because they haven’t send us the check in details and we were trying to get help but no one answers the phone nor reply to my email for quite a long time. Very disappointing with the communication.
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean property. Great size for a family of three. Close to everything but can be quite noisy because of the hotel next door.
Stayed 1 night in Apr 2021

2/10 Terrible

Verified traveller

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, communication
Stayed 1 night in Apr 2021

2/10 Terrible

Verified traveller

Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities, communication
The quality of accommodation was to a high standard, beautiful building. I would like to see the bar area being used for what it is. The area could be heartbeat of the hotel and GP would be the big winner.
Stayed 1 night in Mar 2021

10/10 Excellent

Patrick

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Jan 2021

2/10 Terrible

Verified traveller

Stayed 7 nights in Jan 2020

10/10 Excellent

Christopher

Stayed 1 night in Oct 2019