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Sonder by Marriott Bonvoy The Louie Apartments CBD

Aparthotel units with kitchens, a short walk to Canal Street

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Room
Living area
Room
Bathroom
Bathroom

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Free WiFi
  • Air conditioning
The current price is CA $258
CA $302 total
includes taxes & fees
Jun 1 - Jun 2

Explore the area

Map
300 South Rampart Street, New Orleans, LA, 70112
  • Canal Street
    ‪4 min walk‬
  • Bourbon Street
    ‪7 min walk‬
  • Caesars Superdome
    ‪11 min walk‬
  • New Orleans, LA (NEW-Lakefront)
    ‪19 min drive‬

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Living area

Apartment, 3 Bedrooms

  • 1 bathroom
  • Sleeps 8
  • 3 Double Beds

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Living area

Apartment

  • 1 bathroom
  • Sleeps 9
  • 5 Double Beds

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About the area

New Orleans

New Orleans Central Business District, a neighbourhood in New Orleans, is home to Sonder The Louie. Port of New Orleans and Julia Street Cruise Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Canal Street and Café du Monde. Check out an event or a game at Caesars Superdome, and consider making time for Audubon Aquarium, a top attraction not to be missed.

What's nearby

  • Canal Street - 4 min walk - 0.4 km
  • Bourbon Street - 7 min walk - 0.6 km
  • Caesars Superdome - 11 min walk - 1.0 km
  • Caesars New Orleans Casino - 14 min walk - 1.2 km
  • National World War II Museum - 20 min walk - 1.7 km

Getting around

  • Tulane Stop - 3 min walk
  • New Orleans Union Passenger Terminal - 13 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 20 min drive

Restaurants

  • ‪Walk-On's Sports Bistreaux - New Orleans - ‬4 min walk
  • ‪Fiery Crab Seafood Res - ‬2 min walk
  • ‪Monkey Board - ‬1 min walk
  • ‪Chapter IV - ‬3 min walk
  • ‪Cajun Mikes Pub 'N Grubb - ‬5 min walk

About this property

Sonder by Marriott Bonvoy The Louie Apartments CBD

Aparthotel units with kitchens, a short walk to Canal Street
Along with concierge services, this smoke-free aparthotel has express check-in and express check-out. WiFi in public areas is free. Each apartment features a kitchen with a fridge, plus a dining area and a flat-screen TV with digital channels. Additional amenities include an electric kettle, a hairdryer and free toiletries. Housekeeping is available on request.
Sonder The Louie offers 22 air-conditioned accommodations with designer toiletries and a hairdryer. Each accommodation is individually furnished and decorated. Accommodation at this 4-star aparthotel has kitchens with fridges, separate dining areas and kitchenware and utensils.

Bathrooms include baths or showers and complimentary toiletries. 42-inch flat-screen televisions come with digital channels. Housekeeping is provided on request.

Amenities

Kitchen
Free WiFi
Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cots are available on request at the property

Property payment types

Important information

Optional extras

  • Housekeeping is available for an additional fee and varies based on length of stay and unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Sonder The Louie pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Sonder The Louie?

This property doesn't offer parking.

What time is check-in at Sonder The Louie?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at Sonder The Louie?

Checkout is at 11:00 AM.

Where is Sonder The Louie located?

Located in New Orleans Central Business District, this aparthotel is within a 10-minute walk of Canal Street, Bourbon Street and Caesars Superdome. Caesars New Orleans Casino and Saenger Theatre are also within 15 minutes. Tulane Stop and Carondelet at Gravier Stop are within a 5-minute walk.

Sonder by Marriott Bonvoy The Louie Apartments CBD Reviews

Reviews

8.2

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 26 out of 47 reviews
Rating 8 - Good. 9 out of 47 reviews
Rating 6 - Okay. 4 out of 47 reviews
Rating 4 - Poor. 5 out of 47 reviews
Rating 2 - Terrible. 3 out of 47 reviews

9.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

7.4/10

Communication

Reviews

4/10 Poor

Jennifer

Disliked: Cleanliness, room comfort, communication

Never again

Location is terrible. I had 4 guests and 2 towels . Hard to get in the doors . Did not disclose the tv issue about connecting to chromecast and all the construction around the place.. terrible service no one to call and talk to only chat. Which does no good when no one is available after hours
Stayed 3 nights in Oct 2024

8/10 Good

Franklin

Liked: Cleanliness, amenities
The property was very well decorated with clean and simple ascetics! It is also conveniently located with in walking distance to restaurants and many other attractions. The washer and dryer was a plus to have. We would have enjoyed having a television at least in the master bedroom. Overall we recommend for the price point, convenience, and cleanliness!!
Stayed 4 nights in Sep 2024

10/10 Excellent

Carlos E.

Liked: Cleanliness
Excellent
Stayed 4 nights in Sep 2024

10/10 Excellent

Roni

Liked: Cleanliness, property conditions & facilities, communication
The locations was great! Walkable to most attractions and the ferry. I would have liked a guest book with information on what was needed to do for checking out and instructions on things like where trash needed to be taken. Hopefully we did enough to help house keepers.
Stayed 4 nights in Aug 2024

10/10 Excellent

Aleisha

Liked: Cleanliness, property conditions & facilities, communication
Everything was nice, neat and clean.
Stayed 4 nights in Aug 2024

10/10 Excellent

michelle

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Aug 2024

8/10 Good

Erin

Liked: Cleanliness, room comfort
Cute. Clean. Comfy. One shower head was broken and water pressure was non existent.
Stayed 1 night in Aug 2024

8/10 Good

Shirelle

Liked: Cleanliness, room comfort, communication

Great option for travel

Nice location, very clean property. I would definitely stay again.
Stayed 4 nights in Jul 2024

10/10 Excellent

Decainer

Stayed 4 nights in Jul 2024

10/10 Excellent

Abdellatif

Liked: Cleanliness, room comfort, communication
The place is very clean, cozy, and convenient.
Stayed 4 nights in Jun 2024

2/10 Terrible

Araceli

Disliked: Amenities, property conditions & facilities, communication
The fan was broken and no one ever came to fix it. the tv didn't work, again no one ever came the curtains were not closing all the way so all the light was hitting in our faces all night while we were trying to sleep. We called 4 times about this but NO ONE every call or came by. We arrived 2 hours early and we asked if we could check in early. They were quick to respond them and charge us extra for that but where is my reimbursment for the amenities they were lacking. for the basic things that should have been functioning. I didn't get any reimburse or any call about this And when I got their survey and I fist said terrible stay. They close the survey and told me that i would be receiving a follow up email addressing my concerns. Not sure how they would know my concerns when they didn't bother to hear. Well..... its been almost 1 MONTH and I am still waiting for the follow up email.
Stayed 2 nights in May 2024

10/10 Excellent

Chun Kit

Liked: Cleanliness, amenities, property conditions & facilities, communication
The location I stayed while has no parking listed… which scared me before booking… was actually very available. The room was spacious and clean, the mobile app support is great. The price is great for what I needed. Only problem in the room was the water pressure of the shower faucet; outside the elevator’s “ding” of the floor is very loud you can hear it in your room Otherwise I really like my stay. This is my first Sonder stay and I’ll definitely put them into consideration for future trips
Stayed 3 nights in May 2024

10/10 Excellent

Yean Hoon

Liked: Property conditions & facilities
Very clean , good we’ll equipment
Stayed 2 nights in Apr 2024

4/10 Poor

TaMeka

Liked: Cleanliness
Disliked: Amenities, communication
Water pressure in the bathroom and kitchen sink for the hot water were very low, almost non existant. Bad smell in the hallways. The refrigerator in the kitchen did not work at all during my entire stay. I was told that they would have someone to bring a mini fridge in place of fixing the large refrigerator and they never brought it over. I called several times to have it replaced and after being told they were coming, they never showed up for my entire 5 day stay. I lost groceries and had to spend unexpected money eating out. I want even able to keep leftovers from the expensive restaurants because i had no way of refrigerating them. It was 4 travelers in total and this issue ended up costing us over $1000 in lost groceries and food expenses for breakfast, lunch and dinner for all 5 days, 4 nights. I was offered $300 on day 2 and the promise of the miny fridge that day. When that didn't happen, i called bank on day 3 and was told that the fridge was on the way. By day 4 we had spent more than the $300 offered and asked that they compensate us further. I was told that they would talk to a team member and get back to me which never happened. When i called again on day 5 i was told via text that the $300 was enough and they hope i return to the property in the future so that they can give me a better experience. I am still waiting to speak to someone in management and was told it could take 48 hours before management calls me. Overall, i am unhappy and will never return.
Stayed 4 nights in Mar 2024

10/10 Excellent

Wes

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Mar 2024

2/10 Terrible

Leigh-Ann

Disliked: Cleanliness, room comfort, communication
Stayed 1 night in Nov 2023

10/10 Excellent

Randa

Stayed 3 nights in Nov 2023

10/10 Excellent

Samuel

Stayed 1 night in Sep 2023

6/10 Okay

Julia

Liked: Cleanliness
Disliked: Communication
Nice location and spacious apartment. There were a few items around the place that needed fixing. Beds and furniture were somewhat comfortable, but also seemed very worn in. We had some issues getting help with ceiling fans / floor fans while we stayed in super hot New Orleans weather. The kitchen needs actual cooking tools, what they have is very limited.
Stayed 5 nights in Jul 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort, communication
I booked a 5 BR stay for a bachelorette trip for 7 of us. Our AC broke on the evening of our 2nd day. Was told maintenance would fix by 10am the next morning. Went back and forth with Sonder for HOURS trying to get someone out there. They didn’t come until around 2:30pm. The problem wasn’t fixed and was told they couldn’t do anything about it. No other rooms were available for us to move. It was over 100° in NOLA as we went in August and our unit was around 85° the entire trip. They offered to bring us fans so we waited for that. They brought 1 fan which was just comical considering we had people in 5 separate bedrooms. We also discovered a cockroach in one of the bedrooms which was disgusting and we needed to trap and get rid of it. They came out the next day to spray the unit but we certainly did not need that on top of all the other issues we experienced with our stay.
Stayed 4 nights in Aug 2023

10/10 Excellent

kp

Stayed 3 nights in Jul 2023

6/10 Okay

Joseph

Disliked: Communication

Good

The location was fine. The room had plenty of space. It worked but could have been a bit better.
Stayed 4 nights in Jul 2023

6/10 Okay

Sarah

Stayed 2 nights in Jun 2023

10/10 Excellent

Vincent

Stayed 3 nights in May 2023

10/10 Excellent

Kayla

Liked: Cleanliness, property conditions & facilities, communication
We thought the property was great. We liked the space & it was clean. It was in a good location & close to everything. The only complaint we had was that we couldn’t get the chromecast to work & wished there had been tvs in the bedrooms, not just the living room.
Stayed 2 nights in Mar 2023