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Suites You Zinc

Apartment with kitchen, steps from Puerta del Sol

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Front of property
Room
Balcony view
Bathroom

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

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Calle Arenal, 10, Madrid, Madrid, 28013
  • Place, Puerta del Sol
    ‪3 min walk‬
  • Place, Plaza Mayor
    ‪3 min walk‬
  • Place, Gran Via
    ‪5 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬

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Room

Apartment

  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Romantic Studio (Free Bottle of Sparkling Wine)

Room

Romantic Studio (Free Bottle of Sparkling Wine)

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

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Room

Studio (2 Guests)

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Studio, Balcony (3 Guests)

Room

Studio, Balcony (3 Guests)

  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms, Balcony (5 Guests)

Room

Apartment, 2 Bedrooms, Balcony (5 Guests)

  • 657 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Studio, Balcony (4 Guests)

Room

Studio, Balcony (4 Guests)

  • 484 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms, Balcony (6 Guests)

Room

Apartment, 2 Bedrooms, Balcony (6 Guests)

  • 721 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Apartment (Interior 4 Guests)

Room

Apartment (Interior 4 Guests)

  • 301 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Studio, Balcony (2 Guests)

Room

Studio, Balcony (2 Guests)

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment (Interior 3 Guests)

Room

Apartment (Interior 3 Guests)

  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Apartment, City View

Room

Superior Apartment, City View

  • 592 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

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About the area

Madrid

Located in Madrid Centro, a neighbourhood in Madrid, Suites You Zinc is near a metro station. Prado Museum and Museo Nacional Centro de Arte Reina Sofía are cultural highlights, and travellers looking to shop may want to visit Gran Via and Paseo de la Castellana. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena.
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What's nearby

  • Puerta del Sol - 3 min walk - 0.3 km
  • Plaza Mayor - 3 min walk - 0.3 km
  • Gran Via - 5 min walk - 0.5 km
  • Royal Palace of Madrid - 8 min walk - 0.7 km
  • Prado Museum - 14 min walk - 1.2 km

Getting around

  • Sol Station - 3 min walk
  • Madrid Recoletos Station - 20 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 29 min drive

Restaurants

  • ‪La Mallorquina - ‬2 min walk
  • ‪Cafetería El Corte Inglés - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Museo del Jamón - ‬1 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Suites You Zinc

Apartment with kitchen, steps from Puerta del Sol
Self parking, express check-in and express check-out are available at this smoke-free aparthotel. WiFi in public areas is free. Each apartment features free WiFi and an LCD TV, plus a kitchen with a fridge and a microwave. Additional amenities include an electric kettle, a hairdryer and an iron/ironing board.
Suites You Zinc offers 35 accommodations with a hairdryer and an iron/ironing board. Accommodation at this 3.5-star aparthotel has kitchens with fridges, microwaves and kitchenware and utensils. Bathrooms include baths or showers and complimentary toiletries.

This Madrid aparthotel provides complimentary wireless Internet access. LCD televisions are featured in guestrooms.

Our prices include all fees. No hidden fees.

Amenities

Kitchen
Free WiFi
Air conditioning
Parking available

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
A virtual front desk provides assistance to guests
Guests are required to download the property's Stay My Way mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Private entrance, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are available for EUR 15.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 30 per vehicle (one way)
  • Self-parking fee: EUR 20 per day
  • Crib (infant bed) fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Frequently asked questions

Is Suites You Zinc pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Suites You Zinc?

Self-parking is available for EUR 20 per day. Limited spots are available.

What time is check-in at Suites You Zinc?

Check-in start time: 2:00 PM; check-in end time: 7:00 PM.

What time is check-out at Suites You Zinc?

Checkout is at 11:00 AM.

Does Suites You Zinc provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 30 per vehicle applies.

Where is Suites You Zinc located?

Located in Madrid Centro, this aparthotel is steps away from Preciados Street and Puerta del Sol. Plaza Mayor and Gran Via are also within 10 minutes. Sol Station is only a 3-minute walk and Opera Station is 5 minutes.

Suites You Zinc Reviews

Reviews

8.0

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 159 out of 432 reviews
Rating 8 - Good. 164 out of 432 reviews
Rating 6 - Okay. 73 out of 432 reviews
Rating 4 - Poor. 21 out of 432 reviews
Rating 2 - Terrible. 15 out of 432 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

8.4/10

Communication

Reviews

10/10 Excellent

Annie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great stay!! Very close to puerta del sol! Thank you for everything!
Stayed 2 nights in Jun 2025

8/10 Good

Roland

Liked: Cleanliness, room comfort, communication

In the middle of it all

Situated in a busy area which we asked for. Secure atmosphere. Would stay again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ivette

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was perfect, the only BUT was they don’t have elevator and we have to take 4 luggage to the 4th place… was a new experience for my kiddos lol They have fun.
Stayed 2 nights in Jul 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was great! Loved that we didn’t need a physical key and could just use the app on our phone.
Stayed 3 nights in Apr 2025

10/10 Excellent

Stephanya

Liked: Cleanliness, property conditions & facilities, communication
Todo excelente
Stayed 2 nights in Nov 2024

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities, communication
Walkable streets and very goods restaurants.
Stayed 1 night in May 2024

8/10 Good

Francy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Love the apartment, and the location is perfect
Stayed 2 nights in May 2024

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great service by the Zinc team. The care given was appreciated. The apartment was very clean- only reason I gave 4 stars was an ancillary item wasn't clean which could easily be missed. (Spare blanket) I would recommend staying with Zinc.
Stayed 2 nights in Apr 2025

4/10 Poor

Xochitl

Disliked: Cleanliness
Building is old . Entering building has a bad smell. Sofa bed mattress needs attention torn worn out mattress . Sofa mattress sheets had pii staining .
Stayed 2 nights in May 2025

6/10 Okay

Cintia

Liked: Cleanliness, amenities
Disliked: Communication
It was really hot and the property just had a small fan in the ceiling. The WiFi never worked costumer service couldn’t help.
Stayed 2 nights in Jun 2025

8/10 Good

Angela

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, the apartment is in the middle of the main tourist area but you could not hear any noise when the window was closed. My only complaint is that both bed mattresses are old and sink in too far when sleeping causing back and hip pain for both my husband and I and we are only young, they really need to be replaced.
Stayed 3 nights in Mar 2025

8/10 Good

Tatiana

Liked: Cleanliness, room comfort

Excellent location

Excellent cental location. Apartment spartan but clean and functional. Could do with a spatula and a few more dishes/cooking utensils. Should have clearer explanation of how to get into building and apt.
Stayed 3 nights in Oct 2024

10/10 Excellent

Cristian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Best location in all of Madrid Sol. Super safe and police everywhere
Stayed 3 nights in Nov 2023

8/10 Good

Alissa

Liked: Cleanliness, communication
The location was wonderful! Would stay here again. My husband and I were worried about the noise but we didn’t have any problems! Such a fun experience.
Stayed 2 nights in Sep 2024

8/10 Good

Jennifer

Liked: Cleanliness, amenities, communication
The location is absolutly awesome, right in the center, close to shops, restaurants, subway and Sightseeing. The apartment has everything you need, is tidy, but the shower is draining very slowly.
Stayed 3 nights in Oct 2024

8/10 Good

David

Liked: Cleanliness, room comfort, communication

Central Location

Convenient location in the centre of the city. The accommodation was spacious and well maintained. It was useful to be able to deposit our luggage in the nearby office on our day of departure. Good value for central Madrid.
Stayed 2 nights in Jun 2024

8/10 Good

Richard James

Liked: Cleanliness, property conditions & facilities, communication
Brilliant location. Nice basic accommodation. Access to the apartment and building via app was clever and worked well.
Stayed 4 nights in Oct 2022

8/10 Good

Laura

Liked: Cleanliness, property conditions & facilities, communication
Good value for money. Great location for walkable holiday. Plenty of space for 3 people. 2 large bedrooms with own bathrooms. Despite saying no elevator there was one. Good communication and easy to use the electronic key from phone.
Stayed 1 night in Apr 2024

8/10 Good

lori

Liked: Cleanliness, room comfort, communication

Claustrophobics beware

Beware, the tiniest of windows! If you suffer from claustrophobia, do not book this suite There are two very small windows, quite high from which you can barely see below. Otherwise, nice big bedrooms with two bathrooms and small lounge with a much too big tv for the distance from the pull out couch. Overall, everything needed is there but all every awkwardly configured
Stayed 2 nights in Sep 2023

4/10 Poor

Meghna

Disliked: Cleanliness, communication
We liked that the location was very close to the main center and that it felt like a relatively secure place to live in however the location was very hard to find at first. Additionally the sheets on the pull out couch was yellowish and looked like it had never been cleaned. Also, while there was air conditioning in the apartment, it was located where the primary bed was making that room very cold while the pull out couch/kitchen area did not get any of the AC. Finally, with the pull out couch there was barely any space to walk unless you jumped up on the couch or folded it back up Overall, not sure we would come back here again but it was an okay experience if your main goal is to be close to everything!

2/10 Terrible

Philippe

Disliked: Room comfort

Suites You'll Zinc You Got Scammed

Where to start... The unit is not representative of the pictures seen on the ad. It is pretty basic to say the least. Queen bed 1 pillow each, fitted sheet that doesn't fit. No surface or place to put anything down. Weird sewer smell but that's prob the city. Hot water optional. Rodents welcome but in dark staircase only, thank god. Oh by the way they say no elevator but you realize there is one after schlepping your luggage up 5 flight up. (Travel tip: take the elevator to 5. Walk down.) Be prepared also to have plenty of time on hand to sort out the various mishaps that will happen with their app to get in and out of the place. And when you do manage to open the door, be very cautious of mangling your hand. Location is choice. You'll love it. Godspeed. PS: about the bed bugs, you didn't hear it from me.
Stayed 3 nights in Mar 2024

4/10 Poor

Benjamin

Liked: Cleanliness
Disliked: Communication

Disappointing stay

The internet did not work at all in the back half of the apartment (where there was a desk for working). In the living room area, it was was very poor and lots of Zoom calls were dropped. The check in experience was horrible. They have no staff in the building but rather in another building 2 blocks away. You have to use your phone to open building and unit doors, and they insist they cannot give you a key or card. The kitchen lacked some basic things: cutting board, knife to cut vegetables/meat/bowls for cereal. An alarm went off twice, once at 1am in the morning. It was dysfunctional and I notified them both times. That I had to be woken up at 1am and then notify them a second time speaks to the poor service. When you write to them, a chat bot answers you. It doesn't identify itself as a chat bot, so this conversation be a real waste of time. I would rather wait for their working hours than have a chat with a bot. The hotel is located half a block from the Plaza del Sol. It has 2 metro lines and a train line (cercanías). It was very convenient. However, the street (Arenal) was so incredibly busy, you couldn't walk around. I have never seen such a busy street in my life, and I personally found it very unpleasant.
Stayed 5 nights in Dec 2024

8/10 Good

Chris Alfie

Liked: Cleanliness, property conditions & facilities, communication
The property has great walkable shops and is walkable to plaza major.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lissett

Liked: Cleanliness, amenities, property conditions & facilities, communication
I like everything in the area.
Stayed 9 nights in Jul 2025

10/10 Excellent

Naela

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful place, awesome for family of 4. Communication 100%. I’ll definitely recommend this place for people to stay!
Stayed 2 nights in Jul 2025