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Aparthotel

Smartr Madrid Gran Vía Apartments

Aparthotel units with kitchens, a short walk to Plaza de España - Princesa

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Photo gallery for Smartr Madrid Gran Vía Apartments

Living area
Terrace/patio
Exterior
Breakfast area
Bathroom

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Breakfast available
  • Washer
  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle San Bernardo, 78, Madrid, Madrid, 28015
  • Gran Via
    ‪10 min walk‬
  • Puerta del Sol
    ‪18 min walk‬
  • Plaza Mayor
    ‪3 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪14 min drive‬

Choose your unit

View all photos for Apartment, 2 Bedrooms, 2 Bathrooms

Living area

Apartment, 2 Bedrooms, 2 Bathrooms

  • 678 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Superior Apartment, Terrace

Terrace/patio

Superior Apartment, Terrace

  • 1206 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

Madrid

Located in Madrid Centro, a neighbourhood in Madrid, Smartr Madrid Gran Vía Apartments is in a shopping district and near a metro station. Royal Palace of Madrid and Puerta de Alcalá are notable landmarks, and travellers looking to shop may want to visit Gran Via and Paseo de la Castellana. Check out an event or a game at Bernabéu Stadium, and consider making time for Madrid Zoo Aquarium, a top attraction not to be missed.

What's nearby

  • Gran Via - 10 min walk - 0.9 km
  • Royal Palace of Madrid - 18 min walk - 1.5 km
  • Puerta del Sol - 18 min walk - 1.5 km
  • Plaza Mayor - 3 min drive - 1.8 km
  • Prado Museum - 4 min drive - 2.5 km

Getting around

  • San Bernardo Station - 2 min walk
  • Madrid Recoletos Station - 19 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 23 min drive

Restaurants

  • ‪Toma Café - ‬3 min walk
  • ‪Los Espetinhos - ‬1 min walk
  • ‪Maimu - ‬4 min walk
  • ‪Panaria - ‬3 min walk
  • ‪La Tape - ‬1 min walk

About this property

Smartr Madrid Gran Vía Apartments

Aparthotel units with kitchens, a short walk to Plaza de España - Princesa
Self parking, tour/ticket assistance and multilingual staff assistance are available at this smoke-free aparthotel. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests can appreciate conveniences, such as a washing machine and a sitting area, and other amenities include free WiFi and a flat-screen TV. Weekly housekeeping is available.
Smartr Madrid Gran Vía Apartments offers 8 air-conditioned accommodations with espresso makers and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers with a rainfall showerhead, and hairdryers.

This Madrid aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on a weekly basis.

Amenities

Kitchen
Washer
Free WiFi
Air conditioning
Breakfast available
Parking available

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
This property's breakfast is served at a nearby hotel, located 400 metres away.

Access methods

Access code

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 19 for adults and from EUR 19 for children
  • Airport shuttle fee: EUR 70 per vehicle (one-way, maximum occupancy 7)
  • Self-parking fee: EUR 36 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Smartr Madrid Gran Vía Apartments pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Smartr Madrid Gran Vía Apartments?

Self-parking is available for EUR 36 per day. There is free parking nearby.

What time is check-in at Smartr Madrid Gran Vía Apartments?

Check-in start time: 3:00 PM; check-in end time: 2:00 AM.

What time is check-out at Smartr Madrid Gran Vía Apartments?

Checkout is at 11:00 AM.

Does Smartr Madrid Gran Vía Apartments provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 70 per vehicle applies.

Where is Smartr Madrid Gran Vía Apartments located?

Located in Madrid Centro, this aparthotel is within a 15-minute walk of Plaza de España - Princesa and Gran Via. Royal Palace of Madrid and Puerta del Sol are also within 1 mile (2 km). San Bernardo Station is only a 2-minute walk and Bilbao Station is 6 minutes.

Smartr Madrid Gran Vía Apartments Reviews

Reviews

9.2

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 32 out of 46 reviews
Rating 8 - Good. 10 out of 46 reviews
Rating 6 - Okay. 2 out of 46 reviews
Rating 4 - Poor. 0 out of 46 reviews
Rating 2 - Terrible. 2 out of 46 reviews

9.2/10

Cleanliness

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

8.6/10

Communication

Reviews

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location
Stayed 1 night in Jul 2024

8/10 Good

Tennille

Liked: Amenities, property conditions & facilities, communication
The property was older than the ones we staying at our other destinations. It wasn't in as good of shape. We were traveling with our 3 children and it was large enough for a family of 5. It was close to everything we wanted to see!
Stayed 2 nights in Mar 2025

10/10 Excellent

JOSE

Liked: Cleanliness, amenities, property conditions & facilities, communication
Property is in very good conditions and is very well located with many restaurants, shopping and site seeing close by.
Stayed 5 nights in Jul 2024

10/10 Excellent

Eddie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent clean property and friendly staff.
Stayed 2 nights in Aug 2022

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities, communication
Súper modern and very spacious! Great decor! Amazing views! Amazing location
Stayed 1 night in Jul 2024

10/10 Excellent

Yenisleydis

Liked: Property conditions & facilities, communication
Disliked: Amenities
Excellent property close y to everything
Stayed 6 nights in Nov 2023

8/10 Good

HATIM

Liked: Cleanliness, property conditions & facilities, communication
Good property in a safe neighborhood, close the street from two supermarkets, clean and easy access
Stayed 3 nights in Jul 2023

10/10 Excellent

Irina

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect apartment, it had all we needed, it's well-situated in the center of Madrid
Stayed 3 nights in Jul 2023

10/10 Excellent

Diarmid

Liked: Cleanliness, room comfort, communication

Spacious apartment in a great location

Lovely clean and spacious apartment in a great central location. Perfect for a family with two bedrooms and two bathrooms.
Stayed 4 nights in Jun 2023

10/10 Excellent

Lyndsey

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great well equipped apartment. Very spacious and clean. Really close to San Bernardo metro.
Stayed 2 nights in Oct 2023

10/10 Excellent

Kiara

Liked: Cleanliness, amenities, property conditions & facilities, communication
It is super clean and very nice. It had air conditioning which was really nice. The apartment was super nice and I’d definitely recommend staying here

10/10 Excellent

Sophia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent
Stayed 2 nights in Nov 2023

10/10 Excellent

Ruchell

Liked: Cleanliness, amenities, property conditions & facilities, communication
The 2 bedroom apartment was very comfortable for our family of 5. Everything was still new and felt very clean.
Stayed 2 nights in Oct 2022

8/10 Good

Jorge

Liked: Amenities, property conditions & facilities
I loved the location of this apartment. Walking distance to many places. Didn’t like that there was no room service unless you stayed longer than 7 days. And if you did stay longer than 7 days you had to schedule a service call. Not sure if this is required but the person communicating through what’s app with me kept on insisting to send them a picture of all of our passports when I had entered them when I first checked in. Not sure if it was a scam but I didn’t feel comfortable sending anyone a picture of our passport.
Stayed 7 nights in Sep 2022

6/10 Okay

Danny

Liked: Cleanliness, room comfort
Disliked: Communication

Communication issue

Team have terrible communication problem, they barely answer back. Check in was terrible since they didn’t send the building access codes in advance and they delayed the delivery of the flat until 5 pm while we were waiting in the street. They have Mr. Juan who is great in communication, and showed up the second day and saved our stay. Whiteout him, their communication is terrible!
Stayed 4 nights in Aug 2022

10/10 Excellent

Julie

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Apr 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, amenities, room comfort, communication
Muy amplio el apartamento y con una gran terraza, totalmente remodelado y modernizado. Tuvimos una demora en la devolución del depósito en efectivo pero al final todo se solucionó
Stayed 1 night in Sep 2024

10/10 Excellent

jones

Liked: Cleanliness, amenities, property conditions & facilities, communication
Convenient location. Great apartment for kids.
Stayed 2 nights in Aug 2024

8/10 Good

Bruno

Liked: Cleanliness, amenities, property conditions & facilities, communication
There is no fitted sheets, the pillows are very, very slim, but that said, it is a very nice place!
Stayed 5 nights in Jun 2024

8/10 Good

Irms

Liked: Amenities, property conditions & facilities, communication
Het appartement is enorm groot met een ruim balkon. De communicatie verliep snel en duidelijk via whatsapp. Wel jammer dat er geen lockers of ruimte is om je koffers voor je laatste dag kan stallen.
Stayed 3 nights in May 2024

10/10 Excellent

marcos

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente depto. Muy bien todo.
Stayed 3 nights in Mar 2024

6/10 Okay

Behdad Rashedy

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
I lived everything about the property. But we couldn’t check in on time because they forgot to send us the link to check in. They send us the link at 3:35 and normal check in time is 3 o’clock. They knew we were waiting but things went wrong. Next day water heater went out but they fixed it thankfully. Next day the internet kept going off and on and kept messing with the key link. So we had to get an actual key to open the door. Other than that loved the property and staff of the hotels.
Stayed 5 nights in Mar 2024

2/10 Terrible

Alma Azucena Arce

Disliked: Cleanliness, property conditions & facilities, communication
Stayed 1 night in Mar 2024

10/10 Excellent

Toñi

Todo genial
Stayed 4 nights in Dec 2023

8/10 Good

Anders

Liked: Cleanliness, room comfort
Fin lejlighed med fuldt køkken. Ligger godt centralt. Eneste minus var manglende plads til at sidde ved et spisebord. Der var kun et lille bord/disk, som var så skrå at tallerkner var ved at glide af. Men perfekt sted, hvis I regner med at spise ude.
Stayed 5 nights in Oct 2023