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Hanalei Bay Resort

Condo resort in Princeville with 2 outdoor pools and 24-hour fitness centre

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Room
Pool
Exterior
Pool
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Laundry

Explore the area

Map
5380 Honoiki Road, Princeville, HI, 96722
  • Princeville Golf Club Prince Course
    ‪12 min walk‬
  • Hideaways Beach
    ‪12 min walk‬
  • Hanalei Bay
  • Princeville, HI (HPV)
    ‪8 min drive‬

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View all photos for Suite, 1 Bedroom, Non Smoking, 2 Bathrooms

Room

Suite, 1 Bedroom, Non Smoking, 2 Bathrooms

  • 1091 sq ft
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms

Room

Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms

  • 1661 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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About the area

Princeville

Located in Princeville, Hanalei Bay Resort is in a rural area and near the beach. The area's natural beauty can be seen at Hanalei Bay and Na Pali Coast State Park. Island Sails and Princeville Botanical Gardens are also worth visiting. Discover the area's water adventures with windsurfing, rafting and sailing nearby, or enjoy the great outdoors with hiking/biking trails.

What's nearby

  • Princeville Golf Club Prince Course - 12 min walk - 1.0 km
  • Hideaways Beach - 12 min walk - 1.0 km
  • Princeville Makai Golf Club - 14 min walk - 1.2 km
  • Puupoa Beach - 17 min walk - 1.5 km
  • Princeville Center - 4 min drive - 2.3 km

Getting around

  • Lihue, HI (LIH) - 51 min drive

Restaurants

  • ‪Wishing Well Shave Ice - ‬9 min drive
  • ‪Happy Talk Bar & Restaurant - ‬1 min walk
  • ‪Tahiti Nui - ‬10 min drive
  • ‪Kalypso Island Bar & Grill - ‬10 min drive
  • ‪JoJo's Shave Ice - ‬10 min drive

About this property

Hanalei Bay Resort

Condo resort in Princeville with 2 outdoor pools and 24-hour fitness centre
Along with 2 outdoor pools, this smoke-free condo resort has a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and a free beach shuttle are also provided. Other amenities include Access to hot tub, an outdoor tennis court and self parking. Each condo features a kitchen with an oven and a dishwasher, plus free WiFi and a flat-screen TV with cable channels. Added amenities include a dining area, a DVD player and a coffee/tea maker. Weekly housekeeping is available.
Hanalei Bay Resort offers 154 air-conditioned accommodations, which are accessible via exterior corridors, and features DVD players and a safe. Accommodation at this 3-star condo resort has kitchens with separate dining areas, kitchenware and utensils, dishwashers and coffee/tea makers. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Princeville condo resort provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered on a weekly basis and hairdryers can be requested. Housekeeping is provided on a limited basis.

2 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include an outdoor tennis court and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Amenities

Pool
Hot tub
Kitchen
Free WiFi
Air conditioning
Laundry

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 52.36 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: USD 20.94 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-022-783-7952-01
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who may encounter issues with stairs should contact this property in advance to request a room on the first floor. Elevators are not available.

We should mention

This property does not have any lifts
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Frequently asked questions

Does Hanalei Bay Resort have a pool?

Yes, this property has 2 outdoor pools.

Is Hanalei Bay Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hanalei Bay Resort?

Self-parking is available for USD 20.94 per night.

What time is check-in at Hanalei Bay Resort?

Check-in start time: 4:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hanalei Bay Resort?

Checkout is at 10 AM.

Where is Hanalei Bay Resort located?

Situated near the beach, this condo resort is within 1 mile (2 km) of Princeville Makai Golf Club, Princeville Golf Club Prince Course and Island Sails. Hideaways Beach and Puupoa Beach are also within 2 miles (3 km).

Hanalei Bay Resort Reviews

Reviews

7.6

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 162 out of 458 reviews
Rating 8 - Good. 143 out of 458 reviews
Rating 6 - Okay. 76 out of 458 reviews
Rating 4 - Poor. 44 out of 458 reviews
Rating 2 - Terrible. 33 out of 458 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

8.8/10

Amenities

7.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10

Check-in

9.0/10

Communication

10/10

Location

10/10

Listing accuracy

Reviews

8/10 Good

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice staff, beautiful place. Over all very happy with everything except there was no air conditioning in on of our two bedrooms and that room was boiling at night
Stayed 4 nights in May 2024

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities, communication
The grounds and the views were beautiful. A great beach to swim at, with lots of shade if you want it. The beach path is a little steep, but we didn’t have any issues (the resort offers rides if you can’t make the climb back up). The pool was also enjoyable, though it would have been nice if the swim-up bar had been open. The resort has one restaurant - Happy Talk, and a new place that offers take-out - Wiki Pizza. There are more dining options in Hanalei, but it’s about a 10 minute drive to get there.
Stayed 6 nights in Aug 2023

10/10 Excellent

Sheldon

Liked: Cleanliness, room comfort, communication
Stayed 7 nights in May 2023

10/10 Excellent

Rena

Liked: Cleanliness, amenities, property conditions & facilities, communication
Booked this for my parents and they said it was incredible! Would definitely recommend!
Stayed 5 nights in Sep 2022

10/10 Excellent

Stacey

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved the views from all areas of property which included scenic mountain views and ocean views. Loved access to beach with assistance from golf carts.
Stayed 5 nights in Jul 2022
This review was submitted before 2018 and has not been verified.

6/10 Okay

Toronto Travel, toronto

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort

Beautiful pool, average room

The grounds and pool are very nice and clean. The pool is particularly impressive. The bar/restaurant onsite is excellent. Our room was dated and noisey and a bit disappointing. There are chickens and roosters all over the resort, which is really fun, except they crow all through the night. For hotel guests, they only service your room every three days. Many folks staying there are timeshare owners and the rooms with the best views go to them. Beach access is a five minute walk downhill down a really pretty path. The beach is nice but not big and does not have lounge chairs for Hanalei Bay resort guests. We went in November and it rained a lot.
Stayed 5 nights in Nov 2017
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

One star at best.

Musty carpeted tiny room. No bed. Just uncomfortable saggy fold out couch. Room miles from pool or beach and several flights of stairs super inconvenient with kids. Some staff were really nice and helpful others just didnt care and were rude. Pool and landscaping are very nice. No restaurant or food on premises for breakfast or lunch and limited options for dinner all dissapointing. At least you can walk to Regis via beach for really nice food. I have travelled the world abd have stayed in better 10$/night hostels.
This review was submitted before 2018 and has not been verified.

4/10 Poor

Yujia

Disliked: Cleanliness, staff & service, property conditions & facilities
This review was submitted before 2018 and has not been verified.

4/10 Poor

Elana, Vancouver

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Nice but not enough to stay there again

The resort is pretty remote and large, takes about 10 minutes to drive to it from the highway, and then you need a golf car to get from the reception to the room and from the room to the beach. You might be better off staying in Kappa and driving all the way from there, in terms of time savings. The rooms have really well equipped kitchens, but the beds are pull-out sofas with springs that squeak and stick into your ribs. A very strange arrangement for a resort.
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
This review was submitted before 2018 and has not been verified.

8/10 Good

Ross, Vancouver

Liked: Cleanliness, staff & service

Great spot

Beautifully situated hotel with an awesome pool area. Loved our room with kitchen and updated bathroom though found the pull-out bed quite uncomfortable. Could feel the springs from the bed poking through. Looking forward to going back to visit the currently closed restaurant.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Elliot, vancouver

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolute Worst Hotel I've Ever Paid For!! Beware!!

There are so many bad things about this hotel I don't even know where to start! 1) We were informed hotel is that there is only maid service once every four days! Luckily we only booked 2 days! List of thing that I would expect from a budget hotel, yet this wasn't exactly a budget hotel at $188/night in USD for our upgraded King room: 2) Room had no mini fridge 3) Room had no safe 4) Room had no water glasses 5) Room had no coffee maker 6) Room had no ice bucket and only 1 small garbage can 7) Old fashioned lock on door was troublesome every time we opened door. Took us nearly a minute of fiddling with lock each time. 8) Room smelled, a variety of smells none of them good. Old mildew type smell, rotting walls, and our room appeared to be a recently renovated room. Don't let the nicely renovated front desk of the hotel fool you! Most of our trip was in budget hotels, all of which were substantially better than this dump. I have literally never stayed in a worse hotel in my life!
This review was submitted before 2018 and has not been verified.

8/10 Good

Randjay, Toronto

Liked: Cleanliness, staff & service, room comfort

Clean, Rustic, and Beautiful

This is a beautiful getaway in the cottage country of Hawaii. The hotel has a beautify view of Jurassic Park island (really this is where the movie was filmed) and is a short walk away from a really clean and picturesque beach. It is also a short drive to Hanalei Bay. Check in was easy, there is lots of parking (which by the way you will need a car), and the surrounding are is quite beautiful. While we enjoyed our stay, we were slightly disappointed that the restaurant, fitness, and common areas, were closed for renovations. This was a fact of which we were not made aware before we booked our stay. Presumably this will not be a problem in the future. there were a list of group activities which could be done on the resort as well as suggested places to go get some local food. The landscaping around the resort was particularly well done and the pool was beautiful. If you like tennis there were 6 or more courts which could be used. As well, though we did not golf, there were an abundance of options and well manicured courses. We are a young couple, we like surfing and being in action, and lots of wild life. This fits perfectly with this island, but you will have to drive to get the most of this. It should also be noted that the clientele was much older than us. If you want a quiet getaway with lots of nature this is the perfect place for you. If you are interested in action and a lot of night life you may want to consider a different Island.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Comfortable, friendly staff

Despite the facility being older style (like most of Hawaii), the bed was very comfortable and it had all the amenities I needed. Staff were prompt with responding to any needs.
This review was submitted before 2018 and has not been verified.

8/10 Good

Yoyo, Vancouver

Liked: Cleanliness, staff & service, room comfort

Awesome resort at the heart of Hanalei

Totally good resort; very earthy. Unfortunately because of this too, we found that bugs are often found inside the room. Not a major put off but can be annoying sometimes. Location is about 45 to 1 hour drive from Lihue, depending on traffic/ road condition and how fast you want to drive. It is a bit on the remote side so you will need a car to get access to this place. But once you are here, you will forget all of the trouble that you took!
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Tom, New York, N.Y.

Disliked: Cleanliness, staff & service, property conditions & facilities

Huge disapointment

At first , the scale of this resort is impressive and the consierege was very nice. The person taking me to my room didn't exactly know where my room was. The room was clean but the old brown fridge was scratched and rusty. The fact that the TV turned on but no picture was frustrating. The water pressure in the shower was weak but I was soon distracted by the cockroach crawling around on the ceiling above my head. After I got settled into bed, someone came to my door with other guests trying to unlock my door. The hotel neglected to inform me that there was no breakfast option as the restaurant had burned down over a year ago. I tried to make a complain to the manager but he was not available.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Ness, Toronto

Liked: Staff & service

Nice Hotel Close to the Beach

This hotel will be great once the renovations have been completed. We did not realize that when we booked and they stated that the restaurant was closed down that there was no other food options. The room came with a kitchen however, there are no groceries stores around and there is no food delivery services - if you do not have a car, as we did not, you will be out of luck. We ended up having to eat at the very expensive hotel next door. Otherwise the pool, room and location was great. Our Lanai overlooked the mountains and the sunrise was fabulous.
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth what you'll pay

Although the location of this hotel was not bad, the island is small enough that we could have stayed elsewhere and been much happier with a slightly longer drive to certain sites. The facilities were under construction when we were there, leaving us with no option but to drive to get food. There was no phone or internet for two days while we were there which meant we weren't able to set up any tours. Although the staff at the front desk was friendly, they were also frustratingly slow...I travel often and have never taken so long to check-in at a hotel in my life! We were also charged a service fee for the check-in and a resort fee, despite a lack of resort facilities. The decor in the room was outdated, but this would not have been an issue if the room had felt clean. There was a cockroach in the bathroom on the second day. In all, it was a frustrating stay and we were much happier when we stayed at another hotel on the south side of the island (for pretty much the same price) for the remainder of our stay.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

Liked: Room comfort
Our room was directly beside construction and would hope clients could be situated in an area farther away given the size and amount of rooms available.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Jonathan, Mississauga, on

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My favourite spot in Kauai

Loved it and want to go back
This review was submitted before 2018 and has not been verified.

8/10 Good

fan of banff, edmonton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

best spot in kauai

we weren't expecting too much based on reviews, but we were so impressed. we had everything we needed in our one bedroom unit, and everything were in good working order. many appliances seemed brand new. we appreciated the rattan furniture (which we expected in hawaii). our unit was at ground level, and the living room and bedroom walk out into a sloping, flowery,grassy area overlooking the bay. The term "heavenly Hanalei" is not an exaggeration. We believe our unit had one of the best views of the property. Check-in and check-out were prompt, response by housekeeping and other staff were speedy. There were two things we found inconvenient: we had to walk from our unit (walk outside) to either the pool or the lobby to get access to free wifi; and the restaurant is still under construction.
This review was submitted before 2018 and has not been verified.

8/10 Good

Pete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good cost/value ratio

Everything fine except wifi access: charge us for it, but get it working. View, staff , location 5/5. Rooms huge but a little old, great furniture, but bathrooms smallish.
This review was submitted before 2018 and has not been verified.

8/10 Good

Kathy, Canada

Liked: Staff & service, property conditions & facilities, room comfort

I love Hanalei Bay!

Great hotel for the price! Our room was pleasant and the location rocked! We don't play tennis but if you do this would be a great place for you to stay. Nice safe location to swim in the ocean for people with younger children with them.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay only sorry the restaurant burnt down but good news it is being rebuilt. The pool and the beach at the bottom of the cliffs are fantastic. Excellent snorkeling and you can even get a ride back up the cliffs again. Is obviously a tennin resort with loads of opportunity to play. Very close to all the Princeville shops and restaurants and other beaches.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Hanalei Bay Resort

This place was a really beautiful place. I think the cleaning fee should be put into the bulk of the main price but otherwise the room was worth the money. The sofa bed was horrible, was in pain from it the entire stay. Opt for the bed instead.