Pacific Regency Hotel Suites

Luxury hotel with a fitness center and spa services

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Where to?

Dates

November 2025

December 2025

Overview
Location
Amenities
Policies

Good

Popular amenities

Parking available
Pool
Bar
Spa
Room service
Breakfast available

Explore the area

Kh Tower, Jalan Punchak Off.Jalan P.Ramlee, Kuala Lumpur, Federal Territory of Kuala Lumpur, 50250

Place, Kuala Lumpur Tower
‪3 min walk‬
Place, Petronas Twin Towers
‪12 min walk‬
Place, Pavilion Kuala Lumpur
‪14 min walk‬
Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
‪54 min drive‬

Rooms & beds

Spaces

Separate dining area

Number of living rooms

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Pool
Kitchen
Washer
Free WiFi

CA $54 total

includes taxes & fees

Nov 24 - Nov 25

About the area

Kuala Lumpur

Located in Golden Triangle, a neighbourhood in Kuala Lumpur, Pacific Regency Hotel Suites is near a metro station. Kuala Lumpur Tower and Merdeka Square are notable landmarks, and travellers looking to shop may want to visit Pavilion Kuala Lumpur and Petaling Street Market. Looking to enjoy an event or a match while in town? See what's going on at Bukit Jalil National Stadium.

What's nearby

Kuala Lumpur Tower - 3 min walk - 0.3 km
Suria KLCC Shopping Centre - 12 min walk - 1.0 km
Petronas Twin Towers - 12 min walk - 1.0 km
Pavilion Kuala Lumpur - 14 min walk - 1.2 km
Petaling Street Market - 15 min walk - 1.3 km

Getting around

Raja Chulan Station - 8 min walk
Kuala Lumpur Masjid Jamek Station - 19 min walk
Kuala Lumpur International Airport (KUL) - 55 min drive

Restaurants

‪Lemon Garden Cafe - ‬3 min walk
‪Malai Thai - ‬3 min walk
‪Lemon Garden 2 Go - ‬7 min walk
‪SugarBun Borneo Asian Food - ‬4 min walk
‪Shang Palace 香宫 - ‬3 min walk

About this property

Pacific Regency Hotel Suites

Luxury hotel with fitness centre and spa services

Along with an outdoor pool, this hotel has a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a poolside bar, spa services and a business centre.

Pacific Regency Hotel Suites offers 131 air-conditioned accommodations with a safe and complimentary bottles of water. 42-inch flat-screen televisions come with cable channels.

Bathrooms include a separate bath and shower with a rainfall showerhead, complimentary toiletries and hairdryers. This Kuala Lumpur hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Our prices include all fees. No hidden fees.

Amenities

Pool

Spa

Free WiFi

Restaurant

Air conditioning

Gym

House Rules

Check in after 3:00 PM

Minimum age to rent: 18

Check out before noon

Pets

No pets allowed, no service animals permitted

Smoking

Smoking allowed: in designated areas

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: MYR 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

Fee for buffet breakfast: from approximately MYR 50 for adults and from MYR 25 for children
Self-parking fee: MYR 10 per day
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
A kitchen/kitchenette is available for an additional fee
Rollaway bed fee: MYR 100 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

No pets and no service animals are allowed at this property

Frequently asked questions

Does Pacific Regency Hotel Suites have a pool?

Yes, this property has an outdoor pool.

Is Pacific Regency Hotel Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pacific Regency Hotel Suites?

Self-parking is available for MYR 10 per day.

What time is check-in at Pacific Regency Hotel Suites?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Pacific Regency Hotel Suites?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Pacific Regency Hotel Suites located?

Located in the centre of Kuala Lumpur, this family-friendly hotel is within a 15-minute walk of Kuala Lumpur Tower, Pavilion Kuala Lumpur and Petronas Twin Towers. Petaling Street Market and Merdeka Square are also within 1 mi (2 km). Raja Chulan Station is 8 minutes by foot and Bukit Nanas Station is 10 minutes.

Pacific Regency Hotel Suites Reviews

7.6

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.

Learn more

7.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

KOSHIRO

Nov 3, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

everything is so good! Not too expensive,clean,comfortable,safe,we can call to the staff on the phone.

Stayed 2 nights in Oct 2024

10/10 Excellent

Jonguk

Apr 5, 2023

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

Bukit NaNA, beside is good for walk and trailing

Stayed 3 nights in Apr 2023

10/10 Excellent

Weng Sum

Apr 9, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Easy access

Stayed 1 night in Apr 2024

10/10 Excellent

Brian

Feb 16, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All great

Stayed 2 nights in Feb 2023

10/10 Excellent

Sharul

Jun 8, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service at its best

In the first room the wifi wasn’t strong. Requested to change room and the service desk obliged my request.

Stayed 6 nights in Jun 2024

6/10 Okay

GUILLAUME ROUX

Mar 10, 2024

Disliked: Property conditions & facilities

Very old and smelly. Towels are demp and old. Bedding is fine and rooms are big though

Stayed 2 nights in Mar 2024

2/10 Terrible

J-Sun

Sep 6, 2022

Liked: Cleanliness

Disliked: Staff & service, amenities, property conditions & facilities

Please dont list this as 5star, it does not come close to 4 star Mechanical issues, room rings and whistles Windows are dirty Staff is not responsive

Stayed 2 nights in Sep 2022

4/10 Poor

Clark

Jan 17, 2023

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Clark marshall

one of the english tv stations not working. hard to access the pool if your got mobility problems.guy on reception not helpful. 3/5 stars didn't enjoy my stay.

Stayed 6 nights in Dec 2022

2/10 Terrible

Emily

Dec 19, 2022

Disliked: Cleanliness, staff & service, property conditions & facilities

Our room wasn’t ready until 6pm when checkin time is 3pm. When we finally got into the room it clearly had not been cleaned properly, hairs and dirt / dust everywhere. Wouldn’t recommend staying here.

Stayed 1 night in Dec 2022

6/10 Okay

KWAN HA

Jul 16, 2022

Liked: Amenities, property conditions & facilities

- Description it claims the hotel have laundrette but it did not in operation, when enquiries to front desk they not even able to provide suggestion for where is the nearest laundrette. - The room have some noise from water pipe leakage, I reported to front desk for 3 times but there have no action from the operator. Will not be my choice for next trip to KL.

Stayed 7 nights in Jul 2022

6/10 Okay

Verified traveller

Jan 6, 2025

Feels like we’ve been scammed with the rooftop poo

I chose this hotel for its rooftop pool which is displayed on the net and in the web but unfortunately the pool is closed and we are not informed beforehand. My kids are very unhappy with the pool available at level 23. There is no kids pool. Also i booked 2 rooms. During check in on 3.30pm, staff informed that only 1 room ready for us. Another room need around 30min to clean. Later on 5.30pm the room still not ready. Very dissapointing. Room condition is ok but the aircond is not cool. Feels like the aircond is off all night. Thank god its not too hot so we ignore it.

Stayed 1 night in Jan 2025

6/10 Okay

KAYOKO

Aug 26, 2024

部屋は広い。眺めも良い。プールが写真と違う。シャワールームのシャンプーボトル、中身が入っていなかった。朝食は価格の割に良かった。

Stayed 1 night in Aug 2024

8/10 Good

OI TONG

Jun 30, 2023

Liked: Cleanliness, staff & service, room comfort

除了水壓不夠外，一切還不錯。

Stayed 1 night in Jun 2023

8/10 Good

Masashi

May 14, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

駅から少し離れた場所にあるが、静かで滞在しやすい場所。ホテルから歩いてすぐのところにレストランもあり。

Stayed 2 nights in Apr 2023

10/10 Excellent

MASAKI

Mar 7, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

静かでした綺麗な部屋です。

クレーム等改善依頼に即対応してくれた。洗面所の排水が悪かったわ

Stayed 15 nights in Feb 2020

6/10 Okay

Verified traveller

Mar 4, 2020

Liked: Cleanliness, staff & service

Great service

The hotel was located in a great area and otherwise the hotel was great with great service except the swimming pool was under renevations and in the hallways you could smell that there is mold.

Stayed 4 nights in Feb 2020

2/10 Terrible

ORSON Campbell

Mar 3, 2020

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worse Experience Ever

I use Hotel.com for most of my business trip and I think it is really convenient, but I have never written a review before because most of the hotel that I stay in are nice. Pacific Regency must be the worse hotel that I ever stay in the issues are as below: 1. the web site did not say the out door pool is under maintenance and they should remove from the feature list and the pictures ( since the only look forward thing is that) 2. During the check in I was ask to pay cash for RM40 for a tourist tax ( was not that much) but why not just include it in the payment. Also I was not charged during my stay of The Majestic Hotel. 3. The non-stop music from the 9th floor Kareoke room does not stop until 4.30am 4. The duty manager saw me and try to explain issues 2 and 3 to me but did you ask if I am free to talk ? just said" hey you stay in xxxx room right and ......." also try to argue with me and claim that duty tax is same in every hotel, I stayed in KL for 8 night and with 2 different hotel I am pretty sure I paid or not at previous hotel and I do not need you to question me on it. 5. Non stop dropping noise coming from top of the toilet

Stayed 4 nights in Feb 2020

2/10 Terrible

Verified traveller

Feb 27, 2020

Disliked: Cleanliness, staff & service, amenities

I stayed in Superior Suite Room and the bed sheet is super dirty. Called the housekeeping for thousand times request to change it but till the end no one appear and they just ignore it. I am super disappointing and definitely would not recommend this hotel to my client as I am a travel consultant.

Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Feb 20, 2020

Liked: Cleanliness, staff & service, amenities

Showers not working properly. Bathroom sink was clogged

Stayed 8 nights in Feb 2020

2/10 Terrible

Verified traveller

Feb 14, 2020

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

掃除機かけない、ホコリだらけ、シーツも取り替えない、トイレットペーパー補充しない、タオルも汚れている

Stayed 5 nights in Feb 2020

8/10 Good

Verified traveller

Jan 8, 2020

Liked: Staff & service, room comfort

Can stay if you are going to be outside most day

We stayed here for 3 nights. We did not try their restaurant and laundry facilities. Cons: As soon you enter the property, you can see this property is run down. Check-in time is a bit odd (3 pm) compared to the average times in other hotels (2 pm). Stains on the carpet, sofa, bedsheet. Property located on a bit of steep hill if you are walking. The swimming pool looks like not maintained well. Pros: Big room and bathroom, AC and hot water working good, comfortable bed, just next to KL tower (that's the reason for our stay), view of KL tower is very nearby from their top floor.

Stayed 3 nights in Dec 2019

8/10 Good

Thomas

Dec 29, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel for the price

Good location Great breakfast Ok poolarea Big rooms with great view

Stayed 3 nights in Nov 2019

8/10 Good

Mohd Thaib

Dec 22, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall was very good

Good place to stay.... Will come back again.

Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Dec 4, 2019

Liked: Staff & service, room comfort

Bra läge i centrala KL. Hotellet är slitet men stort rum och utsikt över stan. Frukosten mindre bra.

Stayed 3 nights in Nov 2019

6/10 Okay

Jae Young

Nov 28, 2019

Liked: Staff & service, room comfort

위치가 좀 애매하지만 가성비는 괜찮아요.

다운타운이기는 한데 쇼핑이나 야시장 등을 하기 위해서는 30분 정도 걸어야 하는 거리였어요. 덥고 습한 날씨속에 도심을 30분 걷는 다는 것이 좀 많이 힘들고 지치더군요. 택시는 15링깃 정도하면 타고 갈수 있는데 퇴근시간의 트레픽이 장난이 아니니 잘 봐서 선택해야 할 것 같아요. 직원들은 다들 친절하고 시설도 좀 오래됬지만 나름 괜찮았어요. 수영장은 좀 아닌듯...

Stayed 2 nights in Nov 2019

Pacific Regency Hotel Suites

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Photo gallery for Pacific Regency Hotel Suites

Reviews

Popular amenities

Explore the area

Rooms & beds

Spaces

Have a question?

Similar properties

One Bukit Ceylon by Roomy

About the area

Kuala Lumpur

What's nearby

Getting around

Restaurants

About this property

Pacific Regency Hotel Suites

Amenities

House Rules

Pets

Smoking

Important information

Fees

Optional extras

You need to know

We should mention

Frequently asked questions

Pacific Regency Hotel Suites Reviews

Reviews

Good

7.8/10

7.6/10

7.0/10

7.4/10

8.4/10

Reviews

10/10 Excellent

KOSHIRO

KOSHIRO

10/10 Excellent

Jonguk

Jonguk

10/10 Excellent

Weng Sum

Weng Sum

10/10 Excellent

Brian

Brian

10/10 Excellent

Sharul

Service at its best

Sharul

6/10 Okay

GUILLAUME ROUX

GUILLAUME ROUX

2/10 Terrible

J-Sun

J-Sun

4/10 Poor

Clark

Clark marshall

Clark

2/10 Terrible

Emily

Emily

6/10 Okay

KWAN HA

KWAN HA

6/10 Okay

Verified traveller

Feels like we’ve been scammed with the rooftop poo

Verified traveller

6/10 Okay

KAYOKO

KAYOKO

8/10 Good

OI TONG

OI TONG

8/10 Good