Grand Base Nagasaki City

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Photo gallery for Grand Base Nagasaki City

A hotel entrance with a staircase leading up to a door, a sign indicating the hotel name, and a modern building facade.
A traditional Japanese entrance with stone steps leading up to a wooden gate.
A modern bathroom with a stainless steel sink, a black faucet, a bottle of dish liquid, and a wall-mounted thermostat.
A reception area with a dark tiled wall, a reception desk, and a bench.
A hotel room with four beds aligned against a wall, each with a headboard and pillows.

Reviews

8.2 out of 10
Very good

Highlights

  • Made for relaxation
    Top-rated for comfort — guests feel right at home here.
  • Onsite parking available
    Convenient and secure onsite parking, a rare amenity in the area.
  • Discover nearby landmarks
    Walk to Hamanomachi Arcade

Popular amenities

  • Kitchenette
  • Air conditioning
  • Parking available
  • Free WiFi in public areas
  • Refrigerator
  • Non smoking

Explore the area

View in a map
2 39 Tamazonomachi, Nagasaki, Nagasaki Prefecture, 850-0053
  • Place, Nagasaki City Office
    ‪6 min walk‬
  • Place, Megane Bridge
    ‪10 min walk‬
  • Place, Hamanomachi Arcade
    ‪11 min walk‬
  • Airport, Nagasaki (NGS)
    ‪47 min drive‬

Choose your unit

View all photos for Standard A Non-Smoking

A hotel room with two beds, a sofa, a flat-screen TV, and a small table with a vase of flowers.

Standard A Non-Smoking

  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard B Non-Smoking

A hotel room with a flat-screen TV, three beds, a wooden floor, and a marble table.

Standard B Non-Smoking

  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard C Non-Smoking

A hotel room with four beds, a flat-screen TV mounted on the wall, a small wooden table with a vase, and a carpeted floor.

Standard C Non-Smoking

  • 355 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Deluxe D Non-Smoking

A hotel room with four beds arranged in a row, each with a dark blue bedspread and white linens.

Deluxe D Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Superior E Non-Smoking

A hotel room with a large flat-screen TV mounted on the wall, a compact air purifier, and a bed with white bedding and gold accents.

Superior E Non-Smoking

  • 420 sq ft
  • 1 bedroom
  • Sleeps 7
  • 3 Double Beds and 1 Twin Bed

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  • Air conditioning
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Frequently asked questions

Is Grand Base Nagasaki City pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Limited spots are available.

What time is check-in at Grand Base Nagasaki City?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Grand Base Nagasaki City?

Check-out is at 10:00 AM.

Where is Grand Base Nagasaki City located?

Situated in Nagasaki, this apartment building is steps from Nagasaki Museum of History and Culture and Shofukuji Temple. Nagasaki City Office and Nakamachi Church are also within 5 minutes. Nagasaki Station is 14 minutes by foot and Urakami station is 29 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Grand Base Nagasaki City Reviews

Reviews

8.2

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 59 out of 130 reviews
Rating 8 - Good. 42 out of 130 reviews
Rating 6 - Okay. 14 out of 130 reviews
Rating 4 - Poor. 11 out of 130 reviews
Rating 2 - Terrible. 4 out of 130 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Check-in

7.0/10

Communication

8.6/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Location is pretty good as walkable to mall and downtown area. Paid parking is onsite right in front with 3 spots ( and 3 spots for small cars opposite the small one way street)
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, listing accuracy
Convenient location, very modern apartment with sensor-controlled lighting and a selectable hot water system. The check-in process was quite convoluted, including uploading passports / paying accommodation tax online / video chat.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Love the place good location
Stayed 3 nights in Oct 2024
Verified review

6/10 Okay

Disliked: Communication
Easy to get around on foot.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was convenient, spacious and very accessible.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was perfect, really large beds and plenty of room in the room to not get in each others way. Bathroom was also spacious. Would stay again. Highly recommended.
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very convenient
Stayed 3 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
There were a lot of ants in our third floor room
Stayed 10 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
A big and clean room, but the hotel forgot to send us the entrance password before our check in, caused us a bit trouble.
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent, spacious apartment within walking distance of most of the interesting stuff in Nagasaki. The apartment is situated on a quiet street and with plenty of sound insulation if you're a light sleeper. Check-in is a little awkward is all instructions are sent to you in Japanese, so you'll need to run it through google translate if you cannot read Japanese. The only downside is the relatively expensive parking options at the front of the apartment - about 1500 yen per day.
Stayed 3 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Stayed one night with four people and it was very nice. The room condition was amazing and everything was very well kept and clean. The bathroom was very nice. Check in went somewhat smoothly. They could’ve sent me the check in info a bit earlier as I had to message them to get it, but they replied within the hour with the instructions. All in all, I believe it is worth the money, it’s not anything super extravagant but it’s a nice hotel.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The place is not well labeled, so if you’re driving by yourself it’s a little difficult to find. Also, the security pad to get into the building requires you to wait before it clicks open. Would’ve been nice to know that. Parking in front is all in Japanese.
Stayed 2 nights in Feb 2025
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Amenities, communication
The hotel is self service and not manned. The company did not send the instructions to enter the hotel and i had to spend money to call the support centre via mobile phone.
Stayed 1 night in Dec 2023
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Communication

Check-in impossible without international calls

The check-in iPad was not connected to the internet, so did not allow us to check in. Without having the ability to make international phone calls we would have been unable to check in successfully. Be aware of this if you plan to book. There was also no cold water able to come out of the bathroom taps. Hot water was fine. Bed was pretty hard, otherwise they were fine.
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
Failed to receive email detailing check in procedure . Locked out of property with dwindling phone battery capacity . Spoke to somebody whose English was terrible. Wasted nearly an hour getting in .
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel is a very modern building and it uses the newest technology for checkin and checkout. So when you get that message from them a couple of days before arriving don't delete it as it has key information in it. The rooms are large and very comfortable - probably the most comfortable bed we had while in Japan. The kitchenette was well-equipped with cutlery and plates etc. The shower was very powerful and the internet was pretty good. It's a 15 minute walk from the station and near the main sites in Nagasaki. One downside was the lack of English on all the devices so we struggled to work microwave, TV, heating etc. But overall highly recommend.
Stayed 2 nights in Apr 2023
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
Check-in process was confusing. It was not communicated clearly that this hotel does not have a manned front desk. The did not send the access code in a timely-manner, and I had to request for it within a couple hours of checking in. There are NO amenities. No gym, breakfast, etc. However rooms are very clean, spacious, modern, and comfortable.
Stayed 4 nights in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
Concierge says parking reservation was not available but asked me for my car's color and plate number. After I provided them the info they replied it was not necessary because parking space reservation is not possible (then why did they ask for it?). On the day of check in, they said they will send the entrance code by noon. At 2pm I didn't receive anything and had to chase. Their property is good but their customer service/concierge is sub-par.
Stayed 3 nights in Jun 2022
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
The good part: the building is new, and/or the units are recently renovated and modern. The location is good, close to Sakuramachi tram station, and even walkable from the JR train station (where there is a supermarket). The kitchenette is appreciated. The not so good: the management communication and check in process is poor, as others have written about. Even the process for entering the building via the keypad lock is going to be unclear for most English speakers. The self check-in (there are no staff on site) is confusing and buggy. The only saving grace is that there is a "Help" button on the Ipad that gets you quickly in contact via video chat with someone who speaks reasonable English. Also be aware that there are no laundry facilities on site, and at least for my suite, although quite large, there is no desk. Nor USB-A or C charging ports.
Stayed 4 nights in Nov 2023
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
We stayed at 2 Grand Base hotels in different cities on this trip. Both are spacious, looked new, and clean. This one in particular have multiple paid parking spaces around the property which is very convenient. However, the door code came to us late on both properties. The check-in time is at 3pm but we didn’t get our code for this hotel until 9pm!! And only after the Expedia customer service call the hotel for us. It was very frustrating. The wifi in our room also didn’t work. The in-room tablet that was supposed to give us more information was frozen (also no ENG options on the tablet?? Like why??). We contacted the Expedia customer service but they couldn’t reached out to the hotel anymore by then. So, I’m not sure if I would recommend this hotel. The room is spacious and comfortable, but imagine if you have to struggle to get inside the lobby in the middle of winter when it’s snowing? No thank you!
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Hotel is 1.1 km walk from Nagasaki station. A bit of a walk with luggage or with children. The street in front is at times busy, and there's space to park one car temporarily in front of the property to unload/load. We stayed in room 202, in the Standard A room. In the room, I hardly heard any noise from above or below, or from the other second level rooms, though I'm unsure how occupied the hotel was. Hardly heard train or car traffic from inside the room. Having a washer was nice, but wished it was a washer/dryer combo. We hung dried clothes in the shower room with the dehydrator. There weren't enough hangers to hang clothes, or places to hang dry clothes. They do not provide fresh towels. Given this, if they provided fresh towels, it would be nice, so you don't have to wash your clothes AND towels. Beds were not hard or soft, just right. There were some outlets around the beds. AC worked well in relatively warm days in November. Fridge was medium size and appropriate. CAT5 was available. I didn't use the WiFi. Closest 24/7 convenience store is 290 m walk away. No grocery stores or restaurants in the vicinity. Closest transit stops are 300 m walk away. Hotel provides no parking, but there are a total of seven hourly paid parking in front and across the street. All but one were occupied upon arrival. There are some museums, parks, temples, and shrines within walking distance.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness
Disliked: Communication
ごみ箱が小さいかな？後、駐車場が隣接してあることも明記してもらうるとありがたいし、何台あってそれ以上はどこの駐車場が近いのか？わかると助かります。 電気の区切りがリビング側とベット側で別れるとよかった。 あと、ベット間の小棚の後ろのコンセントは中々判りませんよ。
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in
洗濯機と、洗剤まで用意されていて、ありがたかったです。
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, listing accuracy
　朝は近くのパン屋さんで購入して食べました。
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
エアコンもきちんと効きます。 近くにコンビニもあります。
Stayed 1 night in Mar 2026