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St James House Serviced Apartments by Concept Apartmentsv

Adults-only apartment in London

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Photo gallery for St James House Serviced Apartments by Concept Apartmentsv

Room
Exterior
Room
Bathroom
Living area

Reviews

7.8 out of 10
Good

Popular amenities

  • Laundry
  • Kitchen
  • Free WiFi

Explore the area

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173 Holland Park Avenue, London, England, W11 4UR
  • Place, Holland Park
    ‪5 min walk‬
  • Place, Westfield London Shopping Centre
    ‪6 min walk‬
  • Place, Kensington High Street
    ‪14 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪30 min drive‬

Choose your unit

View all photos for Deluxe Studio Apartment

Room

Deluxe Studio Apartment

  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Studio Apartment

Room

Standard Studio Apartment

  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Studio Apartment

Room

Small Studio Apartment

  • 140 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Lower Ground Floor Deluxe Studio

Room

Lower Ground Floor Deluxe Studio

  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Lower Ground Floor Standard Studio

Living area

Lower Ground Floor Standard Studio

  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Deluxe Studio Apartment

Room

Premium Deluxe Studio Apartment

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

London

Located in Kensington, a neighbourhood in London, St James House Serviced Apartments by Concept Apartmentsv is near a metro station. Royal Albert Hall and Natural History Museum are cultural highlights, and travellers looking to shop may want to visit Oxford Street and Westfield London Shopping Centre. London Eye and Chessington World of Adventures are not to be missed.
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What's nearby

  • Holland Park - 5 min walk - 0.4 km
  • Westfield London Shopping Centre - 6 min walk - 0.6 km
  • Kensington High Street - 14 min walk - 1.2 km
  • Portobello Road Market - 14 min walk - 1.3 km
  • Olympia Events - 15 min walk - 1.3 km

Getting around

  • Shepherd's Bush Station - 5 min walk
  • Holland Park Underground Station - 7 min walk
  • Heathrow Airport (LHR) - 33 min drive

Restaurants

  • ‪Caffè Nero - ‬5 min walk
  • ‪Hilton Executive Lounge - ‬1 min walk
  • ‪Black Sheep Coffee - ‬6 min walk
  • ‪Hilton Breakfast Bar - ‬1 min walk
  • ‪Hilton Cocktail Bar - ‬3 min walk

About this property

St James House Serviced Apartments by Concept Apartmentsv

Adults-only apartment in London
Along with laundry facilities, this smoke-free apartment building has express check-in and express check-out. WiFi in public areas is free. Each apartment boasts a heated floor and offers free WiFi and a kitchenette. For a bit of entertainment, an LCD TV comes with satellite channels, and guests can also appreciate conveniences, such as a fridge and a microwave.
St James House Serviced Apartments by Concept Apartmentsv offers 15 accommodations with coffee/tea makers and a hairdryer. Accommodation at this 3.5-star apartment has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

This London apartment provides complimentary wireless Internet access. 20-inch LCD televisions come with satellite channels.

Our prices include all fees. No hidden fees.

Amenities

Kitchen
Free WiFi
Laundry

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
You will be asked to provide the property with a copy of your passport after booking
Guests are recommended to download the property's DUVE mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Special Requests are subject to availability and additional charges may apply.

Access methods

Lockbox, private entrance

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires full payment upon booking.

We should mention

This property does not have any lifts
Guests under 18 years old are not permitted at this adults-only property

Frequently asked questions

Is St James House Serviced Apartments by Concept Apartmentsv pet-friendly?

No, pets are not allowed at this property.

What time is check-in at St James House Serviced Apartments by Concept Apartmentsv?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at St James House Serviced Apartments by Concept Apartmentsv?

Checkout is at 11 AM.

Where is St James House Serviced Apartments by Concept Apartmentsv located?

Located in Kensington, this apartment building is within 1 mile (2 km) of Westfield London Shopping Centre, Kensington High Street and Kensington Gardens. Hyde Park and Marble Arch are also within 3 miles (5 km). Holland Park Underground Station is 7 minutes by foot and Shepherd's Bush Underground Station is 7 minutes.

Reviews

St James House Serviced Apartments by Concept Apartmentsv Reviews

7.8

Good

8.8/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

9.2/10

Communication
Rating 10 - Excellent. 79 out of 271 reviews
Rating 8 - Good. 119 out of 271 reviews
Rating 6 - Okay. 45 out of 271 reviews
Rating 4 - Poor. 16 out of 271 reviews
Rating 2 - Terrible. 12 out of 271 reviews

Reviews

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Great location, good sized room, clean and with coffee machine
Stayed 1 night in Jun 2025

10/10 Excellent

polly

Liked: Cleanliness, amenities, property conditions & facilities, communication
We very much enjoyed staying here. Great location. Would stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, room comfort, communication

Excellent stay

Such an easy trip and stay. Communication great, access to the apartment was easy. Free overnight parking. Lovely apartment
Stayed 3 nights in Jul 2025

10/10 Excellent

Sian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location!
Stayed 9 nights in Jul 2024

10/10 Excellent

Colette

Liked: Cleanliness, room comfort, communication

Lovely stay at Holland Park

It was my second stay at St James House in Holland Park. The apartment is clean, comfortable and well supplied, the neighbourhood is lovely with shops and easy access to the bus and Central subway line. Excellent value.
Stayed 4 nights in Feb 2025

10/10 Excellent

Clemir Amelio

Liked: Cleanliness, room comfort, communication

Great location 😃

I was my second time in the hotel and at same Room, overlooking Holland park avenue, and the small garden opposite. The hotel is located close to the tube station, walking distance to Westfield in Shepherds bush. Would be great if windows were double glazing, however most of London hotels are not. Sure, I would stay there again.
Stayed 4 nights in Apr 2025

10/10 Excellent

OLGA

Liked: Cleanliness, room comfort, communication

Lovely location, clean and spacious apartment.

Very easy directions to access the apartment, location was stunning, clean and spacious room. Had a small problem with the shower drainage which was resolved quickly. Would definitely stay here again. The only thing I missed was a bedside lamp, although it is fitted with spotlights that illuminate both sides of the bed, but they were rather too bright if the partner was trying to sleep.
Stayed 3 nights in Apr 2025

8/10 Good

PHILIP

Liked: Cleanliness, communication

Great Location

Easily accessed from Holland Park Tube Station, arrival was straight forward and as described. The room, unfortunately, was stiflingly hot as the blackout blinds had been left up all day (we were an evening arrival) with full sun shining in all day. However, the room was neat, tidy and clean, with pretty much everything we needed for our stay. Comfortable bed, great pillows, with a good night's sleep only spoilt by the heat and the noise from the occupants of the apartment above. However, that aside would definitely consider staying again.
Stayed 2 nights in Jul 2025

8/10 Good

Gui Leng

Liked: Cleanliness, room comfort, communication
Location is the best • bed frame is a little higher than usual to allow under bed storage • mattress is on the hard side
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication

Quick work trip and better than the nearby hotel!

Great location and well-equipped. However, it is a small studio (and the bathroom is tiny!) but for one person or a couple it's fine. The only real drawback is that since it is on the lower ground floor, you can hear the underground, other residents and street noise. Would stay again but prefer an upper unit.
Stayed 2 nights in Jan 2025

10/10 Excellent

joe

Liked: Cleanliness, property conditions & facilities, communication
save, practical and convenient
Stayed 3 nights in Sep 2024

2/10 Terrible

Anthony

Liked: Communication
Disliked: Amenities
Not paying for room where you can hear person next door snoring through walls. Zero sound barrier.
Stayed 5 nights in Feb 2022

8/10 Good

Daniel

Liked: Cleanliness, communication

Clean, Convenient and Great Value Apartment

We booked the accommodation for a short stay in London. It was convenient for both tube and buses into the city centre and had a great choice of eateries close by. It was easy to find and easy to access. All the pre-arrival instructions were clear and easy to follow. The room was clean, as was the bathroom and was just what we needed for the stay. We had room 5 (ground floor) and the only negative points were that the bed was a very creaky and there was a lot of traffic noise. We fully appreciate that it’s a busy road in London and our home is in the Highlands of Scotland so everything is relative. In short. Great value for money and was all we needed for our stay
Stayed 2 nights in Jul 2022

2/10 Terrible

Anthony

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Couldn’t sleep any nights. No sound proofing. Can’t charge people for zero sleep due to noise within building. Anything but a refund is unacceptable.
Stayed 7 nights in Feb 2022

10/10 Excellent

Xavier

Liked: Cleanliness, property conditions & facilities, communication
Facile a trouver et à rejoindre. Pratique pour se faire des petits repas. Salle de bain équipée shampoin, savon essuies.
Stayed 2 nights in Mar 2025

10/10 Excellent

Esther, Madrid

Liked: Cleanliness, amenities
La ubicación, tiene de todo metro y tren. 2 minutos a pie Dos centros comerciales al lado del metro.Infinidad de comercios de ocio ,comida zona muy recomendable.Limpio y muy acogedor.
Stayed 3 nights in Feb 2020

4/10 Poor

Ariel

Disliked: Staff & service, room comfort

Frustrado com essa locação.

O quarto é abaixo do nível do solo. Não recebe ar a não ser por um barulhento exaustor. O colchão é horrível. Em vez de descansar sairá mais quebrado. A lavanderia funciona a base de moedas prepare uns bons pounds e cuidado com a cabeça. O banheiro é minúsculo. A única coisa boa é a localização.
Stayed 7 nights in Feb 2020

8/10 Good

Serena

Liked: Staff & service, property conditions & facilities, room comfort

Piacevole soggiorno

Tutto sommato piacevole soggiorno. Monolocale molto spazioso, eccetto il bagno, super piccolo. Essendo su parte di strada è rumoroso, si sentono le auto passare, sirene di ambulanze e polizia e possono disturbare chi ha un sonno molto leggero. Da migliorare la pulizia (inesistente in 6 giorni di pernottamento, si deve pagare a parte) o per lo meno il cambio degli asciugamani (cambiati solo una volta su ns richiesta da un ragazzo delle pulizie gentilissimo). Ottimo il collegamento con i mezzi di trasporto: metro a 6 minuti a piedi e fermata autobus a 100m. Ci tornerei.
Stayed 5 nights in Dec 2019

6/10 Okay

per

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
leilighetene var veldig rene og innbydene. Men noe støy trakk ned litt.Du hørte undergrunnen og bilstøy
Stayed 3 nights in Dec 2019

10/10 Excellent

Maria ignacia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

apartamento bien situado

Apartamento perfecto para pasar unos días en Londres,limpio y cerca de dos paradas de metro y centro comercial,excelente zona.
Stayed 4 nights in Dec 2019

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekday business traveller

Much better than a hotel room - very quiet and easy to relax. The only let down was the old shower head which looked like it needed replacing and it would have been nicer if the TV screen was larger. But a quick walk to the underground and shops were close by. All in all one of the nicer places I have stayed at within this price range and I recommend it.
Stayed 5 nights in Dec 2019

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good balance between convenience, comfort and cost

My first time staying in a serviced apartment, I was pleased
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

Levde inte upp till bilderna, men helt okej.

Levde inte upp till bilderna, kändes rätt slitet men helt okej boende. Ljudisoleringen i fönsterna var obefintlig så trafik och allt som händer utanför hörs tydligt i rummet.
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Staff & service
Near bus and metro station
Stayed 7 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is safe and nice environment. Easy to go to attraction, eg.oxford street, westfield London.
Stayed 5 nights in Oct 2019