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Grosvenor House Suites

Luxury aparthotel with a 24-hour fitness center and spa services

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Photo gallery for Grosvenor House Suites

Property entrance
Terrace/patio
Exterior
Room
Dining room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Spa
  • Pet-friendly
  • Parking available
  • Gym
  • Room service

Explore the area

View in a map
  • Place, Hyde Park
  • Place, Marble Arch
  • Place, Oxford Street
  • Airport, London (LHR-Heathrow)

Choose your unit

View all photos for Three Bedroom Superior Suite

Living area

Three Bedroom Superior Suite

  • 1399 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

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Living area

Two Bedroom Deluxe Suite

  • 1238 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Serpentine Suite

Living area

Serpentine Suite

  • 1701 sq ft
  • 1 bedroom
  • Park view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Studio Deluxe Suite

Living area

Studio Deluxe Suite

  • 517 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Superior Suite

Living area

One Bedroom Superior Suite

  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Westminster Suite

Living area

Westminster Suite

  • 1970 sq ft
  • 1 bedroom
  • City view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Two Bedroom Park Suite

Private kitchen

Two Bedroom Park Suite

  • 1023 sq ft
  • 2 bedrooms
  • Park view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for One Bedroom Park Suite

Room

One Bedroom Park Suite

  • 592 sq ft
  • 1 bedroom
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Hyde Park Suite

Living area

Hyde Park Suite

  • 2400 sq ft
  • 1 bedroom
  • Park view
  • Sleeps 8
  • 3 King Beds and 2 Twin Beds

View all photos for One Bedroom Deluxe Suite

Living area

One Bedroom Deluxe Suite

  • 710 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for City Suite

Living area

City Suite

  • 1884 sq ft
  • 1 bedroom
  • City view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Two Bedroom Superior Suite

Private kitchen

Two Bedroom Superior Suite

  • 1220 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Studio Suite

Room

Studio Suite

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Mayfair Penthouse

Living area

Mayfair Penthouse

  • 3983 sq ft
  • 1 bedroom
  • City view
  • Sleeps 8
  • 3 King Beds and 2 Twin Beds

View all photos for Knightsbridge Penthouse

Living area

Knightsbridge Penthouse

  • 3961 sq ft
  • 1 bedroom
  • Park view
  • Sleeps 8
  • 3 King Beds and 2 Twin Beds

View all photos for Kensington Penthouse

Room

Kensington Penthouse

  • 4306 sq ft
  • 1 bedroom
  • Park view
  • Sleeps 8
  • 3 King Beds and 2 Twin Beds

View all photos for Grosvenor Penthouse

Living area

Grosvenor Penthouse

  • 4822 sq ft
  • 1 bedroom
  • Park view
  • Sleeps 10
  • 4 King Beds and 2 Twin Beds

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About the area

London

Located in London City Centre, a neighbourhood in London, Grosvenor House Suites is near a metro station. Marble Arch and Buckingham Palace are notable landmarks, and the area's natural beauty can be seen at Hyde Park and Russell Square. Looking to enjoy an event or a game? See what's going on at Royal Albert Hall or Lord's Cricket Ground.
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What's nearby

  • Hyde Park - 2 min walk - 0.2 km
  • Marble Arch - 6 min walk - 0.6 km
  • Oxford Street - 10 min walk - 0.9 km
  • Buckingham Palace - 18 min walk - 1.6 km
  • Piccadilly Circus - 19 min walk - 1.6 km

Getting around

  • London Victoria Station - 4 min drive
  • Marble Arch Underground Station - 6 min walk
  • London (LCY-London City) - 52 min drive

Restaurants

  • ‪Marriott Grosvenor House Executive Lounge - ‬1 min walk
  • ‪Eagle Bar - ‬4 min walk
  • ‪George - ‬3 min walk
  • ‪Ladurée - ‬4 min walk
  • ‪Scott's - ‬4 min walk

About this property

Grosvenor House Suites

Luxury aparthotel with 24-hour fitness centre and spa services
This smoke-free aparthotel features a 24-hour fitness centre, valet parking and spa services. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services and dry cleaning. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchen. Conveniences include an all-in-one washing machine and dryer and a dining area, and guests will appreciate thoughtful touches, such as an espresso maker and bathrobes.
Grosvenor House Suites offers 130 accommodations with all-in-one washer/dryers and minibars. This accommodation offers separate sitting areas and includes dining tables. Beds feature Egyptian cotton sheets and premium bedding. 51-inch flat-screen televisions come with premium digital channels and pay-per-view films. Accommodation at this 5-star aparthotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include espresso makers and a safe. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the aparthotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our prices include all fees. No hidden fees.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Preferred Hotels & Resorts.

Amenities

Kitchen
Pet-friendly
Free WiFi
Air conditioning
Laundry
Spa

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 18 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 96.0 per night.
Cots (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 42 to 42 for adults and GBP 16 to 16 for children
  • Valet parking fee: GBP 60 per day
  • Pet fee: GBP 18 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 96.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Grosvenor House Suites pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of GBP 18 per pet, per day. Service animals are exempt from fees.

How much is parking at Grosvenor House Suites?

Valet parking is available for GBP 60 per day.

What time is check-in at Grosvenor House Suites?

Check-in start time: 3 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Grosvenor House Suites?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Grosvenor House Suites located?

Located in London City Centre, this luxury aparthotel is steps away from Park Lane and Hyde Park. Marble Arch and Piccadilly are also within 15 minutes. Marble Arch Underground Station is 6 minutes by foot and Hyde Park Corner Underground Station is 10 minutes.

Grosvenor House Suites Reviews

Reviews

8.6

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 34 out of 59 reviews
Rating 8 - Good. 13 out of 59 reviews
Rating 6 - Okay. 7 out of 59 reviews
Rating 4 - Poor. 2 out of 59 reviews
Rating 2 - Terrible. 3 out of 59 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

10/10

Eco-friendliness

9.4/10

Communication

Reviews

8/10 Good

Adel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very quiet, helpful stuff .
Stayed 8 nights in Aug 2023

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities, communication
Spacious suites, excellent staff, very good breakfast included
Stayed 7 nights in Mar 2024

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, communication
Nice location
Stayed 7 nights in Nov 2022

10/10 Excellent

ABDULAZIZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Concierge were quite friendly specifically Paolo from Italy. Moreover, reception was helpful and provide me with late checkout.
Stayed 7 nights in Feb 2020

6/10 Okay

Omar

Liked: Room comfort

Not bad

The hotel has a great location. But I did not like the breakfast system, my reservation was including the breakfast but I paid extra cash in check out. In general I’m a big fan of Jumeirah hotels, however I will not stay at the Grosvenor hotel again. I felt I paid a big amount of money for nothing. Sorry but this is my feelings.
Stayed 7 nights in Nov 2019

2/10 Terrible

khalid

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

الفندق لا يحترم الزبائن

الإقامة كانت سيء وتعامل الموظفين سيء جداً
Stayed 8 nights in Apr 2019

10/10 Excellent

Thamer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Staff

Amazing staff and service, great location, all the staff were helpful specially Loubna at the reception and all of the Concierge staff. They will make you feel as part of a family
Stayed 8 nights in Mar 2019

6/10 Okay

MOHAMMED

Really good

Really nice hotel I liked everything except that I booked park view and didn’t get it.
Stayed 8 nights in Aug 2018

8/10 Good

Arnaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful with some problems

All very good except for the fact that a man came in our room with a "NON DISTURB" sign in the door. My wife was in bed and had to scream... In my view, for the price they charge, the restaurant should have more well prepared professionals even if they are quite nice and polite. Having said that, I still would return as the facilities and location are wonderful. I am sure the management will do their utmost to correct the problems.
Stayed 14 nights in May 2018

8/10 Good

RACHANEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location and clean hotel

บรรยากาศโดยรวมของโรงแรมดีมาก ตรงข้าม Hyde Park ห้องพักกว้างขวางและอุปกรณ์ครบครัน ชอบบริการการเติมน้ำดื่มและของใช้ในห้องพักอย่างเต็มที่ รวมถึงบริการค็อกเทลฟรีทุกค่ำคืน และชอบ Full service ทุกวัน ข้อเสียคือ WIFI ในห้องพักช้าไปหน่อย และเสียเวลาในการเช็คอินนานไปหน่อยในวันแรก เพราะห้องพักมีปัญหาไม่ตรงกับที่จองเข้าไป
Stayed 11 nights in Mar 2018

10/10 Excellent

Reem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
الاقامة رائعة والخدمة ممتازة والموقع ممتاز
Stayed 7 nights in Dec 2017

8/10 Good

elias, mexico

Liked: Cleanliness, property conditions & facilities, room comfort

Excelente Ubicacion

ubicado en una de las mejores calles de compras en Londres, sin duda una muy buena opción las suites cuentan con su sala y comedor, lo que hace una estancia mas comoda
Stayed 2 nights in May 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business Stay at the Grosvenor Suites

Having spent most of the month of May travelling across three continents I wanted a hotel with a "home away from home" feel and my usual spots were fully booked. I chose the Grosvenor House suites and it ticked all the boxes particularly in respect of the excellent guest service, value for money, centrality of location and spaciousness. We were upgraded to a well stocked, light and airy 2 Bedroom apartment which was cleaned daily and refreshed every evening. Would have loved a room overlooking the park but I guess you cannot have everything!

10/10 Excellent

VICTOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT!!!

6/10 Okay

Raghunandan

Liked: Staff & service, property conditions & facilities, room comfort

London

Room Service was extremely expensive one pasta was £30 pounds. It's more like 7 star prices but unheard of by them as well. Mini bar bill of 6 non alcoholic things was £81.

10/10 Excellent

Fatma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Safe in London

Very secure and top notch service! Access to the hotel is only for staying guests and their visitors.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay

Amazing hotel and service

10/10 Excellent

Nawaf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
موقع ممتاز و خدمه ممتازة و النظافه ممنتازه

10/10 Excellent

Marcia , Seattle, United States of America

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location, superb staff, beautiful room!

Our beautiful accommodations and the exceptional service from hotel staff made this the memorable time in London we had hoped for on this special birthday trip with family. This was our second time staying at the Grosvenor House Suites and we will always return when in London. They make it feel like home!

10/10 Excellent

David, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for family

Big rooms, view over the park (pay for the park view room), extraordinary staff, super convenient location, simple but critical amenities (washer dryer!) and service, service, service. If you're on business, brought the family and are there for a week plus, there is no better value in London. Truly a place where a high price delivers a higher return.

10/10 Excellent

Reema

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel for families

Staff were excellent And did an amazing job keeping us comfortable throughout our stay, they are extremely helpful and friendly from the doorman all the way to anyone we encountered

6/10 Okay

mubarak

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Convenient

It has great although the furniture is not soo clean

10/10 Excellent

far beyond..., T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

WAY Better Than Anticipated

I have the distinct impression this place was intended for middle-eastern dignitaries rather than eccentric U.S. toursists like me. No lie -- the place looks like something Tom Cruise would be breaking into in a Mission Impossible film. Wildly modern with high-tech security and all manner of convenience. I unexpectedly wound up with a massive 2-bedroom penthouse suite with a private terrace overlooking Hyde Park. Totally cool!

8/10 Good

Fatma, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Few glitches but still a good stay!

I have stayed in their one bedroom apartment before and had a great experience so I decided to stay again. This hotel is pricey, therefore I opted to stay in a studio apartment as I was alone and on a business trip. The first thing that surprised me was the studio is significantly smaller from the one bedroom apartment I had stayed in before but still as a size it is much better than other 5 star hotels in London, maybe they should reduce the furniture in the room as it is significantly adding up space without benefit. I mean if I am staying in a Studio that is meant for two people only, why do they have a huge four chaired dinning table in the middle of the room? This time around there were some glitches, like the do not disturb sign went on and got stuck and it took them two days to fix it, I had to go twice to reception so that they can service my room with the DND sign on. Also, one blind started acting weird and was automatically opening by itself (it is electrical) suddenly in the middle of the night. My room was overlooking the indoor lobby/foyer of the hotel and only one level above so it felt very exposed as the blind went up and anyone can see inside the room from the big windows. Anyhow, with all this, I am generally pleased. The staff is nice and caring, the furniture is modern and rooms/bathrooms are very well kept. I would definitely stay here again!

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Bed sheets smell bad, room service not tasty