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Surestay by Best Western Baytown

Hotel in Baytown with free breakfast and a 24-hour front desk

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Exterior
Room
Dining
Bathroom
Room

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • 24/7 front desk
  • Laundry
  • Free WiFi
  • Business services

Explore the area

View in a map
  • Place, Baytown Health Center
  • Place, Eddie V. Gray Wetlands Center
  • Place, NASA Johnson Space Center
  • Airport, Houston, TX (IAH-George Bush Intercontinental)

Rooms & beds

Price is avg per night

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About the area

Baytown

Baytown is home to Surestay by Best Western Baytown. San Jacinto Battleground State Historic Site and San Jacinto Monument are local landmarks, and the area's natural beauty can be seen at Baytown Nature Center and Armand Bayou Nature Center. Pirates Bay Water Park and Lynchburg Ferry are also worth visiting.

What's nearby

  • Baytown Health Center - 7 min walk - 0.6 km
  • Eddie V. Gray Wetlands Center - 5 min drive - 3.7 km
  • NASA Johnson Space Center - 23 min drive - 35.1 km
  • Space Center Houston - 24 min drive - 35.8 km
  • George R. Brown Convention Center - 29 min drive - 48.2 km

Getting around

  • Houston, TX (EFD-Ellington Field) - 41 min drive

Restaurants

  • ‪Pizza Hut - ‬11 min walk
  • ‪Dairy Queen - ‬2 min drive
  • ‪McDonald's - ‬12 min walk
  • ‪Little Caesars Pizza - ‬10 min walk
  • ‪Taco Bell - ‬2 min drive

About this property

Surestay by Best Western Baytown

Hotel in Baytown with free breakfast and 24-hour front desk
This smoke-free hotel features a microwave in a common area, a business centre and laundry facilities. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station and a TV in a common area.
Surestay by Best Western Baytown offers 36 accommodations, which are accessible via exterior corridors and feature designer toiletries and a hairdryer. This accommodation offers separate dining areas and includes desks. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries.
Our prices include all fees. No hidden fees.

Amenities

Breakfast included
Parking included
Free WiFi
Business services
Laundry
24/7 front desk

House Rules

Check in after 3:00 PM
Minimum age to rent: 18
Check out before 11:00 AM
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Pets

No pets allowed, service animals permitted
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Smoking

Smoking is not permitted

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts

Frequently asked questions

Is Surestay by Best Western Baytown pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Surestay by Best Western Baytown?

Self-parking is free at this property.

What time is check-in at Surestay by Best Western Baytown?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Surestay by Best Western Baytown?

Checkout is at 11:00 AM.

Where is Surestay by Best Western Baytown located?

Situated in Baytown, this hotel is within 2 miles (3 km) of Baytown Health Center, Eddie V. Gray Wetlands Center and Fresenius Medical Care at San Jacinto Methodist Hospital. Houston Methodist San Jacinto Hospital and Altus Baytown Hospital are also within 3 miles (5 km).

Surestay by Best Western Baytown Reviews

Reviews

7.8

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 25 out of 62 reviews
Rating 8 - Good. 17 out of 62 reviews
Rating 6 - Okay. 11 out of 62 reviews
Rating 4 - Poor. 3 out of 62 reviews
Rating 2 - Terrible. 6 out of 62 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

eddy

Liked: Staff & service, property conditions & facilities
I would stay again...
Stayed 1 night in Oct 2022

4/10 Poor

Rosalva

Disliked: Staff & service, room comfort

Not a good place

The bed was horrible. It was slanted on one side. AC was not that cool. There was loud people a couple a rooms down from us and they were slamming their door and hollering.
Stayed 1 night in May 2020

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jul 2025

8/10 Good

Louie

Liked: Cleanliness, property conditions & facilities
It’s ok. They have a kitchenette but nothing to cook with. They want a $30 deposit to get cook wear. Other than that it was alright.
Stayed 6 nights in Jun 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay
Stayed 1 night in Apr 2025

2/10 Terrible

Randy

Disliked: Cleanliness, property conditions & facilities
Blood splatter on walls
Stayed 1 night in Mar 2025

4/10 Poor

dave

Disliked: Cleanliness

Not worth it

A room that fits four only had towels for two. 2 conditiners but no shampoo. Bugs in the floor. Cleaner smell stunk up the room (permanent smell). Breakfast was abysmal: 2 yogurts, 1 banana, and 1 package of muffins in the entire breakfast area. ...and this form won't even let me upload photos!
Stayed 1 night in Jul 2023

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

We enjoyed our stay for one night. Clean and convenient. I would definitely stay again.
Stayed 1 night in May 2023

6/10 Okay

Luis

Disliked: Cleanliness, property conditions & facilities

Dirty Sheets

Sheets were dirty and still had scabby skin on them. Had to go to front desk and ask for clean sheets to change myself
Stayed 1 night in Apr 2023

2/10 Terrible

Belinda

Disliked: Staff & service

Reservacion cancelada

Terrible llegar a media noche con la confianza de que teníamos habitación reservada y cual va siendo mi sorpresa que la habían cancelado, la verdad jamas había tenido este tipo de problemas con hoteles, pero hoy nos toco llegar y no tener reservación y nadie aviso que se me había cancelado, iba solo con ni hija a una competencia y a media ji he buscar donde quedarme no fue nada nada agradable
Stayed 2 nights in Feb 2023

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
New with all amneties
Stayed 1 night in Jul 2022

8/10 Good

Apolonio

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast section and items offered were subpar
Stayed 1 night in Apr 2022

2/10 Terrible

Meredith

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
At around noon I received a confirmation call from Sure Stay asking when we would be arriving. We confirmed the time and they said “see you soon!” When our party, a man, a pregnant woman and a toddler arrived at the property they informed us that they had overbooked themselves and could not accommodate our reservation but would be happy to take our credit card for $130 and secure a motel down the street. I called the motel and rooms were $70 and the place was filthy. No thanks. We had to frantically search the area for a safe, clean hotel.
Stayed 1 night in Apr 2022

6/10 Okay

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Racing trip to Houston Raceway Park.

Room was clean and comfortable. Good a/c, nice shower and good toilet. Noisy room, you could everyone walking above you and on the sidewalk. Not a good area of town for a family especially with small kids. Homeless all around the area.
Stayed 3 nights in Apr 2022

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great 2 night stay!

The hotel was very clean. Checkin was easy. Well lit parking lot. Good hotel to stay at.
Stayed 2 nights in Apr 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
La habitacion era grande y tenia cocina con parilla electrica, mi roondas y refrigerador. No me gusto que decian tener desayuno pero el comedor estaba cerrado.
Stayed 1 night in Aug 2021

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel or Motel?

The hotel is an adapted motel. Stay was okay.
Stayed 1 night in Jul 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Room was not clean nor didn't have toiletries. Two dead roaches found on the floor. :(
Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No cunplieron con los requisitos medieron cuarto de fumar y lo abia reserbado de no fumar
Stayed 1 night in Jul 2021

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty good stay!

Had a great time, and would stay in again.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Price and how clean this Hotel was was More than Exceptional. Will Book everytime im in town👍 the Hosts were very Nice!!
Stayed 3 nights in Jul 2021

10/10 Excellent

Consuelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stop to rest on our long trip

Room was clean!
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Pm
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was sparkling clean
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Liked: Staff & service
The housekeeping didn’t sweep or mop the bathroom left wet towels in shower corner left the cups by the sink didn’t change the sheets one day just fixed them didn’t whipe the sink area
Stayed 4 nights in May 2021