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Pico do Refúgio

Mediterranean aparthotel in Ribeira Grande with a seasonal outdoor pool

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Room
Room
Reception
Private kitchen
Room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Fireplace
  • Pool
  • Barbecue grill
  • Kitchen
  • Outdoor space
  • Free WiFi

Explore the area

Map
Roda do Pico 5 - Rabo de Peixe, Ribeira Grande, 9600-095
  • Santa Bárbara Beach
    ‪7 min drive‬
  • Caldeira Velha
    ‪8 min drive‬
  • Ponta Delgada Harbour
    ‪13 min drive‬
  • Ponta Delgada (PDL-Joao Paulo II)
    ‪17 min drive‬

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View all photos for Design Loft

Living area

Design Loft

  • 926 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Cottage

Living area

Traditional Cottage

  • 624 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Loft

Living area

Family Loft

  • 1055 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Basic Cottage

Living area

Basic Cottage

  • 689 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Panoramic Cottage

Private kitchen

Panoramic Cottage

  • 592 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Reception

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9.6 out of 10, 93 reviews
The price is CA $209
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includes taxes & fees
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About the area

Ribeira Grande

Located in Ribeira Grande, Pico do Refúgio is in a rural area and by the ocean. Ponta Delgada Harbour and Ponta Delgada Marina are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Santa Bárbara Beach and Caldeira Velha. Don't miss out on a visit to Antonio Borges Garden. Discover the area's water adventures with nearby surfing/body boarding, or enjoy the great outdoors with ecotours, horse riding and hiking/biking trails.

What's nearby

  • Santa Bárbara Beach - 7 min drive - 6.2 km
  • Caldeira Velha - 8 min drive - 7.3 km
  • Praia do Populo - 10 min drive - 9.2 km
  • Ponta Delgada Harbour - 13 min drive - 12.3 km
  • Ponta Delgada City Gates - 14 min drive - 13.0 km

Getting around

  • Ponta Delgada (PDL-Joao Paulo II) - 14 min drive

Restaurants

  • ‪Restaurante da Associação Agrícola de São Miguel - ‬3 min drive
  • ‪TukáTulá Bar - ‬7 min drive
  • ‪Restaurante O Silva - ‬6 min drive
  • ‪Café Lectus - ‬6 min drive
  • ‪The Gin Library - ‬9 min drive

About this property

Pico do Refúgio

Mediterranean aparthotel in Ribeira Grande with a seasonal outdoor pool
Coffee/tea in a common area, a seasonal outdoor pool and a library are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, tour/ticket assistance, a garden and barbecues are on-site. Each apartment boasts a fireplace and offers free WiFi and a kitchenette. For a bit of entertainment, an LCD TV comes with cable channels, and guests can also appreciate conveniences, such as a fridge and a microwave. Housekeeping is available on request.
Pico do Refúgio offers 7 accommodations with fireplaces and coffee/tea makers. Rooms open to furnished patios. This individually decorated and furnished accommodation includes desks. Accommodation at this 4-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. LCD televisions come with cable channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the aparthotel include a seasonal outdoor pool.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Amenities

Pool
Kitchen
Free WiFi
Outdoor space
Barbecue grill
Fireplace

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 40.0 per night.

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: EUR 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number 21-195

We should mention

This property does not have any lifts
The seasonal pool will be open from April to October
Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the swimming pool without adult supervision

Frequently asked questions

Does Pico do Refúgio have a pool?

Yes, this property has a seasonal outdoor pool.

Is Pico do Refúgio pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Pico do Refúgio?

Check-in begins at 4:00 PM. Late check-in is available during limited hours.

What time is check-out at Pico do Refúgio?

Checkout is at 11:00 AM.

Where is Pico do Refúgio located?

Situated by the ocean, this aparthotel is within 6 mi (10 km) of Santa Bárbara Beach, Caldeira Velha and Praia do Populo. Ponta Delgada Harbour and Ponta Delgada Marina are also within 9 mi (15 km).

Pico do Refúgio Reviews

Reviews

9.2

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 33 out of 48 reviews
Rating 8 - Good. 10 out of 48 reviews
Rating 6 - Okay. 3 out of 48 reviews
Rating 4 - Poor. 2 out of 48 reviews
Rating 2 - Terrible. 0 out of 48 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.0/10

Property conditions & facilities

10/10

Eco-friendliness

10/10

Communication

Reviews

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing getaway

Bernardo was an excellent host! Our flight was delayed and we arrived at 2 am. He greeted us with a smile and showed us our apartment. The apartment was very spacious and the environment was relaxing.
Stayed 5 nights in May 2018
This review was submitted before 2018 and has not been verified.

10/10 Excellent

mike, halifax, nova scotia Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here!

This place is great. The staff was amazing. The in-room breakfast you can order to have dropped off at your door in the morning was a real highlight. The hotel is centrally located on the beautiful north shore and we found it the perfect spot to launch our daily tours from. Don’t Think twice - book it!
Stayed 3 nights in Oct 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Jeannette, Washington D.C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Cannot say enough good things about this hotel, everything from answering emails regarding phone coverage before we left, check-in, breakfast, suggestions for places to see and eat - were excellent. Staff professional and really helpful, our rooms were clean and larger than expected. Will look forward to going back kater in the year!

10/10 Excellent

Svenja

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wir haben unseren Aufenthalt sehr genossen und werden definitiv wiederkommen! Die Unterkumft bietet eine richtige Auszeit umd strahlt eine besondere Ruhe aus. Ana, eine der Gastgeberinnen, hat uns super viele Tipps zu unserem Aufenthalt gegeben und war die ganze Zeit zu erreichen.
Stayed 3 nights in Aug 2024

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities, communication
This place was amazing. They do a chef-run dinner that is completely worth doing. We loved our time here.
Stayed 3 nights in Aug 2024

10/10 Excellent

Elizabeth

Stayed 4 nights in Jun 2023

10/10 Excellent

Brooke

Liked: Cleanliness, room comfort, communication

Beautiful Property

Beautiful property which was an old tea factory. The room we had came with a well stocked kitchen and tons of amenities (including laundry on site). Check in was easy and communication was great. Anna included lots of recommendations for food, hikes and sites to see on the island. Would return.
Stayed 2 nights in Jun 2023

10/10 Excellent

Suzannah

Liked: Cleanliness, room comfort, communication

Love Pico

Really enjoyed this stay outside of the city center and really thought the property was incredibly beautiful. I would recommend this to anyone who is open to have a more nature stay and privacy
Stayed 3 nights in Apr 2023

10/10 Excellent

Marcos

Liked: Cleanliness, room comfort, communication

Amazing Property

The property is truly magical. They have done an amazing job with the design. Truly breathtaking sitting on top of a small community and close to the downtown. I proposed to my fiancé here and we can’t wait to come back.
Stayed 4 nights in Sep 2022

10/10 Excellent

Samuel

Liked: Cleanliness, communication
Stayed 3 nights in Jul 2022

8/10 Good

Verified traveller

Liked: Amenities, property conditions & facilities, communication
Alojamiento espacioso y con unas vistas inmejorables. Negativo, cocina muy pequeña, puertas y ventanas viejas, necesitan un cambio. Tambien el mobiliario esta viejo, la cama de matrimonio y armarios incluso tenian termitas.
Stayed 8 nights in Aug 2021

10/10 Excellent

João

Liked: Cleanliness, room comfort, communication
A Estadia correu muito bem, o sítio é muito bonito e está muito bem arranjado. é um lugar especial
Stayed 3 nights in Jul 2021

8/10 Good

Ralf

Liked: Cleanliness, room comfort, communication
Stayed 6 nights in Aug 2020

8/10 Good

Verified traveller

Stayed 4 nights in Aug 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Found no refuge here

Hotel room was damp, dark and moldy. The room requested for a couple with two children - upon arrival we were directed to a room with four twin beds (2 on one floor and the other two in a loft). Due to the climate conditions in the room, your belongings will never be fully dry and the mildewy smell sticks to your clothes and suitcase. The shower/water heater will only provide for two quick warm showers and the others will have to take cold showers. In addition, there are any number of insects in the room e.g., ants, crickets and other native species. Additionally, the WIFI was non-existent and the administrators/managers of the property were largely absent. We caught glimpses of them as they were driving off/on the property. The location is also not particularly centrally located - so be ready to drive if you intend to use this as homebase. This is as no-frills as you can get; there was nothing within walking distance to go to for breakfast. The hotel offered breakfast (for a price) which consisted of: yogurt, granola, small portion of cheese and ham with local bread, OJ and tea as well as, hot milk and cereal.
Stayed 4 nights in Aug 2019

10/10 Excellent

ariane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paisible et reposant

Lieu très paisible et reposant. Personnel très accueillant, parlant français. Le petit déjeuner que nous avons pris uniquement le premier jour était un peu décevant. Le cadre est si agréable que nous nous sommes dépêchés de rentrer le soir pour pouvoir profiter du jardin et de la piscine.
Stayed 3 nights in Jul 2019

4/10 Poor

Verified traveller

Stayed 4 nights in Jul 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful, relaxing stay!

Pico do Refugio was our favorite place we stayed on Sao Miguel island. The location is convenient although the narrow roads leading to the property are a bit challenging. It's on a section of charming farmland - the grounds are so peaceful and full of character. Our apartment was very comfortable for two people. Lovely design details throughout. We did not get the breakfast, but it's an option. If you are looking for a great alternative to the larger-scale hotel/resorts, we highly recommend staying here. Looking forward to coming back again and again!
Stayed 2 nights in Jul 2019

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place!

We had a great stay at this old tea factory. Mafalda was amazing—she made us restaurant and activity reservations and recommendations. Be sure to get the breakfast box of local cheese and yogurt to eat at the picnic tables by the pool. The room was clean and spacious with a full kitchen. The lobby is accessible 24 hours, but there’s not always someone at reception. However, Mafalda was available by WhatsApp and was super quick to respond. If you’re looking to get out of the city, the location is easily accessible to major roads and we loved it!
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning property, excellent location, unique room

The property is absolutely gorgeous. The pool is lovely. The grounds are to be explored. Service was super helpful, personal, and thoughtful. Location is fantastic - near enough to Ponta Delgada but far enough to be relaxed and remote. Yet still near several great restaurants and the beach. Would love to stay here again and explore the different unique rooms.
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Einsame Lage auf dem Berg

Waren im oberen Teil des riesigen Anwesens auf dem Berg und somit fast komplett alleine. Einziger Nachteil dort ist ein weiter Weg zum Pool. Da die Kinder nicht schwimmen konnten perfekt.
Stayed 7 nights in Jun 2018

10/10 Excellent

Marta, Bethany, CT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property. Family owned for generations. Friendly and helpful staff. We felt truly immersed in the local culture.
Stayed 4 nights in Jun 2018

10/10 Excellent

MZW, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great and perfectly located Hotel

The hotel is very nicely located on the top of a hill witn great vies on the ocean and mountains. It has great acess to all major rodes which allows you to get to any spot on the island in undet 1h. I highly recommend it.
Stayed 9 nights in Mar 2018
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2017