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El Marqués Palace by Intercorp Hotel Group

Colonial aparthotel with 24-hour front desk and coffee shop/cafe

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Photo gallery for El Marqués Palace by Intercorp Hotel Group

Children's play area - indoor
Property entrance
Room
Room
In-room dining

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Barbecue grill
  • Kitchen

Explore the area

Map
C/ Las Rosas, S/N, Santiago del Teide, Santa Cruz de Tenerife, 38683
  • Los Gigantes Marina
    ‪10 min walk‬
  • Los Gigantes Beach
    ‪10 min walk‬
  • Arena Beach
    ‪15 min walk‬
  • Tenerife (TFS-Tenerife South)
    ‪37 min drive‬

Choose your unit

View all photos for Deluxe Suite, 3 Bedrooms, Terrace, Sea View

Living area

Deluxe Suite, 3 Bedrooms, Terrace, Sea View

  • 1346 sq ft
  • 3 bedrooms
  • Sea view
  • Sleeps 6
  • 1 King Bed and 4 Single Beds

View all photos for Standard Apartment, 2 Bedrooms, Sea View

Room

Standard Apartment, 2 Bedrooms, Sea View

  • 969 sq ft
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 2 Bedrooms, Accessible, Ground Floor

Private kitchen

Standard Apartment, 2 Bedrooms, Accessible, Ground Floor

  • 969 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 3 Bedrooms, Terrace, Sea View

Living room

Standard Apartment, 3 Bedrooms, Terrace, Sea View

  • 1346 sq ft
  • 3 bedrooms
  • Sea view
  • Sleeps 6
  • 1 Double Bed and 4 Single Beds

View all photos for Standard Apartment, 1 Bedroom, Garden View

Room

Standard Apartment, 1 Bedroom, Garden View

  • 753 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Bedroom, Sea View

Room

Standard Apartment, 1 Bedroom, Sea View

  • 753 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, 2 Bedrooms, Garden View

Room

Standard Apartment, 2 Bedrooms, Garden View

  • 969 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

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About the area

Santiago del Teide

Santiago del Teide is home to El Marqués Palace by Intercorp Hotel Group. Casa Fuerte and El Puertito are local landmarks, and the area's natural beauty can be seen at Fañabé Beach and El Duque Beach. Travelling with kids? Consider Ocean Explorer and Camello Center. Discover the area's water adventures with scuba diving and snorkelling nearby, or enjoy the great outdoors with ecotours and hiking/biking trails.

What's nearby

  • Oasis Los Gigantes Public Pool - 7 min walk - 0.6 km
  • Los Gigantes Marina - 10 min walk - 0.9 km
  • Los Gigantes Beach - 10 min walk - 0.9 km
  • Arena Beach - 15 min walk - 1.3 km
  • Alcala Beach - 7 min drive - 5.7 km

Getting around

  • Tenerife (TFS-Tenerife South) - 40 min drive

Restaurants

  • ‪Tipsy Terrace - ‬7 min walk
  • ‪La Pergola - ‬8 min walk
  • ‪Poolbar, Barcélo Santiago - ‬9 min walk
  • ‪Tapas y Mas Tapas - ‬18 min walk
  • ‪La Bodeguita - ‬12 min walk

About this property

El Marqués Palace by Intercorp Hotel Group

Colonial aparthotel with 24-hour front desk and coffee shop/cafe
This smoke-free aparthotel features an outdoor pool, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking and a children's pool are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, guests will find an LED TV with satellite channels, and other amenities include free WiFi and a furnished balcony. Limited housekeeping is available.
El Marqués Palace by Intercorp Hotel Group offers 63 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Rooms open to furnished balconies. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 32-inch LED televisions come with satellite channels. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a limited basis.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Amenities

Pool
Kitchen
Free WiFi
Air conditioning
Outdoor space
Breakfast available

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: from approximately EUR 10.50 for adults and from EUR 10.50 for children
  • Covered self-parking fee: EUR 30 per week
  • In-room safe fee: EUR 18 per week

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transport to and from this property

Frequently asked questions

Does El Marqués Palace by Intercorp Hotel Group have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool types include heated pools.

Is El Marqués Palace by Intercorp Hotel Group pet-friendly?

No, pets are not allowed at this property.

How much is parking at El Marqués Palace by Intercorp Hotel Group?

Self-parking is available for EUR 30 per week. Limited spots are available. There is free parking nearby.

What time is check-in at El Marqués Palace by Intercorp Hotel Group?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at El Marqués Palace by Intercorp Hotel Group?

Checkout is at 10 AM.

Where is El Marqués Palace by Intercorp Hotel Group located?

This family-friendly Santiago del Teide aparthotel is within a 15-minute walk of Tenerife Beaches, Ocean Explorer and Playa Chica. Oasis Los Gigantes Public Pool and Los Gigantes Marina are also within 15 minutes.

El Marqués Palace by Intercorp Hotel Group Reviews

Reviews

8.6

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 108 out of 238 reviews
Rating 8 - Good. 91 out of 238 reviews
Rating 6 - Okay. 31 out of 238 reviews
Rating 4 - Poor. 6 out of 238 reviews
Rating 2 - Terrible. 2 out of 238 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10

Check-in

9.2/10

Communication

8.0/10

Location

8.0/10

Listing accuracy

Reviews

8/10 Good

Wendy

Liked: Cleanliness, amenities, communication
Very helpful staff, particularly the Reception manageress. Frequent cleaning of apartment. Warm swimming pools.
Stayed 14 nights in Jan 2025

8/10 Good

Graeme

Liked: Cleanliness, room comfort, communication

Always a good stay.

Good clean but dated apartment with Excellent staff
Stayed 5 nights in Oct 2024

10/10 Excellent

Jane

Liked: Cleanliness, amenities, property conditions & facilities, communication
Apartment was amazing - had everything you could need for self-catering and a huge balcony with sunbeds and a table and chairs, views were incredible. Would definitely recommend!
Stayed 10 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful stay at El Marques Palace - clean, friendly, comfortable. Lovely pool area, quiet, and easy walking distance to loads of bars and restaurants. Plenty to do in the local area (would recommend Twizi Tours!)
Stayed 7 nights in Mar 2024

10/10 Excellent

Gokhan

Liked: Amenities, property conditions & facilities
It was great
Stayed 8 nights in Aug 2024

8/10 Good

Colin

Liked: Cleanliness, amenities, communication
Clean, helpful staff
Stayed 7 nights in Feb 2024

10/10 Excellent

Philip

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff very friendly and helpfull, very very clean, heated pool was a real bonus
Stayed 6 nights in Mar 2023

10/10 Excellent

Kuldeep

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful location. Lovely staff.
Stayed 11 nights in Dec 2023

8/10 Good

Graeme

Liked: Cleanliness, room comfort, communication

Good 3 night stay

Nice Spacious comfortable well equipped apartment, showing its age but maturity well.
Stayed 3 nights in May 2024

10/10 Excellent

Simon

Liked: Cleanliness, amenities, property conditions & facilities, communication
A great stay. Property well maintained. Reception staff were extremely helpful in every way.
Stayed 7 nights in Oct 2023

8/10 Good

Anton

Liked: Cleanliness, room comfort, communication
Nice and convenient, good parking space too.
Stayed 7 nights in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Good value and heated pool a bonus

Great hotel with all your needs. Best thing is the heated pool. Friendly staff. Hotel probably needs an upgrade but that won’t deter us returning, Location ok although on a busy roundabout.
Stayed 5 nights in Feb 2024

10/10 Excellent

Aleksei

Liked: Cleanliness, amenities, property conditions & facilities, communication
Ocean, beaches and everything else.
Stayed 10 nights in Jul 2023

8/10 Good

John Peter

Liked: Amenities, property conditions & facilities, communication
Well placed within the area, Lidl over the road and restaurants within easy walking distance. On the poor side there is no wi-fi in the rooms, and our patio only got the sun between 3.15pm and 6.15pm
Stayed 17 nights in Feb 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication

Another good time

We use this appartment block normally twice a year and have done so for over ten years. The units are clean and comfortable. The location is perfect with many restuarants and bars very close. Large supermarket within 100yards. The staff are very good and very helpfull.
Stayed 14 nights in Apr 2024

10/10 Excellent

Carol

Liked: Cleanliness, amenities, property conditions & facilities, communication
We recently stayed 3 weeks at El Marques Palace in a 1 bedroom sea view unit. Everything was great and the view from our balcony was spectacular. Front desk staff were always helpful and even gave us more clothes hangers when we asked. While the terrain is hilly, there are many restaurants and bars within walking distance and a grocery store across the street. The pool bar also had excellent food and great service. Would highly recommend.
Stayed 20 nights in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean and spacious accommodation. The balcony was huge and private with a wonderful view. A great base location to explore the Island and safe free parking outside the hotel. The staff were friendly and very helpful. Plenty of bars and eateries nearby, especially The George where you will have breakfast if you book breakfast at the hotel. Walk down to the nearby towns and you will find wonderful Tapas and other restaurants. A wonderful break.
Stayed 7 nights in Jul 2022

8/10 Good

David Robert

Liked: Communication
Disliked: Amenities
The property is dated and could do with a refurb. It is not as clean as when we stayed a few years ago. The staff are great and very helpful. Was weary of the pool as we saw black around the bottom of the pool ,so we did not use it. Very quiet around the resort ok for us as we were just looking to recharge.
Stayed 10 nights in May 2024

4/10 Poor

Blaise B

Disliked: Cleanliness, property conditions & facilities
Property is too old and not well maintained. We had to change hotels after seeing multiple dead and life roaches around.
Stayed 6 nights in Aug 2024

8/10 Good

Horace

Liked: Cleanliness, room comfort, communication

Another great two weeks

We have stayed in El Marques Palace many times (usually at least twice a year) The location is perfect for us at the top of the hill as the restuarants and bars we use are also at the top of the hill. All staff are very helpfull and polite. It may be time for the appartements to be freshened up and bathrooms fittings could do with being replaced. However we will be back next year.
Stayed 14 nights in Sep 2023

10/10 Excellent

Yetunde

Liked: Cleanliness, amenities, communication
My family just got back from 10 days holidays at El Marques, the male receptionist staffs were brilliant and gave great tips on where to visit around town. Polite and friendly site staff as well. We had a 2 bedroom and 2 bathroom apartment with a good size balcony. It was clean and the tv had English channels which was a great plus. Only downside is the bathrooms need modernisation. Swimming pool and site grounds were always clean and tidy. I'll definitely recommend.
Stayed 10 nights in Jul 2022

8/10 Good

Horace

Liked: Cleanliness, communication
We have stayed at El Marques Palace many times over the last twenty years. It is a very good location for both beach and many good restaurants. The staff are always polite and very helpful. Street parking is not normally a problem but if necessary it is possible to pay for a parking space in the underground parking garage. While the rooms are clean it may be time for an update. However this will not stop us from going at least twice a year.
Stayed 7 nights in Sep 2022

8/10 Good

Susan

Liked: Cleanliness, room comfort, communication
The aparthotel is in a great location many restaurants the marina and beach all in walking distance. The pool is heated which was fantastic. The 2 bed apartments are a good size with 2 bathrooms. Cleaned every second day. No pool towels provided but we used the apartment ones and kept them when clean ones were provided. Lidl is across the road and many other shops in walking distance. My son was disappointed that the gym wasn’t open despite it being advertised. Late checkout accommodated for €10 per hour. Overall we enjoyed our stay
Stayed 5 nights in Mar 2024

8/10 Good

Horace

Liked: Cleanliness, room comfort, communication

May 2023

We have stayed in El Marques Palace many times over the last 20 years and while the appartments are always clean they are now starting to look a little tired and could do with new bathrooms and a coat of paint. Everthing else was up to their normal high standard.
Stayed 7 nights in May 2023

6/10 Okay

MATTHIEU

Liked: Communication

Outdated facility - broken airco.

Overall very outdated facility - airconditioning was broken throughout our full vacation week ... And sleepjng with open windows was not possible given bars across the street. Bathrooms are also dated. Although we had two bathrooms it was impossible to take two showers at the same time - not enough water pressure.
Stayed 7 nights in Oct 2023