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Generations Riviera Maya Family Resort Catamaran, Water Park & More Inclusive

Luxury aparthotel on the beach, with 2 outdoor pools

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Photo gallery for Generations Riviera Maya Family Resort Catamaran, Water Park & More Inclusive

Bathroom
Restaurant
Restaurant
Children's area
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Bar
  • Pool
  • All-inclusive
  • Room service
  • Spa
The current price is CA $642
CA $642 total
includes taxes & fees
May 15 - May 16

Explore the area

Map
Playa del Carmen, QROO
  • Playa Paraiso Golf Course
    ‪6 min drive‬
  • Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪7 min drive‬
  • Maroma Beach
    ‪14 min drive‬
  • Playa Del Carmen, Quintana Roo (PCM)
    ‪27 min drive‬

Choose your unit

View all photos for OCEANFRONT SUITE

Room

OCEANFRONT SUITE

  • Sea view
  • 722 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for OCEANFRONT SWIM UP SUITE

Room

OCEANFRONT SWIM UP SUITE

  • Sea view
  • 722 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for OCEANFRONT POOL SWIM UP SUITE

Room

OCEANFRONT POOL SWIM UP SUITE

  • Sea view
  • 722 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

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About the area

Playa del Carmen

Located in Playa del Carmen, Generations Riviera Maya Family Resort Catamaran, Water Park & More Inclusive is on the beach. Travellers eager for a bit of culture can stop by Cirque du Soleil Boutique at Vidanta Riviera Maya, while those wishing to experience the area's natural beauty can explore Maroma Beach and Tres Rios Ecopark. Travelling with kids? Consider Arrecife de Puerto Morelos National Park, or check out an event or a game at El Rey Polo Country Club.

What's nearby

  • Playa Paraiso Golf Course - 6 min drive - 4.5 km
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 7 min drive - 4.6 km
  • Paradise Beach - 9 min drive - 6.2 km
  • Maroma Beach - 14 min drive - 9.4 km
  • Puerto Morelos Town Square - 15 min drive - 12.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 31 min drive

Restaurants

  • ‪Cena Trattoria By el Faro - ‬9 min drive
  • ‪Huama - ‬10 min drive
  • ‪El Mar y Tierra - ‬7 min drive
  • ‪Limon y Sal - ‬10 min drive
  • ‪Don Miquel - ‬8 min drive

About this property

Generations Riviera Maya Family Resort Catamaran, Water Park & More Inclusive

Luxury aparthotel on the beach, with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at Generations Riviera Maya Family Resort Catamaran, Water Park & More Inclusive's full-service spa. Then enjoy a meal at one of the aparthotel's 5 restaurants. Each apartment boasts a jetted bath and offers free minibar items and a balcony. Thoughtful touches include bathrobes and slippers. Other touches available are room service and a Smart TV.
Generations Riviera Maya Family Resort Catamaran, Water Park & More Inclusive offers 159 air-conditioned accommodations with free minibar items and free newspapers. Rooms open to balconies or patios. 30-inch Smart televisions come with satellite channels.

Bathrooms include a separate bath and shower with in-room jetted baths and a hydromassage showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.
Guests can indulge in a pampering treatment at the aparthotel's full-service spa, NÁAY SPA. Services include deep-tissue massages, hot stone massages, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

All-inclusive details

This aparthotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Room service during certain hours
In-room minibar (all beverages included)

Land activities

Volleyball
Children's club
Childcare

Entertainment

On-site entertainment and activities

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Amenities

Pool
All-inclusive
Free airport shuttle
Parking included
Free WiFi
Restaurant

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Generations Riviera Maya Family Resort Catamaran, Water Park & More Inclusive have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Generations Riviera Maya Family Resort Catamaran, Water Park & More Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Generations Riviera Maya Family Resort Catamaran, Water Park & More Inclusive?

Self-parking and valet parking are free at this property.

What time is check-in at Generations Riviera Maya Family Resort Catamaran, Water Park & More Inclusive?

Check-in start time: 2:30 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Generations Riviera Maya Family Resort Catamaran, Water Park & More Inclusive?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Generations Riviera Maya Family Resort Catamaran, Water Park & More Inclusive provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Are there all-inclusive benefits at Generations Riviera Maya Family Resort Catamaran, Water Park & More Inclusive?

Yes, the property is all-inclusive. Food and drinks are included (with some restrictions), and activities include volleyball.

Where is Generations Riviera Maya Family Resort Catamaran, Water Park & More Inclusive located?

Nestled on the beach, this Playa del Carmen aparthotel is within 3 mi (5 km) of Playa Paraiso Golf Course, Nicklaus Design Golf Course and Cirque du Soleil Boutique at Vidanta Riviera Maya. Maroma Beach and Paradise Beach are also within 6 miles (10 km).

Generations Riviera Maya Family Resort Catamaran, Water Park & More Inclusive Reviews

Reviews

8.2

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 52 out of 96 reviews
Rating 8 - Good. 14 out of 96 reviews
Rating 6 - Okay. 14 out of 96 reviews
Rating 4 - Poor. 11 out of 96 reviews
Rating 2 - Terrible. 5 out of 96 reviews

9.0/10

Cleanliness

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

7.8/10

Communication

Reviews

10/10 Excellent

Perry

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing resort with exceptional food and a quiet cozy feel. Great restaurant options with the adjacent adults only resorts. Beach was beautiful, ocean was rocky.
Stayed 9 nights in Jan 2025

10/10 Excellent

Mohamed Yahia

Liked: Cleanliness, property conditions & facilities
This resort was beautiful and a great place for children and their families to enjoy
Stayed 4 nights in Nov 2024

10/10 Excellent

Christopher James

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was perfect and the 'more inclusive option' was a great value.
Stayed 6 nights in Jan 2025

8/10 Good

Sang I

Liked: Cleanliness, property conditions & facilities, communication
Nick and maroma beach was good
Stayed 2 nights in Dec 2024

10/10 Excellent

Jonah

Liked: Cleanliness, property conditions & facilities, communication
The staff were very friendly and jolly which is a great way to greet people
Stayed 3 nights in Dec 2024

10/10 Excellent

patrick

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a great time and everything was very well organized and everyone was helpful and pleasant.
Stayed 3 nights in Nov 2024

10/10 Excellent

Rebecca Barcellos

Liked: Cleanliness, property conditions & facilities, communication
Best experience, love the hotel and also the staff. Great kids area and the food was incredible. Will definitely come back :)
Stayed 4 nights in Aug 2024

4/10 Poor

AIMEE

Disliked: Property conditions & facilities, communication
Poor management of checking in guests, communication on the site
Stayed 2 nights in Dec 2024

10/10 Excellent

Larry

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great and seamless experience from the complimentary pickup from the airport to the stay with many food options. The staff were great the whole way through.
Stayed 4 nights in Jul 2024

6/10 Okay

David

Liked: Cleanliness, amenities, property conditions & facilities
Didn’t have much areas for the kids to walk and play as the other resorts were adults only. Ordered room service twice and it didn’t show up. Other times it took over 2 hours. Had to go and get water myself everyday. Asked for the mini bar to be restocked everyday and that didn’t happen.
Stayed 7 nights in Jan 2025

2/10 Terrible

Damaris

Disliked: Amenities, property conditions & facilities, communication
If you are thinking of going on vacation to this hotel, don't really do it, you don't want to ruin your vacation, bad food, they waste your time on pure stupidity, for everything you have to book, there are not even people and they ask you to reserve even to eat or you don't eat, the travel agency is terrible, they offer you trips and they put them in such a way that you can't reach them, they don't explain well how to book until you go and you already lost the day and didn't get any tour, the most horrible hotel in Honestly, I complained and they said they couldn't do anything, they blamed each other and there was no one to complain to.
Stayed 3 nights in Feb 2025

8/10 Good

Claudia

Liked: Cleanliness, amenities, property conditions & facilities, communication
The place is beautiful, the staff is tremendously welcoming and nice, the property has tons of activities to try out if relaxing at the pools and beaches isn’t for you. There’s a little bit of everything for everyone. Only thing that wasn’t really great was the lunch and dinner, the food isn’t really good quality it was more on the cheaper American buffet style type rather than authentic Mexican style.
Stayed 5 nights in Jul 2024

10/10 Excellent

Mandeep

Liked: Cleanliness, property conditions & facilities, communication
spacious rooms exceptional customer service
Stayed 1 night in Dec 2023

10/10 Excellent

Yasameen

Liked: Cleanliness, property conditions & facilities, communication
The property has many excellent features, such as luxurious accommodations, a beautiful beach, and attentive service. However, although our all-inclusive reservation included access to all 15 restaurants, we could only enjoy four as the rest were exclusively for adults!
Stayed 5 nights in Mar 2024

10/10 Excellent

yasmin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Overall satisfactory
Stayed 7 nights in Apr 2024

10/10 Excellent

Jillian

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff could not be nicer or more willing to help. Everyone goes out of their way to make sure you have everything you need. The restaurants are incredible for an all inclusive. The drinks are delicious. We brought our baby and they had everything we needed at the resort - a crib/monitor/etc. It’s not a big resort, but if you are looking for a short relaxing vacation, this is great!
Stayed 3 nights in Apr 2024

4/10 Poor

Nicole

Disliked: Cleanliness, communication
Family resort. Food was not great. Beach had wave breakers and could not go far into water at all. Nothing much to do. Swim up rooms are all connected to main pool. It was noisy all day and night with loud mics music and games. . Nothing but weddings done there.
Stayed 1 night in Apr 2024

10/10 Excellent

Harlan

Liked: Cleanliness, amenities, property conditions & facilities, communication
very nice
Stayed 5 nights in Feb 2024

10/10 Excellent

nadine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great experience!! Only 1 problem, the one food preparer in the Chef Market was not wearing glove and was touching the grilled chicken, bread and waffle with his bare hands. Very unsanitary!! No bueno!
Stayed 4 nights in Aug 2024

6/10 Okay

HEATHER

Disliked: Cleanliness
Our room was not very clean. Little bugs all around the sinks in the bathroom. Not worth the money we paid. Entertainment was very limited. Resort was a ghost town. Chef's market was the best part of the resort. Room service was very, very small portions. No bottled water at the restaurants. Would not return.
Stayed 3 nights in Aug 2024

10/10 Excellent

YHUNDRA

Liked: Cleanliness, amenities, property conditions & facilities, communication
We loved everything about it. The drivers were punctual to get you from point A to point B around the resort. The pool was plentiful. The breeze from our room overlooking the ocean was amazing. The only thing that was a slight issue was in the Chef Market. My fiancee wore a shirt that had very short sleeves and the host was giving a little slack. until we pointed out that there were a few ladies of the same party in pjs and head scarves at the breakfast seating.. other than that.. it was awesome
Stayed 5 nights in Jun 2024

6/10 Okay

Angelica

Liked: Cleanliness, amenities, property conditions & facilities, communication
We enjoyed all of the restaurants. However, the room next to ours was getting renovated and they made so much noise that my toddler had a hard time napping and going to bed. We complained and nothing was done. Also, we were on the side of the hotel that was away from all restaurants which made it difficult with a toddler.
Stayed 4 nights in Apr 2024

6/10 Okay

Jason

Liked: Cleanliness
The employees at this resort were not friendly or welcoming. Everyone seemed like they hated their job. From check-in to restaurants, bars, and even housekeeping folks. If you ask for anything you are given a look like you are bothering them. The pool was dirty the whole time we were there. One day, they missed cleaning our balcony and we couldn't use it because there was bird poop everywhere. We received cold food at the restaurants multiple times and experienced servers who would not attend to us. We were with a wedding party where others had a similar experience.
Stayed 5 nights in Jul 2024

4/10 Poor

Jennifer

Disliked: Amenities, communication
Check in was lacking any information even when we were told “butler” would help. The front lobby had no one to greet us or bell hop. Time was limited when available to ask for help. Check in map and amenities were not explained. We found most restaurants were hard to get into. Most workers were texting on mobile devices vs providing services. Highlight was drivers between resorts who went out of their way to stop, help or provide info. Don’t recommend for the cost to make a reservation.
Stayed 7 nights in Apr 2024

4/10 Poor

DEBORAH

Liked: Cleanliness
Disliked: Property conditions & facilities, communication
They ran out of bottled water, no slippers, coffee, towels….had to supply room with coffee towels etc from abandoned housekeeping carts. Called for service, most calls were unanswered not picked up. Food was disappointing, in particular the HABB RESTAURANT, where service was rude and dismissive on both occasions we went there. Sling bar was superior, bartender excellent and friendly. Chefs Market and Wine Kitchen were good, although on Dec 22, they refused to seat 7 of us, so 4 went and watched at least five tables for 4 sit vacant the entire evening. Not to mention on our first visit to wine kitchen on Dec17, at about 830 ish after we finished our dinner, we were told to leave by the hostess. Please note service was excellent both times at the Wine kitchen, except for the hostess. D’italia Casitas, on Dec 20 was good, and the service was impeccable. Drinks were very poor quality and weak in flavour. Gift shop was ok, with Adrian being extremely helpful and kind. Never got slippers for the cold floors, never had bath mats, facecloths and enough towels. Stocking the fridge was never consistent, always looking for bottled water . Bird crap on the balcony chairs, never cleaned off. Broken screen door, no divider screen like in other rooms between bed and couch. Cabinet Fridge door did not close. I was surprised that staff had limited if no English , while I tried Español, it was extremely limited. Staff used google translator. Thank you. Turn down service was good.
Stayed 9 nights in Dec 2024