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Oaks Cypress Lakes Resort

Aparthotel with 2 restaurants, a quick walk to Cypress Lakes Golf and Country Club

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Room
Bathroom
Exterior
Pool
Room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Gym
  • Bar
  • 24/7 front desk
The current price is CA $169
CA $169 total
includes taxes & fees
May 20 - May 21

Explore the area

Map
15 Thompsons Road, Pokolbin, NSW, 2320
  • Cypress Lakes Golf and Country Club
    ‪9 min walk‬
  • Roche Estate
    ‪18 min walk‬
  • Hunter Valley Gardens
    ‪4 min drive‬
  • Cessnock, NSW (CES)
    ‪6 min drive‬

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View all photos for Villa, 3 Bedrooms (No Housekeeping)

View from room

Villa, 3 Bedrooms (No Housekeeping)

  • 969 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 3 King Beds OR 6 Single Beds

View all photos for One Bedroom Villa (No Housekeeping Service)

Room

One Bedroom Villa (No Housekeeping Service)

  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for 1 Bedroom Premier Villa

Private kitchenette

1 Bedroom Premier Villa

  • 947 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Suite, 1 Bedroom, Valley View (Adults Only - No Housekeeping). (Check in at Elysia Wellness Retreat)

Room

Suite, 1 Bedroom, Valley View (Adults Only - No Housekeeping). (Check in at Elysia Wellness Retreat)

  • Valley view
  • 603 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for One Bedroom Villa

Room

One Bedroom Villa

  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Valley View (Adults Only - No Housekeeping). (Check in at Elysia Wellness Retreat

Room

Suite, 2 Bedrooms, Valley View (Adults Only - No Housekeeping). (Check in at Elysia Wellness Retreat

  • Valley view
  • 947 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Two Bedroom Villa

Room

Two Bedroom Villa

  • 969 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for 3 Bedroom Villa

View from room

3 Bedroom Villa

  • 1281 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 3 King Beds OR 6 Single Beds

View all photos for Two Bedroom Villa (No Housekeeping Service)

Room

Two Bedroom Villa (No Housekeeping Service)

  • 969 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for 3 Bedroom Premier Villa

Room

3 Bedroom Premier Villa

  • 969 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 3 King Beds OR 6 Single Beds

View all photos for 1 Bedroom Premier Villa (No Housekeeping)

Private kitchenette

1 Bedroom Premier Villa (No Housekeeping)

  • 947 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for 2 Bedroom Premier Villa (No Housekeeping)

Room

2 Bedroom Premier Villa (No Housekeeping)

  • 969 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for 2 Bedroom Valley View Suite - Adults only (Check in at Elysia Wellness Retreat)

Room

2 Bedroom Valley View Suite - Adults only (Check in at Elysia Wellness Retreat)

  • Valley view
  • 947 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Premium Villa, 3 Bedrooms (No Housekeeping)

Room

Premium Villa, 3 Bedrooms (No Housekeeping)

  • 969 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 3 King Beds OR 6 Single Beds

View all photos for 2 Bedroom Premier Villa

Room

2 Bedroom Premier Villa

  • 969 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for 1 Bedroom Valley View Suite - Adults only (Check in at Elysia Wellness Retreat)

Room

1 Bedroom Valley View Suite - Adults only (Check in at Elysia Wellness Retreat)

  • Valley view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About the area

Pokolbin

Located in Pokolbin, Oaks Cypress Lakes Resort is in a rural area. Cypress Lakes Golf and Country Club and Brokenwood Wines are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Hunter Valley Gardens. Ready for a night out? Consider Roche Estate.

What's nearby

  • Cypress Lakes Golf and Country Club - 9 min walk - 0.8 km
  • Brokenwood Wines - 11 min walk - 1.0 km
  • Roche Estate - 18 min walk - 1.5 km
  • Hope Estate - 4 min drive - 2.7 km
  • Hunter Valley Gardens - 4 min drive - 2.5 km

Getting around

  • Branxton Station - 17 min drive
  • Newcastle, NSW (NTL-Williamtown) - 54 min drive

Restaurants

  • ‪Leogate Estate Wines - ‬6 min drive
  • ‪Harrigan's Hunter Valley - ‬3 min drive
  • ‪Brokenwood Wines - ‬13 min walk
  • ‪Oak & Vine - ‬9 min walk
  • ‪Sabor Dessert Bar - ‬4 min drive

About this property

Oaks Cypress Lakes Resort

Aparthotel with 2 restaurants, a quick walk to Cypress Lakes Golf and Country Club
2 restaurants, 3 outdoor pools and a golf course are available at this smoke-free aparthotel. Self parking is free. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site. Each apartment provides a dining area and a fridge, plus a balcony and a flat-screen TV with satellite channels. WiFi, a microwave and a ceiling fan are among the other amenities available to guests. Housekeeping is available on request.
Oaks Cypress Lakes Resort offers 114 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies. This accommodation offers separate dining areas. Flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and microwaves.

This Pokolbin aparthotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can play rounds at the 18-hole golf course. 3 outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include Access to hot tub and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Amenities

Pool
Hot tub
Parking included
Restaurant
Air conditioning
Laundry

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 1 September 2025 to 4 September 2025 (completion date subject to change). The following areas are affected:
  • Golf course
During renovations, the aparthotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 59 per night.
Cots (infant beds) are available for AUD 20 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 1 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 30 to 35 for adults and AUD 30 to 35 for children
  • Fee for in-room wireless Internet: AUD 5 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 5 per 24-hour period (rates may vary)
  • Crib (infant bed) fee: AUD 20 per night
  • Rollaway bed fee: AUD 59 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Frequently asked questions

Does Oaks Cypress Lakes Resort have a pool?

Yes, this property has 3 outdoor pools.

Is Oaks Cypress Lakes Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Oaks Cypress Lakes Resort?

Self-parking is free at this property.

What time is check-in at Oaks Cypress Lakes Resort?

Check-in begins at 2 PM.

What time is check-out at Oaks Cypress Lakes Resort?

Checkout is at 10 AM.

Where is Oaks Cypress Lakes Resort located?

Situated in Pokolbin, this golf aparthotel is within a 15-minute walk of Cypress Lakes Golf and Country Club, Brokenwood Wines and Tempus Two Winery. Roche Estate and Hunter Valley Gardens are also within 2 mi (3 km).

Oaks Cypress Lakes Resort Reviews

Reviews

8.4

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 965 out of 2143 reviews
Rating 8 - Good. 760 out of 2143 reviews
Rating 6 - Okay. 267 out of 2143 reviews
Rating 4 - Poor. 116 out of 2143 reviews
Rating 2 - Terrible. 35 out of 2143 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

8.2/10

Communication

Reviews

2/10 Terrible

Chris

Disliked: Cleanliness, property conditions & facilities, communication
Stayed 1 night in Aug 2024

8/10 Good

Bradley

Liked: Cleanliness, communication
Grounds are nice. People friendly. Accommodations are showing their age but clean and comfortable. No wifi in rooms (come ON), but they offered a wifi dongle.
Stayed 1 night in Sep 2023

10/10 Excellent

Tahnia

Liked: Cleanliness, property conditions & facilities
There was no wifi and the front desk was unwilling to help us set it up
Stayed 1 night in Jun 2023

10/10 Excellent

Juan Carlos

Liked: Cleanliness, room comfort, communication
Stayed 3 nights in Feb 2021

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Chris, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay in Wine Country

The resort was fantastic, room was massive, and breakfast buffet was delicious.

4/10 Poor

Evan

Liked: Cleanliness, communication
Pretty old and worn out for the price. Aircon was poor, no wifi til I got them to bring me a portable one. There was a dryer but no washing machine. SriLankan restaurant was very nice.
Stayed 1 night in Feb 2025

10/10 Excellent

Henrik

Liked: Cleanliness, room comfort, communication

Skønt - kan varmt anbefales

Dette er et super skønt sted Her er fint og vores suite er helt fantastisk. Her er en dejlig stor seng, skønt badeværelse og en dejlig stue med balkon…her kan vi sidde og se kænguruerne græsse og papegøjerne hygge sig. Morgenmaden som indtages i hovedresortet er fin og typisk for området.
Stayed 1 night in Feb 2025

8/10 Good

Hiam

Liked: Cleanliness, property conditions & facilities, communication
This property was modern and beautifully decorated. The views were beautiful. The walk around the property was very enjoyable with all the nature and animals. It is located in the heart of the Hunter, making it an easy drive to the wineries. Definitely will come again. Thank you
Stayed 2 nights in Feb 2025

6/10 Okay

Jonathan

Liked: Room comfort, communication

Outdated property in need of some TLC

Rooms starting to look a little dated. Pool was dirty, one tennis court unusable due to the surface being all ripped. Looking a bit tired and dated but still charging 5 star rates. Lunch menu of pizzas were of a very poor standard, I’ve eaten frozen pizzas better than the ones that were on offer. On the plus side there was EV charging and check in/check out was a breeze
Stayed 1 night in Feb 2025

10/10 Excellent

NADENE

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful friendly happy staff very helpful. All staff had smiles on there face. Loved my stay
Stayed 1 night in Feb 2025

10/10 Excellent

Jessica

Liked: Cleanliness, room comfort, communication
The resort was peaceful and quiet, plenty to do, the restaurant is amazing, staff are all extremely friendly and helpful. Room was clean and homely.
Stayed 2 nights in Jan 2025

10/10 Excellent

Fiona

Liked: Cleanliness, property conditions & facilities, communication
Stayed 1 night in Jan 2025

10/10 Excellent

Tejesh

Liked: Cleanliness, amenities, property conditions & facilities, communication
Quite Resort good for relaxing and a perfect wellness retreat
Stayed 1 night in Jan 2025

10/10 Excellent

Libby

Liked: Cleanliness, property conditions & facilities, communication
Stayed 2 nights in Jan 2025

10/10 Excellent

Bård Anders

Liked: Cleanliness, room comfort, communication
Stayed 3 nights in Jan 2025

8/10 Good

Ashley

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Dec 2024

10/10 Excellent

Sophie

Liked: Cleanliness, property conditions & facilities, communication
Stayed 1 night in Jan 2025

4/10 Poor

Matthew

Disliked: Amenities
Rooms are nice enough, and reception staff were friendly and helpful. The biggest letdown was food and beverage. Most of the waitstaff are 18-20 year old males with no people skills or knowledge of anything to do with thier job, all working hard to do as little as possible. On first night there I just wanted a simple bistro meal so I ordered a fish and chips and recieved a salad that had been cut two days earlier with prebattered frozen fish sticks. We had breakfast included, was also a huge disappointment, was a stock standard Bidfood breakfast - precooked sauages, little muffins from the freezer, frozen bladder eggs with the terrible taste. The middle aged lady cooking was very rude when several people around me dared to ask for a poached or fried egg. The only redemption for food and beverage was on our second morning breakfast, 7th January. While the food was the same options, the young chef with the bandana in the kitchen had done a wonderful job of presentation and keeping the food fresh. Was very friendly and had put poached and fried eggs on the buffet. They had done the absolute best with the food they had to work with. If this young chef would ever like a job at a resort to be proud of they can reach out to me. Also at this breakfast was a middle aged waiter, I think his name was Murray, - very friendly and helpful.
Stayed 2 nights in Jan 2025

10/10 Excellent

ALAN

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice
Stayed 1 night in Dec 2024

8/10 Good

Jessica

Liked: Cleanliness, communication
We had a two bedroom villa which was very spacious and tidy, plenty of room for a group or family. The pool area is very dated and bar near pool was closed during the busy Christmas/ NY period which was disappointing. There is not enough staff which impacted service and don't bother calling reception from your room as it just rings out. We were in a villa close to the main area but if you happen to get a further one expect to be walking up and down hills. We had thought there was an adult only pool but we must have misread. Lots of kids in the pools so if your looking for having quite cocktail by the pool this is not the place. Dinner at Oaks & vine was surprisingly good and we really enjoyed the 3 course meal. Golf course outlook from bar area was nice.
Stayed 2 nights in Dec 2024

6/10 Okay

Christie

Disliked: Cleanliness, property conditions & facilities
On paper the facilities of the resort were great, room layout was perfect for a family of 4 and the food was also good. Unfortunately the resort itself is just quite run down - lots of broken or loose tiles around the pool, peeling paint, and broken equipment. The villa was not kitted out very well, we didnt have enough cutlery for 4 people, or any knife capable of slicing an apple. It seems the kitchen just had a mish-mash of supplies left behind from previous guests. Housekeeping was also not amazing, we found a lot of hair on the walls in the shower and spattered make-up all over the walls and counter top in the bathroom. The property has great potential but has perhaps seen better days.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities, communication
The team that work at the Oaks Cypress are lovely
Stayed 2 nights in Dec 2024

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities, communication
The adults only wing of the oaks was great as a quick getaway. Quiet and calming.
Stayed 1 night in Dec 2024