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Aparthotel

Rakuten STAY Kokura Station

Aparthotel in Kitakyushu with a 24-hour front desk

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Photo gallery for Rakuten STAY Kokura Station

Lobby sitting area
Front of property
Lobby sitting area
Room
Room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
1-chome-3-14 Komemachi Kokurakita Ward, Kitakyushu, Fukuoka, 802-0003
  • Place, Riverwalk Kitakyushu
    ‪9 min walk‬
  • Place, Kokura Castle
    ‪10 min walk‬
  • Place, West Japan General Exhibition Center
    ‪11 min walk‬
  • Airport, Kitakyushu (KKJ)
    ‪25 min drive‬

Choose your unit

View all photos for Standard Twin Room, 2 Double Beds

Room

Standard Twin Room, 2 Double Beds

  • 323 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Twin Room with Counter

Room

Standard Twin Room with Counter

  • 344 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room, Multiple Beds

Room

Standard Triple Room, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Standard Double Room, Multiple Beds

Room

Standard Double Room, Multiple Beds

  • 323 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Futons

View all photos for Family Room, Non Smoking

Room

Family Room, Non Smoking

  • 581 sq ft
  • 1 bedroom
  • City view
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

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About the area

Kitakyushu

Located in Kitakyushu, Rakuten STAY Kokura Station is in the city centre. Kitakyushu Quasi-National Park and Genkai reflect the area's natural beauty and area attractions include Itozu no mori Zoological Park and Museum of Natural and Human History. Kyushu Railway Memorial and Kawachi Reservoir are also worth visiting.
View more Aparthotels in KitakyushuOpens in a new window

What's nearby

  • Kitakyushu Manga Museum - 4 min walk - 0.4 km
  • Tanga Market - 4 min walk - 0.4 km
  • Riverwalk Kitakyushu - 9 min walk - 0.8 km
  • Kokura Castle - 10 min walk - 0.9 km
  • West Japan General Exhibition Center - 11 min walk - 1.0 km

Getting around

  • Kokura Station - 6 min walk
  • Tanga Station - 8 min walk
  • Kitakyushu (KKJ) - 42 min drive

Restaurants

  • ‪旬工房くら - ‬1 min walk
  • ‪門司港地ビール工房 - ‬1 min walk
  • ‪うどん一勝 - ‬1 min walk
  • ‪味処 矢野 京町店 - ‬1 min walk
  • ‪まある - ‬1 min walk

About this property

Rakuten STAY Kokura Station

Aparthotel in Kitakyushu with a 24-hour front desk
Laundry facilities, a 24-hour front desk and free Wi-Fi in public areas are available at this smoke-free aparthotel. Other amenities include a vending machine. Each apartment provides a flat-screen TV with digital channels, plus a kitchen with a fridge, a stovetop and a microwave. Added amenities include free WiFi, a sitting area and Netflix.
Rakuten STAY Kokura Station offers 47 air-conditioned accommodations with complimentary slippers and a hairdryer. This accommodation offers separate sitting areas and includes desks. Accommodation at this 3-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, bidets, complimentary toiletries and toothbrushes and toothpaste.

This Kitakyushu aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 55-inch flat-screen televisions come with digital channels and Netflix. Additionally, rooms include an iron/ironing board and blackout curtains.

Our prices include all fees. No hidden fees.

Amenities

Kitchen
Free WiFi
Air conditioning
Laundry
24/7 front desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Access code, staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax will be collected at the property. The city tax ranges from JPY 200–500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Rakuten STAY Kokura Station pet-friendly?

No, pets are not allowed at this property.

How much is parking at Rakuten STAY Kokura Station?

This property doesn't offer parking.

What time is check-in at Rakuten STAY Kokura Station?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Rakuten STAY Kokura Station?

Checkout is at 10:00 AM.

Where is Rakuten STAY Kokura Station located?

Located in Kokura, this aparthotel is within a 10-minute walk of Amu Plaza Kokura, Kitakyushu Manga Museum and Tanga Market. West Japan General Exhibition Center and Riverwalk Kitakyushu are also within 10 minutes. Tanga Station is 8 minutes by foot and Kokura Station is 6 minutes.

Reviews

Rakuten STAY Kokura Station Reviews

8.6

Excellent

9.0/10

Cleanliness

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

7.8/10

Communication
Rating 10 - Excellent. 121 out of 237 reviews
Rating 8 - Good. 77 out of 237 reviews
Rating 6 - Okay. 28 out of 237 reviews
Rating 4 - Poor. 7 out of 237 reviews
Rating 2 - Terrible. 4 out of 237 reviews

Reviews

10/10 Excellent

Yuko

Liked: Cleanliness, amenities, property conditions & facilities
Very close to the Ichikawa station. Hotel is super clean and is basic but has everything you need. Fridge is larger than usual business hotels and room is spacious. Chose this hotel for the separate toilet and bathroom, and the sliding door that separates the beds from living room area. Although self-check in, there are staff on site who can help if needed. Super friendly staff. Highly recommended.
Stayed 5 nights in Jun 2025

10/10 Excellent

Youngwook

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect trip
Stayed 2 nights in Jun 2024

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities, communication
convenient, clean, easy check in and check out, short walk from Kokura station. Exactly what we needed for a quick overnight between trains.
Stayed 1 night in Aug 2024

8/10 Good

Hoi Ying

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good location, it's walking distance from the main shopping and dining area. Convenient store just around the corner. The rooms are big and clean. It has refrigerator, microwave, sink, and portable stove for cooking. Also have hangers for hanging clothes. The bathroom and toilet size are big too. The water was strong and hot water was stable. Good choice at this price if you are driving. If you take trains, it might be a 15mins walk from station.
Stayed 1 night in Apr 2025

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Although you have to check in via a tablet, it was quite easy after trying a couple times. Loved the hotel room, very roomy compared to a business hotel. Easy to get around to find eateries, etc. Had a nice time!
Stayed 1 night in Oct 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities, communication
Rakuten Stay Kokura was clean, modern, and efficient. It was a very comfortable stay, and very convenient for access to the JR station and shopping and dining in the nearby shotengai. Would use a Rakuten Stay again.
Stayed 4 nights in Nov 2023

6/10 Okay

Hisashi

Liked: Cleanliness, amenities, property conditions & facilities, communication
Convenient for transport and shopping
Stayed 3 nights in May 2024

8/10 Good

Ruben

Liked: Cleanliness, room comfort, communication

Great location

Located in a very convenient location. Accessable to shopping, restaurants, convenience stores and transportatio. The pnly draw back is that it takes time to communicate with staff
Stayed 8 nights in Jul 2024

10/10 Excellent

CHEUK CHERRY

Liked: Cleanliness, amenities, property conditions & facilities, communication
Walkable to Kokura Station Self-check in, so make sure you follow instructions sent to pre-register your information and make that process easier
Stayed 1 night in Nov 2023

10/10 Excellent

Rita

Liked: Cleanliness, room comfort, communication

Our Favorite Hotel in Japan

This hotel had no desk clerk, but we were able to figure out how to check in and get the room lock code. The room was large by Japanese hotel room standards. It felt like a small apartment. The area had many restaurants and shopping areas close by. The laundry room had four washer/dryers that did an excellent job. They even automatically dispensed laundry detergent, so we didn’t have to go find any at a convenience store.
Stayed 3 nights in Apr 2024

4/10 Poor

Pui Yee

Disliked: Cleanliness, communication
I stayed two nights with the hotel. The hotel is all remotely done on your own (including check in certification) which is fine. The unacceptable point is, after our self check in at 8pm, our room is half way cleaned!!!!!!!!! The rubbish left by the last guests still here. The slipper used by the last guests still here. The cleaning tool ( vaccum cleaner) still inside our room. This is TOTALLY unacceptable! This has never happened in our 20 years of travelling around the world! When we complaints via iPad at the front desk, the remote customer service just told us to email the photos to them. And they didn’t response to use after an hour! Not until we chase them! And the only solution is they will send the cleaner to clean tomorrow as there is no staff in the hotel at night……… This is completely terrible. No follow up from the hotel as well
Stayed 2 nights in Jun 2025

6/10 Okay

Luis

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities, communication
The room is not bad, but the system with nobody inthe front desk clearly does not work. People are not ready for that. We had difficulties the enter and whenI was going to buy my breakfast there was a man sleeping in the front desk, clearly unable to enter in his room.
Stayed 1 night in Jul 2024

4/10 Poor

Man Fung

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
complicated check in, the check in code provided was not correct. called service centre couple of times for check in
Stayed 1 night in Jul 2023

6/10 Okay

Matthew

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities, communication
The check-in process was not smooth and did not receive the information until the day of check-out and was very confusing. There is no front desk and no personnel other than a virtual help desk which is inside the hotel and only accessible if you have a code which they did not provide
Stayed 1 night in May 2024

8/10 Good

YASUNARI

Liked: Room comfort
Disliked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

hyerim

Liked: Cleanliness, room comfort, communication
4인가족 지내기에 방도 넓고 침대도 있고 좋았습니다.
Stayed 1 night in May 2025

8/10 Good

kawakami

Liked: Property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

wei tai

Liked: Cleanliness, room comfort, communication
非常方便，離購物，吃飯，景點都很近
Stayed 2 nights in Jun 2025

8/10 Good

akihiro

Liked: Cleanliness
Disliked: Communication
事前のメールが届かなかったので苦労しました。
Stayed 1 night in Jun 2025

10/10 Excellent

sachiya

Liked: Cleanliness, amenities, property conditions & facilities
とても広い部屋で防音などもしっかりされており静かに快適に過ごすことが出来ました！ ありがとうございます！！
Stayed 2 nights in Jun 2025

8/10 Good

めぐみ

Liked: Property conditions & facilities, communication
長期滞在だったので、お風呂の洗剤があれば良いと思いました。
Stayed 5 nights in Jun 2025

10/10 Excellent

jwaho

Liked: Cleanliness, room comfort, communication

Good stay!

약간 시간걸리고 불편한 비대면체크인 빼고는 완벽한호텔!! 수건 불만이 있던데 방치우는분들보면 더달라고하면 한세트 챙겨주심!! 위치최고이고 방넓고 다 좋아요!!
Stayed 3 nights in May 2025

10/10 Excellent

タカコ

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Yasuaki

Liked: Cleanliness, amenities, property conditions & facilities, communication
タブレットでのチェックインが少し手間に感じましたが、部屋も綺麗で周辺に居酒屋も多くて楽しく過ごせました
Stayed 1 night in May 2025

8/10 Good

Kosuke

Stayed 2 nights in May 2025