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The Florence Hills Resort & Wellness

Family-friendly residence with sauna and seasonal outdoor pool

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Photo gallery for The Florence Hills Resort & Wellness

Exterior
Pool
Exterior
Room
Breakfast area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Dryer
  • Bar
  • Parking available
  • Pool
  • Breakfast available
  • Room service

Explore the area

View in a map
Via Il Bagno, Pelago, FI, 50060
  • Place, Castello di Nipozzano
    ‪5 min drive‬
  • Place, Abbazia di Vallombrosa
    ‪11 min drive‬
  • Place, The Mall Luxury Outlet
    ‪17 min drive‬
  • Airport, Florence (FLR-Peretola)
    ‪37 min drive‬

Choose your unit

View all photos for Superior Duplex

Room

Superior Duplex

  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Apartment

Room

Superior Apartment

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Double Beds

View all photos for Deluxe Apartment

Room

Deluxe Apartment

  • 861 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room

Room

Superior Room

  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Room

Deluxe Room

  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed OR 1 King Bed and 1 Queen Bed

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About the area

Pelago

Located in Pelago, The Florence Hills Resort & Wellness is in a rural area and near a train station. Pieve di S.Giovanni Battista a Remole and Abbazia di Vallombrosa are notable landmarks, and travellers looking to shop may want to visit The Mall Luxury Outlet. Castello di Nipozzano and Castello di Volognano are two other places to visit that come recommended. Explore all the area has to offer with hiking/biking trails, horse riding and ecotours.

What's nearby

  • Castello di Nipozzano - 5 min drive - 3.6 km
  • Valdisieve Hospital - 8 min drive - 6.8 km
  • Abbazia di Vallombrosa - 11 min drive - 9.9 km
  • Castello di Volognano - 16 min drive - 13.2 km
  • The Mall Luxury Outlet - 17 min drive - 14.9 km

Getting around

  • Scopeti Station - 15 min drive
  • Peretola Airport (FLR) - 61 min drive

Restaurants

  • ‪Anima di Pane - ‬9 min drive
  • ‪Pizzeria Far West - ‬8 min drive
  • ‪Bottega del Caffè - ‬8 min drive
  • ‪Bar Ruggini - ‬8 min drive
  • ‪Ristorante Pizzeria Marino - ‬11 min drive

About this property

The Florence Hills Resort & Wellness

Family-friendly residence with sauna and seasonal outdoor pool
Along with an outdoor pool, this residence has a restaurant and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a poolside bar, a snack bar/deli and a sauna are on-site.
The Florence Hills Resort & Wellness offers 27 air-conditioned accommodations with minibars and a hairdryer. Beds feature down duvets and premium bedding. 40-inch flat-screen televisions come with digital channels.

Bathrooms include a shower, bidets and complimentary toiletries. This Pelago residence provides complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna.

Guests aged under 18 years old are not allowed in the hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our prices include all fees. No hidden fees.

Amenities

Pool
Dryer
Pet-friendly
Free WiFi
Restaurant
Air conditioning

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), private entrance

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20 per day.
Cots (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 8 for adults and from EUR 8 for children
  • Airport shuttle fee: EUR 100 per vehicle (one-way, maximum occupancy 2)
  • Covered self-parking fee: EUR 5 per day
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number IT048032B4D4F7RZIV

We should mention

This property does not have any lifts
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from 01 May to 30 September
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
Guests under 18 years old are not allowed in the hot tub

Frequently asked questions

Does The Florence Hills Resort & Wellness have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is The Florence Hills Resort & Wellness pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees.

How much is parking at The Florence Hills Resort & Wellness?

Self-parking is available for EUR 5 per day.

What time is check-in at The Florence Hills Resort & Wellness?

Check-in start time: 3:30 PM; check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at The Florence Hills Resort & Wellness?

Checkout is at 11 AM.

Does The Florence Hills Resort & Wellness provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 8:30 AM-9:30 AM on request. A fee of EUR 100 per vehicle applies.

Where is The Florence Hills Resort & Wellness located?

This family-friendly Pelago residence is located in a rural location, 2.2 mi (3.6 km) from Castello di Nipozzano, and within 9 mi (15 km) of Pieve di S.Giovanni Battista a Remole and Abbazia di Vallombrosa. Castello di Volognano and The Mall Luxury Outlet are also within 12 mi (20 km).

The Florence Hills Resort & Wellness Reviews

Reviews

8.8

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 86 out of 171 reviews
Rating 8 - Good. 58 out of 171 reviews
Rating 6 - Okay. 21 out of 171 reviews
Rating 4 - Poor. 5 out of 171 reviews
Rating 2 - Terrible. 1 out of 171 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

9.0/10

Communication

Reviews

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities
Absolutely amazing staff, accommodations, and food. 10/10
Stayed 2 nights in Jun 2025

6/10 Okay

arianne

Liked: Cleanliness, communication
Disliked: Amenities, property conditions & facilities
You definitely need to rent a car as there are no taxis or uber.
Stayed 2 nights in May 2025

6/10 Okay

JUKWANG

Liked: Communication
Stayed 2 nights in Jul 2024

10/10 Excellent

Margaret

Liked: Amenities
Gastgeber sehr nett und freundlich. Anlage ist super gepflegt.
Stayed 1 night in May 2024

10/10 Excellent

Stefano

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Apr 2024

6/10 Okay

Stefano

Liked: Communication
Stayed 1 night in Apr 2024

10/10 Excellent

Natale Giovanni

Liked: Cleanliness, room comfort, communication

Ottimo

Stayed 1 night in Apr 2024

10/10 Excellent

Marco

Stayed 1 night in Nov 2023

8/10 Good

Fulvio

Liked: Cleanliness, room comfort, communication

Relax

Bella struttura con piscina. Camera molto ampia con ampio giardino
Stayed 1 night in Sep 2023

8/10 Good

Fitore

Stayed 1 night in Apr 2023

8/10 Good

Peter

Liked: Cleanliness, room comfort, communication
Stayed 3 nights in Apr 2023

8/10 Good

stefano

Liked: Cleanliness, amenities, property conditions & facilities, communication
Struttura molto bella e curata. Appartamenti grandi e puliti. Piscina ed esterno molto bello (peccato non averlo usato a causa della pioggia). Unica cosa negativa che consiglierei di migliorare è l’accesso. Siamo arrivati quando era buio e non è stato immediato capire quale fosse l’accesso alla struttura sia pedonale che del garage non essendoci indicazioni. Inoltre entrando in garage in auto, non c’era alcuna luce automatica che si accendesse al nostro accesso, ed ho dovuto vagare nel garage aiutandomi con la luce del mio telefono per trovare un interruttore manuale, senza però trovarlo, quindi abbiamo dovuto scaricare l’auto al completo buio (situazione davvero poco piacevole che lo sarebbe stata ancor di più per una donna sola).
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Amazing resort minutes away from Florence

Our stay at Florence Hills and Resort was great! Service was amazing, all staff was very attentive. Nice pool size and outdoor lounging and seating area to relax after walking around Florence. The suite was comfortable and very clean. We had dinner at the restaurant and enjoyed a great meal. We had the ham and cheese board, the risotto with pears and almonds, and the Fiorentina aka a huge T-bone steak. Can’t forget to mention the astonishing views of the mountains, so calming!
Stayed 2 nights in Jun 2022

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication

自然の中にあるホテル。フィレンツェ市街まで車で３０分。

フィレンツェ市街まで車で３０分でアクセスできますので、車での旅行を計画されている方には使えるホテルです。施設はイタリアのレベルで考えると清潔です。 プールもあって夏の滞在には良いです。周辺は山岳部で決して便利なところではありませんが、自然に溢れているのがお好きであればよい選択肢かと。ホテル内にレストランはあり、Tボーンステーキは食べれます。ただ、周辺地域のレストランに行くには車での移動になります。５ｋｍ以内に何軒かレストランあり。ホテルの朝食が朝８時からと少し遅いのが難点ではあります。
Stayed 2 nights in May 2022

10/10 Excellent

Alessandra

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in May 2022

2/10 Terrible

francesco

Liked: Cleanliness
Disliked: Communication

Stay away from this place

The property is really nice in terms of design with lots of potential but unfortunately it’s really poorly run. The staff was helpful and kind but there were only 3 people working on the entire place, no receptionist, no concierge, no customer service. I would never stay here again.
Stayed 3 nights in Sep 2021

8/10 Good

Rasmus

Liked: Cleanliness, room comfort, communication
Der var problemer med låsen til værelset og stigen til swimmingpool var ved at knække men ellers et godt ophold
Stayed 2 nights in Sep 2021

8/10 Good

antonio

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Nov 2020

8/10 Good

Alessio

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, communication
Wir buchten das Hotel für eine Nacht und wegen des Virus wurde das frühstück sowie pool/spa nicht angeboten. Für eine Nacht war es ausreichend. Alles sauber und freundliches personal. Das parking war zudem inbegriffen und ins Dorf Pelago hat man zu Fuss nicht lange. Jedoch war das Bett unbequem und die zimmer etwas steril eingerichtet. Für mehr als 1 nacht hätte ich es nicht gebucht.
Stayed 1 night in Sep 2020

8/10 Good

Matteo

Liked: Cleanliness, room comfort, communication

Ottimo per lavoro

Struttura ben tenuta, bella piscina. Appartamento un po’ anonimo con qualche arredo consumato. Buone le dotazioni anche se mi aspettavo una macchina per il caffè. Letto matrimoniale per me troppo scomodo, ma silenzio e tranquillità impagabile. In definitiva una buona sistemazione. Francesca top!
Stayed 1 night in Sep 2020

4/10 Poor

GEORGIOS

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

8/10 Good

Jagannath

Liked: Cleanliness
Disliked: Staff & service

Breakfast not good

The rooms were good but when I came back after visiting Florence to park my car the door did not open,finally I need park on the road side.The breakfast was not good at all.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here! Even though it was off season, we got the full experience including the spa and fresh breakfast! Wonderfull view and scenery around the hotel.
Stayed 2 nights in Dec 2019

10/10 Excellent

Nicolo mert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019