Apartment

The Florence Hills Resort & Wellness

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Photo gallery for The Florence Hills Resort & Wellness

A modern living room with a television, a sliding glass door leading to a patio with outdoor furniture.
A hotel room with a neatly made bed, a bedside phone, a lamp, a small table with a bottle and a glass, and a framed picture on the wall.
A wine cellar with wooden shelves displaying various bottles, a large wine barrel, and a wine rack.
A restaurant with multiple tables set for dining, featuring white tablecloths and a variety of wine bottles on the walls.
A swimming pool with lounge chairs and umbrellas, surrounded by buildings.

Reviews

8.8 out of 10
Excellent

Highlights

  • Outdoor pool
    The outdoor pool is a refreshing retreat under the open sky - a rare gem in this area.

Popular amenities

  • Outdoor pool
  • Self-parking available
  • Pets allowed (fee applies)
  • Air conditioning
  • Garden
  • Free WiFi
The current price is CA $89
CA $104 total
includes taxes & fees
Nov 5 - Nov 6

Explore the area

View in a map
Via Il Bagno, Pelago, FI, 50060
  • Place, Arno River
    ‪8 min drive‬
  • Place, Castello di Nipozzano
    ‪9 min drive‬
  • Place, Area Cani Parco Fluviale
    ‪9 min drive‬
  • Airport, Florence (FLR-Peretola)
    ‪45 min drive‬

Choose your unit

View all photos for Deluxe Room

A hotel room with a large bed, a TV mounted on the wall, and a balcony with outdoor furniture.

Deluxe Room

  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed OR 1 King Bed and 1 Queen Bed

View all photos for Superior Apartment

A modern hotel room with a sofa, a dining table with a bouquet of flowers, a bed, a bedside table with a lamp, and a sliding glass door leading to a balcony.

Superior Apartment

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 323 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Double Beds

View all photos for Deluxe Apartment

A room with a bed, a small table, and a chair.

Deluxe Apartment

  • Garden view
  • 861 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room

A hotel room with a large bed, a desk with a TV, and a sliding glass door leading to a patio with a table and chairs.

Superior Room

  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Duplex

A hotel room with a bed, desk, chair, and a window with a view of greenery.

Superior Duplex

  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

APARTMENT SUPERIOR TWO DOUBLE BEDS

  • Sleeps 10

APARTMENT DELUXE TWO QUEEN BEDS

  • Sleeps 10

APARTMENT DELUXE

  • Sleeps 10

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About this property

The Florence Hills Resort & Wellness

Along with an outdoor pool, this residence has a restaurant and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a poolside bar, a snack bar/deli and a sauna are on-site.
The Florence Hills Resort & Wellness offers 27 air-conditioned accommodations with minibars and a hairdryer. Beds feature down duvets and premium bedding. 40-inch flat-screen televisions come with digital channels.

Bathrooms include a shower, bidets and complimentary toiletries. This Pelago residence provides complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna.

Guests aged under 18 years old are not allowed in the hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our prices include all fees. No hidden fees.

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), private entrance

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20 per day.
Cots (infant beds) are not available

Property payment types

  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 8 for adults and from EUR 8 for children
  • Airport shuttle fee: EUR 100 per vehicle (one-way, maximum occupancy 2)
  • Covered self-parking fee: EUR 5 per day
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property Registration Number IT048032B4D4F7RZIV
Property # 8745263
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Frequently asked questions

Does The Florence Hills Resort & Wellness have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at The Florence Hills Resort & Wellness?

As of Sept 24, 2026, prices found for a 1-night stay for 2 adults at The Florence Hills Resort & Wellness on Nov 5, 2026 start from CA $89, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Florence Hills Resort & Wellness pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 5 per day.

What time is check-in at The Florence Hills Resort & Wellness?

Check-in start time: 3:30 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at The Florence Hills Resort & Wellness?

Check-out is at 11 AM.

Does The Florence Hills Resort & Wellness provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 8:30 AM–9:30 AM on request. A fee of EUR 100 per vehicle applies.

Where is The Florence Hills Resort & Wellness located?

This family-friendly Pelago residence is located in a rural location, 2.2 mi (3.6 km) from Castello di Nipozzano, and within 9 mi (15 km) of Pieve di S.Giovanni Battista a Remole and Abbazia di Vallombrosa. Castello di Volognano and The Mall Luxury Outlet are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

The Florence Hills Resort & Wellness Reviews

Reviews

8.8

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 92 out of 178 reviews
Rating 8 - Good. 58 out of 178 reviews
Rating 6 - Okay. 22 out of 178 reviews
Rating 4 - Poor. 5 out of 178 reviews
Rating 2 - Terrible. 1 out of 178 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

10/10

Check-in

9.0/10

Communication

10/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Liked: Check-in, communication, listing accuracy
Enjoyed our stay and breakfast was great.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great stay would recommend
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
The rooms were very spacious, clean, the staff
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Rooms are fantastic
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Absolutely amazing staff, accommodations, and food. 10/10
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, room comfort

Spa

Breakfast was great. Espresso was great. Cost extra to use pool in spa area.
Stayed 4 nights in May 2025
Verified review

6/10 Okay

Liked: Cleanliness, communication
Disliked: Amenities, property conditions & facilities
You definitely need to rent a car as there are no taxis or uber.
Stayed 2 nights in May 2025
Verified review

6/10 Okay

Liked: Cleanliness, communication
Disliked: Amenities
I believe at one point, some time ago, this was a 4 star “resort”. Not anymore. Our A/C did not work and they could not fix it while we were there. No real bar area and would have to give them a period of time to use the spa (to heat things up). Staff was friendly and did what they could.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Nice and clean, nice staff and locstion
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Très gentil accueil même en dehors des horaires d’ouverture! Merci à Massimo pour sa gentillesse et professionalisme.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Habitaciones cómodas y agradables. AC funcionando bien. Solo el internet no tenía potencia y se desconectaba con frecuencia.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Amenities
Gastgeber sehr nett und freundlich. Anlage ist super gepflegt.
Stayed 1 night in May 2024
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication

Relax

Bella struttura con piscina. Camera molto ampia con ampio giardino
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Struttura molto bella e curata. Appartamenti grandi e puliti. Piscina ed esterno molto bello (peccato non averlo usato a causa della pioggia). Unica cosa negativa che consiglierei di migliorare è l’accesso. Siamo arrivati quando era buio e non è stato immediato capire quale fosse l’accesso alla struttura sia pedonale che del garage non essendoci indicazioni. Inoltre entrando in garage in auto, non c’era alcuna luce automatica che si accendesse al nostro accesso, ed ho dovuto vagare nel garage aiutandomi con la luce del mio telefono per trovare un interruttore manuale, senza però trovarlo, quindi abbiamo dovuto scaricare l’auto al completo buio (situazione davvero poco piacevole che lo sarebbe stata ancor di più per una donna sola).
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Amazing resort minutes away from Florence

Our stay at Florence Hills and Resort was great! Service was amazing, all staff was very attentive. Nice pool size and outdoor lounging and seating area to relax after walking around Florence. The suite was comfortable and very clean. We had dinner at the restaurant and enjoyed a great meal. We had the ham and cheese board, the risotto with pears and almonds, and the Fiorentina aka a huge T-bone steak. Can’t forget to mention the astonishing views of the mountains, so calming!
Pool
Outdoors
View from the hotel
Outdoors
Stayed 2 nights in Jun 2022
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication

自然の中にあるホテル。フィレンツェ市街まで車で３０分。

フィレンツェ市街まで車で３０分でアクセスできますので、車での旅行を計画されている方には使えるホテルです。施設はイタリアのレベルで考えると清潔です。 プールもあって夏の滞在には良いです。周辺は山岳部で決して便利なところではありませんが、自然に溢れているのがお好きであればよい選択肢かと。ホテル内にレストランはあり、Tボーンステーキは食べれます。ただ、周辺地域のレストランに行くには車での移動になります。５ｋｍ以内に何軒かレストランあり。ホテルの朝食が朝８時からと少し遅いのが難点ではあります。
Stayed 2 nights in May 2022
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Communication

Stay away from this place

The property is really nice in terms of design with lots of potential but unfortunately it’s really poorly run. The staff was helpful and kind but there were only 3 people working on the entire place, no receptionist, no concierge, no customer service. I would never stay here again.
Stayed 3 nights in Sep 2021
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication
Der var problemer med låsen til værelset og stigen til swimmingpool var ved at knække men ellers et godt ophold
Stayed 2 nights in Sep 2021
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, communication
Wir buchten das Hotel für eine Nacht und wegen des Virus wurde das frühstück sowie pool/spa nicht angeboten. Für eine Nacht war es ausreichend. Alles sauber und freundliches personal. Das parking war zudem inbegriffen und ins Dorf Pelago hat man zu Fuss nicht lange. Jedoch war das Bett unbequem und die zimmer etwas steril eingerichtet. Für mehr als 1 nacht hätte ich es nicht gebucht.
Stayed 1 night in Sep 2020
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication

Ottimo per lavoro

Struttura ben tenuta, bella piscina. Appartamento un po’ anonimo con qualche arredo consumato. Buone le dotazioni anche se mi aspettavo una macchina per il caffè. Letto matrimoniale per me troppo scomodo, ma silenzio e tranquillità impagabile. In definitiva una buona sistemazione. Francesca top!
Stayed 1 night in Sep 2020
Verified review

8/10 Good

Liked: Cleanliness
Disliked: Staff & service

Breakfast not good

The rooms were good but when I came back after visiting Florence to park my car the door did not open,finally I need park on the road side.The breakfast was not good at all.
Stayed 2 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here! Even though it was off season, we got the full experience including the spa and fresh breakfast! Wonderfull view and scenery around the hotel.
Stayed 2 nights in Dec 2019
Verified review

6/10 Okay

Liked: Staff & service
All right
Stayed 2 nights in Aug 2019
Verified review

6/10 Okay

Disliked: Amenities
Appartement is brandschoon en er wordt elke dag schoongemaakt. Ik mis alleen in de keuken een afwasmachine. Buitenkant van het hotel valt tegen. Ziet er wat vervallen uit. Geen 4 sterren waardig. Ik mis ook entertainment voor de kinderen en in de avond voor de volwassenen.
Stayed 3 nights in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service
El estado del alojamiento no es el más adecuado para un hotel de 4 estrellas Implacable el servicio de desayuno gracias a Amal Un encanto
Stayed 7 nights in Aug 2019

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