Palace Gate Hotel & Residence By EHM

Art Deco Phnom Penh aparthotel connected to a shopping centre, a quick walk to Riverside

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Photo gallery for Palace Gate Hotel & Residence By EHM

Reception
Fitness facility
Private kitchen
Food and drink
Food and drink

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Fireplace
  • Kitchen
  • Pool
  • Spa
  • Gym
The current price is CA $98
CA $117 total
includes taxes & fees
May 26 - May 27

Explore the area

Map
10B, St. 264, Sangkat Chaktomok, Khan Daun Penh, Phnom Penh, 1202
  • Royal Palace
    ‪7 min walk‬
  • Independence Monument
    ‪8 min walk‬
  • NagaWorld Casino
    ‪11 min walk‬
  • Phnom Penh (PNH-Phnom Penh Intl.)
    ‪34 min drive‬

Choose your unit

Family 2-Bedroom Suite

  • 1184 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 King Beds

Studio Twin

  • 538 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed OR 2 Single Beds

Presidential 2-Bedroom Suite

  • 786 sq ft
  • 2 bedrooms
  • River view
  • Sleeps 4
  • 2 King Beds

King Suite

  • 678 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Studio Double

  • 538 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Premier Double

  • 603 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Phnom Penh

Located near a boardwalk, Palace Gate Hotel & Residence By EHM is in Phnom Penh City Centre neighbourhood and is connected to a shopping centre. Royal Palace and Independence Monument are notable landmarks, and travellers looking to shop may want to visit Phnom Penh Night Market and Riverside. National Museum of Cambodia and NagaWorld Casino are two other places to visit that come recommended. Take the opportunity to explore the area for water adventures such as boat tours.

What's nearby

  • Royal Palace - 7 min walk - 0.6 km
  • Independence Monument - 8 min walk - 0.7 km
  • NagaWorld Casino - 11 min walk - 1.0 km
  • National Museum of Cambodia - 14 min walk - 1.2 km
  • Phnom Penh Night Market - 3 min drive - 2.4 km

Getting around

  • Phnom Penh Railway Station - 10 min drive
  • Phnom Penh (PNH-Phnom Penh Intl.) - 34 min drive

Restaurants

  • ‪Banana Tree Restaurant - ‬9 min walk
  • ‪Café Amazon - ‬5 min walk
  • ‪Mealea Restaurant - ‬7 min walk
  • ‪Brown Coffee and Bakery - ‬2 min walk
  • ‪Limoncello Pizzeria & Restaurant - ‬1 min walk

About this property

Palace Gate Hotel & Residence By EHM

Art Deco Phnom Penh aparthotel connected to a shopping centre, a quick walk to Riverside
This aparthotel features a full-service spa, an indoor pool and a restaurant. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, a fitness centre, coffee/tea in a common area and spa services are on-site. Each apartment boasts a fireplace and offers free WiFi and a kitchenette. For a bit of entertainment, an LED TV comes with cable channels, and guests can also appreciate conveniences, such as a fridge and a microwave.
Palace Gate Hotel & Residence By EHM offers 54 air-conditioned accommodations with fireplaces and minibars. Rooms open to balconies. 42-inch LED televisions come with cable channels. Accommodation at this 4-star aparthotel has kitchenettes with full-sized fridge/freezers, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the aparthotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include deep-tissue massages and Thai massages.

Amenities

Pool
Kitchen
Parking included
Free WiFi
Restaurant
Air conditioning

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35.0 per day.
Free cots are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 10 per person
  • Airport shuttle fee: USD 20 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Palace Gate Hotel & Residence By EHM have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 10:00 PM.

Is Palace Gate Hotel & Residence By EHM pet-friendly?

No, pets are not allowed at this property.

How much is parking at Palace Gate Hotel & Residence By EHM?

Self-parking is free at this property.

What time is check-in at Palace Gate Hotel & Residence By EHM?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Palace Gate Hotel & Residence By EHM?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Palace Gate Hotel & Residence By EHM provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 20 per vehicle applies.

Where is Palace Gate Hotel & Residence By EHM located?

Located in Phnom Penh City Centre, this spa aparthotel is within a 10-minute walk of Riverside, Royal Palace and Independence Monument. NagaWorld Casino and National Museum of Cambodia are also within 15 minutes.

Palace Gate Hotel & Residence By EHM Reviews

Reviews

9.0

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 200 out of 322 reviews
Rating 8 - Good. 80 out of 322 reviews
Rating 6 - Okay. 25 out of 322 reviews
Rating 4 - Poor. 6 out of 322 reviews
Rating 2 - Terrible. 11 out of 322 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

9.2/10

Communication

Reviews

8/10 Good

JOHN

Liked: Cleanliness, communication
The property neighborhood was under construction can be quite noisy, there was no view of the palace as in the property description It was good for a short stay
Stayed 2 nights in Apr 2023

8/10 Good

J David L

Stayed 1 night in Apr 2023

10/10 Excellent

Edgard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay in phnom Penh

Very nice room with amazing view. The staff is very kind and friendly. Very good breakfast. Amazing stay
Stayed 2 nights in Feb 2020

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nch colonial building with great service

Breakfast buffet was very good but not replenished or hot if you dined after 9:00. Room service food excellent and well priced. Staff was excellent & very courteous. Great location near Royal palace. f you want Italian food, go to Limoncello’s next door.
Stayed 7 nights in Dec 2019

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Kavitha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Beautiful hotel, friendly staff
Stayed 1 night in Dec 2018
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very comfortable with excellent service

8/10 Good

august

Liked: Cleanliness, room comfort, communication

Great location, great price, needs work on check i

comfortable place to stay with a lot of amenities for a great price, location superb, close to nightlife and attractions. Staff felt a bit disconnected, seem to be more preoccupied with busloads of tourist arriving soon. The checkout was a joke, unnecessary long and almost mistrusting of the guest, tights why it is not an excellent rating
Stayed 3 nights in Feb 2025

10/10 Excellent

Malcolm

Liked: Cleanliness, room comfort, communication

Comfort, cleanliness and soace

This accomodation was very good , easily convenient, large comfortable rooms and excellent staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities, communication
We were greeted by staff in front of the hotel. As we entered the lobby, we were provided beverages and hand towels to freshen up. The room was spacious and even had a scale for weighing our bags. The staff was responsive in helping us with ground transportation and other needs. It was really a great experience.
Stayed 2 nights in Jan 2025

10/10 Excellent

lily

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Nov 2024

10/10 Excellent

Judy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stayed 2 nights in Jan 2025

10/10 Excellent

ilker

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Nov 2024

10/10 Excellent

Tony

Liked: Cleanliness, room comfort, communication

Great 5 day stay

Was very nice comfortable stay. The breakfast was great for the price. The morning coffee was a bit hit and miss (mostly miss) other than that it was great value for money
Stayed 5 nights in Dec 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, amenities, property conditions & facilities, communication
This hotel is an old colonial hotel but is up-to-date and still charming.
Stayed 3 nights in Dec 2024

10/10 Excellent

Katri

Liked: Cleanliness, room comfort, communication
Stayed 5 nights in Nov 2024

10/10 Excellent

DAVID

Liked: Cleanliness, amenities, property conditions & facilities, communication
We very much enjoyed our stay at the Palace Gate Hotel! Our suite was huge and comfortable, with great views. The common areas are lovely. The staff were all super nice and helpful in the hotel (less so in the restaurant for breakfast). Communication was excellent starting even before our arrival. We would skip the breakfast buffet next time though, since the staff couldn’t care enough to keep hot coffee available, and the supposedly warm food was usually cold. The food selection wasn’t great either. I hear the restaurant is good for dinner though, so it must be run by a different team in the evening.

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities, communication
This hotel is an excellent choice for any visitor willing to explore Phnom Penh. The rooms are spacious, clean and confortable, the hotel is located in the proximity to all the important features of the city, and the staff are very helpful. This would be an excellent choice for any traveler.
Stayed 2 nights in Nov 2024

6/10 Okay

Regina

Excellent masseuse
Stayed 2 nights in Nov 2024

10/10 Excellent

EDWARD

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel was very quiet and the bed was great. We go to hotels to sleep and this one worked great
Stayed 2 nights in Oct 2024

10/10 Excellent

RICARDO DEL

Liked: Cleanliness, amenities, property conditions & facilities, communication
Overalll a very nice hotel , not perfect , but everyone of the staff did their part to accommodate any request , thank you
Stayed 2 nights in Oct 2024

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely place, very clean beds very comfortable and staff absolutely amazing. Beautiful views food at the restaurant delicious. I definitely would stay here again. Smells amazing and beautiful pool
Stayed 3 nights in Oct 2024

10/10 Excellent

Phillip

Liked: Cleanliness, room comfort, communication

A beautiful hotel to Phnom Penh

My favourite hotel in Phnom Penh. From the moment we were greeted by the driver at the airport to our check out 7 days later, we enjoyed every moment here. The staff are wonderful and very helpful. The location is perfect. The Wat directly opposite is very beautiful and I loved walking through there in the evenings. And it was always easy to get a tuk-tuk directly from the front of the hotel.
Stayed 7 nights in Sep 2024

10/10 Excellent

Wilkie

Liked: Cleanliness, room comfort, communication
Fresh towels waiting for you for your swim
Beds ready for you to relax after a good swim
What you see when the doors of the elevators closes?
Indoor swimming pool
Stayed 3 nights in Aug 2024

10/10 Excellent

wanni

Liked: Cleanliness, property conditions & facilities
VERY BIG ROOMS, BEAUTIFUL SWIMMING POOL. WE THANK YOU ALL FOR YOUR HOSPITALITY AKUN FROM THE KEO FAMILY
Stayed 3 nights in Aug 2024