Located in Polanco, a neighbourhood in Mexico City, Alteza Polanco is in the entertainment district. Jumex Museum and Soumaya Museum are cultural highlights, and travellers looking to shop may want to visit Plaza Polanco and Plaza Carso Shopping Center. Don't miss out on a visit to Acuario Inbursa.
Plaza Carso Shopping Center - 10 min walk - 0.9 km
Antara Polanco - 12 min walk - 1.0 km
Soumaya Museum - 12 min walk - 1.0 km
U.S. Embassy - 14 min walk - 1.2 km
Getting around
Polanco Station - 3 min drive
Mexico City Fortuna Station - 9 min drive
Benito Juarez International Airport (MEX) - 30 min drive
Restaurants
La Casa de Toño - 3 min walk
Tierra Garat - 1 min walk
Josélo Café - 4 min walk
Regma Express - 3 min walk
Tortas La Combi - 2 min walk
Frequently asked questions
Is Alteza Polanco pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Alteza Polanco?
As of Nov 4, 2026, prices found for a 1-night stay for 2 adults at Alteza Polanco on Mar 10, 2027 start from CA $300, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is available for USD 10 per night. Limited spots are available.
What time is check-in at Alteza Polanco?
Check-in begins at 3 PM.
What time is check-out at Alteza Polanco?
Check-out is at noon.
Does Alteza Polanco provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 70 per vehicle applies.
Where is Alteza Polanco located?
Located in Polanco, this aparthotel is within a 10-minute walk of Plaza Polanco and Plaza Carso Shopping Center. Antara Polanco and Acuario Inbursa are also within 15 minutes. Polanco Station is 29 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Alteza Polanco Reviews
Reviews
8.6
Excellent
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
clean room, shops near by, friendly and professional staff
Stayed 4 nights in Jul 2026
Verified review
8/10 Good
Gustavo
Jul 27, 2026
Liked: Check-in, communication
The room was fairly clean. Staff was nice. It's a great area for business and shopping as well. Definitely not a vacation hotel, more of a just a place to sleep, shower and head out.
The rooms are comfortable and nicely appointed. Friendly and helpful staff. Great offerings at breakfast and good restaurant choices nearby.
I would definitely stay here again.
Stayed 4 nights in Mar 2026
Verified review
10/10 Excellent
andres
Feb 18, 2023
Liked: Cleanliness, communication
Excellent hotel and location!!
Stayed 1 night in Feb 2023
Verified review
10/10 Excellent
pablo
Feb 26, 2026
Liked: Cleanliness, amenities, communication
All was smooth and team is awesome !! good place to stay!
Stayed 1 night in Feb 2026
Verified review
10/10 Excellent
Javier
Dec 8, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Good place to stay
Stayed 1 night in Dec 2023
Verified review
10/10 Excellent
Susana
Oct 31, 2023
Liked: Cleanliness, room comfort, communication
Very comfortable beds , very clean and breakfast also very good .
Enjoyed our stay there
Stayed 4 nights in Oct 2023
Verified review
10/10 Excellent
AIBI
Nov 10, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great stay for business and shopping!
Stayed 5 nights in Nov 2024
Verified review
10/10 Excellent
Zeila
Nov 4, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing service, excellent location
Stayed 3 nights in Oct 2025
Verified review
10/10 Excellent
Peter
Oct 23, 2024
Liked: Cleanliness, communication
Nice hotel
Stayed 1 night in Oct 2024
Verified review
10/10 Excellent
MARIA DE LOURDES
Jan 28, 2026
Liked: Cleanliness, communication
Todo excelente
Stayed 1 night in Dec 2025
Verified review
10/10 Excellent
Thomas
May 10, 2023
Liked: Cleanliness, property conditions & facilities, communication
The hotel was extremely clean, the staff was wonderful and the morning brunch selections at the roof top restaurant were great
Stayed 3 nights in May 2023
Verified review
8/10 Good
Yevgen
Oct 6, 2024
Liked: Cleanliness, property conditions & facilities, communication
Good location, big rooms, good reception service.
Stayed 3 nights in Oct 2024
Verified review
8/10 Good
Paulina
Mar 14, 2024
Liked: Cleanliness, property conditions & facilities, communication
It was clean and quiet, very welcoming staff.
Stayed 1 night in Mar 2024
Verified review
10/10 Excellent
Aida
Nov 30, 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
Good location & very clean
Verified review
10/10 Excellent
Samuel
Mar 27, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean and as expected! Staff was polite and professional. The room was cozy and a/c super cold. It was on the very edge of Polanco but still very walkable and centrally located. My only complaint is that it took a bit of tries to figure out the hot and cold water in the shower but figured it out.
Stayed 3 nights in Jun 2026
Verified review
10/10 Excellent
Andrew
Dec 21, 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
Good location and easy access to main tourist destinations in Polanco and vicinity
Verified review
10/10 Excellent
Cesar
Nov 17, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Todo excelente
Stayed 1 night in Nov 2025
Verified review
8/10 Good
Raul
Sep 26, 2022
Liked: Cleanliness, property conditions & facilities, communication
Very well located!!
Stayed 3 nights in Sep 2022
Verified review
10/10 Excellent
MARIA
Jul 19, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
love the how clean and confortable was the room. very friendly staff.
Stayed 4 nights in Jul 2025
Verified review
10/10 Excellent
Luis
Nov 19, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff was very friendly and helpful will definitely be back
Stayed 6 nights in Nov 2024
Verified review
10/10 Excellent
Maria
Oct 29, 2024
Liked: Cleanliness, property conditions & facilities, communication