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Alteza Polanco

Aparthotel with a restaurant, steps from Plaza Polanco

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Photo gallery for Alteza Polanco

Room
Room
Gym
Restaurant
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Spa
  • Air conditioning
  • Parking available
  • 24/7 front desk
The current price is CA $247
CA $296 total
includes taxes & fees
Jun 6 - Jun 7

Explore the area

Map
Blas Pascal No. 111, Mexico City, 11510
  • Plaza Carso Shopping Center
    ‪10 min walk‬
  • Antara Polanco
    ‪12 min walk‬
  • Centro Citibanamex Convention Center
    ‪1 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪16 min drive‬

Choose your unit

View all photos for Master Suite, 1 Queen Bed, Interior View

Room

Master Suite, 1 Queen Bed, Interior View

  • 463 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Exterior View

Room

Suite, 1 Queen Bed, Exterior View

  • City view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds

Room

Deluxe Room, 2 Double Beds

  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds

Room

Junior Suite, 2 Double Beds

  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed

Room

Deluxe Room, 1 Queen Bed

  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed

Room

Junior Suite, 1 Queen Bed

  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Master Suite, 1 Queen Bed, Exterior View

Room

Master Suite, 1 Queen Bed, Exterior View

  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Mexico City

Located in Polanco, a neighbourhood in Mexico City, Alteza Polanco is in the entertainment district. Jumex Museum and Soumaya Museum are cultural highlights, and travellers looking to shop may want to visit Plaza Polanco and Plaza Carso Shopping Center. Don't miss out on a visit to Acuario Inbursa.

What's nearby

  • Plaza Carso Shopping Center - 10 min walk - 0.9 km
  • Acuario Inbursa - 10 min walk - 0.9 km
  • Antara Polanco - 12 min walk - 1.0 km
  • Soumaya Museum - 12 min walk - 1.0 km
  • Centro Citibanamex Convention Center - 1 min drive - 1.9 km

Getting around

  • Polanco Station - 3 min drive
  • Mexico City Fortuna Station - 9 min drive
  • Benito Juarez International Airport (MEX) - 33 min drive

Restaurants

  • ‪La Casa de Toño - ‬3 min walk
  • ‪Sandwiches de la Combi - ‬2 min walk
  • ‪Vips - ‬1 min walk
  • ‪Tierra Garat Blas Pascal - ‬1 min walk
  • ‪Starbucks - ‬4 min walk

About this property

Alteza Polanco

Aparthotel with a restaurant, steps from Plaza Polanco
A restaurant, a fitness centre and self parking are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, massage/treatment rooms, conference space and concierge services are on-site. Each apartment offers free WiFi, room service and a flat-screen TV with cable channels. Additional amenities include an espresso maker, in-room massages and a hairdryer.
Alteza Polanco offers 70 air-conditioned accommodations with espresso makers and a safe. 40-inch flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Mexico City aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms and outdoor treatment areas. Services include deep-tissue massages and sports massages.

Amenities

Free WiFi
Restaurant
Air conditioning
Laundry
Spa
Gym

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 21 per person
  • Airport shuttle fee: USD 70 per vehicle (return)
  • Covered self-parking fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Is Alteza Polanco pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Alteza Polanco?

Self-parking is available for USD 10 per night. Limited spots are available.

What time is check-in at Alteza Polanco?

Check-in begins at 3 PM.

What time is check-out at Alteza Polanco?

Checkout is at noon.

Does Alteza Polanco provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 70 per vehicle applies.

Where is Alteza Polanco located?

Located in Polanco, this aparthotel is within a 10-minute walk of Plaza Polanco, Plaza Carso Shopping Center and Acuario Inbursa. Antara Polanco and Soumaya Museum are also within 15 minutes. Polanco Station is 29 minutes by foot.

Alteza Polanco Reviews

Reviews

8.6

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 291 out of 594 reviews
Rating 8 - Good. 184 out of 594 reviews
Rating 6 - Okay. 80 out of 594 reviews
Rating 4 - Poor. 27 out of 594 reviews
Rating 2 - Terrible. 12 out of 594 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

9.2/10

Communication

Reviews

10/10 Excellent

AIBI

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great stay for business and shopping!
Stayed 5 nights in Nov 2024

8/10 Good

SEAN

Liked: Cleanliness, property conditions & facilities, communication
Great value for the money. Nothing special about the place, clean and safe. The location is good, not far to the nice cafes in Polanco and some great dining options.
Stayed 3 nights in Oct 2024

10/10 Excellent

Peter

Liked: Cleanliness, communication
Nice hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff was very friendly and helpful will definitely be back
Stayed 6 nights in Nov 2024

8/10 Good

Yevgen

Liked: Cleanliness, property conditions & facilities, communication
Good location, big rooms, good reception service.
Stayed 3 nights in Oct 2024

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities, communication
Very nice, quiet location. Nice rooms
Stayed 5 nights in Oct 2024

10/10 Excellent

Wendy

Lovely people nice rooms, beautiful place to eat on top of the hotel. The only drawback is it was too far from the places we wanted to visit.
Stayed 8 nights in Oct 2024

10/10 Excellent

Javier

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good place to stay
Stayed 1 night in Dec 2023

10/10 Excellent

andres

Liked: Cleanliness, communication
Excellent hotel and location!!
Stayed 1 night in Feb 2023

10/10 Excellent

Susana

Liked: Cleanliness, room comfort, communication
Very comfortable beds , very clean and breakfast also very good . Enjoyed our stay there
Stayed 4 nights in Oct 2023

10/10 Excellent

RAYMOND

Liked: Cleanliness, amenities, property conditions & facilities, communication
A good place to be. The staff are nice, warm, friendly and helpful.
Stayed 5 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
People are extremely friendly and helpful
Stayed 5 nights in Oct 2024

10/10 Excellent

Dinara

Liked: Cleanliness, property conditions & facilities, communication
Friendly staff. Room was clean, and everything close by.
Stayed 2 nights in Oct 2024

10/10 Excellent

Samuel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great Hotel, staff and service
Stayed 3 nights in Mar 2024

8/10 Good

Paulina

Liked: Cleanliness, property conditions & facilities, communication
It was clean and quiet, very welcoming staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Samuel

Liked: Cleanliness, property conditions & facilities, communication
It is a nice well located hotel in the Polanco Corporate Area.
Stayed 4 nights in Jun 2024

10/10 Excellent

Bernardo

Liked: Cleanliness, amenities, room comfort, communication
It was very fine, the only thing I would change is to make a better buffet at breakfast, with more variety
Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities, communication
The hotel was extremely clean, the staff was wonderful and the morning brunch selections at the roof top restaurant were great
Stayed 3 nights in May 2023

10/10 Excellent

Angelica

Liked: Cleanliness, amenities, property conditions & facilities, communication
Was a very nice stay, the hotel is air conditioned and has an excellent location, just 10 minutes walk from a shopping plaza with Chedraui select, Costco, and one of the most important museums in the city, the Soumaya Museum and the Jumex Museum.
Stayed 1 night in May 2024

10/10 Excellent

Aida

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good location & very clean

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good location and easy access to main tourist destinations in Polanco and vicinity

6/10 Okay

Martin

Liked: Cleanliness, property conditions & facilities, communication
This place is ok but not that great. If you’re looking for something in a good area for not to pricey this place is it. Looks nicer in the pictures because the rooms aren’t as nice in person.
Stayed 3 nights in Oct 2024

8/10 Good

Raul

Liked: Cleanliness, property conditions & facilities, communication
Very well located!!
Stayed 3 nights in Sep 2022

10/10 Excellent

Gerardo

Liked: Cleanliness, room comfort, communication
A good hotel for business trips. Close to plaza Carso and Soumaya. Not spectacular but clean, comfortable, and funcional. They have a safe and there is a fantastic coffee and sandwiches place across the street.
Stayed 2 nights in Sep 2024

4/10 Poor

eduardo

Liked: Cleanliness
Disliked: Amenities, communication
The? Place is actually very expensive. You can move a few kilometers and have a better stay.
Stayed 1 night in Sep 2024